Method and apparatus for assuring voice over internet protocol service
    1.
    发明授权
    Method and apparatus for assuring voice over internet protocol service 有权
    用于确保网络语音协议服务的方法和装置

    公开(公告)号:US08976783B2

    公开(公告)日:2015-03-10

    申请号:US11960367

    申请日:2007-12-19

    IPC分类号: H04L12/66

    CPC分类号: H04L12/66

    摘要: In one embodiment, the present invention is a method and apparatus for assuring Voice over Internet Protocol service. In one embodiment, a system for assuring Voice over Internet Protocol service includes a performance management platform for collecting performance management data from a plurality of sources in a Voice over Internet Protocol network, for detecting at least one abnormal event in accordance with the collected performance management data, and for reporting a volume of traffic in the Voice over Internet Protocol network and a trouble ticketing system for generating a ticket identifying a root cause of the abnormal event(s).

    摘要翻译: 在一个实施例中,本发明是一种用于确保基于因特网协议语音服务的方法和装置。 在一个实施例中,用于确保互联网语音协议服务的系统包括用于从互联网协议网络上的多个源收集性能管理数据的性能管理平台,用于根据所收集的性能管理来检测至少一个异常事件 数据和用于报告在互联网语音协议网络上的流量的数量,以及用于生成识别异常事件的根本原因的故障单的故障售票系统。

    Method and apparatus for correlation of data sources in a Voice over Internet Protocol network
    2.
    发明授权
    Method and apparatus for correlation of data sources in a Voice over Internet Protocol network 有权
    用于在因特网协议网络中的数据源相关的方法和装置

    公开(公告)号:US08792482B2

    公开(公告)日:2014-07-29

    申请号:US12331029

    申请日:2008-12-09

    IPC分类号: H04L12/66 H04M15/00

    CPC分类号: H04L12/66

    摘要: In one embodiment, a method for managing a Voice over IP (VoIP) network includes collecting a first set of data from a first source of network performance management data, each data item in the first set of data corresponding to a call made using the VoIP network; collecting a second set of data from a second source of network performance management data, each data item in the second set of data corresponding to a call made using the VoIP network and being of a different type than the first set of data; correlating the first set of data and the second set of data such that a data item from the first set of data is matched with a data item from the second set of data that corresponds to a common call made over the VoIP network; and outputting a performance report based on the correlating.

    摘要翻译: 在一个实施例中,一种用于管理IP语音(VoIP)网络的方法包括从第一个网络性能管理数据源收集第一组数据,第一组数据中的每个数据项对应于使用VoIP进行的呼叫 网络; 从第二网络性能管理数据源收集第二组数据,所述第二组数据中的每个数据项对应于使用所述VoIP网络进行的呼叫并且具有与所述第一组数据不同的类型; 将第一组数据和第二组数据相关联,使得来自第一组数据的数据项与来自通过VoIP网络进行的公共呼叫的第二组数据的数据项相匹配; 并输出基于相关性能的报告。

    METHOD AND APPARATUS FOR ASSURING VOICE OVER INTERNET PROTOCOL SERVICE
    4.
    发明申请
    METHOD AND APPARATUS FOR ASSURING VOICE OVER INTERNET PROTOCOL SERVICE 有权
    通过互联网协议服务确保语音的方法和装置

    公开(公告)号:US20090161657A1

    公开(公告)日:2009-06-25

    申请号:US11960367

    申请日:2007-12-19

    IPC分类号: H04L12/66

    CPC分类号: H04L12/66

    摘要: In one embodiment, the present invention is a method and apparatus for assuring Voice over Internet Protocol service. In one embodiment, a system for assuring Voice over Internet Protocol service includes a performance management platform for collecting performance management data from a plurality of sources in a Voice over Internet Protocol network, for detecting at least one abnormal event in accordance with the collected performance management data, and for reporting a volume of traffic in the Voice over Internet Protocol network and a trouble ticketing system for generating a ticket identifying a root cause of the abnormal event(s).

    摘要翻译: 在一个实施例中,本发明是一种用于确保基于因特网协议语音服务的方法和装置。 在一个实施例中,用于确保互联网语音协议服务的系统包括用于从互联网协议网络上的多个源收集性能管理数据的性能管理平台,用于根据所收集的性能管理来检测至少一个异常事件 数据和用于报告在互联网语音协议网络上的流量的数量,以及用于生成识别异常事件的根本原因的故障单的故障售票系统。

    METHOD AND APPARATUS FOR CORRELATION OF DATA SOURCES IN A VOICE OVER INTERNET PROTOCOL NETWORK
    6.
    发明申请
    METHOD AND APPARATUS FOR CORRELATION OF DATA SOURCES IN A VOICE OVER INTERNET PROTOCOL NETWORK 有权
    用于通过互联网协议网络在语音中数据源相关的方法和装置

    公开(公告)号:US20100142514A1

    公开(公告)日:2010-06-10

    申请号:US12331029

    申请日:2008-12-09

    IPC分类号: H04L12/66

    CPC分类号: H04L12/66

    摘要: In one embodiment, a method for managing a Voice over IP (VoIP) network includes collecting a first set of data from a first source of network performance management data, each data item in the first set of data corresponding to a call made using the VoIP network; collecting a second set of data from a second source of network performance management data, each data item in the second set of data corresponding to a call made using the VoIP network and being of a different type than the first set of data; correlating the first set of data and the second set of data such that a data item from the first set of data is matched with a data item from the second set of data that corresponds to a common call made over the VoIP network; and outputting a performance report based on the correlating.

    摘要翻译: 在一个实施例中,一种用于管理IP语音(VoIP)网络的方法包括从第一个网络性能管理数据源收集第一组数据,第一组数据中的每个数据项对应于使用VoIP进行的呼叫 网络; 从第二网络性能管理数据源收集第二组数据,所述第二组数据中的每个数据项对应于使用所述VoIP网络进行的呼叫并且具有与所述第一组数据不同的类型; 将第一组数据和第二组数据相关联,使得来自第一组数据的数据项与来自通过VoIP网络进行的公共呼叫的第二组数据的数据项相匹配; 并输出基于相关性能的报告。

    APPARATUS AND METHOD FOR MANAGING PRIORITY COMMUNICATION
    7.
    发明申请
    APPARATUS AND METHOD FOR MANAGING PRIORITY COMMUNICATION 有权
    用于管理优先通信的装置和方法

    公开(公告)号:US20100054437A1

    公开(公告)日:2010-03-04

    申请号:US12198722

    申请日:2008-08-26

    IPC分类号: H04M15/00 H04M11/04

    摘要: A system that incorporates teachings of the present disclosure may include, for example, a server having a controller to obtain billing data associated with a plurality of calls over a Voice Over Internet Protocol network, determine special service calls being made based on the billing data, monitor for the special service calls being associated with at least one of one calling number or one network node, and determine an undesired condition based at least in part on the special service calls being made from the one calling number or through the one network node exceeding a threshold. Other embodiments are disclosed.

    摘要翻译: 结合本公开的教导的系统可以包括例如具有控制器的服务器,该控制器通过互联网协议语音网络获得与多个呼叫相关联的计费数据,确定基于计费数据进行的特殊服务呼叫, 监视与一个呼叫号码或一个网络节点中的至少一个相关联的特殊服务呼叫,并且至少部分地基于从一个呼叫号码进行的特殊服务呼叫或通过一个网络节点超过 一个门槛。 公开了其他实施例。

    Methods and apparatus to characterize and predict network health status
    9.
    发明授权
    Methods and apparatus to characterize and predict network health status 有权
    表征和预测网络健康状况的方法和手段

    公开(公告)号:US08171134B2

    公开(公告)日:2012-05-01

    申请号:US12406296

    申请日:2009-03-18

    IPC分类号: G06F15/173

    摘要: Methods and apparatus to characterize and predict network health status are presented. A particular method of characterizing and predicting a health status of a network node includes receiving a plurality of report values associated with the network node, where each report value is one of alert and normal, and where each report value is received at a corresponding time. The method includes calculating a current report weight associated with a current report value received at a current time. When a first previous report value was received at a first previous time before the current time, the current report weight is calculated based at least partially on the current report value and at least partially on a first previous report weight associated with the first previous value. The method includes storing the current report weight at a memory device.

    摘要翻译: 介绍了网络健康状况的特点和预测方法和设备。 表征和预测网络节点的健康状况的特定方法包括接收与网络节点相关联的多个报告值,其中每个报告值是警报和正常之一,并且其中每个报告值在相应的时间被接收。 该方法包括计算与当前时间接收的当前报告值相关联的当前报告权重。 当在当前时间之前的第一个先前时间收到第一上一个报告值时,至少部分地基于当前报告值并且至少部分地基于与第一先前值相关联的第一先前报告权重来计算当前报告权重。 该方法包括将当前报告权重存储在存储设备中。

    Methods and Apparatus to Characterize and Predict Network Health Status
    10.
    发明申请
    Methods and Apparatus to Characterize and Predict Network Health Status 有权
    表征和预测网络健康状况的方法和设备

    公开(公告)号:US20100238814A1

    公开(公告)日:2010-09-23

    申请号:US12406296

    申请日:2009-03-18

    IPC分类号: H04L12/26

    摘要: Methods and apparatus to characterize and predict network health status are presented. A particular method of characterizing and predicting a health status of a network node includes receiving a plurality of report values associated with the network node, where each report value is one of alert and normal, and where each report value is received at a corresponding time. The method includes calculating a current report weight associated with a current report value received at a current time. When a first previous report value was received at a first previous time before the current time, the current report weight is calculated based at least partially on the current report value and at least partially on a first previous report weight associated with the first previous value. The method includes storing the current report weight at a memory device.

    摘要翻译: 介绍了网络健康状况的特点和预测方法和设备。 表征和预测网络节点的健康状况的特定方法包括接收与网络节点相关联的多个报告值,其中每个报告值是警报和正常之一,并且其中每个报告值在相应的时间被接收。 该方法包括计算与当前时间接收的当前报告值相关联的当前报告权重。 当在当前时间之前的第一个先前时间收到第一上一个报告值时,至少部分地基于当前报告值并且至少部分地基于与第一先前值相关联的第一先前报告权重来计算当前报告权重。 该方法包括将当前报告权重存储在存储设备中。