公开(公告)号：US08917611B2

公开(公告)日：2014-12-23

申请号：US13341800

申请日：2011-12-30

申请人： Terrence Poon ,  Suparna Kumar ,  Sunil P. Sheshadri ,  Carl Keller ,  Amit Gupta ,  Scott Potter ,  Curtis Govan ,  Macario Namie ,  Jahangir Mohammed ,  Daniel Collins ,  Scott Barkley ,  Jack McGwire

发明人： Terrence Poon ,  Suparna Kumar ,  Sunil P. Sheshadri ,  Carl Keller ,  Amit Gupta ,  Scott Potter ,  Curtis Govan ,  Macario Namie ,  Jahangir Mohammed ,  Daniel Collins ,  Scott Barkley ,  Jack McGwire

IPC分类号： H04L1/00 ,  H04M15/00 ,  H04W24/04 ,  H04W4/24 ,  H04W24/08

CPC分类号： H04M3/085 ,  H04B17/0082 ,  H04M15/66 ,  H04M15/80 ,  H04M15/8016 ,  H04M15/83 ,  H04M15/835 ,  H04M15/85 ,  H04W4/24 ,  H04W24/04 ,  H04W24/08

摘要： A system for managing wireless devices in a wireless network comprising: a processor; and a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to: receive a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieve diagnostic information associated with the wireless device from the wireless network; retrieve diagnostic information associated with the wireless device from the wireless device; determine at least one solution for the problem associated with the wireless device based on the retrieved diagnostic information from the wireless network and the wireless device; transmit the at least one solution; and receive a confirmation that the problem has been resolved.

摘要翻译： 一种用于管理无线网络中的无线设备的系统，包括：处理器; 以及与所述处理器耦合的存储器，其中所述存储器被配置为向所述处理器提供指令，所述指令在被执行时导致所述处理器：接收用于分析与在所述无线网络中操作的无线设备相关联的问题的诊断请求; 从所述无线网络检索与所述无线设备相关联的诊断信息; 从所述无线设备检索与所述无线设备相关联的诊断信息; 基于来自无线网络和无线设备的检索到的诊断信息确定与无线设备相关联的问题的至少一个解决方案; 传送至少一个解决方案; 并收到确认问题已解决。

公开(公告)号：US08837370B2

公开(公告)日：2014-09-16

申请号：US13544497

申请日：2012-07-09

申请人： Jahangir Mohammed ,  Daniel Collins ,  Amit Gupta ,  Macario Namie ,  Terrence Poon ,  Scott Potter ,  Curtis Govan

发明人： Jahangir Mohammed ,  Daniel Collins ,  Amit Gupta ,  Macario Namie ,  Terrence Poon ,  Scott Potter ,  Curtis Govan

IPC分类号： H04W24/00 ,  H04W4/00

CPC分类号： H04W24/08 ,  H04W4/70 ,  H04W8/205 ,  H04W24/00 ,  H04W48/04

摘要： A system, apparatus, and method are provided for connecting, configuring and testing wireless devices and applications. For example, one embodiment of wireless device for operation in a wireless network comprises a processor, a wireless module including a radio receiver and transmitter unit coupled to the processor, a graphical user interface (GUI) coupled to the processor, and a Connection Manager Module (CMM) including an Application Programming Interface (API) module, a Rules Engine Module, and a Rules Set Module, wherein the CMM manages a connection to a wireless network.

摘要翻译： 提供了一种用于连接，配置和测试无线设备和应用的系统，设备和方法。 例如，用于在无线网络中操作的无线设备的一个实施例包括处理器，包括无线电接收器的无线模块和耦合到处理器的发送器单元，耦合到处理器的图形用户界面（GUI）和连接管理器模块 （CMM），其包括应用编程接口（API）模块，规则引擎模块和规则集模块，其中所述CMM管理到无线网络的连接。

公开(公告)号：US08897146B2

公开(公告)日：2014-11-25

申请号：US13592217

申请日：2012-08-22

申请人： Terrence Poon ,  Suparna Kumar ,  Sunil P. Sheshadri ,  Carl Keller ,  Amit Gupta ,  Scott Potter ,  Curtis Govan ,  Macario Namie ,  Jahangir Mohammed ,  Daniel Collins ,  Scott Barkley ,  Jack McGwire

发明人： Terrence Poon ,  Suparna Kumar ,  Sunil P. Sheshadri ,  Carl Keller ,  Amit Gupta ,  Scott Potter ,  Curtis Govan ,  Macario Namie ,  Jahangir Mohammed ,  Daniel Collins ,  Scott Barkley ,  Jack McGwire

IPC分类号： H04L1/00 ,  H04W24/04 ,  H04M15/00 ,  H04W4/24 ,  H04W24/08

CPC分类号： H04W24/10 ,  H04L41/0686 ,  H04L41/5064 ,  H04L41/5074 ,  H04M15/66 ,  H04M15/80 ,  H04M15/8016 ,  H04M15/83 ,  H04M15/835 ,  H04M15/85 ,  H04W4/24 ,  H04W24/04 ,  H04W24/08 ,  H04W88/02

摘要： A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.

公开(公告)号：US20130182554A1

公开(公告)日：2013-07-18

申请号：US13592217

申请日：2012-08-22

申请人： Terrence Poon ,  Suparna Kumar ,  Sunil P. Sheshadri ,  Carl Keller ,  Amit Gupta ,  Scott Potter ,  Curtis Govan ,  Macario Namie ,  Jahangir Mohammed ,  Daniel Collins ,  Scott Barkley ,  Jack McGwire

发明人： Terrence Poon ,  Suparna Kumar ,  Sunil P. Sheshadri ,  Carl Keller ,  Amit Gupta ,  Scott Potter ,  Curtis Govan ,  Macario Namie ,  Jahangir Mohammed ,  Daniel Collins ,  Scott Barkley ,  Jack McGwire

IPC分类号： H04W24/04

CPC分类号： H04W24/10 ,  H04L41/0686 ,  H04L41/5064 ,  H04L41/5074 ,  H04M15/66 ,  H04M15/80 ,  H04M15/8016 ,  H04M15/83 ,  H04M15/835 ,  H04M15/85 ,  H04W4/24 ,  H04W24/04 ,  H04W24/08 ,  H04W88/02

摘要： A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.

公开(公告)号：US20120231785A1

公开(公告)日：2012-09-13

申请号：US13341800

申请日：2011-12-30

申请人： Terrence Poon ,  Suparna Kumar ,  Sunil P. Sheshadri ,  Carl Keller ,  Amit Gupta ,  Scott Potter ,  Curtis Govan ,  Macario Namie ,  Jahangir Mohammed ,  Daniel Collins ,  Scott Barkley ,  Jack McGwire

发明人： Terrence Poon ,  Suparna Kumar ,  Sunil P. Sheshadri ,  Carl Keller ,  Amit Gupta ,  Scott Potter ,  Curtis Govan ,  Macario Namie ,  Jahangir Mohammed ,  Daniel Collins ,  Scott Barkley ,  Jack McGwire

IPC分类号： H04W24/04

CPC分类号： H04M3/085 ,  H04B17/0082 ,  H04M15/66 ,  H04M15/80 ,  H04M15/8016 ,  H04M15/83 ,  H04M15/835 ,  H04M15/85 ,  H04W4/24 ,  H04W24/04 ,  H04W24/08

摘要： A system for managing wireless devices in a wireless network comprising: a processor; and a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to: receive a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieve diagnostic information associated with the wireless device from the wireless network; retrieve diagnostic information associated with the wireless device from the wireless device; determine at least one solution for the problem associated with the wireless device based on the retrieved diagnostic information from the wireless network and the wireless device; transmit the at least one solution; and receive a confirmation that the problem has been resolved.

摘要翻译： 一种用于管理无线网络中的无线设备的系统，包括：处理器; 以及与所述处理器耦合的存储器，其中所述存储器被配置为向所述处理器提供指令，所述指令在被执行时导致所述处理器：接收用于分析与在所述无线网络中操作的无线设备相关联的问题的诊断请求; 从所述无线网络检索与所述无线设备相关联的诊断信息; 从所述无线设备检索与所述无线设备相关联的诊断信息; 基于来自无线网络和无线设备的检索到的诊断信息确定与无线设备相关联的问题的至少一个解决方案; 传送至少一个解决方案; 并收到确认问题已解决。

公开(公告)号：US20130176940A1

公开(公告)日：2013-07-11

申请号：US13544497

申请日：2012-07-09

申请人： Jahangir Hohammed ,  Daniel Collins ,  Amit Gupta ,  Macario Namie ,  Terrence Poon ,  Scott Potter ,  Curtis Govan

发明人： Jahangir Hohammed ,  Daniel Collins ,  Amit Gupta ,  Macario Namie ,  Terrence Poon ,  Scott Potter ,  Curtis Govan

IPC分类号： H04W4/00

CPC分类号： H04W24/08 ,  H04W4/70 ,  H04W8/205 ,  H04W24/00 ,  H04W48/04

摘要： A system, apparatus, and method are provided for connecting, configuring and testing wireless devices and applications. For example, one embodiment of wireless device for operation in a wireless network comprises a processor, a wireless module including a radio receiver and transmitter unit coupled to the processor, a graphical user interface (GUI) coupled to the processor, and a Connection Manager Module (CMM) including an Application Programming Interface (API) module, a Rules Engine Module, and a Rules Set Module, wherein the CMM manages a connection to a wireless network

公开(公告)号：US08730842B2

公开(公告)日：2014-05-20

申请号：US12315179

申请日：2008-11-26

申请人： Daniel G. Collins ,  Curtis Govan ,  Amit Gupta ,  Carl Keller ,  Rakesh Kumar ,  Suparna Kumar ,  Jahangir Mohammed ,  Scott Potter

发明人： Daniel G. Collins ,  Curtis Govan ,  Amit Gupta ,  Carl Keller ,  Rakesh Kumar ,  Suparna Kumar ,  Jahangir Mohammed ,  Scott Potter

IPC分类号： H04L12/28

CPC分类号： H04L41/0816 ,  H04L41/0869 ,  H04W8/22 ,  H04W8/30 ,  H04W24/02 ,  H04W24/08 ,  H04W40/28 ,  H04W60/00

摘要： A cellular network device comprises a data network indicator and an automatic network reconfiguration module. A data network indicator provides an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria. An automatic network reconfiguration module automatically reconfigures network data connectivity in the event that an indication has been provided that data network connectivity does not meet performance or configuration criteria. A cellular network device comprises a data network indicator and a management channel. A data network indicator for providing an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria. A management channel for enabling automatic access in the event that an indication is received that data network connectivity does not meet performance or configuration criteria, wherein the management channel enables automatic access to the cellular network device for administrative maintenance or reporting.

摘要翻译： 蜂窝网络设备包括数据网络指示符和自动网络重配置模块。 当与蜂窝网络相关联的数据网络连接不符合性能或配置标准时，数据网络指示符提供指示。 在已经提供数据网络连接不符合性能或配置标准的指示的情况下，自动网络重配置模块自动重新配置网络数据连接。 蜂窝网络设备包括数据网络指示符和管理信道。 一种用于当与蜂窝网络相关联的数据网络连接不符合性能或配置标准时提供指示的数据网络指示符。 用于在接收到指示数据网络连接不符合性能或配置标准的情况下启用自动访问的管理通道，其中所述管理通道使得能够自动访问所述蜂窝网络设备以进行管理维护或报告。

公开(公告)号：US20110164511A1

公开(公告)日：2011-07-07

申请号：US12652694

申请日：2010-01-05

申请人： Terrence Poon ,  Scott Potter ,  Curtis Govan ,  Macarlo Namie ,  Paul Lacy ,  Amit Gupta

发明人： Terrence Poon ,  Scott Potter ,  Curtis Govan ,  Macarlo Namie ,  Paul Lacy ,  Amit Gupta

IPC分类号： H04L12/26 ,  H04W24/00

CPC分类号： H04M3/42144 ,  H04L41/0253 ,  H04L43/0811 ,  H04L67/02 ,  H04W4/50 ,  H04W4/70 ,  H04W8/04 ,  H04W24/00 ,  H04W24/06 ,  H04W76/11

摘要： A system, apparatus, and method are provided for connecting, configuring and testing new wireless devices and applications. For example, one embodiment of a computer-implemented method for enabling a trial wireless device comprises: automatically pre-provisioning one or more trial SIM cards for operation on a particular wireless cellular network on behalf of a prospective customer; automatically pre-configuring a trial wireless machine-to-machine (“M2M”) device on behalf of the prospective customer; wherein the trial M2M device includes testing and monitoring program code which, when the trial M2M device is connected to a computer system, performs the operations of: automatically connecting to the wireless cellular network execute a plurality of test operations for testing the SIM card and the trial M2M device, the test operations including determining whether the SIM card is correctly provisioned for the wireless network; determining whether the trial M2M wireless device is operating properly; and determining the existence of wireless data connectivity.

摘要翻译： 提供了一种用于连接，配置和测试新的无线设备和应用的系统，设备和方法。 例如，用于启用试用无线设备的计算机实现的方法的一个实施例包括：代表潜在客户自动预先配置一个或多个试用SIM卡以用于特定无线蜂窝网络上的操作; 代表潜在客户自动预先配置试用无线机器到机器（“M2M”）设备; 其中所述试用M2M设备包括测试和监视程序代码，当所述试用M2M设备连接到计算机系统时，执行以下操作：自动连接到所述无线蜂窝网络执行多个测试操作以测试所述SIM卡和 试用M2M设备，所述测试操作包括确定所述SIM卡是否被正确地供给所述无线网络; 确定试用M2M无线设备是否正常运行; 并确定无线数据连接的存在。

公开(公告)号：US20090225683A1

公开(公告)日：2009-09-10

申请号：US12315179

申请日：2008-11-26

申请人： Daniel G. Collins ,  Curtis Govan ,  Amit Gupta ,  Carl Keller ,  Rakesh Kumar ,  Suparna Kumar ,  Jahangir Mohammed ,  Scott Potter

发明人： Daniel G. Collins ,  Curtis Govan ,  Amit Gupta ,  Carl Keller ,  Rakesh Kumar ,  Suparna Kumar ,  Jahangir Mohammed ,  Scott Potter

IPC分类号： H04L12/28

CPC分类号： H04L41/0816 ,  H04L41/0869 ,  H04W8/22 ,  H04W8/30 ,  H04W24/02 ,  H04W24/08 ,  H04W40/28 ,  H04W60/00

摘要： A cellular network device comprises a data network indicator and an automatic network reconfiguration module. A data network indicator provides an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria. An automatic network reconfiguration module automatically reconfigures network data connectivity in the event that an indication has been provided that data network connectivity does not meet performance or configuration criteria. A cellular network device comprises a data network indicator and a management channel. A data network indicator for providing an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria. A management channel for enabling automatic access in the event that an indication is received that data network connectivity does not meet performance or configuration criteria, wherein the management channel enables automatic access to the cellular network device for administrative maintenance or reporting.

摘要翻译： 蜂窝网络设备包括数据网络指示符和自动网络重配置模块。 当与蜂窝网络相关联的数据网络连接不符合性能或配置标准时，数据网络指示符提供指示。 在已经提供数据网络连接不符合性能或配置标准的指示的情况下，自动网络重配置模块自动重新配置网络数据连接。 蜂窝网络设备包括数据网络指示符和管理信道。 一种用于当与蜂窝网络相关联的数据网络连接不符合性能或配置标准时提供指示的数据网络指示符。 用于在接收到指示数据网络连接不符合性能或配置标准的情况下启用自动访问的管理通道，其中所述管理通道使得能够自动访问所述蜂窝网络设备以进行管理维护或报告。

公开(公告)号：US08325614B2

公开(公告)日：2012-12-04

申请号：US12652694

申请日：2010-01-05

申请人： Terrence Poon ,  Scott Potter ,  Curtis Govan ,  Macarlo Namie ,  Paul Lacy ,  Amit Gupta

发明人： Terrence Poon ,  Scott Potter ,  Curtis Govan ,  Macarlo Namie ,  Paul Lacy ,  Amit Gupta

IPC分类号： H04L1/00

CPC分类号： H04M3/42144 ,  H04L41/0253 ,  H04L43/0811 ,  H04L67/02 ,  H04W4/50 ,  H04W4/70 ,  H04W8/04 ,  H04W24/00 ,  H04W24/06 ,  H04W76/11

摘要： A system, apparatus, and method are provided for connecting, configuring and testing new wireless devices and applications. For example, one embodiment of a computer-implemented method for enabling a trial wireless device comprises: automatically pre-provisioning one or more trial SIM cards for operation on a particular wireless cellular network on behalf of a prospective customer; automatically pre-configuring a trial wireless machine-to-machine (“M2M”) device on behalf of the prospective customer; wherein the trial M2M device includes testing and monitoring program code which, when the trial M2M device is connected to a computer system, performs the operations of: automatically connecting to the wireless cellular network execute a plurality of test operations for testing the SIM card and the trial M2M device, the test operations including determining whether the SIM card is correctly provisioned for the wireless network; determining whether the trial M2M wireless device is operating properly; and determining the existence of wireless data connectivity.

摘要翻译： 提供了一种用于连接，配置和测试新的无线设备和应用的系统，设备和方法。 例如，用于启用试用无线设备的计算机实现的方法的一个实施例包括：代表潜在客户自动预先配置一个或多个试用SIM卡以用于特定无线蜂窝网络上的操作; 代表潜在客户自动预先配置试用无线机器对机器（M2M）设备; 其中所述试用M2M设备包括测试和监视程序代码，当所述试用M2M设备连接到计算机系统时，执行以下操作：自动连接到所述无线蜂窝网络执行多个测试操作以测试所述SIM卡和 试用M2M设备，所述测试操作包括确定所述SIM卡是否被正确地供给所述无线网络; 确定试用M2M无线设备是否正常运行; 并确定无线数据连接的存在。