Tracking user behavior relative to a network page
    1.
    发明授权
    Tracking user behavior relative to a network page 有权
    跟踪与网页相关的用户行为

    公开(公告)号:US08914496B1

    公开(公告)日:2014-12-16

    申请号:US13230153

    申请日:2011-09-12

    IPC分类号: G06F15/173

    摘要: Disclosed are various embodiments for tracking user behavior relative to a network page and identifying user interest in various content items of the network page according to the user behavior. A network page that includes multiple content items is rendered for display in a client. A user action is obtained relative to the network page. A user behavior report is sent to one or more servers. The user behavior report indicates the user action, a timestamp associated with the user action, and one or more of the content items that are associated with the user action.

    摘要翻译: 公开了用于跟踪网络页面的用户行为并根据用户行为识别用户对网页的各种内容项目的兴趣的各种实施例。 包含多个内容项的网页被呈现以供客户端显示。 相对于网页获取用户操作。 用户行为报告被发送到一个或多个服务器。 用户行为报告指示用户操作,与用户操作相关联的时间戳,以及与用户操作相关联的一个或多个内容项。

    Automatic selection of product categories for merchandising
    3.
    发明授权
    Automatic selection of product categories for merchandising 有权
    自动选择商品的产品类别

    公开(公告)号:US08548876B1

    公开(公告)日:2013-10-01

    申请号:US13175046

    申请日:2011-07-01

    IPC分类号: G06Q30/00

    CPC分类号: G06Q30/00

    摘要: Disclosed are various embodiments for selecting a subset of categories of product items to be used in merchandising. The subset of categories may be selected on a basis of a measured level of interest in the product items. Based on the subset of subcategories that have been selected, merchandising presentations may be automatically formulated and presented to a customer.

    摘要翻译: 公开了用于选择要在商品销售中使用的产品项目的类别的子集的各种实施例。 可以基于产品项目中所测量的关注度来选择类别的子集。 基于所选择的子类别子集,商品展示可以被自动制定并呈现给顾客。

    Customized solicitations of product suggestions and product recommendations
    4.
    发明授权
    Customized solicitations of product suggestions and product recommendations 有权
    定制征求产品建议和产品建议

    公开(公告)号:US08386336B1

    公开(公告)日:2013-02-26

    申请号:US13075825

    申请日:2011-03-30

    IPC分类号: G06Q30/00

    CPC分类号: G06Q30/0631 G06Q30/0253

    摘要: An online merchant can use a product review to customize a solicitation of a product suggestion. If a customer reviews a product unfavorably, the customer might be solicited to suggest alternate products to the reviewed product. If a customer reviews a product favorably, the customer might be solicited to suggest accessories or other products related to the reviewed product. The products suggested by the customer might then be utilized to recommend the suggested products to other customers. Information provided by a customer in a product review or other data might also be utilized to customize a product recommendation for the customer. If a customer reviews a product unfavorably, a recommendation might be provided to the customer for an alternate, or substitutable, product for the reviewed product. If a customer reviews a product favorably, a recommendation might be provided to the customer for related products or accessories to the reviewed product.

    摘要翻译: 网上商家可以使用产品评论来定制产品建议的招标。 如果客户不利地评估产品,可能会要求客户向经审查的产品提出替代产品。 如果客户有利地回顾产品,客户可能会被要求提出与审核产品相关的配件或其他产品。 然后可以利用客户推荐的产品向其他客户推荐推荐的产品。 客户在产品评论或其他数据中提供的信息也可用于为客户定制产品推荐。 如果客户不利地评估产品,可能会向客户提供可能的或替代产品的建议,以供审查的产品。 如果客户有利地回顾产品,可能会向客户提供有关产品或附件的建议。

    Extracting quotes from customer reviews of collections of items

    公开(公告)号:US09965470B1

    公开(公告)日:2018-05-08

    申请号:US13097233

    申请日:2011-04-29

    IPC分类号: G06Q30/00 G06F17/30 G06F9/00

    CPC分类号: G06F17/30 G06F9/00

    摘要: Technologies are described herein for extracting quotes from customer reviews for a collection of items in order to provide salient comments for a particular item and/or upsell the collection. Individual sentences contained the customer reviews regarding the collection of items are parsed into a collection of sentences. A list of topics is generated from the collection of sentences, and each sentence in is assigned to one or more of the topics. A number of the topics from the list of topics are identified as related to the particular item, and quotes are extracted from the sentences assigned to the identified topics to be displayed as customer reviews of the particular item. Similarly, a number of topics in the list of topics are identified as related to a customer satisfaction with the collection of items, and quotes are extracted from the sentences assigned to the identified topics to be displayed in conjunction with an offer to upsell the collection of items.

    Determining sentiment of sentences from customer reviews
    6.
    发明授权
    Determining sentiment of sentences from customer reviews 有权
    从客户评论中确定句子的情绪

    公开(公告)号:US08554701B1

    公开(公告)日:2013-10-08

    申请号:US13051309

    申请日:2011-03-18

    IPC分类号: G06F15/18 G06N99/00

    摘要: Technologies are described herein for classifying sentences or phrases as expressing positive or negative sentiment based on machine learning from training data comprising sentences manually labeled as to sentiment. A list of terms is generated from the manually labeled sentences and sentiment scores are determined for the terms in the list of terms based on the manually labeled sentences. A collection of sentences or phrases may then be classified as to sentiment utilizing one or more logistic regression classifiers trained on the sentiment scores determined for the terms in the list of terms. The classified collection of sentences may be further analyzed to determine an overall majority sentiment regarding a topic discussed in the sentences and/or to extract specific sentences or phrases expressing a particular sentiment for display to a customer.

    摘要翻译: 本文描述了技术,用于将句子或短语分类为基于机器学习的正面或负面情绪,包括手动标记为情绪的句子的训练数据。 从手动标记的句子生成术语列表,并且基于手动标记的句子来确定术语列表中的术语的情感分数。 然后可以将句子或短语的集合分类为利用针对术语列表中的术语确定的情绪评分训练的一个或多个逻辑回归分类器的情绪。 可以进一步分析句子的分类集合以确定关于句子中讨论的主题的整体多数情绪和/或提取表达特定情绪以向客户展示的特定句子或短语。

    Diversity within search results
    7.
    发明授权
    Diversity within search results 有权
    搜索结果中的多样性

    公开(公告)号:US08838583B1

    公开(公告)日:2014-09-16

    申请号:US13253314

    申请日:2011-10-05

    申请人: Eric B. Fox

    发明人: Eric B. Fox

    IPC分类号: G06F17/30

    摘要: Disclosed are various embodiments for increasing diversity of search results. A computing device performs a search of items in an electronic catalog to produce a plurality of search results. The electronic catalog is stored in a data store accessible to the computing device. A latent group is identified which includes a most relevant one of a plurality of search results. Each of the search results has a plurality of attributes. Membership in the latent group is determined by similarity of a non-indexed one of the attributes. A relevance score of those search results in the identified latent group other than the most relevant one of the search results is reduced.

    摘要翻译: 公开了用于增加搜索结果的多样性的各种实施例。 计算设备执行电子目录中的项目的搜索以产生多个搜索结果。 电子目录存储在计算设备可访问的数据存储器中。 识别出包括多个搜索结果中最相关的潜在组。 每个搜索结果具有多个属性。 潜在组中的成员资格由非索引的一个属性的相似度确定。 除了最相关的搜索结果之外的所识别的潜在组中的那些搜索结果的相关性得分减少。

    Extracting quotes from customer reviews regarding collections of items
    10.
    发明授权
    Extracting quotes from customer reviews regarding collections of items 有权
    从客户评论中提取关于项目收藏的报价

    公开(公告)号:US08700480B1

    公开(公告)日:2014-04-15

    申请号:US13164181

    申请日:2011-06-20

    IPC分类号: G06Q30/00

    CPC分类号: G06Q30/0278

    摘要: Technologies are described herein for extracting quotes from customer reviews regarding collections of items. An identifier of an individual item is received and customer reviews regarding a collection of items containing the individual item are retrieved. A collection of sentences is parsed from the retrieved customer reviews, and sentences that discuss the individual item are identified. A quote is extracted from the identified sentences and displayed to a customer in conjunction with information regarding the individual item. Similarly, individual items belonging to a collection of items are identified, and customer reviews regarding the individual items are retrieved. A collection of sentences are parsed from the retrieved customer reviews, and those sentences that discuss topics relevant to the collection of items are identified. A number of quotes are extracted from the identified sentences and displayed to a customer in conjunction with information regarding the collection of items.

    摘要翻译: 本文描述了技术,用于从客户评论中提取关于项目集合的引用。 接收到单个项目的标识符,并检索关于包含单独项目的项目的集合的顾客评价。 从检索到的客户评论中解析出句子集合,并且识别讨论单个项目的句子。 从确定的句子中提取报价,并结合有关单个项目的信息向客户显示报价。 类似地,识别属于项目集合的各个项目,并且检索关于各个项目的顾客评价。 从检索到的客户评论中解析出句子的集合,并且识别讨论与收集项目相关的主题的句子。 从确定的句子中提取了一些引号,并结合关于项目收集的信息向客户显示。