Methods, systems, and products for sharing presence information
    1.
    发明申请
    Methods, systems, and products for sharing presence information 审中-公开
    用于共享状态信息的方法,系统和产品

    公开(公告)号:US20090077584A1

    公开(公告)日:2009-03-19

    申请号:US11901319

    申请日:2007-09-17

    IPC分类号: H04N5/445

    摘要: Methods, systems, and products are disclosed for sharing presence information. Presence notifications are received from users, and the presence notifications describe content items currently being received by the users. A popularity of one or more of the content items being received by the users is determined. An electronic programming guide is provided that includes information regarding the one or more of the content items and the determined popularity associated with the one or more of the content items.

    摘要翻译: 公开了用于共享存在信息的方法,系统和产品。 来自用户的存在通知,存在通知描述用户当前正在接收的内容。 确定由用户接收的一个或多个内容项的流行度。 提供电子节目指南,其包括关于一个或多个内容项目的信息以及与一个或多个内容项目相关联的所确定的流行度。

    Apparatus and method for managing a call center
    5.
    发明授权
    Apparatus and method for managing a call center 失效
    用于管理呼叫中心的装置和方法

    公开(公告)号:US06952470B1

    公开(公告)日:2005-10-04

    申请号:US09935955

    申请日:2001-08-23

    CPC分类号: H04M3/08 H04M3/51

    摘要: An apparatus. The apparatus includes a processor adapted for communication via a communication network. The processor includes a monitoring module for requesting and receiving information associated with a device configured for communication via the communication network, and a warning module for generating a warning when the received information is indicative of a predetermined condition.

    摘要翻译: 一种装置 该装置包括适于经由通信网络进行通信的处理器。 处理器包括用于请求和接收与经配置以经由通信网络进行通信的设备相关联的信息的监视模块,以及用于当接收到的信息指示预定条件时产生警告的警告模块。