摘要:
A system and method for activating an inactive telematics unit provides a group of communications functions to the telematics unit. Initially, a call is received at a call center from a user of the telematics unit, through which subscriber information is obtained. An account data set is created at the call center based on the subscriber information and the call center advisor sets an activation trigger in the telematics unit. When the trigger condition occurs, the telematics unit places a VDU call to the call center. The call center then automatically activates and configures the telematics unit via the VDU call to provide the group of one or more communications functions.
摘要:
A device for implementing a method of remotely routing a voice call forward to a telematic device is disclosed. The device first maintains a call state of the voice call in response to an answering of call forwarding rings by the telematic device. The device then forwards the calls to the next assigned device in response to a failure of a user of the telematic device to answer fake rings from the telematic device. Such a failure can be indicated by a monitoring of a prescribed number of back ring tones or a dropping of call within a prescribed timer window.
摘要:
A system and method of managing multiple vehicle antennas. Wireless signals to and from the vehicle are communicated via a primary antenna system having one or more antennas mounted in a housing on the vehicle. Operation of the primary antenna system is monitored so that, if the primary antenna system is broken or otherwise stops working properly, the system switches to a secondary antenna system housed in a separate location on the vehicle.
摘要:
A system and method for communicating with a call center from a vehicle telematics unit that has had its cellular service deactivated. The method includes the step of receiving a request from the telematics unit to communicate with the call center via cellular telephony using a cleared telephone number. The call is then established and the type of request is determined at the call center and used to route the cellular call to an appropriate advisor or department in the call center based on the type of request being made.
摘要:
The described method and system provide for forgotten phone notification and vehicle theft notification. A method includes: activating a configurable device pairing program module associated with a short-range wireless unit of the telematics unit when a triggering condition is satisfied; determining, using the configurable device pairing program module and short-range wireless unit, whether the paired mobile device is within range of the short-range wireless unit; and providing, in response to a determination that the paired mobile device is not within range of the short-range wireless unit, a notification to the paired mobile device that the vehicle is being operated in the exception state that is based, at least in part, upon the paired mobile device not being detected during the determining step.
摘要:
A method for providing business services to a customer via a wireless device used by the customer. The method includes asking a customer for a wireless telephone number associated with a wireless device used by the customer, receiving the wireless telephone number, storing the wireless telephone number, and sending the customer a short message service (SMS) message to the wireless telephone number, wherein the SMS message contains a phone number or universal resource locator (URL) that allows the customer to use the wireless device to interact with the business.
摘要:
A system and method for communicating vehicle diagnostic data via an inactive telematics unit. A serious diagnostic condition detected in the vehicle is used to trigger a call from the telematics unit to a call center using a cleared number. During the call, diagnostic data can be transmitted to the call center and a temporary number can be provided by the call center to the telematics unit to permit temporary communication. Additional diagnostics can be run and reported using this temporary number.
摘要:
A system and method for communicating vehicle diagnostic data via an inactive telematics unit. A serious diagnostic condition detected in the vehicle is used to trigger a call from the telematics unit to a call center using a cleared number. During the call, diagnostic data can be transmitted to the call center and a temporary number can be provided by the call center to the telematics unit to permit temporary communication. Additional diagnostics can be run and reported using this temporary number.
摘要:
The present invention provides a method for implementing automated call routing using an origin identifier within a telematics equipped mobile vehicle that includes receiving an incoming call signal, the incoming call signal including an origin identifier, determining an answer mode based on the origin identifier of the incoming call signal, initiating the answer mode responsive to the answer mode determination, and operating the telematics unit based on the initiated answer mode. Origin identifiers may include an automatic number identifier and a digital signature. The step of determining the answer mode may include determining a first answer mode when the origin identifier is within a predetermined group of origin identifiers and determining a second answer mode when the origin identifier is not within the predetermined group of origin identifiers.
摘要:
The described method and system provide for synchronizing a mobile application on a mobile device with a DRx (discontinuous receive) schedule of a vehicle. When the vehicle ignition is turned off, a telecommunications unit on the vehicle sends a synchronization message to the mobile device, which allows the mobile application to synchronize with the DRx schedule of the vehicle. The DRx schedule includes a standby mode, a cyclic mode, and a powered down mode for the vehicle, and user requests inputted into the mobile application will be processed according to the mobile application's determination of vehicle availability during those modes. The mobile application is thus able to inform the user of the vehicle status at any point during the vehicle's DRx schedule without requiring any further information from the vehicle after the synchronization message.