Error solution information providing system, error solution information provider apparatus, and electronic apparatus

    公开(公告)号:US11210152B2

    公开(公告)日:2021-12-28

    申请号:US16830464

    申请日:2020-03-26

    Abstract: An electronic apparatus is configured to, in a period from returning from an energy-saving mode to determining to change to the energy-saving mode, capture screenshot data every time the first controller circuit detects input from a user into the input device, the screenshot data being data of a screen displayed on the first display device, determine an error code, the error code identifying an error that occurred in the period, and generate a screenshot log and store the screenshot log in the first storage device, the screenshot log including a series of the screenshot data in the period and the error code identifying the error that occurred in the period, receive the screenshot log send request from the error solution information provider apparatus, and then send the screenshot log stored in the first storage device to the error solution information provider apparatus.

    Mobile terminal device of controlling image forming apparatus, and method

    公开(公告)号:US09654663B2

    公开(公告)日:2017-05-16

    申请号:US15152415

    申请日:2016-05-11

    Inventor: Tomoyuki Izumi

    CPC classification number: H04N1/32374 H04N1/00307 H04N1/00899 H04N2201/0094

    Abstract: Provided is a mobile terminal device that can prevent print data from being erased due to a battery exhaustion. This mobile terminal device have a battery as a power source, constructs print data (PD) from print target data stored in a volatile storage part to transmit to an image forming apparatus (IFA), and causes the IFA to execute printing of the PD. The mobile terminal device includes a non-volatile storage part, a battery residual amount detection part configured to detect a residual amount of the battery, and a print allowance/disallowance determination part configured to store, pursuant to a determination thereof, the PD in the non-volatile storage prior to a transmission of the print data based on the residual amount of the battery detected by the battery residual amount detection part, that no power required for transmitting the PD is ensured.

    Mobile terminal capable of reducing battery exhaustion risk and control method thereof
    4.
    发明授权
    Mobile terminal capable of reducing battery exhaustion risk and control method thereof 有权
    能够减少电池耗尽风险的移动终端及其控制方法

    公开(公告)号:US09491330B2

    公开(公告)日:2016-11-08

    申请号:US14979466

    申请日:2015-12-27

    Inventor: Tomoyuki Izumi

    Abstract: Provided is a mobile terminal including a battery residual quantity detecting part that is configured to detect a battery residual quantity of the battery, and a remote control operation processing part that is configured to cause the data conversion part to create monochrome print data by converting the color print data into the monochrome data when it is determined that transmission of the color print data cannot successfully be completed based on the battery residual quantity detected by the battery residual quantity detecting part and data volume of the color print data, and to transmit the created monochrome print data to the image forming apparatus.

    Abstract translation: 提供一种移动终端,包括:电池剩余量检测部,其被配置为检测电池的电池剩余量;以及遥控操作处理部,其被配置为使数据转换部通过转换颜色来创建单色打印数据 当基于由电池剩余量检测部分检测的电池剩余量和彩色打印数据的数据量确定彩色打印数据的传输不能成功地完成时,将数据打印到单色数据中,并且发送所创建的单色 打印数据到图像形成装置。

Patent Agency Ranking