公开(公告)号：US20140355051A1

公开(公告)日：2014-12-04

申请号：US14278365

申请日：2014-05-15

Applicant: KYOCERA Document Solutions Inc.

Inventor： Koki Nakajima ,  Daisuke Yoshida ,  Toyoaki Oku ,  Takeshi Nakamura ,  Yoshihiko Arai ,  Atsushi Matsumoto

IPC: G06F3/12

CPC classification number: H04N1/32106 ,  H04N1/00344 ,  H04N1/00832 ,  H04N2201/0094 ,  H04N2201/0098 ,  H04N2201/3204 ,  H04N2201/3278

Abstract: An agent unit acquires apparatus status information from an electronic apparatus. A remote maintenance server receives and stores the apparatus status information transmitted from the agent unit. The agent unit (a) issues a response request of whether transmission of the apparatus status information is permitted or denied to a user of the electronic apparatus when a transmission request of the apparatus status information is detected, (b1) transmits a notification that indicates that transmission of the apparatus status information is denied to the remote maintenance server without transmitting the apparatus status information if a response to the response request is received and the received response indicates that transmission of the apparatus status information is denied, and (b2) transmits the apparatus status information if a response to the response request is received and the received response indicates that transmission of the apparatus status information is permitted.

Abstract translation: 代理单元从电子设备获取设备状态信息。 远程维护服务器接收并存储从代理单元发送的设备状态信息。 当检测到装置状态信息的发送请求时，代理单元（a）发出对电子设备的用户的设备状态信息的发送是否允许或拒绝的响应请求，（b1）发送指示 如果接收到对响应请求的响应，并且接收到的响应指示设备状态信息的传输被拒绝，则设备状态信息的传输被拒绝给远程维护服务器而不发送设备状态信息，并且（b2） 如果接收到对响应请求的响应，并且接收到的响应指示允许设备状态信息的发送，则状态信息。

公开(公告)号：US20140258876A1

公开(公告)日：2014-09-11

申请号：US14192143

申请日：2014-02-27

Applicant: Kyocera Document Solutions Inc.

Inventor： Daisuke Yoshida ,  Toyoaki Oku ,  Koki Nakajima ,  Takeshi Nakamura ,  Yoshihiko Arai ,  Atsushi Matsumoto

IPC: G06F3/0484

CPC classification number: G06F11/324

Abstract: An electronic apparatus includes: an operation panel configured to display a screen and receive an operation performed by a user; an agent unit configured to, upon receipt of message data from a remote maintenance server on a maintenance service provider side, provide an instruction to display a message screen based on the message data; and a display control unit configured to control the display of a screen on the operation panel and configured to, when the instruction to display the message screen is received while an operation screen is being displayed, display the message screen on the operation panel upon detection of an end of an operation of the operation panel performed by the user.

Abstract translation: 电子设备包括：操作面板，被配置为显示屏幕并接收用户执行的操作; 代理单元，被配置为在维护服务提供方侧从远程维护服务器接收到消息数据时，基于所述消息数据提供显示消息屏幕的指令; 以及显示控制单元，被配置为控制操作面板上的屏幕的显示，并且被配置为当在显示操作屏幕的同时接收到显示消息屏幕的指示时，在检测到操作面板时将消息屏幕显示在操作面板上 由用户执行的操作面板的操作结束。

公开(公告)号：US09798963B2

公开(公告)日：2017-10-24

申请号：US15253848

申请日：2016-08-31

Applicant: Kyocera Document Solutions Inc.

Inventor： Daisuke Yoshida ,  Takeshi Nakamura ,  Toyoaki Oku ,  Ryuichi Ishizu ,  Ryosuke Mondo ,  Atsushi Matsumoto ,  Katsuhiro Minoru

IPC: G06K15/02 ,  H04N1/00

CPC classification number: G06K15/1867 ,  G06K15/1842 ,  G06K15/1856 ,  H04N1/00013 ,  H04N1/00015 ,  H04N1/00029 ,  H04N1/00034 ,  H04N1/00061 ,  H04N1/0009 ,  H04N1/00244 ,  H04N1/00323 ,  H04N2201/0094

Abstract: An image forming system includes an image forming apparatus and a server. The image forming apparatus transmits to the server image data representing an image. The image is read by the reading device from the recording medium on which the print device prints the image, in response to an instruction to print at the origin of the print area. The server acquires, from the image data transmitted from the image forming apparatus, a printing-complete reference position, as a position where the recording-medium origin is made a reference, in a location printed on the recording medium by the image forming apparatus in response to an instruction to execute printing at the print-area origin, and acquires the displacement as a difference between the acquired printing-complete reference position and the print reference position stored in the storage device.

公开(公告)号：US09531786B2

公开(公告)日：2016-12-27

申请号：US14332300

申请日：2014-07-15

Applicant: KYOCERA Document Solutions Inc.

Inventor： Daisuke Yoshida ,  Toyoaki Oku ,  Koki Nakajima ,  Takeshi Nakamura ,  Yoshihiko Arai ,  Atsushi Matsumoto

IPC: G06F3/0481 ,  H04L29/08

CPC classification number: H04L67/025 ,  G06F3/0481 ,  G06F3/1454 ,  G09G2340/10

Abstract: A device management system includes an electronic device and a remote maintenance server. The electronic device displays an operation screen to a user. The remote maintenance server includes a transparent panel management portion that draws a guide image on a virtual transparent panel based on an operation of a service person performed on a service terminal device, and causes the electronic device to overlay and display the virtual transparent panel on the operation screen.

Abstract translation: 设备管理系统包括电子设备和远程维护服务器。 电子设备向用户显示操作画面。 远程维护服务器包括透明面板管理部分，其基于在服务终端设备上执行的服务人员的操作，在虚拟透明面板上绘制引导图像，并使电子设备在虚拟透明面板上叠加并显示虚拟透明面板 操作画面。

公开(公告)号：US09497351B1

公开(公告)日：2016-11-15

申请号：US15131600

申请日：2016-04-18

Applicant: KYOCERA Document Solutions Inc.

Inventor： Atsushi Matsumoto ,  Toyoaki Oku ,  Takeshi Nakamura ,  Ryuichi Ishizu ,  Katsuhiro Minoru ,  Daisuke Yoshida ,  Ryosuke Mondo

IPC: G06F3/12 ,  H04N1/32 ,  H04N1/00 ,  G06K15/00

CPC classification number: H04N1/32625 ,  H04N1/00042 ,  H04N1/00079 ,  H04N1/00344 ,  H04N2201/0094

Abstract: A server, image forming apparatus, image forming system, or monitoring method allows an administrator an intuitive, visual grasp of the status of an image forming apparatus and helps reduce the load on network communication. The server has a template code/character data acquirer that acquires, from an image forming apparatus having a display displaying a panel image, a template code corresponding to a template image included in the panel image and character data included in the panel image; and a panel image generator that reads, from a storage storing a template image, the template image corresponding to the template code and that generates the panel image by combining together the template image read and the character data acquired from the image forming apparatus.

Abstract translation: 服务器，图像形成装置，图像形成系统或监视方法允许管理员直观地，直观地掌握图像形成装置的状态，并且有助于减少网络通信的负担。 服务器具有模板代码/字符数据获取器，其从具有显示面板图像的显示的图像形成装置获取对应于面板图像中包括的模板图像的模板代码和面板图像中包括的字符数据; 以及面板图像生成器，其从存储模板图像的存储器读取与所述模板代码相对应的模板图像，并且通过将从所述图像形成装置获取的模板图像读取和文字数据组合在一起而生成面板图像。

公开(公告)号：US20150026585A1

公开(公告)日：2015-01-22

申请号：US14332300

申请日：2014-07-15

Applicant: KYOCERA Document Solutions Inc.

Inventor： Daisuke Yoshida ,  Toyoaki Oku ,  Koki Nakajima ,  Takeshi Nakamura ,  Yoshihiko Arai ,  Atsushi Matsumoto

IPC: H04L29/08 ,  G06F3/0481

CPC classification number: H04L67/025 ,  G06F3/0481 ,  G06F3/1454 ,  G09G2340/10

Abstract: A device management system includes an electronic device and a remote maintenance server. The electronic device displays an operation screen to a user. The remote maintenance server includes a transparent panel management portion that draws a guide image on a virtual transparent panel based on an operation of a service person performed on a service terminal device, and causes the electronic device to overlay and display the virtual transparent panel on the operation screen.

Abstract translation: 设备管理系统包括电子设备和远程维护服务器。 电子设备向用户显示操作画面。 远程维护服务器包括透明面板管理部分，其基于在服务终端设备上执行的服务人员的操作，在虚拟透明面板上绘制引导图像，并使电子设备在虚拟透明面板上叠加并显示虚拟透明面板 操作画面。

公开(公告)号：US09992358B2

公开(公告)日：2018-06-05

申请号：US15453266

申请日：2017-03-08

Applicant: KYOCERA Document Solutions Inc.

Inventor： Ryosuke Mondo ,  Koji Kubono ,  Masafumi Sato ,  Toyoaki Oku ,  Zhenyu Sun ,  Yoshio Inoue

IPC: G06F15/00 ,  H04N1/00 ,  G06F3/12

CPC classification number: H04N1/0023 ,  G06F3/1204 ,  G06F3/1225 ,  G06F3/1253 ,  G06F3/1267 ,  G06F3/1292 ,  H04N1/00244 ,  H04N1/00411 ,  H04N2201/0094

Abstract: A pull print system includes a printing apparatus (MFP) that executes a print job, a pull print server that spools the print job to be executed as a pull print by the printing apparatus, and an electronic device that sends the print job to the pull print server. The pull print server sends to the electronic device setting information for a job setting being a setting of the print job, and when displaying a setting screen for the job setting, the electronic device displays the setting screen on which the setting information sent from the pull print server is reflected.

公开(公告)号：US09716806B2

公开(公告)日：2017-07-25

申请号：US15205770

申请日：2016-07-08

Applicant: KYOCERA Document Solutions Inc.

Inventor： Takeshi Nakamura ,  Toyoaki Oku ,  Ryuichi Ishizu ,  Atsushi Matsumoto ,  Katsuhiro Minoru ,  Daisuke Yoshida ,  Ryosuke Mondo

IPC: G06F15/00 ,  H04N1/00

CPC classification number: H04N1/00973 ,  H04N1/00244 ,  H04N1/00344 ,  H04N1/00408 ,  H04N1/0097

Abstract: A management system includes a management server and one or more image forming apparatuses. The management server includes an operation input unit, a display, a first communication unit, a storage unit, and a manager unit. The manager unit, when the administrator instructs a set value change of a setting item for a specific image forming apparatus, determines which set value management group includes the image forming apparatus to which the change has been instructed, refers to a reflection-range table of a set value management group including the image forming apparatus to which the change has been instructed, determines which image forming apparatus among other image forming apparatuses executes the set value change based on the reference result, and instructs the other determined image forming apparatus to change the set value.

公开(公告)号：US20160139994A1

公开(公告)日：2016-05-19

申请号：US14938764

申请日：2015-11-11

Applicant: KYOCERA Document Solutions Inc.

Inventor： Atsushi Matsumoto ,  Toyoaki Oku ,  Takeshi Nakamura ,  Ryuichi Ishizu ,  Katsuhiro Minoru

IPC: G06F11/14

CPC classification number: G06F11/1417 ,  G06F3/12 ,  G06F3/1203 ,  G06F3/121 ,  G06F3/1234 ,  G06F3/1273 ,  G06F3/1285 ,  G06F11/0733 ,  G06F11/0748 ,  G06F11/0793 ,  G06F2201/805 ,  H04N1/00 ,  H04N1/00204 ,  H04N1/00307 ,  H04N1/32625 ,  H04N2201/0094

Abstract: In a fault management system, each of one or more image forming apparatuses includes an agent unit that transmits, upon occurrence of a fault, a notice that the fault has occurred and service call information indicative of details of the fault to a fault management server. The fault management server includes a manager unit that transmits a reboot command to the agent unit of the image forming apparatus in which the fault has occurred, upon reception of the notice and the service call information from the agent unit of the image forming apparatus in which the fault has occurred. The agent unit of the image forming apparatus in which the fault has occurred reboots the image forming apparatus in which the fault has occurred, according to the reboot command.

Abstract translation: 在故障管理系统中，一个或多个图像形成装置中的每一个包括代理单元，其在故障发生时将故障发生的通知和指示故障细节的服务呼叫信息发送到故障管理服务器。 故障管理服务器包括管理单元，其在发生了故障的图像形成装置的代理单元发送重新启动命令时，在从图像形成装置的代理单元接收到通知和服务呼叫信息时， 发生故障。 发生故障的图像形成装置的代理单元根据重新启动命令重新启动发生故障的图像形成装置。

公开(公告)号：US09955035B2

公开(公告)日：2018-04-24

申请号：US15469516

申请日：2017-03-25

Applicant: KYOCERA Document Solutions Inc.

Inventor： Yoshio Inoue ,  Toyoaki Oku ,  Koji Kubono ,  Ryosuke Mondo ,  Masafumi Sato ,  Zhenyu Sun

IPC: H04N1/32 ,  G06F3/12 ,  H04N1/00

CPC classification number: H04N1/32117 ,  G06F3/1222 ,  G06F3/1238 ,  G06F3/126 ,  G06F3/1267 ,  G06F3/1288 ,  H04N1/0023 ,  H04N1/00344 ,  H04N2201/0094 ,  H04N2201/3205

Abstract: Provided is a pull printing system that is capable of improving security performance over that of a typical system. When authentication based on identification information and authentication information of a person providing a transmission instruction from a user terminal is successful, a pull printing server of the pull printing system correlates a printing job from the user terminal with identification information of a person providing an execution instruction from the user terminal, and spools the printing job. When authentication based on identification information and authentication information of a person providing the execution instruction from an MFP is successful, the pull printing server sets the printing job that is related with the identification information of the person providing the execution instruction as a target candidate of pull printing when spooling the printing job that is related with the identification information of the person providing the execution instruction.