公开(公告)号：US07975031B2

公开(公告)日：2011-07-05

申请号：US12575007

申请日：2009-10-07

申请人： Kamal Bhattacharya ,  Jim A. Laredo ,  Heiko Ludwig ,  Liliana Pasquale ,  Bruno Wasserman

发明人： Kamal Bhattacharya ,  Jim A. Laredo ,  Heiko Ludwig ,  Liliana Pasquale ,  Bruno Wasserman

IPC分类号： G06F15/16 ,  G06F15/173 ,  G06F15/177

CPC分类号： G06F9/5072

摘要： Method, server, and computer product are provided to implement change management across domains. Memory is included for storing a program. A processor is functionally coupled to the memory and is responsive to computer-executable instructions contained in the program. The processor is operative to announce planned changes for a configuration item to interested outside domains, and the configuration item is in an inside domain. Open subscription is provided to the interested outside domains such that the interested outside domains can subscribe to the subscription as participants. A change instance is created or the configuration item in the inside domain. Change progress of the change instance is reported for the configuration item to the participants of the interested outside domains. State progress notifications are distributed to the participants of the change. The change instance is executed to make planned changes to the configuration item.

摘要翻译： 提供方法，服务器和计算机产品来实现跨域的变更管理。 包含存储程序的存储器。 处理器在功能上耦合到存储器并且响应于程序中包含的计算机可执行指令。 该处理器可操作地向配置项发布计划的更改，以使有兴趣的外部域，并且该配置项在内部域中。 向感兴趣的外部域提供开放订阅，使得感兴趣的外部域可以订阅作为参与者。 创建更改实例或内部域中的配置项。 将更改实例的更改进度报告给有兴趣的外部域的参与者的配置项。 国家进度通知将分发给参与者。 执行更改实例以对配置项进行计划更改。

公开(公告)号：US20110082920A1

公开(公告)日：2011-04-07

申请号：US12575007

申请日：2009-10-07

申请人： Kamal Bhattacharya ,  Jim A. Laredo ,  Heiko Ludwig ,  Liliana Pasquale ,  Bruno Wassermann

发明人： Kamal Bhattacharya ,  Jim A. Laredo ,  Heiko Ludwig ,  Liliana Pasquale ,  Bruno Wassermann

IPC分类号： G06F15/177

CPC分类号： G06F9/5072

摘要： Method, server, and computer product are provided to implement change management across domains. Memory is included for storing a program. A processor is functionally coupled to the memory and is responsive to computer-executable instructions contained in the program. The processor is operative to announce planned changes for a configuration item to interested outside domains, and the configuration item is in an inside domain. Open subscription is provided to the interested outside domains such that the interested outside domains can subscribe to the subscription as participants. A change instance is created or the configuration item in the inside domain. Change progress of the change instance is reported for the configuration item to the participants of the interested outside domains. State progress notifications are distributed to the participants of the change. The change instance is executed to make planned changes to the configuration item.

摘要翻译： 提供方法，服务器和计算机产品来实现跨域的变更管理。 包含存储程序的存储器。 处理器在功能上耦合到存储器并且响应于程序中包含的计算机可执行指令。 该处理器可操作地向配置项发布计划的更改，以使有兴趣的外部域，并且该配置项在内部域中。 向感兴趣的外部域提供开放订阅，使得感兴趣的外部域可以订阅作为参与者。 创建更改实例或内部域中的配置项。 将更改实例的更改进度报告给有兴趣的外部域的参与者的配置项。 国家进度通知将分发给参与者。 执行更改实例以对配置项进行计划更改。

公开(公告)号：US20090254411A1

公开(公告)日：2009-10-08

申请号：US12062646

申请日：2008-04-04

申请人： Kamal Bhattacharya ,  Heiko Ludwig ,  Thomas Setzer

发明人： Kamal Bhattacharya ,  Heiko Ludwig ,  Thomas Setzer

IPC分类号： G06Q90/00

CPC分类号： G06Q10/0635 ,  G06Q10/00 ,  G06Q10/06375

摘要： A system and method for determining and managing risk impact of service downtime includes defining a process structure of one or more process types, services the process structure employs and a distribution of the services' time durations. Process usage data is collected for each type of process, and risk is estimated based on penalties and expected deadlines for each process. For a service change and outage of a given length of time, an optimal change window is determined with respect to a minimized impact on the process based on the estimated risk.

摘要翻译： 用于确定和管理服务停机的风险影响的系统和方法包括定义一个或多个过程类型的过程结构，过程结构采用的服务以及服务的持续时间的分布。 对于每种类型的过程收集流程使用数据，并根据每个流程的罚款和预期期限来估计风险。 对于服务改变和给定时间段的中断，基于估计的风险对最小化对过程的影响来确定最佳变化窗口。

公开(公告)号：US20080198757A1

公开(公告)日：2008-08-21

申请号：US11676074

申请日：2007-02-16

申请人： Asit Dan ,  Richard P. King ,  Heiko Ludwig ,  Andrea Schmidt ,  Hendrik Wagner

发明人： Asit Dan ,  Richard P. King ,  Heiko Ludwig ,  Andrea Schmidt ,  Hendrik Wagner

IPC分类号： H04J1/16

CPC分类号： H04L41/5009 ,  H04L41/5003 ,  H04L41/5025 ,  H04L41/5038

摘要： A method for measuring performance of system. The method includes the steps of retrieving a metric definition from a declarative metrics specification, obtaining a list of computing nodes from a database that are currently assigned to the metric definition, obtaining resource data provided by the computing nodes in the list of computing nodes and determining the metric of system performance based on the metric definition and the resource data. The computing nodes in the list of computing nodes are nodes of a cluster of nodes having a dynamically varying node count.

摘要翻译： 一种测量系统性能的方法。 该方法包括以下步骤：从声明度量规范检索度量定义，从当前分配给度量定义的数据库中获取计算节点的列表，获得由计算节点列表中的计算节点提供的资源数据，并确定 基于度量定义和资源数据的系统性能指标。 计算节点列表中的计算节点是具有动态变化的节点数的节点簇的节点。

公开(公告)号：US20070300242A1

公开(公告)日：2007-12-27

申请号：US11472788

申请日：2006-06-22

申请人： Erin A. Boyd ,  Stewart J. Hyman ,  Heiko Ludwig ,  James T. Smith ,  Michael J. Spisak

发明人： Erin A. Boyd ,  Stewart J. Hyman ,  Heiko Ludwig ,  James T. Smith ,  Michael J. Spisak

IPC分类号： G06F9/46

CPC分类号： G06F9/546 ,  G06F9/541

摘要： A method defines an execution of a business service by an electronic service. The method includes steps of: defining at least one canonical data schema containing data type specifications in an electronic services registry; defining at least one electronic service interface specification in the electronic services registry, the electronic service interface specification defining messages being received and sent by a service, the message definitions referring to one or more of the data type specifications, and also containing addressing and encoding information for the delivery and receiving of messages to and from the service; and defining business service specifications in a business services registry, referring in the specification to an electronic service specification.

摘要翻译： 一种方法通过电子服务定义业务服务的执行。 该方法包括以下步骤：在电子服务注册表中定义包含数据类型规范的至少一个规范数据模式; 在电子服务注册表中定义至少一个电子服务接口规范，定义由服务接收和发送的消息的电子服务接口规范，消息定义涉及数据类型规范中的一个或多个，并且还包含寻址和编码信息 用于发送和接收来自服务的消息; 并在业务服务注册表中定义业务服务规范，在规范中参考电子服务规范。

公开(公告)号：US20090192842A1

公开(公告)日：2009-07-30

申请号：US12021820

申请日：2008-01-29

申请人： Genady Grabarnik ,  Dimitri Kanevsky ,  Heiko Ludwig ,  Larisa Shwartz

发明人： Genady Grabarnik ,  Dimitri Kanevsky ,  Heiko Ludwig ,  Larisa Shwartz

IPC分类号： G06Q10/00

CPC分类号： G06Q10/06 ,  G06Q10/06313 ,  G06Q10/0633 ,  G06Q10/0637 ,  G06Q10/0639 ,  G06Q30/0206

摘要： The exemplary embodiments of the invention provide computer programs, methods, apparatus and systems that describe techniques providing improved evaluation of business processes based on considerations such as throughput and/or parallelization. As a non-limiting example, such techniques may be useful for evaluating agreements between entities, such as SLAs between a service provider and another entity (e.g., a supplier or customer of the service provider), for example. In one exemplary embodiment of the invention, a method includes: obtaining a workflow model having a plurality of atomic processes, each atomic process having a distribution of throughput; determining an overall distribution of throughput for the workflow model using the distributions of throughput of the atomic processes; and outputting a determination of whether an agreement relating to the workflow model is fit based on the determined overall distribution of throughput.

摘要翻译： 本发明的示例性实施例提供了描述基于诸如吞吐量和/或并行化之类的考虑来提供业务流程改进评估的技术的计算机程序，方法，装置和系统。 作为非限制性示例，这样的技术可用于评估实体之间的协议，例如服务提供商和另一实体（例如，服务提供商的供应商或客户）之间的SLA。 在本发明的一个示例性实施例中，一种方法包括：获得具有多个原子过程的工作流模型，每个原子过程具有吞吐量分布; 使用原子过程的吞吐量分布确定工作流模型的吞吐量的总体分布; 并且基于所确定的吞吐量的总体分布，输出关于所述工作流模型的协议是否适合的确定。

公开(公告)号：US20080243579A1

公开(公告)日：2008-10-02

申请号：US12136215

申请日：2008-06-10

申请人： Asit Dan ,  Henner Gimpel ,  Heiko Ludwig

发明人： Asit Dan ,  Henner Gimpel ,  Heiko Ludwig

IPC分类号： G06Q10/00

CPC分类号： G06F9/50 ,  G06Q10/06 ,  G06Q10/0631 ,  G06Q10/0639 ,  G06Q10/06393 ,  H04L47/70 ,  H04L47/748 ,  H04L47/781 ,  H04L67/1002 ,  H04L67/1023 ,  H04L67/16 ,  H04L67/322 ,  H04L69/02

摘要： Techniques are disclosed for allocation of resources under the control of resource managers and the choice and coordination of resource acquisition protocols to communicate with these resource managers. The resource managers may be distributed and heterogeneous. For example, a technique for use by a service provider for allocating one or more resources from multiple resources associated with multiple resource managers based on at least one service agreement offer from a service client comprises the following steps/operations. At least one service agreement offer is obtained. A resource allocation is automatically determined based on the obtained service agreement offer. The automated step/operation of determining the resource allocation comprises: (i) coordinating selection of a resource acquisition protocol from among multiple resource acquisition protocols for use in communicating with the multiple resource managers to acquire one or more resources associated therewith; and (ii) evaluating a performance associated with one or more of the multiple resource acquisition protocols.

摘要翻译： 披露了在资源管理者的控制下资源分配以及资源获取协议的选择和协调与这些资源管理者沟通的技术。 资源管理器可能是分布式和异构的。 例如，服务提供商使用的技术是基于来自服务客户端的至少一个服务协议提供从多个资源管理器相关联的多个资源分配一个或多个资源包括以下步骤/操作。 至少提供一个服务协议报价。 资源分配根据获得的服务协议报价自动确定。 确定资源分配的自动化步骤/操作包括：（i）从多个资源获取协议中协调资源获取协议的选择，以用于与多个资源管理器通信以获取与其相关联的一个或多个资源; 和（ii）评估与多个资源获取协议中的一个或多个相关联的性能。

公开(公告)号：US08775228B2

公开(公告)日：2014-07-08

申请号：US12132790

申请日：2008-06-04

申请人： Asit Dan ,  Henner Gimpel ,  Heiko Ludwig

发明人： Asit Dan ,  Henner Gimpel ,  Heiko Ludwig

IPC分类号： G06Q10/00

CPC分类号： G06Q10/06 ,  G06Q50/188

摘要： Techniques are disclosed for automated provisioning of resources to fulfill a service agreement. For example, a technique for use by a service provider for automatically provisioning one or more resources based on at least one service agreement offer of a service client comprises the following steps/operations. The at least one service agreement offer is obtained. At least one implementation plan template is obtained. A provisioning description is then automatically derived in accordance with the service agreement offer and the implementation plan template, wherein the provisioning description is usable for configuring one or more resources such that a service may be provided to the service client.

摘要翻译： 公开了用于自动提供资源以实现服务协议的技术。 例如，根据服务客户端的至少一个服务协议提供，由服务提供商用于自动配置一个或多个资源的技术包括以下步骤/操作。 获得至少一个服务协议报价。 至少获得一个实施计划模板。 然后根据服务协议提供和实施计划模板自动导出供应描述，其中，供应描述可用于配置一个或多个资源，使得服务可以被提供给服务客户端。

公开(公告)号：US08103535B2

公开(公告)日：2012-01-24

申请号：US12021820

申请日：2008-01-29

申请人： Genady Y. Grabarnik ,  Dimitri Kanevsky ,  Heiko Ludwig ,  Larisa Shwartz

发明人： Genady Y. Grabarnik ,  Dimitri Kanevsky ,  Heiko Ludwig ,  Larisa Shwartz

IPC分类号： G06Q10/00 ,  G06Q30/00

CPC分类号： G06Q10/06 ,  G06Q10/06313 ,  G06Q10/0633 ,  G06Q10/0637 ,  G06Q10/0639 ,  G06Q30/0206

摘要： The exemplary embodiments of the invention provide computer programs, methods, apparatus and systems that describe techniques providing improved evaluation of business processes based on considerations such as throughput and/or parallelization. As a non-limiting example, such techniques may be useful for evaluating agreements between entities, such as service level agreements between a service provider and another entity (e.g., a supplier or customer of the service provider), for example. In one exemplary embodiment of the invention, a method includes: obtaining a workflow model having a plurality of atomic processes, each atomic process having a distribution of throughput; determining an overall distribution of throughput for the workflow model using the distributions of throughput of the atomic processes; and outputting a determination of whether an agreement relating to the workflow model is fit based on the determined overall distribution of throughput.

摘要翻译： 本发明的示例性实施例提供了描述基于诸如吞吐量和/或并行化之类的考虑来提供业务流程改进评估的技术的计算机程序，方法，装置和系统。 作为非限制性示例，这样的技术可用于评估实体之间的协议，例如服务提供商和另一实体（例如，服务提供商的供应商或客户）之间的服务级别协议。 在本发明的一个示例性实施例中，一种方法包括：获得具有多个原子过程的工作流模型，每个原子过程具有吞吐量分布; 使用原子过程的吞吐量分布确定工作流模型的吞吐量的总体分布; 并且基于所确定的吞吐量的总体分布，输出关于所述工作流模型的协议是否适合的确定。

公开(公告)号：US20080235149A1

公开(公告)日：2008-09-25

申请号：US12132790

申请日：2008-06-04

申请人： Asit Dan ,  Henner Gimpel ,  Heiko Ludwig

发明人： Asit Dan ,  Henner Gimpel ,  Heiko Ludwig

IPC分类号： H04K1/00

CPC分类号： G06Q10/06 ,  G06Q50/188

摘要： Techniques are disclosed for automated provisioning of resources to fulfill a service agreement. For example, a technique for use by a service provider for automatically provisioning one or more resources based on at least one service agreement offer of a service client comprises the following steps/operations. The at least one service agreement offer is obtained. At least one implementation plan template is obtained. A provisioning description is then automatically derived in accordance with the service agreement offer and the implementation plan template, wherein the provisioning description is usable for configuring one or more resources such that a service may be provided to the service client.

摘要翻译： 公开了用于自动提供资源以实现服务协议的技术。 例如，根据服务客户端的至少一个服务协议提供，由服务提供商用于自动配置一个或多个资源的技术包括以下步骤/操作。 获得至少一个服务协议报价。 至少获得一个实施计划模板。 然后根据服务协议提供和实施计划模板自动导出供应描述，其中，供应描述可用于配置一个或多个资源，使得服务可以被提供给服务客户端。