公开(公告)号：US20250148429A1

公开(公告)日：2025-05-08

申请号：US18989930

申请日：2024-12-20

Applicant: Lyft, Inc.

Inventor： Laerte Meneghette Zatta ,  Katherine Anne Johnson ,  Luke George Greenwood ,  Daren Allen Pierse ,  Christopher Leigh Buller ,  John Gregory Sweigart ,  Stephen Calvillo ,  John Christopher Houston ,  Evan Scott Madow ,  Elad Ossadon

IPC: G06Q10/20 ,  B60S5/00 ,  G06N7/01 ,  G06Q10/0631 ,  G06Q10/0875 ,  G06Q50/40 ,  G07C5/00

Abstract: The present disclosure relates to systems, non-transitory computer-readable media, and methods for intelligently dispatching vehicles to a vehicle service center to progress vehicles at a predefined rate through sequential stations of the vehicle service center. The disclosed systems can analyze services associated with vehicles. Based on the services, the disclosed systems can determine how to order, within a virtual queue, vehicles corresponding to the services. For example, the disclosed systems can predict a complexity associated with a service for a vehicle, and in turn, determine whether adding the vehicle to the service queue will allow the vehicle to move through a set of sequential stations in accordance with the predefined progression rate. In response, the disclosed systems can dispatch the vehicle, refrain from dispatching the vehicle, or otherwise dynamically respond to enable the vehicle to move through the set of sequential stations in accordance with the predefined progression rate.

公开(公告)号：US20200342420A1

公开(公告)日：2020-10-29

申请号：US16727773

申请日：2019-12-26

Applicant: Lyft, Inc.

Inventor： Laerte Meneghette Zatta ,  Katherine Anne Johnson ,  Luke George Greenwood ,  Daren Allen Pierse ,  Christopher Leigh Buller ,  John Gregory Sweigart ,  Stephen Calvillo ,  John Christopher Houston ,  Evan Scott Madow ,  Elad Ossadon

IPC: G06Q10/00 ,  G06Q10/06

Abstract: The present disclosure relates to systems, non-transitory computer-readable media, and methods for intelligently and dynamically managing a vehicle service center. For example, a vehicle service system analyzes information associated with vehicles scheduled for service at a vehicle service center comprising a set of sequential stations. Based on the analyzed information, the vehicle service system can determine an allocation of tasks and an allocation of resources for each station. In turn, the disclosed systems can customize, for display on display devices within the vehicle service center, task allocation user interfaces in accordance with a task allocation. Further, the vehicle service system can monitor a completion progress for the task allocation and, based on the completion progress, generate an adjusted task allocation for the given stage of progression. The vehicle service system can then update the task allocation user interfaces based on the adjusted task allocation for the given stage of progression.

公开(公告)号：US20200342418A1

公开(公告)日：2020-10-29

申请号：US16727715

申请日：2019-12-26

Applicant: Lyft, Inc.

Inventor： Laerte Meneghette Zatta ,  Katherine Anne Johnson ,  Luke George Greenwood ,  Daren Allen Pierse ,  Christopher Leigh Buller ,  John Gregory Sweigart ,  Stephen Calvillo ,  John Christopher Houston ,  Evan Scott Madow ,  Elad Ossadon

IPC: G06Q10/00 ,  G06Q10/06 ,  G07C5/00 ,  G06Q50/30

Abstract: The present disclosure relates to systems, non-transitory computer-readable media, and methods for intelligently dispatching vehicles to a vehicle service center to progress vehicles at a predefined rate through sequential stations of the vehicle service center. The disclosed systems can analyze services associated with vehicles. Based on the services, the disclosed systems can determine how to order, within a virtual queue, vehicles corresponding to the services. For example, the disclosed systems can predict a complexity associated with a service for a vehicle, and in turn, determine whether adding the vehicle to the service queue will allow the vehicle to move through a set of sequential stations in accordance with the predefined progression rate. In response, the disclosed systems can dispatch the vehicle, refrain from dispatching the vehicle, or otherwise dynamically respond to enable the vehicle to move through the set of sequential stations in accordance with the predefined progression rate.

公开(公告)号：US12190297B2

公开(公告)日：2025-01-07

申请号：US16727715

申请日：2019-12-26

Applicant: Lyft, Inc.

Inventor： Laerte Meneghette Zatta ,  Katherine Anne Johnson ,  Luke George Greenwood ,  Daren Allen Pierse ,  Christopher Leigh Buller ,  John Gregory Sweigart ,  Stephen Calvillo ,  John Christopher Houston ,  Evan Scott Madow ,  Elad Ossadon

IPC: G06Q10/20 ,  B60S5/00 ,  G06Q10/0631 ,  G06Q10/0875 ,  G06Q50/40 ,  G07C5/00 ,  G06N7/01

Abstract: The present disclosure relates to systems, non-transitory computer-readable media, and methods for intelligently dispatching vehicles to a vehicle service center to progress vehicles at a predefined rate through sequential stations of the vehicle service center. The disclosed systems can analyze services associated with vehicles. Based on the services, the disclosed systems can determine how to order, within a virtual queue, vehicles corresponding to the services. For example, the disclosed systems can predict a complexity associated with a service for a vehicle, and in turn, determine whether adding the vehicle to the service queue will allow the vehicle to move through a set of sequential stations in accordance with the predefined progression rate. In response, the disclosed systems can dispatch the vehicle, refrain from dispatching the vehicle, or otherwise dynamically respond to enable the vehicle to move through the set of sequential stations in accordance with the predefined progression rate.

公开(公告)号：US20210304153A1

公开(公告)日：2021-09-30

申请号：US16834567

申请日：2020-03-30

Applicant: Lyft, Inc.

Inventor： Stephen Joseph Calvillo ,  James Nicholas De Angelis ,  Katherine Anne Johnson ,  Aditya Ganesh Kamath ,  Matthew James Vere Nicoll ,  Christy Maria Ortins ,  Londa Fiorella Overbeck ,  Taylor Lee Putnam ,  Limin Shen ,  Laerte Meneghette Zatta

IPC: G06Q10/00 ,  G06Q10/10 ,  G06K9/00

Abstract: This disclosure covers computer-implemented methods, non-transitory computer readable media, and systems that improve efficiency, accuracy, and flexibility in servicing provider vehicles associated with a transportation matching system. For example, the disclosed systems can match transportation provider vehicles to vehicle services at one or more multi-track vehicle service centers, guide provider vehicles through various tracks and services, and generate user interfaces for accurately and efficiently notifying provider devices and technician devices as vehicles progress through the multi-track vehicle service centers.