CREATING A DYNAMIC ACCOUNT STORING AGGREGATED SOCIAL DATA TO ASSIST CUSTOMER KNOWLEDGE
    1.
    发明申请
    CREATING A DYNAMIC ACCOUNT STORING AGGREGATED SOCIAL DATA TO ASSIST CUSTOMER KNOWLEDGE 审中-公开
    创建动态账户存储聚集社会数据来协助客户知识

    公开(公告)号:US20120166351A1

    公开(公告)日:2012-06-28

    申请号:US13409928

    申请日:2012-03-01

    IPC分类号: G06Q99/00

    CPC分类号: G06Q30/0251 G06Q50/01

    摘要: A method for assisting customer knowledge using social media data. Responses to text-based posts regarding compatibility of an updated product with respect to other products/components in a complex product environment are aggregated and used to create what is referred to herein as a “dynamic account.” The dynamic account contains information regarding the compatibility of an updated product from a particular vendor/company with other products from other vendors/companies, where these products are used in combination in a complex product environment. This knowledge base may be used by users of a social network system who are customers of these companies to keep them informed regarding compatibility issues when an update to a product occurs.

    摘要翻译: 使用社交媒体数据来协助客户知识的方法。 针对基于文本的帖子,关于更新的产品与复杂产品环境中的其他产品/组件的兼容性的反应将被聚合并用于创建此处称为“动态帐户”的内容。动态帐户包含有关兼容性的信息 来自特定供应商/公司的更新产品与其他供应商/公司的其他产品,这些产品在复杂的产品环境中结合使用。 这种知识库可以由社会网络系统的用户使用,作为这些公司的客户,当产品的更新发生时,可以了解兼容性问题。

    CREATING A DYNAMIC ACCOUNT STORING AGGREGATED SOCIAL DATA TO ASSIST CUSTOMER KNOWLEDGE
    2.
    发明申请
    CREATING A DYNAMIC ACCOUNT STORING AGGREGATED SOCIAL DATA TO ASSIST CUSTOMER KNOWLEDGE 审中-公开
    创建动态账户存储聚集社会数据来协助客户知识

    公开(公告)号:US20120158605A1

    公开(公告)日:2012-06-21

    申请号:US12968871

    申请日:2010-12-15

    IPC分类号: G06Q99/00

    CPC分类号: G06Q30/0251 G06Q50/01

    摘要: A method, system and computer program product for assisting customer knowledge using social media data. Responses to text-based posts regarding compatibility of an updated product with respect to other products/components in a complex product environment are aggregated and used to create what is referred to herein as a “dynamic account.” The dynamic account contains information regarding the compatibility of an updated product from a particular vendor/company with other products from other vendors/companies, where these products are used in combination in a complex product environment. This knowledge base may be used by users of a social network system who are customers of these companies to keep them informed regarding compatibility issues when an update to a product occurs.

    摘要翻译: 一种使用社交媒体数据来协助客户知识的方法,系统和计算机程序产品。 针对基于文本的帖子,关于更新的产品与复杂产品环境中的其他产品/组件的兼容性的反应将被聚合并用于创建此处称为“动态帐户”的内容。动态帐户包含有关兼容性的信息 来自特定供应商/公司的更新产品与其他供应商/公司的其他产品,这些产品在复杂的产品环境中结合使用。 这种知识库可以由社会网络系统的用户使用,作为这些公司的客户,当产品的更新发生时,可以了解兼容性问题。

    Sending related information to indirect email recipients
    3.
    发明授权
    Sending related information to indirect email recipients 失效
    向间接电子邮件收件人发送相关信息

    公开(公告)号:US08589493B2

    公开(公告)日:2013-11-19

    申请号:US11840457

    申请日:2007-08-17

    IPC分类号: G06F15/16

    CPC分类号: G06Q10/107

    摘要: Managing the sending of electronic mail (email) messages and responding to requests from indirect recipients for related information. An email message is originated with a first recipient and a recipient request prompt, which comprises a unique recipient request identifier (ID) linking it to the originator's email address. An empty recipient request list is generated, likewise linked to the recipient request ID. The message is then sent to a first recipient, who in turn forwards it to a second recipient. The recipient response prompt is displayed to the second recipient, who uses it to generate a recipient request for related information. The recipient request ID of the originated message and the second recipient's email address are appended to the recipient request, which is then sent to the message originator. The recipient request is received by the email system and parsed. The second recipient's email address is then appended to the recipient request list corresponding to the parsed recipient request ID. The originator is notified of the recipient request and responds accordingly.

    摘要翻译: 管理发送电子邮件(电子邮件)消息并响应间接收件人的相关信息请求。 电子邮件信息是由第一个收件人和一个收件人请求提示发起的,其中包括一个唯一的收件人请求标识符(ID),将其链接到发件人的电子邮件地址。 生成空的收件人请求列表,同样链接到收件人请求ID。 然后,该消息被发送到第一收件人,该第一收件人又将其转发给第二收件人。 收件人响应提示显示给第二个收件人,第二个收件人使用它来生成相关信息的收件人请求。 发起的消息和第二个收件人的电子邮件地址的接收者请求ID被附加到接收者请求,然后被发送到消息发起者。 收件人请求由电子邮件系统接收并解析。 然后将第二个收件人的电子邮件地址追加到与已解析的收件人请求ID相对应的收件人请求列表中。 通知发件人收件人请求,并作出相应的响应。

    Method of and System for Updating Mobile Telephone Contact List Entries
    4.
    发明申请
    Method of and System for Updating Mobile Telephone Contact List Entries 审中-公开
    移动电话联系人列表条目更新方法和系统

    公开(公告)号:US20090092233A1

    公开(公告)日:2009-04-09

    申请号:US11867287

    申请日:2007-10-04

    IPC分类号: H04M1/64

    CPC分类号: H04M1/274516 H04M1/72552

    摘要: A mobile telephone and a method of updating mobile telephone contact list entries automatically sends a new contact information notification text message to selected contact mobile phone numbers. The mobile telephone automatically updates an entry in its contact list in response to receiving a new contact information notification text message from another mobile telephone.

    摘要翻译: 移动电话和更新移动电话联系人列表条目的方法自动向所选择的联系人移动电话号码发送新的联系人信息通知文本消息。 响应于从另一移动电话接收到新的联系人信息通知文本消息,移动电话自动更新其联系人列表中的条目。

    Multidimensional web page ruler
    5.
    发明授权
    Multidimensional web page ruler 失效
    多维网页尺

    公开(公告)号:US08015485B2

    公开(公告)日:2011-09-06

    申请号:US11953987

    申请日:2007-12-11

    IPC分类号: G06F17/00

    CPC分类号: G06F3/0481 Y10S715/964

    摘要: A method, system and computer-usable medium are disclosed for managing the spatial coordinates and visual attributes of objects within a user interface (UI). A Web UI ruler is executed within a UI comprising a plurality of objects. A first object and second object are selected. The Web UI Ruler then collects the spatial coordinate and visual attribute values for the first and second object and their relationship values are determined. The spatial coordinate and visual attribute values for the first and second objects, along with their corresponding relationship values, are modified and the modifications are applied to the target objects. The values are then stored in the Web UI ruler. These values can then be subsequently applied to one or more target objects. Alternatively, the stored values are exported as a cascading style sheet (CSS) class, which can then likewise be subsequently applied to one or more target objects.

    摘要翻译: 公开了用于管理用户界面(UI)内的对象的空间坐标和视觉属性的方法,系统和计算机可用介质。 Web UI标尺在包括多个对象的UI中执行。 选择第一个对象和第二个对象。 Web UI标尺然后收集第一个和第二个对象的空间坐标和视觉属性值,并确定它们的关系值。 修改第一和第二个对象的空间坐标和视觉属性值及其对应关系值,并将修改应用于目标对象。 然后将值存储在Web UI标尺中。 然后可以将这些值随后应用于一个或多个目标对象。 或者,存储的值被导出为级联样式表(CSS)类,然后可以将其再次应用于一个或多个目标对象。

    Method to Send Related Information to Indirect Email Recipients
    6.
    发明申请
    Method to Send Related Information to Indirect Email Recipients 失效
    将相关信息发送给间接电子邮件接收者的方法

    公开(公告)号:US20090049139A1

    公开(公告)日:2009-02-19

    申请号:US11840457

    申请日:2007-08-17

    IPC分类号: G06F15/16

    CPC分类号: G06Q10/107

    摘要: A method, system, and computer-usable medium are disclosed for managing the sending of electronic mail (email) messages and responding to requests from indirect recipients for related information. An email message is originated with a first recipient and a recipient request prompt, which comprises a unique recipient request identifier (ID) linking it to the originator's email address. An empty recipient request list is generated, likewise linked to the recipient request ID. The message is then sent to a first recipient, who in turn forwards it to a second recipient. The recipient response prompt is displayed to the second recipient, who uses it to generate a recipient request for related information. The recipient request ID of the originated message and the second recipient's email address is appended to the recipient request, which is then sent to the message originator. The recipient request is received by the email system and parsed. The second recipient's email address is then appended to the recipient request list corresponding to the parsed recipient request ID. The originator is notified of the recipient request and responds accordingly.

    摘要翻译: 公开了一种方法,系统和计算机可用介质,用于管理电子邮件(电子邮件)消息的发送和响应来自间接接收者的相关信息的请求。 电子邮件信息是由第一个收件人和一个收件人请求提示发起的,其中包括一个唯一的收件人请求标识符(ID),将其链接到发件人的电子邮件地址。 生成空的收件人请求列表,同样链接到收件人请求ID。 然后,该消息被发送到第一收件人,该第一收件人又将其转发给第二收件人。 收件人响应提示将显示给第二个收件人,第二个收件人使用它来生成相关信息的收件人请求。 发起的消息的收件人请求ID和第二个收件人的电子邮件地址被附加到接收者请求,然后被发送到消息发起者。 收件人请求由电子邮件系统接收并解析。 然后将第二个收件人的电子邮件地址追加到与已解析的收件人请求ID相对应的收件人请求列表中。 通知发件人收件人请求,并作出相应的响应。

    Multidimensional Web Page Ruler
    7.
    发明申请
    Multidimensional Web Page Ruler 失效
    多维网页标尺

    公开(公告)号:US20090150793A1

    公开(公告)日:2009-06-11

    申请号:US11953987

    申请日:2007-12-11

    IPC分类号: G06F3/00 G06F3/048

    CPC分类号: G06F3/0481 Y10S715/964

    摘要: A method, system and computer-usable medium are disclosed for managing the spatial coordinates and visual attributes of objects within a user interface (UI). A Web UI ruler is executed within a UI comprising a plurality of objects. A first object and second object are selected. The Web UI Ruler then collects the spatial coordinate and visual attribute values for the first and second object and their relationship values are determined. The spatial coordinate and visual attribute values for the first and second objects, along with their corresponding relationship values, are modified and the modifications are applied to the target objects. The values are then stored in the Web UI ruler. These values can then be subsequently applied to one or more target objects. Alternatively, the stored values are exported as a cascading style sheet (CSS) class, which can then likewise be subsequently applied to one or more target objects.

    摘要翻译: 公开了用于管理用户界面(UI)内的对象的空间坐标和视觉属性的方法,系统和计算机可用介质。 Web UI标尺在包括多个对象的UI中执行。 选择第一个对象和第二个对象。 Web UI标尺然后收集第一个和第二个对象的空间坐标和视觉属性值,并确定它们的关系值。 修改第一和第二个对象的空间坐标和视觉属性值及其对应关系值,并将修改应用于目标对象。 然后将值存储在Web UI标尺中。 然后可以将这些值随后应用于一个或多个目标对象。 或者,存储的值被导出为级联样式表(CSS)类,然后可以将其再次应用于一个或多个目标对象。

    Merging A Codec With A Digital Media File and Playing A Digital Media File On A Playback Device
    8.
    发明申请
    Merging A Codec With A Digital Media File and Playing A Digital Media File On A Playback Device 审中-公开
    使用数字媒体文件合并编解码器并在播放设备上播放数字媒体文件

    公开(公告)号:US20080252490A1

    公开(公告)日:2008-10-16

    申请号:US11733461

    申请日:2007-04-10

    IPC分类号: H04L1/00 H03M1/22

    摘要: Merging a codec with a digital media file, including receiving, by a digital media provider from a playback device through a data communications network, a request for the digital media file, the digital media file comprising digital media content encoded by a codec, identifying, by the digital media provider, the codec by which the digital media content was encoded, inserting, by the digital media provider, the codec into the digital media file, distributing the digital media file with the inserted codec to the playback device through the data communications network. Playing a digital media file on a playback device, including receiving the digital media file in the playback device, extracting the codec from within the digital media file, installing, by the playback device, the codec for operation on the playback device, and decoding, by the playback device through the codec, the digital media content for playback on the playback device.

    摘要翻译: 将编解码器与数字媒体文件合并,包括由数字媒体提供商通过数据通信网络从播放设备接收对数字媒体文件的请求,数字媒体文件包括由编解码器编码的数字媒体内容, 由数字媒体提供商编码数字媒体内容被编码的编解码器,由数字媒体提供商将编解码器插入到数字媒体文件中,通过数据通信将插入的编解码器的数字媒体文件分配到播放装置 网络。 在播放装置上播放数字媒体文件,包括在播放装置中接收数字媒体文件,从数字媒体文件中提取编解码器,由播放装置安装用于在播放装置上操作的编解码器, 通过播放装置通过编解码器,用于在播放装置上播放的数字媒体内容。

    System and method of remote media cache optimization for use with multiple processing units
    10.
    发明申请
    System and method of remote media cache optimization for use with multiple processing units 审中-公开
    用于多个处理单元的远程媒体缓存优化的系统和方法

    公开(公告)号:US20060294313A1

    公开(公告)日:2006-12-28

    申请号:US11159687

    申请日:2005-06-23

    IPC分类号: G06F12/00

    摘要: A system and method of remote media cache optimization for use with multiple processing units. The present invention discloses a data processing system that includes multiple processing units, a storage device, and a storage device adapter for coupling the storage device to the multiple processing units. The data processing system also includes a cache coupled to the storage device. The cache includes a data partition for storing data retrieved from the storage device and multiple sense data partitions. Each of the multiple sense partitions correspond to a respective one of the multiple processing units. In response to the storage device receiving a first command from a first processing unit, the storage device issues a response to the command and the storage device adapter stores sense data corresponding to the first command in a first sense data partition.

    摘要翻译: 一种用于多个处理单元的远程媒体缓存优化的系统和方法。 本发明公开了一种数据处理系统,其包括多个处理单元,存储装置和用于将存储装置耦合到多个处理单元的存储装置适配器。 数据处理系统还包括耦合到存储设备的高速缓存。 高速缓存包括用于存储从存储装置检索的数据的数据分区和多个感测数据分区。 多个感测分区中的每一个对应于多个处理单元中的相应一个。 响应于存储设备从第一处理单元接收到第一命令,存储设备发出对该命令的响应,并且存储设备适配器将对应于第一命令的感测数据存储在第一感测数据分区中。