公开(公告)号：US20070038737A1

公开(公告)日：2007-02-15

申请号：US11184512

申请日：2005-07-19

申请人： Neal Keller ,  Juhnyoung Lee ,  Clifford Pickover ,  Robert Wisniewski

发明人： Neal Keller ,  Juhnyoung Lee ,  Clifford Pickover ,  Robert Wisniewski

IPC分类号： G06F15/173

CPC分类号： H04L67/025 ,  H04L67/12

摘要： A system, method and computer program product for monitoring availability of end user devices needed for performing tasks. The system comprises a first network including one or more devices associated with an end user, at least one device adapted for communicating with a service provider over a second network, the service provider providing network-based services in the system. The system includes a memory storage device for maintaining information of tasks associated with an end user, the information including recommended end-user devices adapted to perform the tasks, the information being accessible to at least one end-user device. At least one end-user device detects non-availability or performance deficiencies of any end-user device required in performing end-user tasks, and communicates with the service provider for invoking network-based services to facilitate correcting non-availability of any end-user device. Such a system, method and computer program product enables students to receive these reminders and alerts, to order the necessary upgrades from suppliers via web services, and to monitor delivery from a single user interface provided on one of their devices.

摘要翻译： 用于监视执行任务所需的最终用户设备可用性的系统，方法和计算机程序产品。 该系统包括包括与终端用户相关联的一个或多个设备的第一网络，适于通过第二网络与服务提供商通信的至少一个设备，所述服务提供商在系统中提供基于网络的服务。 该系统包括用于维护与最终用户相关联的任务的信息的存储器存储设备，该信息包括适于执行任务的推荐最终用户设备，该信息可由至少一个终端用户设备访问。 至少一个最终用户设备检测执行最终用户任务所需的任何最终用户设备的不可用性或性能缺陷，并且与服务提供商进行通信以调用基于网络的服务，以便于校正任何终端用户设备的不可用性。 用户设备。 这种系统，方法和计算机程序产品使学生能够收到这些提醒和警报，通过Web服务订购供应商进行必要的升级，并通过其设备上提供的单个用户界面来监控交付。

公开(公告)号：US20050221268A1

公开(公告)日：2005-10-06

申请号：US10818656

申请日：2004-04-06

申请人： Jarir Chaar ,  Vincent Cina ,  Dimitri Kanevsky ,  Neal Keller ,  Juhnyoung Lee ,  Clifford Pickover ,  Edith Stern ,  Alexander Zlatsin

发明人： Jarir Chaar ,  Vincent Cina ,  Dimitri Kanevsky ,  Neal Keller ,  Juhnyoung Lee ,  Clifford Pickover ,  Edith Stern ,  Alexander Zlatsin

IPC分类号： G09B3/00 ,  G09B7/02

CPC分类号： G09B7/02

摘要： An adaptive system enables providers to customize educational objects and support services to maximize user engagement. The system is a self-service system for education for providers that includes a learning environment with interfaces for stakeholders, metrics for measuring the level of user engagement, and a customizable service configured to maximize user engagement. The system may operate in many domains, such as higher education, retail, government, test preparation and certification services, negotiations, and others.

摘要翻译： 自适应系统使提供商能够定制教育对象和支持服务，以最大限度地提高用户参与度。 该系统是供应商教育的自助服务系统，其中包括一个学习环境，为利益相关方提供界面，衡量用户参与度的度量标准，以及配置为最大化用户参与度的可定制服务。 该系统可以在许多领域运行，如高等教育，零售，政府，测试准备和认证服务，谈判等。

公开(公告)号：US20060248150A1

公开(公告)日：2006-11-02

申请号：US11118552

申请日：2005-04-29

申请人： Jarir Chaar ,  Neal Keller ,  Clifford Pickover ,  Robert Wisniewski

发明人： Jarir Chaar ,  Neal Keller ,  Clifford Pickover ,  Robert Wisniewski

IPC分类号： G06F15/16

CPC分类号： G06Q10/107 ,  G06F3/0482 ,  H04L51/04

摘要： A method of managing instant messaging communication over a computer network is provided. One or more instant messaging session windows are organized in an instant messaging session manager. At least one distinguishing session characteristic is attributed to each of the one or more instant messaging session windows. The at least one distinguishing session characteristic is at least one of a sound clip associated with a user of the session, an instant messaging session window background associated with a user of the session, and a change in at least one of a color and an intensity of the instant messaging session window. The at least one distinguishing session characteristic increases a likelihood of identification of each of the one or more instant messaging session windows.

摘要翻译： 提供了一种通过计算机网络管理即时消息通信的方法。 一个或多个即时消息会话窗口被组织在即时消息会话管理器中。 至少一个区分会话特征归因于一个或多个即时消息会话窗口中的每一个。 所述至少一个区分会话特征是与会话的用户相关联的声音剪辑中的至少一个，与会话的用户相关联的即时消息会话窗口背景以及颜色和强度中的至少一个的变化 的即时通讯会话窗口。 该至少一个区分会话特性增加了识别一个或多个即时消息会话窗口中的每一个的可能性。

公开(公告)号：US07870252B2

公开(公告)日：2011-01-11

申请号：US12138513

申请日：2008-06-13

申请人： Neal Keller ,  Juhnyoung Lee ,  Clifford A. Pickover ,  Robert W. Wisniewski

发明人： Neal Keller ,  Juhnyoung Lee ,  Clifford A. Pickover ,  Robert W. Wisniewski

IPC分类号： G06F15/173 ,  G06F15/177 ,  G06F9/00

CPC分类号： H04L67/025 ,  H04L67/12

摘要： A system, method and computer program product for monitoring availability of end user devices needed for performing tasks. The system comprises a first network including one or more devices associated with an end user, at least one device adapted for communicating with a service provider over a second network, the service provider providing network-based services in the system. The system includes a memory storage device for maintaining information of tasks associated with an end user, the information including recommended end-user devices adapted to perform the tasks, the information being accessible to at least one end-user device. At least one end-user device detects non-availability or performance deficiencies of any end-user device required in performing end-user tasks, and communicates with the service provider for invoking network-based services to facilitate correcting non-availability of any end-user device. Such a system, method and computer program product enables students to receive these reminders and alerts, to order the necessary upgrades from suppliers via web services, and to monitor delivery from a single user interface provided on one of their devices.

摘要翻译： 用于监视执行任务所需的最终用户设备可用性的系统，方法和计算机程序产品。 该系统包括包括与终端用户相关联的一个或多个设备的第一网络，适于通过第二网络与服务提供商通信的至少一个设备，所述服务提供商在系统中提供基于网络的服务。 该系统包括用于维护与最终用户相关联的任务的信息的存储器存储设备，该信息包括适于执行任务的推荐最终用户设备，该信息可由至少一个终端用户设备访问。 至少一个最终用户设备检测执行最终用户任务所需的任何最终用户设备的不可用性或性能缺陷，并且与服务提供商进行通信以调用基于网络的服务，以便于校正任何终端用户设备的不可用性。 用户设备。 这种系统，方法和计算机程序产品使学生能够收到这些提醒和警报，通过Web服务订购供应商进行必要的升级，并通过其设备上提供的单个用户界面来监控交付。

公开(公告)号：US20080247321A1

公开(公告)日：2008-10-09

申请号：US12138513

申请日：2008-06-13

申请人： Neal Keller ,  Juhnyoung Lee ,  Clifford A. Pickover ,  Robert W. Wesniewski

发明人： Neal Keller ,  Juhnyoung Lee ,  Clifford A. Pickover ,  Robert W. Wesniewski

IPC分类号： G06F11/00

CPC分类号： H04L67/025 ,  H04L67/12

摘要： A system, method and computer program product for monitoring availability of end user devices needed for performing tasks. The system comprises a first network including one or more devices associated with an end user, at least one device adapted for communicating with a service provider over a second network, the service provider providing network-based services in the system. The system includes a memory storage device for maintaining information of tasks associated with an end user, the information including recommended end-user devices adapted to perform the tasks, the information being accessible to at least one end-user device. At least one end-user device detects non-availability or performance deficiencies of any end-user device required in performing end-user tasks, and communicates with the service provider for invoking network-based services to facilitate correcting non-availability of any end-user device. Such a system, method and computer program product enables students to receive these reminders and alerts, to order the necessary upgrades from suppliers via web services, and to monitor delivery from a single user interface provided on one of their devices.

摘要翻译： 用于监视执行任务所需的最终用户设备可用性的系统，方法和计算机程序产品。 该系统包括包括与终端用户相关联的一个或多个设备的第一网络，适于通过第二网络与服务提供商通信的至少一个设备，所述服务提供商在系统中提供基于网络的服务。 该系统包括用于维护与最终用户相关联的任务的信息的存储器存储设备，该信息包括适于执行任务的推荐最终用户设备，该信息可由至少一个终端用户设备访问。 至少一个最终用户设备检测执行最终用户任务所需的任何最终用户设备的不可用性或性能缺陷，并且与服务提供商进行通信以调用基于网络的服务，以便于校正任何终端用户设备的不可用性。 用户设备。 这种系统，方法和计算机程序产品使学生能够收到这些提醒和警报，通过Web服务订购供应商进行必要的升级，并通过其设备上提供的单个用户界面来监控交付。

公开(公告)号：US20060085750A1

公开(公告)日：2006-04-20

申请号：US10967950

申请日：2004-10-19

申请人： Robert Easton, ,  Neal Keller ,  Juhnyoung Lee ,  Lisa Ungar

发明人： Robert Easton, ,  Neal Keller ,  Juhnyoung Lee ,  Lisa Ungar

IPC分类号： G06F17/00

CPC分类号： H04L67/02 ,  G06F9/453

摘要： A system, method and computer program product that combines techniques in the fields of search, data mining, collaborative filtering, user ratings and referral mappings into a system for intelligent web-based help for task or transaction oriented web based systems. The system makes use of a service oriented architecture based on metadata and web services to locate, categorize and provide relevant context sensitive help, including found help not available when the web based system or application was first developed. As part of the inventive system, there is additionally provided a system for providing an integrated information taxonomy which combines automatically, semi-automatically, and manually generated taxonomies and applies them to help systems. This aspect of the invention is applicable to the fields of online self-help systems for web sites and software applications as well as to customer, supplier and employee help desks.

公开(公告)号：US20060248092A1

公开(公告)日：2006-11-02

申请号：US11118137

申请日：2005-04-29

申请人： Neal Keller ,  Kristoffer Rose ,  Michael Sava ,  Murali Vridhachalam

发明人： Neal Keller ,  Kristoffer Rose ,  Michael Sava ,  Murali Vridhachalam

IPC分类号： G06F7/00

CPC分类号： G06F16/80

摘要： A computer-implemented technique that allows a per element mixture of “concrete” XML elements and “virtual” XML elements that are generated dynamically from external data sources. The technique extends the XML Schema language with declarations of how additional substructure is injected into existing instances. The instances created according to an XML schema with such extra declarations—called pseudo-elements and pseudo-attributes—thus mix original XML structure with the injected structure, but without creating a complete XML instance. The consumer of the structure cannot distinguish between the original and injected parts except by reading the XML Schema containing the declarations.

摘要翻译： 一种计算机实现的技术，允许从外部数据源动态生成“具体”XML元素和“虚拟”XML元素的每个元素混合。 该技术扩展了XML模式语言，并声明了如何将额外的子结构注入到现有实例中。 根据具有这种额外声明（称为伪元素和伪属性）的XML模式创建的实例，从而将原始XML结构与注入的结构混合，但不创建完整的XML实例。 结构的消费者不能区分原始和注入的部分，除非阅读包含声明的XML模式。