公开(公告)号：US20050268172A1

公开(公告)日：2005-12-01

申请号：US11100078

申请日：2005-04-05

申请人： Nozomi Uchinomiya ,  Katsumi Kawai ,  Yoshinobu Uchida ,  Ryota Mibe ,  Chiaki Hirai ,  Keiji Minamitanti ,  Takahiro Inada ,  Jun Shijo ,  Takafumi Kawasaki ,  Kaori Kashimura ,  Yuuki Hara

发明人： Nozomi Uchinomiya ,  Katsumi Kawai ,  Yoshinobu Uchida ,  Ryota Mibe ,  Chiaki Hirai ,  Keiji Minamitanti ,  Takahiro Inada ,  Jun Shijo ,  Takafumi Kawasaki ,  Kaori Kashimura ,  Yuuki Hara

IPC分类号： G06Q10/00 ,  G06F11/00 ,  G06Q50/00 ,  G06Q50/10

CPC分类号： G06F11/3476 ,  G06F11/3438 ,  G06F11/3495 ,  G06F2201/86 ,  G06F2201/875

摘要： In the present invention, a first information processing apparatus displays a window for the content on a display device depending on operations to an input device; the first information processing apparatus obtains feedback operation logs including assessment information for the window and date-time information when the assessment information has been input; the first information processing apparatus obtains operation logs including operation information to the input device and date-time information when the operation has been input; the first information processing apparatus obtains communication logs including date-time information when the window has been displayed and information for identifying the window; the first information processing apparatus sends to a second information processing apparatus the feedback operation logs, the operation logs and the communication logs; the second information processing apparatus receives from the first information processing apparatus the feedback operation logs, the operation logs and the communication logs; the second information processing apparatus correlates information included in at least two of the feedback operation logs, the operation logs and the communication logs in chronological order based on the date-time information included in each log; and usability assessment information is thus generated for the content.

摘要翻译： 在本发明中，第一信息处理设备根据对输入设备的操作，在显示设备上显示内容的窗口; 当输入评估信息时，第一信息处理设备获得包括窗口评估信息和日期时间信息的反馈操作日志; 第一信息处理装置在输入操作时获得包括操作信息的操作日志和输入装置的日期时间信息; 第一信息处理设备获得包括窗口已经被显示的日期时间信息和用于识别窗口的信息的通信日志; 第一信息处理装置向第二信息处理装置发送反馈操作日志，操作日志和通信日志; 第二信息处理装置从第一信息处理装置接收反馈操作日志，操作日志和通信日志; 第二信息处理设备基于每个日志中包括的日期时间信息，按照时间顺序将包括在至少两个反馈操作日志，操作日志和通信日志中的信息相关联; 从而为内容生成可用性评估信息。

公开(公告)号：US20060236241A1

公开(公告)日：2006-10-19

申请号：US10545323

申请日：2004-02-06

申请人： Etsuko Harada ,  Takafumi Kawasaki ,  Hitoshi Yamadera ,  Yuuki Hara ,  Ryota Mibe ,  Nozomi Uchinomiya ,  Yoshinobu Uchida ,  Yasuhito Yamaoka ,  Keiji Minamitani ,  Katsumi Kawai ,  Jun Shino ,  Takahiro Inada ,  Chiaki Hirai ,  Kaori Kashimura

发明人： Etsuko Harada ,  Takafumi Kawasaki ,  Hitoshi Yamadera ,  Yuuki Hara ,  Ryota Mibe ,  Nozomi Uchinomiya ,  Yoshinobu Uchida ,  Yasuhito Yamaoka ,  Keiji Minamitani ,  Katsumi Kawai ,  Jun Shino ,  Takahiro Inada ,  Chiaki Hirai ,  Kaori Kashimura

IPC分类号： G06F3/00

CPC分类号： G06Q10/10

摘要： The objective of this application is to make it possible to timely acquire the user's evaluation about evaluation-targeted content. A survey window is provided to include a title region, an operation region and a content region. The content region indicates the evaluation-targeted content that the evaluator evaluates. The operation region indicates photographs of agent's faces as help buttons, and feeling input buttons that the evaluator selectively operates according to the emotion experienced when estimating the evaluation-targeted content. The evaluator selectively operates the feeling input buttons when the evaluator experiences an emotion while browsing the evaluation-targeted content to estimate. Thus, the evaluation about the evaluation-targeted content can be more accurately obtained.

摘要翻译： 该应用的目的是使得有可能及时获取用户对评估目标内容的评估。 提供调查窗口以包括标题区域，操作区域和内容区域。 内容区域表示评估者评估的评估目标内容。 操作区域表示代理人脸部的照片作为帮助按钮，感觉评估者根据估计评估目标内容时所经历的情绪选择性地操作的感觉输入按钮。 当评估者在浏览评价目标内容以进行估计时感受到情绪时，评价者选择性地操作感觉输入按钮。 因此，可以更准确地获得关于评价目标内容的评估。

公开(公告)号：US20070162297A1

公开(公告)日：2007-07-12

申请号：US11540077

申请日：2006-09-28

申请人： Haruko Yakabe ,  Kojin Yano ,  Nozomi Uchinomiya

发明人： Haruko Yakabe ,  Kojin Yano ,  Nozomi Uchinomiya

IPC分类号： G06Q99/00

CPC分类号： G06Q30/02

摘要： An information processing apparatus capable of outputting a case example(s) satisfying the needs of customers without inputting keywords is disclosed. The apparatus includes an output device, an action needs storage unit for storing needs information indicating the customer needs in correspondence to action information indicating action contents of the customers at a service providing location, a database for storage of the needs information and case example information representing case examples in past for the needs in a correspondence manner, a needs acquisition unit for receiving the action information and for reading from the action needs storage unit the needs information corresponding to the received action information, a case example acquisitor for reading from the database the case example information corresponding to the needs information thus read, and a case example output unit for outputting to the output device the readout case example information in a list format.

摘要翻译： 公开了一种信息处理设备，能够在不输入关键字的情况下输出满足客户需要的案例。 该装置包括：输出装置，动作需要存储单元，用于根据指示在服务提供位置处的客户的动作内容的动作信息来存储指示客户需要的需求信息;存储需求信息的数据库和表示 用于以通信方式的需要的案例示例，用于接收动作信息并从动作读取的需求获取单元需要存储单元与所接收到的动作信息相对应的需求信息，用于从数据库读取的案例示例获取器 对应于这样读取的需求信息的案例信息，以及案例示例输出单元，用于向列表格式输出读出的案例信息。