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公开(公告)号：US08898230B2
公开(公告)日：2014-11-25
申请号：US11616553
申请日：2006-12-27
CPC分类号： H04L12/5815 , H04L51/04 , H04L51/043 , H04L51/14
摘要： Embodiments of the present invention address deficiencies of the art in respect to instant messaging and provide a novel and non-obvious method, system and computer program product for probabilistic prediction of availability in an instant messaging system. In one embodiment of the invention, a probabilistic prediction method for instant messaging can be provided. The method can include collecting statistics for when different collaborators in an instant messaging system become available and unavailable. Thereafter, a particular one of the different collaborators can be selected and a probabilistic likelihood can be computed that the particular one of the collaborators will become available by a specified time. Finally, the computed probabilistic likelihood can be rendered in association with the particular one of the different collaborators.
摘要翻译： 本发明的实施例解决了现有技术在即时消息传递方面的缺陷，并且提供了一种用于概率地预测即时消息系统中的可用性的新颖且非显而易见的方法，系统和计算机程序产品。 在本发明的一个实施例中，可以提供用于即时消息的概率预测方法。 该方法可以包括在即时消息系统中的不同协作者变得可用并且不可用的情况下收集统计信息。 此后，可以选择不同协作者中的特定的一个，并且可以计算出特定的协作者将在指定时间内可用的概率似然。 最后，计算的概率似然性可以与不同协作者中的特定的一个相关联地呈现。
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公开(公告)号：US20080162632A1
公开(公告)日：2008-07-03
申请号：US11616553
申请日：2006-12-27
IPC分类号： G06F15/16
CPC分类号： H04L12/5815 , H04L51/04 , H04L51/043 , H04L51/14
摘要： Embodiments of the present invention address deficiencies of the art in respect to instant messaging and provide a novel and non-obvious method, system and computer program product for probabilistic prediction of availability in an instant messaging system. In one embodiment of the invention, a probabilistic prediction method for instant messaging can be provided. The method can include collecting statistics for when different collaborators in an instant messaging system become available and unavailable. Thereafter, a particular one of the different collaborators can be selected and a probabilistic likelihood can be computed that the particular one of the collaborators will become available by a specified time. Finally, the computed probabilistic likelihood can be rendered in association with the particular one of the different collaborators.
摘要翻译： 本发明的实施例解决了现有技术在即时消息传递方面的缺陷，并且提供了一种用于概率地预测即时消息系统中的可用性的新颖且非显而易见的方法，系统和计算机程序产品。 在本发明的一个实施例中，可以提供用于即时消息的概率预测方法。 该方法可以包括在即时消息系统中的不同协作者变得可用并且不可用的情况下收集统计信息。 此后，可以选择不同协作者中的特定的一个，并且可以计算出特定的协作者将在指定时间内可用的概率似然。 最后，计算的概率似然性可以与不同协作者中的特定的一个相关联地呈现。
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公开(公告)号：US20070271345A1
公开(公告)日：2007-11-22
申请号：US11555380
申请日：2006-11-01
IPC分类号： G06F15/16
CPC分类号： G06Q10/107
摘要： A method and system are provided for providing email continuity by automatically following up an email message to which a reply has not been received. A method in accordance with an embodiment of the invention includes: defining a workflow as a plurality of actions to be taken in a predetermined order, wherein the actions are configured to generate a response to an email message; indicating that a workflow is to be applied in relation to an email message to a recipient; and monitoring email activity to identify a reply from the recipient to the email message and, in the absence of a reply, automatically applying the workflow.
摘要翻译： 提供了一种方法和系统，用于通过自动跟踪未收到回复的电子邮件消息来提供邮件连续性。 根据本发明的实施例的方法包括：将工作流定义为要以预定顺序采取的多个动作，其中所述动作被配置为生成对电子邮件消息的响应; 指示将工作流与电子邮件相关联地应用于接收者; 以及监视电子邮件活动以识别从收件人到电子邮件消息的答复，并且在没有答复的情况下自动应用该工作流程。
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4.发明授权System and method to prioritize chat alerts based on an organizational hierarchical chain 失效基于组织层次链的优先级聊天警报的系统和方法公开(公告)号：US08655958B2
公开(公告)日：2014-02-18
申请号：US11832429
申请日：2007-08-01
申请人： Sean Callanan , Al Chakra , Sonya Purcell , Hugh Smyth
发明人： Sean Callanan , Al Chakra , Sonya Purcell , Hugh Smyth
IPC分类号： G06F15/16
CPC分类号： G06Q10/107
摘要： In a chat alert method and system, a chat user creates alert profiles that include the requestor's level in an organizational hierarchy as a parameter and the alert type for the level. When a chat client receives a chat request from a requester for a receiver, the chat client determines if there is a chat alert profile that matches the requestor's level. If so, then an alert is issued to the receiver according to the matching chat alert profile. Optionally, the chat alert profile sets an alternate alert system, where if the receiver does not respond to the request within a specified time, an alert is sent using the alternate alert system. Chat requests from requesters higher up in the reporting chain can be highlighted for the receiver. The receiver can then prioritize the chat requests that he/she receives and respond to them in a timely fashion.
摘要翻译： 在聊天警报方法和系统中，聊天用户创建警报配置文件，其中包括作为参数的组织层次结构中的请求者级别，以及级别的警报类型。 当聊天客户端从接收者的请求者接收到聊天请求时，聊天客户端确定是否存在与请求者的级别匹配的聊天警报简档。 如果是这样，则根据匹配的聊天警报简档向接收者发出警报。 可选地，聊天警报简档设置备用警报系统，其中如果接收器在指定时间内没有响应该请求，则使用备用警报系统发送警报。 报告链中更高层的请求者的聊天请求可以为接收者加亮。 然后，接收者可以优先处理他/她接收到的聊天请求并及时响应它们。
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公开(公告)号：US08370189B2
公开(公告)日：2013-02-05
申请号：US13416623
申请日：2012-03-09
IPC分类号： G06Q10/00
CPC分类号： G06Q10/109 , G06Q10/06 , G06Q10/06311 , G06Q10/1095
摘要： A method and computer program product for receiving an indication of a meeting being scheduled between a plurality of attendees. At least one of the attendees is designated a moderator of the meeting. The actions of the designated moderator are monitored to determine if the designated moderator is capable of performing one or more moderator responsibilities associated with being the designated moderator. If it is determined that the designated moderator is incapable of performing the one or more moderator responsibilities, an alternate moderator chosen from the plurality of attendees is designated.
摘要翻译： 一种方法和计算机程序产品，用于接收在多个参加者之间安排的会议的指示。 至少有一名与会者被指定为会议的主持人。 监控指定主持人的行为，以确定指定的主持人是否能够执行与作为指定主持人相关联的一个或多个主持人责任。 如果确定指定主持人不能执行一个或多个主持人职责，则指定从多个与会者中选择的候补主持人。
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公开(公告)号：US07865458B2
公开(公告)日：2011-01-04
申请号：US11832100
申请日：2007-08-01
申请人： Sean Callanan , Al Chakra , Sonya Purcell , Hugh Smyth
发明人： Sean Callanan , Al Chakra , Sonya Purcell , Hugh Smyth
IPC分类号： G06F19/00
CPC分类号： G06Q10/107
摘要： A method and system for enforcing rule selection on user email inboxes include an inbox monitor and administrative rules at an email server. The inbox monitor includes a first agent for identifying inactive user inboxes from email messages stored at the email database, and a second agent for identifying, from the inactive user inboxes identified by the first agent, user inboxes without appropriate user rules activated. For each user inbox identified by the second agent, administrative rules are applied to the user inbox if the user inbox has been inactive for at least a predetermined period of time. If the user inbox has not been inactive for at least the predetermined period of time, a notification message is sent to a user associated with the user inbox. The notification message informs the user that administrative rules will be applied to the user inbox if appropriate user rules are not activated.
摘要翻译： 在用户电子邮件收件箱中执行规则选择的方法和系统包括邮箱服务器中的收件箱监视器和管理规则。 收件箱监视器包括用于从存储在电子邮件数据库中的电子邮件标识非活动用户收件箱的第一代理，以及用于从未激活的适当用户规则的第一代理标识的非活动用户收件箱中识别用户收件箱的第二代理。 对于由第二代理识别的每个用户收件箱，如果用户收件箱已经处于非活动状态至少预定的一段时间，则管理规则被应用于用户收件箱。 如果用户收件箱至少在预定的时间段内尚未被停用，则向与用户收件箱相关联的用户发送通知消息。 如果没有激活适当的用户规则，通知消息通知用户管理规则将被应用于用户收件箱。
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7.发明授权公开(公告)号：US07774416B2
公开(公告)日：2010-08-10
申请号：US11828889
申请日：2007-07-26
申请人： Sean Callanan , Al Chakra , Sonya Purcell , Hugh P. Smyth
发明人： Sean Callanan , Al Chakra , Sonya Purcell , Hugh P. Smyth
IPC分类号： G06F15/16
CPC分类号： G06Q10/107
摘要： A method, system and computer-readable medium for enhanced instant messaging in a data processing system are disclosed. The instant messaging application detects a number of instant messaging sessions of a first messaging participant with a number of other messaging participants and detects a hierarchy class of each of the other messaging participants. The application calculates an average response time for each of hierarchy classes. The application determines whether the average response time for each hierarchy class exceeds a predefined threshold. If the average response time does not exceed the threshold the application displays an indication of the average response time for the hierarchy class to each of the other messaging participants of the hierarchy class. If the average response time does exceed the threshold, the application displays an indication to each of the other messaging participants of the hierarchy class that the first messaging participant is unable to respond.
摘要翻译： 公开了一种用于在数据处理系统中增强即时消息传递的方法，系统和计算机可读介质。 即时消息应用程序检测具有多个其他消息传递参与者的第一消息接发对象的多个即时消息会话，并且检测每个其他消息传递参与者的层级类。 应用程序计算每个层次类的平均响应时间。 应用程序确定每个层次类的平均响应时间是否超过预定义的阈值。 如果平均响应时间不超过阈值，则应用程序将层次类的平均响应时间的指示显示给层级类的每个其他消息传递参与者。 如果平均响应时间超过阈值，则应用程序向第一消息传递参与者不能响应的层次结构类的每个其他消息传递参与者显示指示。
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公开(公告)号：US20090094083A1
公开(公告)日：2009-04-09
申请号：US11866477
申请日：2007-10-03
IPC分类号： G06Q10/00
CPC分类号： G06Q10/109 , G06Q10/06 , G06Q10/06311 , G06Q10/1095
摘要： A method and computer program product for receiving an indication of a meeting being scheduled between a plurality of attendees. At least one of the attendees is designated a moderator of the meeting. The actions of the designated moderator are monitored to determine if the designated moderator is capable of performing one or more moderator responsibilities associated with being the designated moderator. If it is determined that the designated moderator is incapable of performing the one or more moderator responsibilities, an alternate moderator chosen from the plurality of attendees is designated.
摘要翻译： 一种方法和计算机程序产品，用于接收在多个参加者之间安排的会议的指示。 至少有一名与会者被指定为会议的主持人。 监控指定主持人的行为，以确定指定的主持人是否能够执行与作为指定主持人相关联的一个或多个主持人责任。 如果确定指定主持人不能执行一个或多个主持人职责，则指定从多个与会者中选择的候补主持人。
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9.发明申请公开(公告)号：US20090030992A1
公开(公告)日：2009-01-29
申请号：US11828889
申请日：2007-07-26
申请人： Sean Callanan , Al Chakra , Sonya Purcell , Hugh P. Smyth
发明人： Sean Callanan , Al Chakra , Sonya Purcell , Hugh P. Smyth
IPC分类号： G06F15/16
CPC分类号： G06Q10/107
摘要： A method, system and computer-readable medium for enhanced instant messaging in a data processing system are disclosed. The instant messaging application detects a number of instant messaging sessions of a first messaging participant with a number of other messaging participants and detects a hierarchy class of each of the other messaging participants. The application calculates an average response time for each of hierarchy classes. The application determines whether the average response time for each hierarchy class exceeds a predefined threshold. If the average response time does not exceed the threshold the application displays an indication of the average response time for the hierarchy class to each of the other messaging participants of the hierarchy class. If the average response time does exceed the threshold, the application displays an indication to each of the other messaging participants of the hierarchy class that the first messaging participant is unable to respond.
摘要翻译： 公开了一种用于在数据处理系统中增强即时消息传递的方法，系统和计算机可读介质。 即时消息应用程序检测具有多个其他消息传递参与者的第一消息接发对象的多个即时消息会话，并且检测每个其他消息传递参与者的层级类。 应用程序计算每个层次类的平均响应时间。 应用程序确定每个层次类的平均响应时间是否超过预定义的阈值。 如果平均响应时间不超过阈值，则应用程序将层次类的平均响应时间的指示显示给层级类的每个其他消息传递参与者。 如果平均响应时间超过阈值，则应用程序向第一消息传递参与者不能响应的层次结构类的每个其他消息传递参与者显示指示。
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公开(公告)号：US08160912B2
公开(公告)日：2012-04-17
申请号：US11866477
申请日：2007-10-03
IPC分类号： G06Q10/00
CPC分类号： G06Q10/109 , G06Q10/06 , G06Q10/06311 , G06Q10/1095
摘要： A method and computer program product for receiving an indication of a meeting being scheduled between a plurality of attendees. At least one of the attendees is designated a moderator of the meeting. The actions of the designated moderator are monitored to determine if the designated moderator is capable of performing one or more moderator responsibilities associated with being the designated moderator. If it is determined that the designated moderator is incapable of performing the one or more moderator responsibilities, an alternate moderator chosen from the plurality of attendees is designated.
摘要翻译： 一种方法和计算机程序产品，用于接收在多个参加者之间安排的会议的指示。 至少有一名与会者被指定为会议的主持人。 监控指定主持人的行为，以确定指定的主持人是否能够执行与作为指定主持人相关联的一个或多个主持人责任。 如果确定指定主持人不能执行一个或多个主持人职责，则指定从多个与会者中选择的候补主持人。
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