User Interface for Processing Requests for Approval
    1.
    发明申请
    User Interface for Processing Requests for Approval 审中-公开
    用于处理批准请求的用户界面

    公开(公告)号:US20140172436A1

    公开(公告)日:2014-06-19

    申请号:US12715917

    申请日:2010-03-02

    IPC分类号: G06Q10/10

    CPC分类号: G06Q10/10

    摘要: A facility for presenting approval requests is described. The facility simultaneously displays information describing both a first approval request and a second approval request, where the first approval request is generated using a first application program, and the second approval request is generated using a second application program that is distinct from the first application program.

    摘要翻译: 描述了提出批准请求的设施。 该设施同时显示描述第一批准请求和第二批准请求的信息,其中使用第一应用程序生成第一批准请求,并且使用与第一应用程序不同的第二应用程序来生成第二批准请求 。

    User interface for processing requests for approval
    2.
    发明授权
    User interface for processing requests for approval 有权
    用于处理请求批准的用户界面

    公开(公告)号:US07672853B2

    公开(公告)日:2010-03-02

    申请号:US10112415

    申请日:2002-03-29

    IPC分类号: G06Q10/00

    CPC分类号: G06Q10/10

    摘要: A facility for presenting approval requests is described. The facility simultaneously displays information describing both a first approval request and a second approval request, where the first approval request is generated using a first application program, and the second approval request is generated using a second application program that is distinct from the first application program.

    摘要翻译: 描述了提出批准请求的设施。 该设施同时显示描述第一批准请求和第二批准请求的信息,其中使用第一应用程序生成第一批准请求,并且使用与第一应用程序不同的第二应用程序来生成第二批准请求 。

    Screening electronic service requests
    4.
    发明授权
    Screening electronic service requests 有权
    筛选电子服务请求

    公开(公告)号:US08321232B2

    公开(公告)日:2012-11-27

    申请号:US12434951

    申请日:2009-05-04

    IPC分类号: G06Q10/00 H04M3/42

    摘要: A facility for screening service requests for requesting assistance is described. The facility receives from a user a service request that requests assistance with solving a problem associated with a system accessible to the user and includes information related to the system. The facility searches a collection of system status information for at least one entry that corresponds with the received information related to the system. Where a corresponding entry is found, the facility provides to the user an indication of the correspondence and an opportunity to cancel the service request.

    摘要翻译: 描述了用于筛选请求帮助的服务请求的设施。 该设施从用户接收请求协助以解决与用户可访问的系统相关联的问题的服务请求,并且包括与系统相关的信息。 该设施搜索与系统相关的所接收的信息相对应的至少一个条目的系统状态信息的集合。 在找到相应条目的情况下,该设施向用户提供对应的指示和取消服务请求的机会。

    Managing future career paths
    5.
    发明授权
    Managing future career paths 有权
    管理未来的职业发展路径

    公开(公告)号:US08046307B2

    公开(公告)日:2011-10-25

    申请号:US10109972

    申请日:2002-03-29

    IPC分类号: G06Q10/00

    摘要: A method, system, and computer-readable medium for using competency-related information for individuals to provide a variety of benefits is described. In some situations, competency-related information is used to assist members of an organization in managing future career paths within the organization. An organization member can specify a starting position type and a target future position type, and one or more possible career paths leading from the starting position type to the target future position type (possibly through one or more intermediate position types) are identified. Competency gaps for the member relative to the position types along the career path can be identified, and actions to reduce those competency gaps can be identified for possible inclusion in a future action plan for the member.

    摘要翻译: 描述了一种用于使个人能力相关信息提供各种益处的方法,系统和计算机可读介质。 在某些情况下,与能力相关的信息用于帮助组织的成员管理组织内未来的职业发展路径。 组织成员可以指定起始位置类型和目标未来位置类型,并且识别从起始位置类型到目标未来位置类型(可能通过一个或多个中间位置类型)引导的一个或多个可能的职业路径。 可以确定成员相对于职业道路上的职位类型的能力差距,并且可以确定减少能力差距的行动,以便可能纳入成员未来的行动计划。

    Managing future career paths
    6.
    发明申请
    Managing future career paths 有权
    管理未来的职业发展路径

    公开(公告)号:US20070203710A1

    公开(公告)日:2007-08-30

    申请号:US10109972

    申请日:2002-03-29

    IPC分类号: G06Q10/00 G06Q30/00

    摘要: A method, system, and computer-readable medium for using competency-related information for individuals to provide a variety of benefits is described. In some situations, competency-related information is used to assist members of an organization in managing future career paths within the organization. An organization member can specify a starting position type and a target future position type, and one or more possible career paths leading from the starting position type to the target future position type (possibly through one or more intermediate position types) are identified. Competency gaps for the member relative to the position types along the career path can be identified, and actions to reduce those competency gaps can be identified for possible inclusion in a future action plan for the member.

    摘要翻译: 描述了一种用于使个人能力相关信息提供各种益处的方法,系统和计算机可读介质。 在某些情况下,与能力相关的信息用于帮助组织的成员管理组织内未来的职业发展路径。 组织成员可以指定起始位置类型和目标未来位置类型,并且识别从起始位置类型到目标未来位置类型(可能通过一个或多个中间位置类型)引导的一个或多个可能的职业路径。 可以确定成员相对于职业道路上的职位类型的能力差距,并且可以确定减少能力差距的行动,以便可能纳入成员未来的行动计划。

    SCREENING ELECTRONIC SERVICE REQUESTS
    7.
    发明申请
    SCREENING ELECTRONIC SERVICE REQUESTS 有权
    筛选电子服务要求

    公开(公告)号:US20090276283A1

    公开(公告)日:2009-11-05

    申请号:US12434951

    申请日:2009-05-04

    IPC分类号: G06Q10/00 G06Q50/00

    摘要: A facility for screening service requests for requesting assistance is described. The facility receives from a user a service request that requests assistance with solving a problem associated with a system accessible to the user and includes information related to the system. The facility searches a collection of system status information for at least one entry that corresponds with the received information related to the system. Where a corresponding entry is found, the facility provides to the user an indication of the correspondence and an opportunity to cancel the service request.

    摘要翻译: 描述了用于筛选请求帮助的服务请求的设施。 该设施从用户接收请求协助以解决与用户可访问的系统相关联的问题的服务请求,并且包括与系统相关的信息。 该设施搜索与系统相关的所接收的信息相对应的至少一个条目的系统状态信息的集合。 在找到相应条目的情况下,该设施向用户提供对应的指示和取消服务请求的机会。

    Using skill level history information
    8.
    发明申请

    公开(公告)号:US20070218434A1

    公开(公告)日:2007-09-20

    申请号:US10112420

    申请日:2002-03-29

    IPC分类号: G09B19/00

    CPC分类号: G09B7/00 G06Q10/06

    摘要: A method, system, and computer-readable medium for using competency-related information for individuals to provide a variety of benefits is described. In some situations, a history of changes that occur in individuals' competencies is tracked, such as new competencies that are attained by the individuals and/or changes in skill levels for existing competencies. A variety of additional information related to such competency changes may also be determined and tracked, such as times at which the changes occurred and/or a basis for each of the competency changes. The competency change history information can then be used to more accurately identify individuals of interest and/or to compare such individuals.

    Managing competencies of groups
    9.
    发明申请
    Managing competencies of groups 审中-公开
    管理团队的能力

    公开(公告)号:US20070208572A1

    公开(公告)日:2007-09-06

    申请号:US10109858

    申请日:2002-03-29

    IPC分类号: G06Q10/00

    摘要: A method, system, and computer-readable medium for using competency-related information for individuals to provide a variety of benefits is described. In some situations, competencies associated with individuals are used to assist in managing competencies associated with groups of individuals. A user can specify aggregate target competencies for a group of multiple people, such as a group of employees in an organization, and can view information about resulting competency gaps for the group based on current competencies of the group. Group competency gaps can be reduced in various ways, such as by identifying particular group members that are responsible for reducing or eliminating at least portions of the competency gaps and/or by searching for new potential group members whose current or planned competencies would similarly reduce or eliminate such competency gaps.

    摘要翻译: 描述了一种用于使个人能力相关信息提供各种益处的方法,系统和计算机可读介质。 在某些情况下,与个人相关的能力用于协助管理与个人群体相关的能力。 用户可以为一组多个人(例如组织中的一组员工)指定聚合目标能力,并且可以根据组的当前能力查看有关该组的结果能力差距的信息。 组合能力差距可以以各种方式减少,例如通过确定负责减少或消除能力差距的至少一部分的特定小组成员和/或通过搜索其当前或计划中的能力将相似地减少的新的潜在小组成员,或 消除这种能力差距。

    Screening electronic service requests
    10.
    发明授权
    Screening electronic service requests 有权
    筛选电子服务请求

    公开(公告)号:US07529680B2

    公开(公告)日:2009-05-05

    申请号:US10112467

    申请日:2002-03-29

    IPC分类号: G06F99/00 H04M3/42

    摘要: A facility for screening service requests for requesting assistance is described. The facility receives from a user a service request that requests assistance with solving a problem associated with a system accessible to the user and includes information related to the system. The facility searches a collection of system status information for at least one entry that corresponds with the received information related to the system. Where a corresponding entry is found, the facility provides to the user an indication of the correspondence and an opportunity to cancel the service request.

    摘要翻译: 描述了用于筛选请求帮助的服务请求的设施。 该设施从用户接收请求协助以解决与用户可访问的系统相关联的问题的服务请求,并且包括与系统相关的信息。 该设施搜索与系统相关的所接收的信息相对应的至少一个条目的系统状态信息的集合。 在找到相应条目的情况下,该设施向用户提供对应的指示和取消服务请求的机会。