DATA DRIVEN REMOTE SUPPORT
    1.
    发明公开

    公开(公告)号:US20240054456A1

    公开(公告)日:2024-02-15

    申请号:US18496379

    申请日:2023-10-27

    CPC classification number: G06Q10/20 G06Q10/06316 G06Q10/087

    Abstract: A non-transitory computer-readable medium includes computer-executable instructions that, when executed, cause one or more processors of a first electronic device to perform operations including sending a request for asset data associated with an asset and receiving a set of telemetry data, a set of operational data, a set of inventory data, and a set of customer data associated with the asset. In the embodiment, the method includes selecting an asset model from a set of asset models associated with the asset based on the set of telemetry data, the set of operational data, the set of inventory data, and the set of customer data, wherein each asset model of the set of asset models corresponds to a particular task performed by the asset and generating a mapping hierarchy based on the selected asset model, wherein the mapping hierarchy includes a representation of a plant layout associated with the asset.

    DATA DRIVEN REMOTE SUPPORT
    7.
    发明申请

    公开(公告)号:US20220101269A1

    公开(公告)日:2022-03-31

    申请号:US17038824

    申请日:2020-09-30

    Abstract: A non-transitory computer-readable medium includes computer-executable instructions that, when executed, cause one or more processors of a first electronic device to perform operations including sending a request for asset data associated with an asset and receiving a set of telemetry data, a set of operational data, a set of inventory data, and a set of customer data associated with the asset. In the embodiment, the method includes selecting an asset model from a set of asset models associated with the asset based on the set of telemetry data, the set of operational data, the set of inventory data, and the set of customer data, wherein each asset model of the set of asset models corresponds to a particular task performed by the asset and generating a mapping hierarchy based on the selected asset model, wherein the mapping hierarchy includes a representation of a plant layout associated with the asset.

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