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公开(公告)号：US20120240187A1
公开(公告)日：2012-09-20
申请号：US13478951
申请日：2012-05-23
IPC分类号： G06F15/173 , G06F21/00
CPC分类号： H04L63/0263 , G06Q10/0633 , H04L63/123
摘要： An auditing system is disclosed comprising a Policy Validation Mechanism Program (PVMP) that operates in conjunction with a Workflow Engine (WE), and a Policy Validation Server Program (PVSP) that operates on a Policy Validation Server (PVS) connected to the WE by a secure communication link. The PVMP converts a workflow to a workflow representation (WR) and sends the WR to the PVS. The PVSP compares the steps in the WR to a security policy identified for that WR and determines whether the WR is in compliance. In addition, the PVSP validates a checksum for the WR and logs the checksum for subsequent comparisons. The PVSP uses the checksum to determine whether a policy has changed during execution of the workflow.
摘要翻译： 公开了一种审计系统，其包括与工作流引擎（WE）一起操作的策略验证机制程序（PVMP）以及在通过以下方式连接到WE的策略验证服务器（PVS）上运行的策略验证服务器程序（PVSP） 一个安全的通信链路。 PVMP将工作流转换为工作流表示（WR），并将WR发送到PVS。 PVSP将WR中的步骤与为该WR标识的安全策略进行比较，并确定WR是否符合要求。 此外，PVSP验证WR的校验和，并记录校验和以进行后续比较。 PVSP使用校验和来确定在执行工作流程期间策略是否已更改。
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2.发明申请METHOD AND APPARATUS FOR EXPOSING INFORMATION TECHNOLOGY SERVICE MANAGEMENT PROBLEMS TO A SYSTEMS MANAGEMENT SYSTEM 审中-公开信息技术服务管理问题向系统管理系统展开的方法与装置公开(公告)号：US20090138889A1
公开(公告)日：2009-05-28
申请号：US11946723
申请日：2007-11-28
IPC分类号： G06F9/46
CPC分类号： H04L41/06 , H04L41/0213 , H04L41/5061 , H04L41/5074
摘要： The illustrative embodiments described herein provide a computer implemented method, apparatus, and computer program product for exposing information technology service management problems associated with a particular data processing system to a systems management system. A ticket identifier is received by a data processing system. The ticket identifier identifies a reported problem associated with the data processing system. Responsive to receiving the ticket identifier, the data processing system identifies a systems management system application associated with the data processing system. A generated message containing the reported problem associated with the data processing system is sent to the systems management system.
摘要翻译： 本文描述的说明性实施例提供了一种用于将与特定数据处理系统相关联的信息技术服务管理问题暴露给系统管理系统的计算机实现的方法，装置和计算机程序产品。 票据标识符由数据处理系统接收。 票证标识符识别与数据处理系统相关联的报告问题。 响应于接收票标识符，数据处理系统识别与数据处理系统相关联的系统管理系统应用。 包含与数据处理系统相关联的已报告问题的生成消息被发送到系统管理系统。
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公开(公告)号：US20090019123A1
公开(公告)日：2009-01-15
申请号：US12176101
申请日：2008-07-18
IPC分类号： G06F15/16 , G06F15/173
CPC分类号： H04L63/0263 , G06Q10/0633 , H04L63/123
摘要： An auditing system is disclosed comprising a Policy Validation Mechanism Program (PVMP) that operates in conjunction with a Workflow Engine (WE), and a Policy Validation Server Program (PVSP) that operates on a Policy Validation Server (PVS) connected to the WE by a secure communication link. The PVMP converts a workflow to a workflow representation (WR) and sends the WR to the PVS. The PVSP compares the steps in the WR to a security policy identified for that WR and determines whether the WR is in compliance. In addition, the PVSP validates a checksum for the WR and logs the checksum for subsequent comparisons. The PVSP uses the checksum to determine whether a policy has changed during execution of the workflow. If the WR is not in compliance, if the checksum cannot be validated, or if a policy has changed, then a failure notification is sent to the WE. Otherwise, a success notification is sent to the WR.
摘要翻译： 公开了一种审计系统，其包括与工作流引擎（WE）一起操作的策略验证机制程序（PVMP）以及在通过以下方式连接到WE的策略验证服务器（PVS）上运行的策略验证服务器程序（PVSP） 一个安全的通信链路。 PVMP将工作流转换为工作流表示（WR），并将WR发送到PVS。 PVSP将WR中的步骤与为该WR标识的安全策略进行比较，并确定WR是否符合要求。 此外，PVSP验证WR的校验和，并记录校验和以进行后续比较。 PVSP使用校验和来确定在执行工作流程期间策略是否已更改。 如果WR不合规，如果校验和无法验证，或策略已更改，则向WE发送故障通知。 否则，将向WR发送成功通知。
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4.发明申请公开(公告)号：US20090138583A1
公开(公告)日：2009-05-28
申请号：US11946725
申请日：2007-11-28
IPC分类号： G06F15/173
CPC分类号： H04L41/0663 , H04L41/0213 , H04L41/064 , H04L41/5064 , H04L41/5074
摘要： The illustrative embodiments described herein provide a computer implemented method, apparatus, and computer program product for generating a set of statistics on information technology service management problems among assets within a network. A data processing system monitors the network for a systems management system message containing information associated with a reported problem of an asset within the network. The systems management system message is generated by the asset associated with the reported problem. Responsive to detecting the systems management system message, the data processing system stores the information associated with the reported problem of the asset contained in the systems management system message to a set of stored data. The data processing system generates the set of statistics on information technology service management problems among the assets within the network using the set of stored data.
摘要翻译： 本文描述的说明性实施例提供了一种计算机实现的方法，装置和计算机程序产品，用于生成关于网络内的资产之间的信息技术服务管理问题的一组统计信息。 数据处理系统监视网络的系统管理系统消息，其中包含与所报告的网络内的资产的问题相关联的信息。 系统管理系统消息由与报告的问题相关联的资产生成。 响应于检测系统管理系统消息，数据处理系统将与系统管理系统消息中包含的所述资产的报告问题相关联的信息存储到一组存储的数据。 数据处理系统使用一组存储数据生成网络资产之间信息技术服务管理问题的统计信息。
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公开(公告)号：US07852219B2
公开(公告)日：2010-12-14
申请号：US12109061
申请日：2008-04-24
申请人： Rhonda L. Childress , Bradley Childs , Joann Huffman , Stewart Jason Hyman , David Bruce Kumhyr , Stephen James Watt
发明人： Rhonda L. Childress , Bradley Childs , Joann Huffman , Stewart Jason Hyman , David Bruce Kumhyr , Stephen James Watt
IPC分类号： G08B13/14
CPC分类号： G08B13/2462 , G06Q10/08 , G06Q10/087
摘要： Container manifests are tracked using a radio frequency identification (RFID) contents reader affixed to a container in which a plurality of RFID-tagged items are disposed, the contents reader being configured to collect and store identification information from all of the tagged items; and using an active RFID tag emulator affixed to the container which responds to an external reader activation code by receiving the collected information from the affixed RFID contents reader, and by transmitting the identification information to the external reader.
摘要翻译： 使用固定在容纳多个RFID标签物品的容器上的射频识别（RFID）内容阅读器跟踪集装箱清单，内容阅读器被配置为从所有标记的物品中收集和存储标识信息; 并且通过从附加的RFID内容读取器接收收集的信息，并且通过将识别信息发送到外部读取器，并使用附加到容器的有源RFID标签仿真器来响应外部读取器激活码。
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公开(公告)号：US09444786B2
公开(公告)日：2016-09-13
申请号：US13478951
申请日：2012-05-23
CPC分类号： H04L63/0263 , G06Q10/0633 , H04L63/123
摘要： An auditing system is disclosed comprising a Policy Validation Mechanism Program (PVMP) that operates in conjunction with a Workflow Engine (WE), and a Policy Validation Server Program (PVSP) that operates on a Policy Validation Server (PVS) connected to the WE by a secure communication link. The PVMP converts a workflow to a workflow representation (WR) and sends the WR to the PVS. The PVSP compares the steps in the WR to a security policy identified for that WR and determines whether the WR is in compliance. In addition, the PVSP validates a checksum for the WR and logs the checksum for subsequent comparisons. The PVSP uses the checksum to determine whether a policy has changed during execution of the workflow.
摘要翻译： 公开了一种审计系统，其包括与工作流引擎（WE）一起操作的策略验证机制程序（PVMP）以及在通过以下方式连接到WE的策略验证服务器（PVS）上运行的策略验证服务器程序（PVSP） 一个安全的通信链路。 PVMP将工作流转换为工作流表示（WR），并将WR发送到PVS。 PVSP将WR中的步骤与为该WR标识的安全策略进行比较，并确定WR是否符合要求。 此外，PVSP验证WR的校验和，并记录校验和以进行后续比较。 PVSP使用校验和来确定在执行工作流程期间策略是否已更改。
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7.发明授权公开(公告)号：US07750799B2
公开(公告)日：2010-07-06
申请号：US11555293
申请日：2006-11-01
IPC分类号： G08B1/08
CPC分类号： G08B25/001 , G01S5/0027 , G01S2205/006 , G08B25/016 , H04L12/1895 , H04M11/04 , H04W4/02 , H04W4/90 , H04W76/50
摘要： A means for a person in distress to use a mobile device to communicate covertly with an Emergency Response Center is provided. The means contains a response designed not to alert an abductor of the communication as well as to indicate whether the person is indeed in distress. The means also allows the Emergency Response Center to locate both the distressed person and a mobile device using GPS or triangulation. The device may be in regular operation mode or in distress mode. When the device is in the distress mode, it will appear to be in normal operating mode if in operation or it will appear to be off if off. In addition, the device may be used for forensic purposes since it may provide voice and video data of the situation at an emergency location to the Emergency Response Center.
摘要翻译： 提供了一种遇险人员使用移动设备与应急中心进行隐私通信的手段。 该手段包含一个回应，旨在不提醒外界通讯，并指出该人是否确实处于困境。 该方法还允许紧急响应中心使用GPS或三角测量来定位遇难者和移动设备。 设备可能处于常规操作模式或遇险模式。 当设备处于遇险模式时，如果在操作中它将显示为正常操作模式，或者如果关闭，它将显示为关闭。 此外，该设备可以用于取证目的，因为它可以在紧急位置向紧急响应中心提供情况的语音和视频数据。
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8.发明申请METHOD AND APPARATUS FOR ASSOCIATING HELP DESK TICKET WITH AFFECTED DATA PROCESSING SYSTEM 审中-公开使用有影响的数据处理系统相关帮助桌面的方法和装置公开(公告)号：US20090138510A1
公开(公告)日：2009-05-28
申请号：US11946717
申请日：2007-11-28
IPC分类号： G06F17/30
CPC分类号： G06Q30/02
摘要： Computer implemented method, system and computer usable program code for servicing a problem with respect to a data processing system. A report of a problem with respect to a particular data processing system is received at a service facility. A help desk ticket is created for the received report that includes a description of the problem with respect to the particular data processing system. A ticket identifier is associated with the help desk ticket. The help desk ticket and the associated ticket identifier are stored in a database managed by the service facility, and the ticket identifier is also stored at the particular data processing system. The ticket identifier stored at the particular data processing system is accessed to identify the help desk ticket associated with the ticket identifier, and the help desk ticket identifies the problem with respect to the particular data processing system to enable servicing of the problem.
摘要翻译： 用于处理关于数据处理系统的问题的计算机实现的方法，系统和计算机可用程序代码。 在服务设施处接收关于特定数据处理系统的问题的报告。 为收到的报告创建一个帮助台票证，其中包括有关特定数据处理系统的问题的说明。 票证标识符与帮助台票相关联。 帮助台票和相关的票证标识符存储在由服务设施管理的数据库中，并且票证标识符也存储在特定的数据处理系统中。 访问存储在特定数据处理系统中的票证标识符以识别与票证标识符相关联的帮助台票据，并且帮助台票据识别关于特定数据处理系统的问题，以便能够对问题进行维修。
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公开(公告)号：US08230042B2
公开(公告)日：2012-07-24
申请号：US11109087
申请日：2005-04-19
IPC分类号： G06F15/16
CPC分类号： H04L63/0263 , G06Q10/0633 , H04L63/123
摘要： An auditing system is disclosed comprising a Policy Validation Mechanism Program (PVMP) that operates in conjunction with a Workflow Engine (WE), and a Policy Validation Server Program (PVSP) that operates on a Policy Validation Server (PVS) connected to the WE by a secure communication link. The PVMP converts a workflow to a workflow representation (WR) and sends the WR to the PVS. The PVSP compares the steps in the WR to a security policy identified for that WR and determines whether the WR is in compliance. In addition, the PVSP validates a checksum for the WR and logs the checksum for subsequent comparisons. The PVSP uses the checksum to determine whether a policy has changed during execution of the workflow. If the WR is not in compliance, if the checksum cannot be validated, or if a policy has changed, then a failure notification is sent to the WE. Otherwise, a success notification is sent to the WR.
摘要翻译： 公开了一种审计系统，其包括与工作流引擎（WE）一起操作的策略验证机制程序（PVMP）以及在通过以下方式连接到WE的策略验证服务器（PVS）上运行的策略验证服务器程序（PVSP） 一个安全的通信链路。 PVMP将工作流转换为工作流表示（WR），并将WR发送到PVS。 PVSP将WR中的步骤与为该WR标识的安全策略进行比较，并确定WR是否符合要求。 此外，PVSP验证WR的校验和，并记录校验和以进行后续比较。 PVSP使用校验和来确定在执行工作流程期间策略是否已更改。 如果WR不合规，如果校验和无法验证，或策略已更改，则向WE发送故障通知。 否则，将向WR发送成功通知。
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10.发明授权Determining priority for installing a patch into multiple patch recipients of a network 失效确定将补丁安装到网络的多个补丁收件人中的优先级公开(公告)号：US08181173B2
公开(公告)日：2012-05-15
申请号：US11871243
申请日：2007-10-12
IPC分类号： G06F9/44
CPC分类号： G06F8/65 , H04L67/325 , H04L67/34
摘要： A method, computer program product, and system are disclosed for installing a patch on at least some of the servers of a network having multiple servers. A plurality of servers of the network are identified that requires installation of the patch. Two or more priority values are assigned to each of the identified servers. The priority values for a given identified server are each associated with a different criterion in a set of criteria. The assigned priority values are selectively processed for respective identified servers, in order to determine an initial priority, comprising a first sort order, for installing the patch on each identified server. The first sort order is revised in accordance with information pertaining to prior use of respective identified servers, to provide a second sort order. The patch is installed on each of the identified servers, in an order determined by the second sort order.
摘要翻译： 公开了一种用于在具有多个服务器的网络的至少一些服务器上安装补丁的方法，计算机程序产品和系统。 识别出需要安装补丁的多个网络服务器。 将两个或更多个优先级值分配给每个已识别的服务器。 给定的识别服务器的优先级值分别与一组标准中的不同标准相关联。 为相应的所识别的服务器选择性地处理分配的优先级值，以便确定包括第一排序顺序的初始优先级，用于在每个识别的服务器上安装补丁。 根据与先前使用相应的所识别的服务器相关的信息来修改第一排序顺序，以提供第二排序顺序。 每个标识的服务器按照第二种排序顺序确定的顺序安装该修补程序。
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