Call notification with rich caller identification
    6.
    发明申请
    Call notification with rich caller identification 有权
    具有丰富呼叫者身份的呼叫通知

    公开(公告)号:US20070248221A1

    公开(公告)日:2007-10-25

    申请号:US11726426

    申请日:2007-03-21

    IPC分类号: H04M3/42

    摘要: Communication systems and methods are described that include call notification with rich caller identification. Components of the communication systems are configured to receive a call for a user via an enterprise voice channel. A call request is automatically generated in response to event data of the received call. The call request includes caller data from enterprise databases or directories. The caller data provides identifying information of the caller to the user via the call request. The call request can include response options by which the user can participate in the call. The call request is routed to a target device of the user via a data channel of the host enterprise. The target device provides the user with multiple action or response options via the call request. The response options include for example accepting the call, delaying the call, forwarding the call, ignoring the call, and ignoring the caller.

    摘要翻译: 描述了包括具有丰富呼叫者识别的呼叫通知的通信系统和方法。 通信系统的组件被配置为经由企业语音信道接收用户的呼叫。 响应于接收到的呼叫的事件数据自动生成呼叫请求。 呼叫请求包括来自企业数据库或目录的呼叫者数据。 呼叫者数据通过呼叫请求向用户提供呼叫者的识别信息。 呼叫请求可以包括用户可以参与呼叫的响应选项。 呼叫请求通过主机企业的数据信道路由到用户的目标设备。 目标设备通过呼叫请求向用户提供多个动作或响应选项。 响应选项包括例如接受呼叫,延迟呼叫,转接呼叫,忽略呼叫,以及忽略呼叫者。

    Integration of enterprise voicemail in mobile systems
    10.
    发明申请
    Integration of enterprise voicemail in mobile systems 有权
    将企业语音邮件集成到移动系统中

    公开(公告)号:US20070207785A1

    公开(公告)日:2007-09-06

    申请号:US11651223

    申请日:2007-01-08

    IPC分类号: H04Q7/38 H04Q7/22 H04M3/42

    摘要: An integrated voicemail system is described that provides “visual voicemail” that overcomes the shortcomings associated with a user having to dial into a voicemail system and navigate through a menu of options using conventional voice and/or standard DTMF signaling-based browsing capabilities. The visual voicemail instead provides, via a client device of the user's choice, a visual presentation of a user's voicemails along with state information of the voicemails. The visual presentation of the voicemails includes a user interface that allows a user to control or manipulate voicemails from the client device, where the manipulation includes playing, pausing, rewinding, fast-forwarding, deleting, and changing a state of each voicemail. The visual voicemail also eliminates the need for a user to periodically call-in to the enterprise voicemail system in order to check for voicemail messages as the messages can be automatically delivered to the user's client device.

    摘要翻译: 描述了集成的语音邮件系统,其提供“视觉语音邮件”,其克服了与用户不必拨打语音邮件系统相关联的缺点,并且使用常规语音和/或基于标准的基于DTMF信令的浏览功能来导航选项菜单。 视觉语音信箱通过用户选择的客户端设备提供用户的语音邮件的视觉呈现以及语音邮件的状态信息。 语音邮件的视觉呈现包括允许用户控制或操纵来自客户端设备的语音邮件的用户界面,其中操纵包括播放,暂停,倒回,快进,删除和改变每个语音邮件的状态。 视觉语音邮件还消除了用户定期呼叫企业语音邮件系统以便检查语音邮件消息的需要,因为消息可以被自动传递到用户的客户端设备。