公开(公告)号：US11800013B2

公开(公告)日：2023-10-24

申请号：US17825530

申请日：2022-05-26

申请人： Unify Patente GmbH & Co. KG

发明人： Foteini Andriopoulou

IPC分类号： H04M3/51 ,  H04M3/42 ,  H04M3/44

CPC分类号： H04M3/5116 ,  H04M3/42357 ,  H04M3/44

摘要： A method, system, and computer program product for dynamic short dial allocation in emergency systems can be configured for acquisitioning, by a PSAP element, data from a caller, smart device and/or sensor processing and storing the data. Further, identifying, by a decision framework located at the PSAP side an emergency incident by means of the data and extracting, by the decision framework an appropriate emergency pattern for the identified emergency incident. Furthermore, gathering geolocation information from the caller, smart device and/or sensor and retrieving emergency services or departments at the geolocation area of the caller, smart device and/or sensor. Subsequently, providing appropriate emergency services or departments which must be notified according to the emergency incident to the call taker and displaying appropriate short dials for the emergency services or departments which must be notified.

公开(公告)号：US20180278752A1

公开(公告)日：2018-09-27

申请号：US15991159

申请日：2018-05-29

申请人： Microsoft Technology Licensing, LLC

发明人： Juan V. ESTEVE BALDUCCI ,  Michael HIGASHI ,  Selvaraj NALLIAH ,  David Paul LIMONT ,  John Allen ATWOOD ,  Chris J. HINMAN ,  Imran MASUD

IPC分类号： H04M3/533 ,  H04M3/44

CPC分类号： H04M3/533 ,  H04M3/44 ,  H04M11/10 ,  H04M2203/4509 ,  H04W4/12

摘要： Embodiments described herein generally relate to a method and system of integrating a user's voice mail onto a single voice messaging service, e.g., a Unified Messaging (UM) service, such that a client may access this single source for voice mail retrieval, even where such voice mails are from a variety of sources, e.g., work, mobile phone, etc. A user, or the user's mobile operator, need only agree to accept the service, and the registration and configuration requirements for providing the service and forwarding calls to the service are automatically configured. The user's existing “speed dial” key or other setting for retrieving voice mail may also be automatically configured to the access number(s) for the service. Configurations may monitor the status of the service and update access and/or forwarding numbers. Voice mail forwarding and settings may also be automatically reverted back to the user's original service.

公开(公告)号：US10062380B2

公开(公告)日：2018-08-28

申请号：US15210181

申请日：2016-07-14

申请人： HYUNDAI MOTOR COMPANY

发明人： Hyunjin Yoon ,  Kyu Seop Bang

IPC分类号： G06F3/041 ,  G10L15/22 ,  H04M3/02 ,  H04M3/42 ,  H04M1/27 ,  H04M3/44 ,  H04L29/12 ,  H04M1/2745

CPC分类号： G10L15/22 ,  G10L2015/223 ,  H04L61/1594 ,  H04M1/271 ,  H04M1/274516 ,  H04M3/02 ,  H04M3/42263 ,  H04M3/44

摘要： An automatic dialing system includes a telephone directory database configured to store first terminal information which includes a first telephone directory and first identification information and second terminal information which includes a second telephone directory and second identification information. An instruction receiving unit is configured to receive a dialing instruction. A telephone directory search unit is configured to search for a telephone directory. A mobile device connection unit is configured to connect the second mobile device corresponding to the automatic dialing system, when the found telephone directory corresponds with the second telephone directory. A dialing control unit is configured to dial a phone number corresponding to the received instruction through the second mobile device, when the found telephone directory corresponds with the second telephone directory.

公开(公告)号：US20180103150A1

公开(公告)日：2018-04-12

申请号：US15333397

申请日：2016-10-25

申请人： Avaya Inc.

发明人： David Chavez ,  Gregory D. Weber

IPC分类号： H04M3/51 ,  H04M3/523 ,  H04M3/54 ,  H04M3/42 ,  H04L29/08

CPC分类号： H04L67/146 ,  H04L12/1496 ,  H04L65/00 ,  H04L67/02 ,  H04L67/04 ,  H04M3/42059 ,  H04M3/4285 ,  H04M3/44 ,  H04M3/5235 ,  H04M3/543 ,  H04M2201/16

摘要： Embodiments of the disclosure provide a mobile-specific intermediary replacement for the toll free service. This mobile intermediary entity or service can provide four primary call invocation types. Namely, calls can be invoked through a dialer of the mobile device, through a web interface accessed through the mobile device, through a mobile application executing on the mobile device, or through a personal assistant of similar service. The mobile intermediary entity or service can also provide rich, supplementary services for mobile callers. These services can include but are not limited to menu navigation, call continuity, caller geo-location awareness, and awareness of the caller's mobile network operator's identifier. Services natively provided by the called enterprise, such as call conferencing, can also be provided within the call.

公开(公告)号：US09756181B2

公开(公告)日：2017-09-05

申请号：US14986384

申请日：2015-12-31

申请人： Bailey Analytics, Inc.

发明人： Kristoffer Nicholas Bailey

IPC分类号： H04M3/42 ,  H04M3/44 ,  H04W4/02

CPC分类号： H04M3/44 ,  H04M1/26 ,  H04M1/72572 ,  H04M3/42042 ,  H04M3/42093 ,  H04M3/4211 ,  H04M3/42153 ,  H04M3/42229 ,  H04M3/42306 ,  H04M3/42357 ,  H04M3/4931 ,  H04M2203/554 ,  H04M2203/558 ,  H04W4/02

摘要： A system for initiating phone calls includes a database including records related to one or more second users, each of the second users being associated with an identifier and a phone number, a phone including a controller in communication with the database, and a memory in communication with the controller. The memory including program instructions executable by the controller that, when executed by the controller, cause the controller to provide a user interface that receives a phone call request from a first user, wherein the phone call request includes the identifier associated with a one of the second users and does not include the phone number associated with the one of the second users, and, in response to receiving the phone call request, initiating the phone call over a telephone network from the phone to the phone number associated with the one of the second users.

公开(公告)号：US20170142254A1

公开(公告)日：2017-05-18

申请号：US15420188

申请日：2017-01-31

申请人： MBTE Sweden AB

发明人： Yoram Meriaz ,  Ran Meriaz ,  Alex Tkachman

IPC分类号： H04M3/42 ,  H04M3/44 ,  H04M1/725 ,  H04L29/06

CPC分类号： H04M3/42348 ,  H04L65/1046 ,  H04M1/72572 ,  H04M1/72583 ,  H04M1/72597 ,  H04M3/42102 ,  H04M3/44 ,  H04M2203/156 ,  H04Q2213/13541 ,  H04Q2213/331 ,  H04W4/021 ,  H04W4/16 ,  H04W8/26

摘要： Computer program products, methods, systems, apparatus, and computing entities are provided for location-based call control. In one embodiment, call control rules for an outbound call can be determined/identified based on the location of the mobile device. The call control rules direct the outbound call to different numbers and/or different applications.

公开(公告)号：US20170034330A1

公开(公告)日：2017-02-02

申请号：US15283455

申请日：2015-03-30

申请人： Rui Zhang

发明人： Yimin Zhang ,  Rui Zhang

IPC分类号： H04M1/725 ,  H04M1/2745 ,  H04M7/12 ,  H04M3/44

CPC分类号： H04M1/7258 ,  G06F3/0233 ,  H04M1/274533 ,  H04M1/72541 ,  H04M3/44 ,  H04M7/1295 ,  H04M2250/70

摘要： The present invention discloses a method to operate phone using a single key, first provide method to form ‘key value’: (1) When the key is just closed, plus 1 to the ‘key value’, (2) When the key closing time is greater than time t1, form ‘closing key value’, (3) When the key closing time is smaller than t1 and the immediate key releasing time is greater than t2, store the key value as ‘releasing key value’, (4) When the key closing time is smaller than t1 and the immediate key releasing time is smaller than t2, skip to step (1). The ‘releasing key values’ can be used to represent the numerical and alphabetical keys on typical keypad of phone, while the ‘closing key values’ can be used to represent the function key on typical keypad of phone, so that the complete function of a typical phone keypad can be realized using only one key. Therefore, a phone can be made very small, which can be especially useful when installed on small Bluetooth device that connects to phone, since not only can it answer incoming phone calls, but also making outgoing phone calls.

摘要翻译： 本发明公开了一种使用单一键操作电话的方法，首先提供形成“键值”的方法：（1）当键刚刚关闭时，加上1键到“键值”，（2）当键关闭时 时间大于时间t1，形成“关闭键值”，（3）当键关闭时间小于t1，即时键释放时间大于t2时，将键值存储为“释放键值”，（4） ）当钥匙闭合时间小于t1且紧急钥匙释放时间小于t2时，请跳到步骤（1）。 “释放键值”可用于表示电话典型键盘上的数字和字母键，而“关闭键值”可用于表示电话典型键盘上的功能键，从而完成 典型的电话键盘只能用一个键来实现。 因此，手机可以做得非常小，当安装在连接到手机的小型蓝牙设备上时，这可能特别有用，因为它不仅可以应答来电，而且拨出电话。

公开(公告)号：US20160360389A1

公开(公告)日：2016-12-08

申请号：US14733392

申请日：2015-06-08

申请人： VONAGE NETWORK LLC

发明人： Itay Bianco ,  Sagie Machlin ,  Royee Uriel Tichauer

IPC分类号： H04W4/16 ,  H04M1/725 ,  H04M3/493 ,  H04M3/44

CPC分类号： H04W4/16 ,  H04M1/274566 ,  H04M1/50 ,  H04M1/7258 ,  H04M3/42382 ,  H04M3/44

摘要： Methods and systems for processing symbols in contact list entries are provided herein. In some embodiments, a method for controlling one or more features of a telephony system via a user device, comprises receiving a selection of a contact in a contact list to establish a communication session from the user device; parsing a dial-string associated with the contact, wherein the dial string includes an identifier and one or more symbols, and wherein the one or more symbols are associated with one or more features of the user device; translating the one or more symbols into instructions to control the one or more features; and initiating the telecommunication session based on the instructions.

摘要翻译： 本文提供了在联系人列表条目中处理符号的方法和系统。 在一些实施例中，一种用于经由用户设备来控制电话系统的一个或多个特征的方法包括：在联系人列表中接收联系人的选择，以建立来自用户设备的通信会话; 解析与所述联系人相关联的拨号串，其中所述拨号串包括标识符和一个或多个符号，并且其中所述一个或多个符号与所述用户设备的一个或多个特征相关联; 将所述一个或多个符号转换成用于控制所述一个或多个特征的指令; 以及基于指令发起电信会话。

公开(公告)号：US09384379B1

公开(公告)日：2016-07-05

申请号：US14956656

申请日：2015-12-02

申请人： Noble Systems Corporation

发明人： Karl H. Koster

IPC分类号： G06K7/14 ,  G06K19/06

CPC分类号： G06Q20/349 ,  G06K7/10821 ,  G06K7/1417 ,  G06K7/1439 ,  G06K19/06037 ,  G06K19/08 ,  G06Q20/3255 ,  G06Q20/3276 ,  G06Q30/0267 ,  G06Q30/0625 ,  H04M1/27 ,  H04M1/2755 ,  H04M1/72552 ,  H04M3/44 ,  H04M3/523 ,  H04M3/5231 ,  H04M3/5232 ,  H04M2203/154 ,  H04M2250/52 ,  H04N1/00326 ,  H04N1/00334 ,  H04N1/32144 ,  H04N2201/3269 ,  H04N2201/3271 ,  H04W4/14

摘要： Electronic consent for telemarketing calls can be obtained by soliciting consent from an individual using two-dimensional barcodes, such as quick response (“QR”) codes. The QR code can be printed on an advertisement and read by a smart phone. The reading of the QR code causes communication to be originated from the individual's smart phone for the purpose of requesting the individual to be contacted for a particular purpose. The communication can be construed by the enterprise as providing electronic consent for the enterprise to contact the individual with a subsequent telemarketing call. The sender's telephone number and other relevant information can be stored in an electronic consent database used to ensure compliance with appropriate marketing regulations.

摘要翻译： 通过征求使用二维条形码的个人的同意，例如快速响应（“QR”）代码，可以获得电话销售电话的电子同意。 QR码可以打印在广告上，并由智能手机读取。 读取QR码导致通信来自个人的智能手机，目的是为了特定目的请求个人进行联系。 企业可以将通信解释为为企业提供电子同意，以便与后续的电话营销呼叫联系。 发件人的电话号码和其他相关信息可以存储在电子同意数据库中，以确保遵守适当的营销规定。

公开(公告)号：US20160142543A1

公开(公告)日：2016-05-19

申请号：US14898273

申请日：2014-06-16

申请人： Jonas, Carl MOSSLER ,  Axel GANTER

发明人： Jonas Carl Mossler ,  Axel Ganter

IPC分类号： H04M3/51

CPC分类号： H04M3/5166 ,  H04M1/271 ,  H04M1/6775 ,  H04M1/72588 ,  H04M3/42204 ,  H04M3/44

摘要： The invention relates to a method and device for communicating, comprising a terminal provided for a user, comprising a display, optionally a camera and a voice input/output unit. Said terminal can be integrated into a network to be part of the local network, can be communicate with a central unit and can be controlled by means of said central unit. Said central unit communicates directly and/or indirectly between the user and any third parties.

摘要翻译： 本发明涉及一种用于通信的方法和装置，包括为用户提供的终端，包括显示器，可选地，相机和语音输入/输出单元。 所述终端可以集成到网络中以成为本地网络的一部分，可以与中央单元通信，并且可以通过所述中央单元来控制。 所述中央单元在用户和任何第三方之间直接和/或间接通信。