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公开(公告)号:US20250045138A1
公开(公告)日:2025-02-06
申请号:US18228108
申请日:2023-07-31
Applicant: ServiceNow, Inc.
Inventor: Rahul Surendra Jain , Rashmi Toparapu , Prabhat Mishra , P Rajshekar Reddy
IPC: G06F11/07
Abstract: Example embodiments relate to parallelized exception handling for large datasets. One example embodiment includes a method. The method includes retrieving one or more sets of entries to be analyzed. The method also includes selecting an available computing resource. In addition, the method includes causing the available computing resource to perform an analysis of each entry within the respective set of entries to identify previously defined exceptions. Further, the method includes causing, for each entry within the respective set of entries, a list of exceptions associated with the respective entry to be created or updated based on the analysis. Additionally, the method includes causing, for each entry within the respective set of entries, metadata associated with the respective entry to be updated when the list of exceptions associated with the respective entry indicates that no exceptions are associated with the respective entry.
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公开(公告)号:US20200210210A1
公开(公告)日:2020-07-02
申请号:US16232762
申请日:2018-12-26
Applicant: ServiceNow, Inc.
Inventor: Padmaprabodh Ambale Srinivasamurthy , Prabhat Mishra , Ganapathi Subramanian Balasubramanian
Abstract: The present approach relates to updating a customer-extended application in such a manner that customer extensions of certain widgets in the application are preserved thorough the update. A cloud-computing system may facilitate customer extension of a widget of an initial version of the application by providing a first subset of script associated with one or more extension point hooks, such that the first subset of the script may receive customer script to extend the widget. In this manner, customers may extend aspects of the widget by modifying the script via the one or more extension point hooks to cater those extensible widgets to specific customer needs in a manner that can be maintained as updates occur over time, which may allow the customer to save time and resources that would otherwise be consumed by modifying the application after the enterprise upgrades the application.
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公开(公告)号:US20190215171A1
公开(公告)日:2019-07-11
申请号:US16240574
申请日:2019-01-04
Applicant: ServiceNow, Inc.
Inventor: Sarup Paul , Umakanth Godavarthy , Prabhat Mishra , Paulina Luckiewicz , Avishek Dey , Vinamra Misra , Mallesh Aggu , Harish Bellamane , Rampradeep Dodda , Preethi Chittimalla , Ryan Currier
CPC classification number: H04L12/1813 , H04L51/10 , H04L51/14 , H04L63/104 , H04L67/1044 , H04L67/26 , H04L67/306
Abstract: A system implements user permissions and user subscriptions with regard to content posted on one or more peer-to-peer knowledge sharing platforms (e.g., Community pages). Permissions are assigned to groups of users, rather than individual users. Permissions are determined by the groups of which the user in question is a member.
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公开(公告)号:US20240264815A1
公开(公告)日:2024-08-08
申请号:US18638296
申请日:2024-04-17
Applicant: ServiceNow, Inc.
Inventor: Srikanth Vemulapalli , Kushang Moorthy , Prabhat Mishra , Kartik Lanka
Abstract: An example embodiment may involve persistent storage containing definitions of (i) assignments of bots to endpoints, (ii) software packages for execution by the bots, (iii) schedules for the bots to execute the software packages, and (iv) processes that associate the bots with the software packages and the schedules. This embodiment may also involve processors configured to: receive, from a computing device, a request for bot deployment, wherein the computing device includes a bot runtime; identify, in the processes, a bot assigned to an endpoint that is associated with the computing device, wherein the bot is associated with a software package and a schedule; and transmit, to the computing device, data including a representation of the bot, a copy of the software package, and a copy of the schedule, wherein reception of the data causes the bot to execute, using the bot runtime, the software package in accordance with the schedule.
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公开(公告)号:US10243751B2
公开(公告)日:2019-03-26
申请号:US15939617
申请日:2018-03-29
Applicant: ServiceNow, Inc.
Inventor: Sarup Paul , Umakanth Godavarthy , Prabhat Mishra , Paulina Luckiewicz , Avishek Dey , Vinamra Misra , Mallesh Aggu , Harish Bellamane , Rampradeep Dodda , Preethi Chittimalla , Ryan Currier
Abstract: A system implements user permissions and user subscriptions with regard to content posted on one or more peer-to-peer knowledge sharing platforms (e.g., Community pages). Permissions are assigned to groups of users, rather than individual users. Permissions are determined by the groups of which the user in question is a member.
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公开(公告)号:US20230409304A1
公开(公告)日:2023-12-21
申请号:US17845270
申请日:2022-06-21
Applicant: ServiceNow, Inc.
Inventor: Srikanth Vemulapalli , Kushang Moorthy , Prabhat Mishra , Kartik Lanka
Abstract: An example embodiment may involve persistent storage containing definitions of (i) assignments of bots to endpoints, (ii) software packages for execution by the bots, (iii) schedules for the bots to execute the software packages, and (iv) processes that associate the bots with the software packages and the schedules. This embodiment may also involve processors configured to: receive, from a computing device, a request for bot deployment, wherein the computing device includes a bot runtime; identify, in the processes, a bot assigned to an endpoint that is associated with the computing device, wherein the bot is associated with a software package and a schedule; and transmit, to the computing device, data including a representation of the bot, a copy of the software package, and a copy of the schedule, wherein reception of the data causes the bot to execute, using the bot runtime, the software package in accordance with the schedule.
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公开(公告)号:US20180323986A1
公开(公告)日:2018-11-08
申请号:US15939617
申请日:2018-03-29
Applicant: ServiceNow, Inc.
Inventor: Sarup Paul , Umakanth Godavarthy , Prabhat Mishra , Paulina Luckiewicz , Avishek Dey , Vinamra Misra , Mallesh Aggu , Harish Bellamane , Rampradeep Dodda , Preethi Chittimalla , Ryan Currier
CPC classification number: H04L12/1813 , H04L51/10 , H04L51/14 , H04L63/104 , H04L67/1044 , H04L67/26
Abstract: A system implements user permissions and user subscriptions with regard to content posted on one or more peer-to-peer knowledge sharing platforms (e.g., Community pages). Permissions are assigned to groups of users, rather than individual users. Permissions are determined by the groups of which the user in question is a member.
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公开(公告)号:US20180323984A1
公开(公告)日:2018-11-08
申请号:US15644479
申请日:2017-07-07
Applicant: ServiceNow, Inc.
Inventor: Sarup Paul , Umakanth Godavarthy , Prabhat Mishra , Paulina Luckiewicz , Avishek Dey , Vinamra Misra , Mallesh Aggu , Harish Bellamane , Rampradeep Dodda , Preethi Chittimalla , Ryan Currier
CPC classification number: H04L12/1813 , H04L63/104 , H04L67/1044 , H04L67/26
Abstract: A system implements user permissions and user subscriptions with regard to content posted on one or more peer-to-peer knowledge sharing platforms (e.g., Community pages). Permissions are assigned to groups of users, rather than individual users. Permissions are determined by the groups of which the user in question is a member.
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公开(公告)号:US11989538B2
公开(公告)日:2024-05-21
申请号:US17845270
申请日:2022-06-21
Applicant: ServiceNow, Inc.
Inventor: Srikanth Vemulapalli , Kushang Moorthy , Prabhat Mishra , Kartik Lanka
Abstract: An example embodiment may involve persistent storage containing definitions of (i) assignments of bots to endpoints, (ii) software packages for execution by the bots, (iii) schedules for the bots to execute the software packages, and (iv) processes that associate the bots with the software packages and the schedules. This embodiment may also involve processors configured to: receive, from a computing device, a request for bot deployment, wherein the computing device includes a bot runtime; identify, in the processes, a bot assigned to an endpoint that is associated with the computing device, wherein the bot is associated with a software package and a schedule; and transmit, to the computing device, data including a representation of the bot, a copy of the software package, and a copy of the schedule, wherein reception of the data causes the bot to execute, using the bot runtime, the software package in accordance with the schedule.
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公开(公告)号:US11258860B2
公开(公告)日:2022-02-22
申请号:US16726529
申请日:2019-12-24
Applicant: ServiceNow, Inc.
Inventor: Jaheen Afsar Syed , Prabhat Mishra , Ramola Raj Teketi
IPC: H04L29/08 , G06F16/951 , H04L12/24 , G06Q20/14 , H04L67/141 , H04L67/1097 , H04L41/5051 , H04L67/02
Abstract: A computing system includes a server. The server is communicatively coupled to a data repository and is configured to store a data in the data repository. The server is further configured to create a server instance, wherein the server instance is associated with a user. The server is additionally configured to create a session based on an external entity requesting a resource from the server instance, and to execute a bot detection logic to determine if the external entity is a bot. If the external entity is a bot then the server is configured to perform a bot-based action, wherein the server is configured to provide for multi-instance support to a plurality of users.
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