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公开(公告)号：US11470160B2
公开(公告)日：2022-10-11
申请号：US17063867
申请日：2020-10-06
Applicant: VMware, Inc.
Inventor： Kevin Murray , Nicholas Boncek , Raghu Mummadi , Perron Jones , Brian Mgbeokwere , Gustavo Trelles
IPC: H04L67/141 , H04L67/025 , H04L41/046 , H04L67/08 , G06F8/60 , H04L67/131 , G06F8/61 , H04L9/40
Abstract: Disclosed are examples relating to managing remote support sessions using devices in communication through a network. In some examples, a request is obtained that includes a selection of an endpoint device for remote support. A sample associated with a remoting capability is obtained from the endpoint device. A remote support server can be selected from among multiple remote support servers based on the sample. Examples of causing the endpoint device to communicate with the remote support server are also disclosed.
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公开(公告)号：US11595193B2
公开(公告)日：2023-02-28
申请号：US16940336
申请日：2020-07-27
Applicant: VMware, Inc.
Inventor： Perron Jones , Yijia Zhao , Edward Burns , Christian Lita
Abstract: A network environment is described for securely storing data for anonymized contact tracing while an application is executing in a background state. An application can receive a message containing data while the application is executing in a background state. The data is encrypted using a public key. Next, the application can store the encrypted data in an alternate data store. Subsequently, and upon user authentication, the application can decrypt a secure data store decrypt the encrypted data. The application can then store the decrypted data in the decrypted secure data store. The application can receive user input indicating a positive test result for a communicable disease with an incubation period, and anonymously upload the data stripped of any uniquely identifying information.
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公开(公告)号：US20210021675A1
公开(公告)日：2021-01-21
申请号：US17063867
申请日：2020-10-06
Applicant: VMware, Inc.
Inventor： Kevin Murray , Nicholas Boncek , Raghu Mummadi , Perron Jones , Brian Mgbeokwere , Gustavo Trelles
Abstract: Disclosed are examples relating to managing remote support sessions using devices in communication through a network. In some examples, a request is obtained that includes a selection of an endpoint device for remote support. A sample associated with a remoting capability is obtained from the endpoint device. A remote support server can be selected from among multiple remote support servers based on the sample. Examples of causing the endpoint device to communicate with the remote support server are also disclosed.
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公开(公告)号：US20220014357A1
公开(公告)日：2022-01-13
申请号：US16940336
申请日：2020-07-27
Applicant: VMware, Inc.
Inventor： Perron Jones , Yijia Zhao , Edward Burns , Christian Lita
Abstract: Disclosed are various embodiments for securely storing data while an application is executing in a background state. An application can receive a message containing data, wherein the message is received by the application while the application is executing in a background state. The application can then encrypt the data in the message using a public key accessible to the application to generate encrypted data. Next, the application can store the encrypted data in an alternate data store. Subsequently, the application can authenticate a user of the computing device and switch execution to the foreground in response. Then, the application can decrypt a secure data store using an application specific encryption key. Next, the application can decrypt the encrypted data using a respective private key for the public key to generate decrypted data. The application can then store the decrypted data in the decrypted secure data store.
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公开(公告)号：US10805404B2
公开(公告)日：2020-10-13
申请号：US15855322
申请日：2017-12-27
Applicant: VMware, Inc.
Inventor： Kevin Murray , Nicholas Boncek , Raghu Mummadi , Perron Jones , Brian Mgbeokwere , Gustavo Trelles
Abstract: Disclosed are examples relating to managing remote support sessions using devices in communication through a network. In some examples, a request to initiate a remote support session is obtained. The request includes a selection of an endpoint. A determination of the remoting capability of the endpoint is performed. A remote support server is selected. Progress of initiation of a remote support session is rendered in a user interface. A user interface element is rendered within the user interface. The user interface element allows launching of a remote support session.
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Patent Agency Ranking
公开(公告)号：US20220277179A1
公开(公告)日：2022-09-01
申请号：US17664308
申请日：2022-05-20
Applicant: VMware, Inc.
Inventor： Eric Stillman , Stephen Paulus , Nicholas Boncek , Raghu Mummadi , Perron Jones
Abstract: Various examples for providing an enrollment barcode to a staging client are provided. Enrollment data can be provided to a barcode service, which generates an enrollment barcode. Interpreting the enrollment barcode by a client device causes a management component installed on the client device to authenticate to a management service using a staging credential encrypted or secured in the enrollment barcode, and causes the enrollment of the client device with the management service.
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公开(公告)号：US10789518B2
公开(公告)日：2020-09-29
申请号：US15872365
申请日：2018-01-16
Applicant: VMware, Inc.
Inventor： Eric Stillman , Stephen Paulus , Nicholas Boncek , Raghu Mummadi , Perron Jones
Abstract: Various examples for providing an enrollment barcode to a staging client are provided. Enrollment data can be provided to a barcode service, which generates an enrollment barcode. The enrollment barcode contains data necessary to complete setup and enrollment of the client device with a management service.
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公开(公告)号：US11341386B2
公开(公告)日：2022-05-24
申请号：US17029618
申请日：2020-09-23
Applicant: VMware, Inc.
Inventor： Eric Stillman , Stephen Paulus , Nicholas Boncek , Raghu Mummadi , Perron Jones
Abstract: Various examples for providing an enrollment barcode to a staging client are provided. Enrollment data can be provided to a barcode service, which generates an enrollment barcode. Interpreting the enrollment barcode by a client device causes a management component installed on the client device to authenticate to a management service using a staging credential encrypted or secured in the enrollment barcode, and causes the enrollment of the client device with the management service.
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公开(公告)号：US20210097361A1
公开(公告)日：2021-04-01
申请号：US17029618
申请日：2020-09-23
Applicant: VMware, Inc.
Inventor： Eric Stillman , Stephen Paulus , Nicholas Boncek , Raghu Mummadi , Perron Jones
Abstract: Various examples for providing an enrollment barcode to a staging client are provided. Enrollment data can be provided to a barcode service, which generates an enrollment barcode. Interpreting the enrollment barcode by a client device causes a management component installed on the client device to authenticate to a management service using a staging credential encrypted or secured in the enrollment barcode, and causes the enrollment of the client device with the management service.
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公开(公告)号：US20190199803A1
公开(公告)日：2019-06-27
申请号：US15855322
申请日：2017-12-27
Applicant: VMware, Inc.
Inventor： Kevin Murray , Nicholas Boncek , Raghu Mummadi , Perron Jones , Brian Mgbeokwere , Gustavo Trelles
Abstract: Disclosed are examples relating to managing remote support sessions using devices in communication through a network. In some examples, a request to initiate a remote support session is obtained. The request includes a selection of an endpoint. A determination of the remoting capability of the endpoint is performed. A remote support server is selected. Progress of initiation of a remote support session is rendered in a user interface. A user interface element is rendered within the user interface. The user interface element allows launching of a remote support session.
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