公开(公告)号：US20070217584A1

公开(公告)日：2007-09-20

申请号：US11751230

申请日：2007-05-21

申请人： Xiaolian Yang BI ,  Susanne CROCKETT ,  Mary HARDZINSKI ,  Thomas MCBLAIN ,  John MOSS ,  Stephen MUELLER ,  Paul WILCZYNSKI

发明人： Xiaolian Yang BI ,  Susanne CROCKETT ,  Mary HARDZINSKI ,  Thomas MCBLAIN ,  John MOSS ,  Stephen MUELLER ,  Paul WILCZYNSKI

IPC分类号： H04M1/00

CPC分类号： H04M1/247 ,  H04M1/2471 ,  H04M1/57 ,  H04M3/2218 ,  H04M3/38 ,  H04M3/382 ,  H04M3/42034 ,  H04M3/42042 ,  H04M3/42059 ,  H04M3/42102 ,  H04M3/42153 ,  H04M3/42161 ,  H04M3/436 ,  H04M3/48 ,  H04M3/537 ,  H04M3/54 ,  H04M2201/38 ,  H04M2201/40 ,  H04M2203/2072 ,  H04M2203/551 ,  H04M2203/651 ,  H04M2207/12 ,  H04M2242/22

摘要： A provisioning server implements a telephony service associated with a user, in which calls involving a directory number of the user are processed in accordance with the telephony service and customized call service data. The provisioning server interfaces a call processor with a web server and an interactive voice response (IVR) platform. The provisioning server includes a first interface for receiving the customized call service data from the web server, and a second interface for receiving at least portion of the customized call service data from the IVR platform. The provisioning server also includes a third interface for sending the customized call service data to be stored in a database accessible to the call processor. An instruction is received over the first interface or the second interface to activate the telephony service, in accordance with the customized call service data, via one of the web server and the IVR platform.

摘要翻译： 配置服务器实现与用户相关联的电话服务，其中根据电话服务和定制的呼叫服务数据处理涉及用户的电话号码的呼叫。 配置服务器将呼叫处理器与Web服务器和交互式语音响应（IVR）平台相连接。 配置服务器包括用于从网络服务器接收定制的呼叫服务数据的第一接口和用于从IVR平台接收定制呼叫服务数据的至少一部分的第二接口。 配置服务器还包括用于发送要存储在呼叫处理器可访问的数据库中的定制呼叫服务数据的第三接口。 通过第一接口或第二接口接收指令，以通过Web服务器和IVR平台之一根据定制的呼叫服务数据来激活电话服务。