公开(公告)号：US06631186B1

公开(公告)日：2003-10-07

申请号：US09716276

申请日：2000-11-21

申请人： Thomas Lee Adams ,  Xiaolian Yang Bi ,  Gordon Lynn Blumenschein ,  Nancy Ann Book ,  Rodney T Brand ,  Susanne Marie Crockett ,  Laura Kay Culli ,  Mary Louise Hardzinski ,  Michael Albert Machacek ,  Thomas Joseph McBlain ,  John Wesley Moss ,  Stephen Mark Mueller ,  Karen Jeanne Pelletier ,  Richard Everett Sabinson ,  Paul Wilczynski ,  Elizabeth Goldwyn Gibson

发明人： Thomas Lee Adams ,  Xiaolian Yang Bi ,  Gordon Lynn Blumenschein ,  Nancy Ann Book ,  Rodney T Brand ,  Susanne Marie Crockett ,  Laura Kay Culli ,  Mary Louise Hardzinski ,  Michael Albert Machacek ,  Thomas Joseph McBlain ,  John Wesley Moss ,  Stephen Mark Mueller ,  Karen Jeanne Pelletier ,  Richard Everett Sabinson ,  Paul Wilczynski ,  Elizabeth Goldwyn Gibson

IPC分类号： H04M342

CPC分类号： H04M1/247 ,  H04M1/2471 ,  H04M1/57 ,  H04M3/2218 ,  H04M3/38 ,  H04M3/382 ,  H04M3/42034 ,  H04M3/42042 ,  H04M3/42059 ,  H04M3/42102 ,  H04M3/42153 ,  H04M3/42161 ,  H04M3/436 ,  H04M3/48 ,  H04M3/537 ,  H04M3/54 ,  H04M2201/38 ,  H04M2201/40 ,  H04M2203/2072 ,  H04M2203/551 ,  H04M2203/651 ,  H04M2207/12 ,  H04M2242/22

摘要： A system and method include implementing and accessing a subscriber's telecommunications services, using a graphical user interface (GUI) via the Internet, and an interactive voice response (IVR) system via the public switched telecommunications network (PSTN). The system and method enable a subscriber to review, schedule and modify call forwarding information stored and implemented by a service control-point (SCP) through a common server from any dual tone multi-frequency (DTMF) telephone and IVR system via the PSTN or any GUI and Web client via the Internet. The subscriber is able to build and edit call forwarding data, such as a scheduler and priority and rejection screening lists, by the GUI via the Internet for subsequent implementation.

摘要翻译： 一种系统和方法包括：经由因特网使用图形用户界面（GUI）来实现和访问用户的电信服务，以及经由公共交换电信网络（PSTN）的交互式语音响应（IVR）系统。 该系统和方法使得订户能够通过来自任何双音多频（DTMF）电话和IVR系统的公共服务器经由PSTN或其他方式来检查，调度和修改由服务控制点（SCP）存储和实现的呼叫转移信息，或 任何GUI和Web客户端通过Internet。 订户能够通过因特网来构建和编辑诸如调度器和优先级和拒绝筛选列表的呼叫转移数据，用于随后的实现。

公开(公告)号：US20070217584A1

公开(公告)日：2007-09-20

申请号：US11751230

申请日：2007-05-21

申请人： Xiaolian Yang BI ,  Susanne CROCKETT ,  Mary HARDZINSKI ,  Thomas MCBLAIN ,  John MOSS ,  Stephen MUELLER ,  Paul WILCZYNSKI

发明人： Xiaolian Yang BI ,  Susanne CROCKETT ,  Mary HARDZINSKI ,  Thomas MCBLAIN ,  John MOSS ,  Stephen MUELLER ,  Paul WILCZYNSKI

IPC分类号： H04M1/00

CPC分类号： H04M1/247 ,  H04M1/2471 ,  H04M1/57 ,  H04M3/2218 ,  H04M3/38 ,  H04M3/382 ,  H04M3/42034 ,  H04M3/42042 ,  H04M3/42059 ,  H04M3/42102 ,  H04M3/42153 ,  H04M3/42161 ,  H04M3/436 ,  H04M3/48 ,  H04M3/537 ,  H04M3/54 ,  H04M2201/38 ,  H04M2201/40 ,  H04M2203/2072 ,  H04M2203/551 ,  H04M2203/651 ,  H04M2207/12 ,  H04M2242/22

摘要： A provisioning server implements a telephony service associated with a user, in which calls involving a directory number of the user are processed in accordance with the telephony service and customized call service data. The provisioning server interfaces a call processor with a web server and an interactive voice response (IVR) platform. The provisioning server includes a first interface for receiving the customized call service data from the web server, and a second interface for receiving at least portion of the customized call service data from the IVR platform. The provisioning server also includes a third interface for sending the customized call service data to be stored in a database accessible to the call processor. An instruction is received over the first interface or the second interface to activate the telephony service, in accordance with the customized call service data, via one of the web server and the IVR platform.

摘要翻译： 配置服务器实现与用户相关联的电话服务，其中根据电话服务和定制的呼叫服务数据处理涉及用户的电话号码的呼叫。 配置服务器将呼叫处理器与Web服务器和交互式语音响应（IVR）平台相连接。 配置服务器包括用于从网络服务器接收定制的呼叫服务数据的第一接口和用于从IVR平台接收定制呼叫服务数据的至少一部分的第二接口。 配置服务器还包括用于发送要存储在呼叫处理器可访问的数据库中的定制呼叫服务数据的第三接口。 通过第一接口或第二接口接收指令，以通过Web服务器和IVR平台之一根据定制的呼叫服务数据来激活电话服务。

公开(公告)号：US07242754B2

公开(公告)日：2007-07-10

申请号：US10435195

申请日：2003-05-12

申请人： Thomas Lee Adams ,  Xiaolian Yang Bi ,  Gordon Lynn Blumenschein ,  Nancy Ann Book ,  Rodney T Brand ,  Susanne Marie Crockett ,  Laura Kay Culli ,  Mary Louise Hardzinski ,  Michael Albert Machacek ,  Thomas Joseph McBlain ,  John Wesley Moss ,  Stephen Mark Mueller ,  Karen Jeanne Pelletier ,  Richard Everett Sabinson ,  Paul Wilczynski ,  Elizabeth Goldwyn Gibson

发明人： Thomas Lee Adams ,  Xiaolian Yang Bi ,  Gordon Lynn Blumenschein ,  Nancy Ann Book ,  Rodney T Brand ,  Susanne Marie Crockett ,  Laura Kay Culli ,  Mary Louise Hardzinski ,  Michael Albert Machacek ,  Thomas Joseph McBlain ,  John Wesley Moss ,  Stephen Mark Mueller ,  Karen Jeanne Pelletier ,  Richard Everett Sabinson ,  Paul Wilczynski ,  Elizabeth Goldwyn Gibson

IPC分类号： H04M3/42 ,  H04M7/00 ,  H04M11/00

CPC分类号： H04M1/247 ,  H04M1/2471 ,  H04M1/57 ,  H04M3/2218 ,  H04M3/38 ,  H04M3/382 ,  H04M3/42034 ,  H04M3/42042 ,  H04M3/42059 ,  H04M3/42102 ,  H04M3/42153 ,  H04M3/42161 ,  H04M3/436 ,  H04M3/48 ,  H04M3/537 ,  H04M3/54 ,  H04M2201/38 ,  H04M2201/40 ,  H04M2203/2072 ,  H04M2203/551 ,  H04M2203/651 ,  H04M2207/12 ,  H04M2242/22

摘要： A system and method include implementing and accessing a subscriber's telecommunications services, using a graphical user interface (GUI) via the Internet, and an interactive voice response (IVR) system via the public switched telecommunications network (PSTN). The system and method enable a subscriber to review, schedule and modify call forwarding information stored and implemented by a service control point (SCP) through a common server from any dual tone multi-frequency (DTMF) telephone and IVR system via the PSTN or any GUI and Web client via the Internet. The subscriber is able to build and edit call forwarding data, such as a scheduler and priority and rejection screening lists, by the GUI via the Internet for subsequent implementation.

摘要翻译： 一种系统和方法包括：经由因特网使用图形用户界面（GUI）来实现和访问用户的电信服务，以及经由公共交换电信网络（PSTN）的交互式语音响应（IVR）系统。 该系统和方法使得订户能够通过来自任何双音多频（DTMF）电话和IVR系统的公共服务器经由PSTN或任何双音多频（DTMF）电话和/或任何其他任何方式来检查，调度和修改由服务控制点（SCP）存储和实现的呼叫转移信息 GUI和Web客户端通过Internet。 订户能够通过因特网来构建和编辑诸如调度器和优先级和拒绝筛选列表的呼叫转移数据，用于随后的实现。