摘要:
A service provider unit automatically diagnoses problems in an Ethernet network that are associated with layers 1, 2, and/or 3 and determines whether there is a problem associated with an Ethernet gateway switch EGS. Further diagnostics can be performed to determine the layer, type, and/or location of the problem(s) based on whether there is a problem with the EGS. The diagnostic process followed depends on the types of problem(s) in the network. Once the problems have been diagnosed, an operator can be notified of the location and/or type of problem.
摘要:
A service provider unit automatically diagnoses problems in an Ethernet network that are associated with layers 1, 2, and/or 3 and determines whether there is a problem associated with an Ethernet gateway switch EGS. Further diagnostics can be performed to determine the layer, type, and/or location of the problem(s) based on whether there is a problem with the EGS. The diagnostic process followed depends on the types of problem(s) in the network. Once the problems have been diagnosed, an operator can be notified of the location and/or type of problem.
摘要:
Certain exemplary embodiments can provide a method that can comprise automatically rendering information indicative of a cause of a failure in a Virtual Private Network (VPN) that comprises one or more routers that utilize Virtual Routing and Forwarding (VRF) tables to route traffic via the VPN. The cause of the failure can be automatically determined.
摘要:
A system and method provides transport independent automated voice solutions. The method comprises receiving an indication of a network issue of a network. The network issue relates to a malfunction of a voice service provided by the network. Sub-networks of the network utilize a plurality of transmission protocols. The method further comprises determining a source of the network issue by determining a status for each of select components related to the network issue. The select components are determined by a type of the transmission protocols related to the network issue.
摘要:
Embodiments of the present invention are directed to diagnosing problems in a dual stack network supporting Internet Protocol Version Six (IPV6). Inventoried information can be retrieved from an inventory system in response to a problem associated the dual stack network. It can be determined whether a mismatch exists between live customer address information associated with a customer edge router and the inventoried information. A notification can be generated in response to determining whether a mismatch exists. The notification includes information representing a cause of the problem and resolution of the problem.
摘要:
Systems and methods are described that analyze Layer 3 network performance between a network and its Intelligent Route Service Control Point (IRSCP) architecture to identify problems without having to disrupt customer service.
摘要:
A data communications system may include a network having a plurality of network provider routers configured to support Open Shortest Path First (OSPF) circuits between customer edge routers outside the network, an automated diagnostic system coupled to the network provider routers. The automated diagnostic system may be configured to automatically initiate one or more inquiries of one or more of the network provider routers in response to a customer IP address identifying a customer edge router servicing a customer location from which a service failure has been reported and a circuit address identifying an Open Shortest Path First (OSPF) circuit related to the reported service failure. In addition, the automated diagnostic system may be configured to automatically process results of the one or more inquiries to automatically identify whether an Open Shortest Path First (OSPF) protocol problem is present in the network, and to automatically generate a notification for a work center when an Open Shortest Path First (OSPF) problem is identified in the network. Related computer program products and methods are also discussed.
摘要:
A data communications system may include a network having a plurality of network provider routers configured to support Open Shortest Path First (OSPF) circuits between customer edge routers outside the network, an automated diagnostic system coupled to the network provider routers. The automated diagnostic system may be configured to automatically initiate one or more inquiries of one or more of the network provider routers in response to a customer IP address identifying a customer edge router servicing a customer location from which a service failure has been reported and a circuit address identifying an Open Shortest Path First (OSPF) circuit related to the reported service failure. In addition, the automated diagnostic system may be configured to automatically process results of the one or more inquiries to automatically identify whether an Open Shortest Path First (OSPF) protocol problem is present in the network, and to automatically generate a notification for a work center when an Open Shortest Path First (OSPF) problem is identified in the network. Related computer program products and methods are also discussed.
摘要:
Certain exemplary embodiments can provide a method that can comprise automatically rendering information indicative of a cause of a failure in a Virtual Private Network (VPN) that comprises one or more routers that utilize Virtual Routing and Forwarding (VRF) tables to route traffic via the VPN. The cause of the failure can be automatically determined.
摘要:
Systems and methods are described that analyze Layer 3 network performance between a network and its Intelligent Route Service Control Point (IRSCP) architecture to identify problems without having to disrupt customer service.