System and Method for Transport Independent Automated Voice Solutions
    3.
    发明申请
    System and Method for Transport Independent Automated Voice Solutions 审中-公开
    传输独立自动语音解决方案的系统和方法

    公开(公告)号:US20100157815A1

    公开(公告)日:2010-06-24

    申请号:US12338181

    申请日:2008-12-18

    IPC分类号: H04L12/26

    摘要: A system and method provides transport independent automated voice solutions. The method comprises receiving an indication of a network issue of a network. The network issue relates to a malfunction of a voice service provided by the network. Sub-networks of the network utilize a plurality of transmission protocols. The method further comprises determining a source of the network issue by determining a status for each of select components related to the network issue. The select components are determined by a type of the transmission protocols related to the network issue.

    摘要翻译: 系统和方法提供独立于运输的自动语音解决方案。 该方法包括接收网络的网络问题的指示。 网络问题涉及由网络提供的语音服务的故障。 网络的子网使用多个传输协议。 该方法还包括通过确定与网络问题相关的每个选择组件的状态来确定网络问题的来源。 选择组件由与网络问题相关的传输协议的类型确定。

    DIAGNOSING NETWORK PROBLEMS IN AN IPV6 DUAL STACK NETWORK
    4.
    发明申请
    DIAGNOSING NETWORK PROBLEMS IN AN IPV6 DUAL STACK NETWORK 有权
    在IPV6双层网络中诊断网络问题

    公开(公告)号:US20100128612A1

    公开(公告)日:2010-05-27

    申请号:US12323050

    申请日:2008-11-25

    IPC分类号: G06F11/00

    摘要: Embodiments of the present invention are directed to diagnosing problems in a dual stack network supporting Internet Protocol Version Six (IPV6). Inventoried information can be retrieved from an inventory system in response to a problem associated the dual stack network. It can be determined whether a mismatch exists between live customer address information associated with a customer edge router and the inventoried information. A notification can be generated in response to determining whether a mismatch exists. The notification includes information representing a cause of the problem and resolution of the problem.

    摘要翻译: 本发明的实施例涉及诊断支持因特网协议版本6(IPV6)的双栈网络中的问题。 可以从库存系统中检索出已记录的信息,以响应与双堆栈网络相关的问题。 可以确定与客户边缘路由器相关联的实时客户地址信息与盘点信息之间是否存在不匹配。 可以响应于确定是否存在不匹配而生成通知。 该通知包括表示问题原因和解决问题的信息。

    Diagnosing problems associated with route groups in a network
    5.
    发明授权
    Diagnosing problems associated with route groups in a network 有权
    诊断与网络中的路由组相关联的问题

    公开(公告)号:US08169922B2

    公开(公告)日:2012-05-01

    申请号:US11963099

    申请日:2007-12-21

    IPC分类号: H04J1/16

    摘要: A system and method directed to diagnosing a problem associated with a route group in a network are disclosed. A problem associated with a route group is diagnosed by comparing inventory information associated with a route group to current route information associated with a router, where the router is associated with the route group. The process followed for diagnosing a problem associated with a route group depends on whether there is a mismatch between the inventory route information and the current route information.

    摘要翻译: 公开了一种旨在诊断与网络中的路由组相关联的问题的系统和方法。 通过将与路由组相关联的库存信息与与路由器相关联的当前路由信息进行比较来诊断与路由组相关联的问题,路由器与路由组相关联。 用于诊断与路由组相关联的问题的过程取决于库存路由信息与当前路由信息之间是否不匹配。

    Method and System for Virtual LAN Media Access Control Trouble Diagnostics
    8.
    发明申请
    Method and System for Virtual LAN Media Access Control Trouble Diagnostics 审中-公开
    虚拟局域网媒体访问控制故障诊断方法与系统

    公开(公告)号:US20100161769A1

    公开(公告)日:2010-06-24

    申请号:US12338267

    申请日:2008-12-18

    IPC分类号: G06F15/16 G06F15/177 G06N5/02

    摘要: Described herein are systems and methods for automatically troubleshooting problems related to Media Access Control (“MAC”) address limit problems within a virtual local area network (“VLAN”). An exemplary method includes identifying a media access control (“MAC”) address alert within a network, referencing a translation table of a plurality of MAC addresses to detect a whether a number of MAC addresses in the network exceeds a threshold number, and providing a solution for the MAC address alert. An exemplary system includes a rules building engine for identifying a media access control (“MAC”) address alert within a network, referencing a translation table of a plurality of MAC addresses to detect a whether a number of MAC addresses in the network exceeds a threshold number, and providing a solution for the MAC address alert. A further exemplary embodiment is related to a computer readable storage medium storing a set of instructions executable by a processor, the set of instructions being operable to identify a media access control (“MAC”) address alert within a network, reference a translation table of a plurality of MAC addresses to detect a whether a number of MAC addresses in the network exceeds a threshold number, and provide a solution for the MAC address alert.

    摘要翻译: 这里描述了用于自动排除与虚拟局域网(“VLAN”)内的媒体访问控制(“MAC”)地址限制问题相关的问题的系统和方法。 一种示例性方法包括:识别网络内的媒体访问控制(“MAC”)地址警报,参考多个MAC地址的转换表,以检测网络中的MAC数量是否超过阈值数, MAC地址提醒的解决方案。 示例性系统包括用于识别网络内的媒体访问控制(“MAC”)地址警报的规则构建引擎,参考多个MAC地址的转换表以检测网络中的MAC数量是否超过阈值 号码,并提供MAC地址警报的解决方案。 另一示例性实施例涉及存储可由处理器执行的一组指令的计算机可读存储介质,该组指令可操作以识别网络内的媒体访问控制(“MAC”)地址警报,参考 多个MAC地址,用于检测网络中的MAC地址数是否超过阈值,并提供MAC地址告警的解决方案。

    DIAGNOSING PROBLEMS ASSOCIATED WITH ROUTE GROUPS IN A NETWORK
    9.
    发明申请
    DIAGNOSING PROBLEMS ASSOCIATED WITH ROUTE GROUPS IN A NETWORK 有权
    与网络中的路由组相关的诊断问题

    公开(公告)号:US20090161549A1

    公开(公告)日:2009-06-25

    申请号:US11963099

    申请日:2007-12-21

    IPC分类号: H04L12/26 H04L12/56

    摘要: A system and method directed to diagnosing a problem associated with a route group in a network are disclosed. A problem associated with a route group is diagnosed by comparing inventory information associated with a route group to current route information associated with a router, where the router is associated with the route group. The process followed for diagnosing a problem associated with a route group depends on whether there is a mismatch between the inventory route information and the current route information.

    摘要翻译: 公开了一种旨在诊断与网络中的路由组相关联的问题的系统和方法。 通过将与路由组相关联的库存信息与与路由器相关联的当前路由信息进行比较来诊断与路由组相关联的问题,路由器与路由组相关联。 用于诊断与路由组相关联的问题的过程取决于库存路由信息与当前路由信息之间是否不匹配。

    METHOD OF PERFORMING ETHERNET GATEWAY SWITCH TROUBLE DIAGNOSTICS
    10.
    发明申请
    METHOD OF PERFORMING ETHERNET GATEWAY SWITCH TROUBLE DIAGNOSTICS 有权
    执行以太网网关交换机故障诊断的方法

    公开(公告)号:US20090138588A1

    公开(公告)日:2009-05-28

    申请号:US11945751

    申请日:2007-11-27

    IPC分类号: G06F15/173

    摘要: A service provider unit automatically diagnoses problems in an Ethernet network that are associated with layers 1, 2, and/or 3 and determines whether there is a problem associated with an Ethernet gateway switch EGS. Further diagnostics can be performed to determine the layer, type, and/or location of the problem(s) based on whether there is a problem with the EGS. The diagnostic process followed depends on the types of problem(s) in the network. Once the problems have been diagnosed, an operator can be notified of the location and/or type of problem.

    摘要翻译: 服务提供商单元自动诊断与层1,2和/或3相关联的以太网中的问题,并确定是否存在与以太网网关交换机EGS相关联的问题。 可以基于EGS是否存在问题,进行进一步诊断以确定问题的层,类型和/或位置。 所依赖的诊断过程取决于网络中的问题类型。 一旦诊断出问题,就可以向操作者通知问题的位置和/或类型。