Central call platform
    1.
    发明授权
    Central call platform 有权
    中央通话平台

    公开(公告)号:US08976949B2

    公开(公告)日:2015-03-10

    申请号:US12826153

    申请日:2010-06-29

    摘要: A system and method for providing telephone services to a secure facility from an external, centralized call platform. An embodiment of the system includes a call processing center that is external to the facility and includes a plurality of computer clusters, and is configured to route communications to and from a router located at the secure facility. Having a majority of the system located outside the facility reduces equipment requirements at each individual facility, improves security and uptime, and provides more efficient management and expansion of the call platform.

    摘要翻译: 一种用于从外部集中呼叫平台向安全设施提供电话服务的系统和方法。 该系统的一个实施例包括一个呼叫处理中心,该呼叫处理中心位于该设施的外部,并包括多个计算机集群,并被配置为将通信路由到位于安全设施的路由器。 位于设施外部的大部分系统减少了每个设施的设备需求,提高了安全性和正常运行时间,并提供了更有效的管理和扩展呼叫平台。

    Call management for secure facilities
    2.
    发明授权
    Call management for secure facilities 有权
    呼叫管理的安全设施

    公开(公告)号:US08917848B2

    公开(公告)日:2014-12-23

    申请号:US13843461

    申请日:2013-03-15

    申请人: Telmate LLC

    IPC分类号: H04M3/42 H04M3/38

    摘要: A method for controlling a call in a first controlled facility includes connecting an inmate in the first controlled facility to the call when each party of the call is verified, testing incoming audio on the call to detect a controlled facility tone from a second controlled facility, and transmitting a notification of a violation by the inmate when the controlled facility tone is detected in the incoming audio.

    摘要翻译: 一种用于控制第一受控设备中的呼叫的方法包括:当呼叫的每一方被验证时,将第一受控设施中的囚犯连接到呼叫,测试呼叫上的传入音频以从第二受控设备检测受控设施音调, 以及当在所述输入音频中检测到受控设施音时,发送由所述囚犯的违规通知。

    Residence-based calling rates, system and method
    4.
    发明授权
    Residence-based calling rates, system and method 有权
    基于居住的通话费率,系统和方法

    公开(公告)号:US08913725B1

    公开(公告)日:2014-12-16

    申请号:US14452495

    申请日:2014-08-05

    申请人: Telmate, LLC

    IPC分类号: H04M15/00 H04M15/08 H04M3/42

    摘要: An exemplary embodiment provides for a computer-implemented method for rating telephone calls originating from a secure facility. The method includes receiving a destination number, of a called party, for a telephone call from the secure facility and determining, based on the destination number, if the called party is pre-verified wherein pre-verified includes at least a billing address of the called party. Next, a rate for the telephone call is then determined based on the billing address of the called party, if the called party is pre-verified.

    摘要翻译: 示例性实施例提供了一种用于评估源自安全设施的电话呼叫的计算机实现的方法。 该方法包括从安全设施接收电话呼叫的目的地号码,并且基于目的地号码确定被叫方是否经过预验证,其中预验证包括至少一个帐号地址 被叫方 接下来,如果被叫方被预先验证,则基于被叫方的记帐地址确定电话呼叫的费率。

    DOSSIER PACKAGING
    5.
    发明申请
    DOSSIER PACKAGING 有权
    DOSSIER包装

    公开(公告)号:US20140282926A1

    公开(公告)日:2014-09-18

    申请号:US13834677

    申请日:2013-03-15

    申请人: TELMATE, LLC

    IPC分类号: G06F21/31

    摘要: The subject technology discloses configurations for receiving a request from a user to log into a communications server in which the request includes user credentials The user is authenticated based on the included user credentials in the request. The user is then permitted to log into the communications server if the user is successfully authenticated. An input selecting a person of interest is received. The subject technology retrieves information associated with the selected person of interest. A dossier of information including the retrieved information associated with the selected person of interest is generated. The subject technology transmits the generated dossier to the user or an indicated recipient.

    摘要翻译: 主题技术公开了用于从用户接收用于登录到其中请求包括用户凭证的通信服务器的请求的配置。用户基于请求中包括的用户凭证进行身份验证。 如果用户成功认证,则允许用户登录到通信服务器。 接收到选择感兴趣的人的输入。 主题技术检索与所选择的感兴趣的人相关联的信息。 生成包括与所选择的感兴趣的人相关联的检索信息的信息的档案。 主题技术将生成的档案传送给用户或指定的收件人。

    METHOD AND SYSTEM FOR FINANCING OF INMATE MOBILE DEVICES
    6.
    发明申请
    METHOD AND SYSTEM FOR FINANCING OF INMATE MOBILE DEVICES 有权
    精细移动设备融资方法与系统

    公开(公告)号:US20140273929A1

    公开(公告)日:2014-09-18

    申请号:US13837150

    申请日:2013-03-15

    申请人: TELMATE LLC

    IPC分类号: H04M15/00 H04W4/24

    摘要: A method for financing a mobile device for an inmate involves receiving a plurality of mobile device rules comprising limitations on usage of the mobile device by the inmate within a controlled facility, receiving the mobile device, and installing, on the mobile device, a mobile application, wherein the mobile application conforms the mobile device to the plurality of mobile device rules. The method also involves receiving a payment for the mobile device, and executing, by the mobile device, the mobile application.

    摘要翻译: 一种用于为犯人提供移动设备的融资方法包括接收多个移动设备规则,其中包括受受控设施内的囚犯使用移动设备的限制,接收移动设备,以及在移动设备上安装移动应用 ,其中所述移动应用程序使所述移动设备符合所述多个移动设备规则。 该方法还包括接收移动设备的支付,以及由移动设备执行移动应用。

    TIME-BASED MULTIVARIABLE SECURE FACILITY ALARM SYSTEM
    7.
    发明申请
    TIME-BASED MULTIVARIABLE SECURE FACILITY ALARM SYSTEM 有权
    基于时间的多重安全设备报警系统

    公开(公告)号:US20140266686A1

    公开(公告)日:2014-09-18

    申请号:US14211379

    申请日:2014-03-14

    申请人: TELMATE, LLC

    摘要: An exemplary embodiment provides for a computer-implemented method that generates a time-based multivariable secure facility alarm. The method includes selecting a person for alert monitoring, alert monitor criteria pertaining to the person and alarm notification rules. When an occurrence that satisfies the alert monitor criteria are detected, an alarm notification, based upon the alarm notification rules, is generated. The method's alert monitor criteria include at least two events and a time period such that the alert monitor criteria is satisfied when the at least two events occur within the time period. Additionally, at least one event of the at least two events is a non-telephonic event.

    摘要翻译: 示例性实施例提供了一种计算机实现的方法,其生成基于时间的多变量安全设施报警。 该方法包括选择用于警报监视的人员,关于该人员的警报监视标准和警报通知规则。 当检测到满足警报监视准则的事件时,产生基于警报通知规则的警报通知。 方法的警报监视标准包括至少两个事件和时间段,使得当在该时间段内发生至少两个事件时,警报监视标准被满足。 另外,至少两个事件的至少一个事件是非电话事件。

    Individual location tracking in detention environments

    公开(公告)号:US08761360B1

    公开(公告)日:2014-06-24

    申请号:US13843563

    申请日:2013-03-15

    申请人: Telmate, LLC

    IPC分类号: H04M11/00 H04M3/38

    摘要: Methods for permitting a log in to a restricted access communications terminal are provided. In one aspect, a method includes receiving a request from a user to access a communications terminal, the request including a first authentication provided by the user, and verifying the first authentication provided by the user. The method also includes identifying the user based on the verified first authentication, determining, based on an actual location of the communications terminal, that the user is restricted from accessing the communications terminal, and requesting a second authentication from the user when the user is attempting to access the communications terminal from an unauthorized or undocumented location. The method further includes receiving the second authentication from the user, verifying the second authentication provided by the user, and providing access to the user to the communications terminal based on the verified second authentication. Systems, terminals, and machine-readable media are also provided.