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公开(公告)号:US20250069085A1
公开(公告)日:2025-02-27
申请号:US18453532
申请日:2023-08-22
Applicant: PLUME DESIGN, INC.
Inventor: Alexey GADALIN , Derek LOWNSBROUGH , Ruk SUNDARAMURTHY , Yassine FANANE , Andriy LYASHCHENKO
IPC: G06Q30/012 , G06F3/0484 , H04W8/18
Abstract: Disclosed are systems and methods that provide a computerized device management framework that deterministically identifies and applies device warranty policies that manage how devices can be properly used, as well as the real-world and digital circumstances of such usage respective to approved activities subject to a warranty policy review. The disclosed framework can automatically detect a device's connection to a network (e.g., a Wi-Fi network), and based on information related to the device and the established connection, inter alia, determine which type of warranty policy to enact for the device and/or user of the device. The policy determination can effectuate the type of policy, term and/or conditions and exclusions that dictate how the device and/or activity related to the device are covered under the policy, and the real-world/digital manners for which the device can be utilized.
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公开(公告)号:US20250054331A1
公开(公告)日:2025-02-13
申请号:US18931854
申请日:2024-10-30
Inventor: Robert Alpine Jennings , Theresa E. Lommatsch , Ben Kobulnicky
IPC: G06V30/416 , G06Q20/04 , G06Q30/012 , G06Q30/04 , G06V30/41 , G06V30/413 , G06V30/414
Abstract: A receipt capture tool residing on a customer mobile device may be initiated when a customer completes an in-store or online purchase. The receipt capture tool may prompt the customer to capture an image of a receipt detailing a purchase and an item (e.g., product or service) purchased. For instance, the photo of a physical receipt may be taken by the mobile device, or an electronic receipt or email detailing the purchasing transmitted from a physical merchant or online merchant server may be stored. Receipt information may be extracted and saved with other information pertinent to the item purchased, including warranty information. If the customer needs to return or repair the item purchased at a future date, the receipt and warranty information may be subsequently accessed via their mobile device. The receipt and warranty information may also be stored in a searchable database to facilitate easy retrieval by the customer.
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公开(公告)号:US12217311B2
公开(公告)日:2025-02-04
申请号:US17819590
申请日:2022-08-12
Applicant: John F. Groom
Inventor: John F. Groom
IPC: G06Q40/08 , G06F3/04815 , G06F3/0484 , G06F9/54 , G06F16/23 , G06F16/245 , G06Q10/10 , G06Q30/012 , G06Q30/0645
Abstract: Apparatus and associated methods related to generate at least one quotation request from records related to tangible property. In an illustrative embodiment, a signal corresponding to input from a user identifying a real environment is received. For example, the user may transmit a quotation request associated with the real environment. Based on the quotation request, for example, identify information related to the real environment based on predetermined requirements associated with at least one API related to a type of the request. For example, at least one second quotation request may be generated as a function of the information to a plurality of vendors through the at least one API. Various embodiments may perform virtual environment operations to present a plurality of records related to the real environment.
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公开(公告)号:US12183341B2
公开(公告)日:2024-12-31
申请号:US18106606
申请日:2023-02-07
Applicant: ST CasesTech, LLC
Inventor: Steven Goldstein , John P. Keady
IPC: H04R5/04 , B25F5/00 , G05B19/042 , G06F3/16 , G06F21/10 , G06Q30/012 , G06Q30/018 , G06Q30/02 , G06Q30/0601 , G06Q40/08 , G10L13/00 , G10L15/22 , G10L25/84 , H03G3/32 , H04R1/10 , H04R25/00
Abstract: A personalized sound management system for an acoustic space includes at least one transducer, a data communication system, one or more processors operatively coupled to the data communication system and the at least one transducer, and a medium coupled to the one or more processors. The processors access a database of sonic signatures and display a plurality of personalized sound management applications that perform at least one or more tasks among identifying a sonic signature, calculating a sound pressure level, storing metadata related to a sonic signature, monitoring sound pressure level dosage levels, switching to an ear canal microphone in a noisy environment, recording a user's voice, storing the user's voice in a memory of an earpiece device, or storing the user's voice in a memory of a server system, or converting received text received in texts or emails to voice using text to speech conversion. Other embodiments are disclosed.
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公开(公告)号:US12136095B2
公开(公告)日:2024-11-05
申请号:US17659904
申请日:2022-04-20
Applicant: Dell Products L.P.
Inventor: Bijan Kumar Mohanty , Dhilip Kumar , Sujit Kumar Sahoo , Hung Dinh
IPC: G06Q30/00 , G06N3/08 , G06Q30/012 , G06Q30/014
Abstract: In one aspect, an example methodology implementing the disclosed techniques includes, by a product subscription service, receiving information regarding a hardware asset being returned at an end of a subscription and predicting, using a first machine learning (ML) model, whether the hardware asset has reached EOL. The method also includes, responsive to predicting that the hardware asset has reached EOL, creating, by the product subscription service, a work order to dispatch an eco-partner. The method may further include, by the product subscription service, responsive to predicting that the hardware asset has not reached EOL, predicting, using a second ML model, one or more new subscription orders matching the hardware asset and recommending the one or more matching new subscription orders as possible fits for the hardware asset.
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公开(公告)号:US12105856B2
公开(公告)日:2024-10-01
申请号:US17508726
申请日:2021-10-22
Applicant: Dell Products, L.P.
Inventor: Jason Matthew Young , A Anis Ahmed , Harmeet Singh
IPC: G06F9/00 , G06F11/22 , G06F15/177 , G06F21/57 , G06F21/73 , G06Q30/012
CPC classification number: G06F21/73 , G06F11/2247 , G06F21/57 , G06Q30/012
Abstract: Methods and systems are provided for validating and registering an IHS (Information Handling System) and components of the IHS for technical support. Upon delivery and initialization of an IHS, an inventory certificate that was uploaded to the IHS during factory provisioning of the IHS is retrieved. The inventory certificate includes an inventory that identifies factory-installed hardware components in the IHS. The inventory also specifies whether a registration requirement has been specified for the IHS, such as to initiate technical support. While still operating a pre-boot validation process, an inventory is collected of the detected hardware components of the IHS. Based on the inventory certificate, the validation process confirms whether a detected hardware component is a factory-installed hardware component and determines whether registration is required. If required, registration of the IHS is initiated by the validation process and initialization of the IHS continues.
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公开(公告)号:US12100012B2
公开(公告)日:2024-09-24
申请号:US17317982
申请日:2021-05-12
Applicant: Johnson-Rauhoff, Inc.
Inventor: Mike Huie
IPC: G06Q30/018 , G06F3/16 , G06K7/10 , G06K7/14 , G06Q10/087 , G06Q10/20 , G06Q30/012 , G06Q30/014 , G06V10/94 , G06V30/14
CPC classification number: G06Q30/018 , G06K7/10861 , G06K7/1443 , G06Q10/087 , G06V10/945 , G06V30/1452 , G06F3/16 , G06K2007/10504 , G06Q10/20 , G06Q30/012 , G06Q30/014
Abstract: A system for capturing a product tag image, extracting product information, and validating information. The extracted information is then utilized to populate a universal (brand independent) product registration database. To incentivize end users to register their new and in service products, entry is simplified by the use of an application on a smartphone, tablet or personal computer. A user downloads an application and enters their information then takes at least one picture/scan/image of the product label(s) that contain: 1) manufacturer name (and/or brand name), 2) model number, 3) serial number; and 4) date of production. Said information is extracted by Optical Character Recognition (OCR) and then validated before entering said database.
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公开(公告)号:US20240289812A1
公开(公告)日:2024-08-29
申请号:US18657214
申请日:2024-05-07
Applicant: Vertical Solutions, Inc.
Inventor: David Allen Miller , Kristen Kathleen Brannock , Dominic Adrian Irvin , Ronald William Wegmann, JR.
IPC: G06Q30/012
CPC classification number: G06Q30/012
Abstract: Systems, methods, and computer program products for alarm response automation in manufacturing, distribution, and general supply chain environments. Sensors categorized as part of an industrial IoT environment are used to detect asset health, including asset abnormalities and trends. Alarm exceptions generate actionable events, which are used to invoke a multi-tiered, hierarchical application of asset entitlements. This data guidance provides enhanced alarm response automation via intelligent filtration and consolidation by grouping recurrent or related alarms from assets, models, model types, components, customers, and sites into a single actionable event. This actionable event has its own unique categorizations that work in concert. At any point, additional, definable processes may be executed to further refine the data. The resulting layered, asset entitlement approach thereby creates a high level of filtration and intelligence from the IoT-generated data.
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公开(公告)号:US20240193614A1
公开(公告)日:2024-06-13
申请号:US17789743
申请日:2021-07-19
Applicant: LG Electronics Inc.
Inventor: Jiwoong EOM , Sujung KIM , Eunhyun LEE , Changju NA
IPC: G06Q30/012 , G06Q10/0833 , H04L9/08 , H04L12/28 , H04L67/55
CPC classification number: G06Q30/012 , G06Q10/0833 , H04L9/0866 , H04L9/088 , H04L12/2809 , H04L67/55
Abstract: A mobile terminal according to an embodiment of the present disclosure can receive an automatic registration request for automatic registration of one of one or more home appliances displayed on an automatic registration guide screen, and display an automatic registration process screen indicating that automatic registration of the corresponding home appliance is in progress in response to the received automatic registration request.
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公开(公告)号:US12008577B2
公开(公告)日:2024-06-11
申请号:US17055932
申请日:2019-05-21
Applicant: Visa International Service Association
Inventor: Ranjiva Prasad , Nidhi Kapoor , Jake Butler
CPC classification number: G06Q20/407 , G06Q20/047 , G06Q20/3276 , G06Q30/0281 , G06Q90/20 , G06Q30/012
Abstract: Described herein are systems and techniques for facilitating reclamation requests. In this disclosure, a system is described in which information related to a number of transactions is received by a service computer. The service computer may determine what transactions, or portions thereof, are eligible for reclamation and to what extent. Once eligible transactions, or portions thereof, have been identified, the service computer may identify requirements for making a reclamation request. The service computer may then identify a client device associated with the eligible transactions, generate, and transmit notifications to the client device to facilitate the submission of a reclamation request.
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