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    Optimized hardware product returns for subscription services
    1.
    发明授权
    Optimized hardware product returns for subscription services 有权

    公开(公告)号：US12136095B2

    公开(公告)日：2024-11-05

    申请号：US17659904

    申请日：2022-04-20

    Applicant: Dell Products L.P.

    Inventor： Bijan Kumar Mohanty ,  Dhilip Kumar ,  Sujit Kumar Sahoo ,  Hung Dinh

    IPC: G06Q30/00 ,  G06N3/08 ,  G06Q30/012 ,  G06Q30/014

    Abstract: In one aspect, an example methodology implementing the disclosed techniques includes, by a product subscription service, receiving information regarding a hardware asset being returned at an end of a subscription and predicting, using a first machine learning (ML) model, whether the hardware asset has reached EOL. The method also includes, responsive to predicting that the hardware asset has reached EOL, creating, by the product subscription service, a work order to dispatch an eco-partner. The method may further include, by the product subscription service, responsive to predicting that the hardware asset has not reached EOL, predicting, using a second ML model, one or more new subscription orders matching the hardware asset and recommending the one or more matching new subscription orders as possible fits for the hardware asset.

    Product Registration System
    4.
    发明申请
    Product Registration System 有权

    公开(公告)号：US20240412231A1

    公开(公告)日：2024-12-12

    申请号：US18812342

    申请日：2024-08-22

    Applicant: Johnson-Rauhoff, Inc.

    Inventor： Mike Huie

    IPC: G06Q30/018 ,  G06F3/16 ,  G06K7/10 ,  G06K7/14 ,  G06Q10/087 ,  G06Q10/20 ,  G06Q30/012 ,  G06Q30/014 ,  G06V10/94 ,  G06V30/14

    Abstract: A system for capturing a product tag image, extracting product information, and validating information. The extracted information is then utilized to populate a universal (brand independent) product registration database. To incentivize end users to register their new and in service products, entry is simplified by the use of an application on a smartphone, tablet or personal computer. A user downloads an application and enters their information then takes at least one picture/scan/image of the product label(s) that contain: 1) manufacturer name (and/or brand name), 2) model number, 3) serial number; and 4) date of production. Said information is extracted by Optical Character Recognition (OCR) and then validated before entering said database.

    Digital twin maturation tracking
    6.
    发明授权
    Digital twin maturation tracking 有权

    公开(公告)号：US12093158B2

    公开(公告)日：2024-09-17

    申请号：US16587081

    申请日：2019-09-30

    Applicant: International Business Machines Corporation

    Inventor： Lisa Seacat DeLuca ,  Joseph G. Berti

    IPC: G06F11/30 ,  G06F11/34 ,  G06Q30/014

    CPC classification number: G06F11/3409 ,  G06F11/301 ,  G06F11/3051 ,  G06Q30/014

    Abstract: Track transformations of mature digital twins from time of creation to decommissioning of the physical asset. As physical assets evolve, changes, repairs, maintenance and services relevant to the physical assets originally provided, can be applied or deemed inapplicable in the current state. Mature digital twins are leveraged to identify proposed changes to physical assets and compare original digital twins of the base asset to determine whether deviations over time render the proposed changes irrelevant. Irrelevant changes, due to deviations from the original digital twin, are further analyzed to determine whether the irrelevancy is due to a previous action performed on the physical asset and update to the mature digital twin. Previous updates to physical assets, reflected in the mature digital twin, can be eligible for rebates and incentives where the asset owners performed actions that render proposed updates irrelevant, while relevant changes are approved and permeated to mature digital twins.

    Recall and promotion processing system and related methods
    7.
    发明授权
    Recall and promotion processing system and related methods 有权

    公开(公告)号：US11880856B1

    公开(公告)日：2024-01-23

    申请号：US17958471

    申请日：2022-10-03

    Applicant: Inmar Clearing, Inc.

    Inventor： John Keeter

    IPC: G06Q30/00 ,  G06Q30/0208 ,  G06Q20/20 ,  G06Q30/014 ,  G05B19/418

    CPC classification number: G06Q30/0208 ,  G06Q20/202 ,  G06Q30/014

    Abstract: A recall and promotion processing system may include shopper devices, each associated with a corresponding shopper, and a recall-promotion processing server. The server may obtain historical purchase data associated with the shoppers, and determine whether a given recalled product was purchased by a given shopper based upon the historical purchase data. The server may, when the given recalled product was purchased by the given shopper, generate and communicate a recall notification and a digital promotion to the corresponding shopper device. The digital promotion may be redeemable toward a product for purchase based upon the given recalled product and may have a redeemable value associated therewith. The server may, when the given recalled product was purchased by the given shopper, obtain redemption data associated with the digital promotion for the shoppers, and adjust a subsequent redeemable value for a subsequent digital promotion based upon the redemption data.

    MOBILE APPLICATION-BASED BICYCLE REPAIR, WARRANTY CLAIM PROCESSING, RECALL NOTIFICATION, AND TRIP ANALYSIS
    10.
    发明公开
    MOBILE APPLICATION-BASED BICYCLE REPAIR, WARRANTY CLAIM PROCESSING, RECALL NOTIFICATION, AND TRIP ANALYSIS 审中-公开

    公开(公告)号：US20230376912A1

    公开(公告)日：2023-11-23

    申请号：US18318332

    申请日：2023-05-16

    Applicant: Menahem Holdings LLC

    Inventor： Ben Menahem

    IPC: G06Q10/20 ,  G06Q30/012 ,  G06Q30/014

    CPC classification number: G06Q10/20 ,  G06Q30/012 ,  G06Q30/014

    Abstract: Methods of supporting mobile application-based bicycle repair, warranty claim processing, and trip analysis include storing a bicycle serial number in association with a user identifier identifying a user of a mobile application and receiving bicycle trip data from a mobile communication device having the mobile application installed thereon, the bicycle trip data derived by the mobile application based at least in part on sensor data collected from one or more sensors disposed on a bicycle. The bicycle trip data may be associated with the bicycle serial number based on the association between the bicycle serial number and the user identifier identifying the user of the mobile application. The bicycle trip data may, for example, be provided to a bicycle repair service provider capable of deriving bicycle repair service information therefrom, which may be provided to the mobile communication device and displayable by the mobile application.

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