公开(公告)号：WO2004025909A1

公开(公告)日：2004-03-25

申请号：PCT/US2003/024800

申请日：2003-08-26

Applicant: SBC PROPERTIES, L.P.

Inventor： EDMON, Eugene, Lane ,  YING, Goangshiuan, Shawn

IPC: H04L12/56

CPC classification number: H04M7/0057 ,  H04L2012/5656 ,  H04M3/42102

Abstract: A voice communication occurs between a subscriber terminal and a called party terminal through a public switched telephone network (PSTN) or Internet protocol (IP) network. A gateway receives at least one digital voice packet from the subscriber terminal through a local loop, the voice packet including voice data, a context identifier (CID) associated with the voice packet based on a local loop protocol, and no packet header. The gateway maps the CID to a communication session and adds a packet header, which includes routing information based on the mapped CID. The gateway forwards the voice packet to the IP network for routing to the called party terminal based on the packet header. A gateway controller may determine whether to route the call through the PSTN or the IP network based on whether a number of the called party terminal has an associated IP address.

Abstract translation: 通过公共交换电话网（PSTN）或因特网协议（IP）网络在用户终端和被叫方终端之间进行语音通信。 网关通过本地环路从用户终端接收至少一个数字语音分组，语音分组包括语音数据，基于本地环路协议与语音分组相关联的上下文标识符（CID），并且没有分组报头。 网关将CID映射到通信会话，并添加包头，其包括基于映射CID的路由信息​​。 网关将语音数据包转发到IP网络，以便基于分组报头路由到被叫方终端。 网关控制器可以基于被叫方的数量是否具有相关联的IP地址来确定是否通过PSTN或IP网络路由呼叫。

公开(公告)号：WO2004006589A3

公开(公告)日：2004-01-15

申请号：PCT/US2003/021011

申请日：2003-07-02

Applicant: SBC PROPERTIES, L.P. ,  ANSARI, Ahmad ,  MEDFORD, Brad Allen ,  WHITE, Russel William ,  HARTMAN, David Bruce

Inventor： ANSARI, Ahmad ,  MEDFORD, Brad Allen ,  WHITE, Russel William ,  HARTMAN, David Bruce

IPC: H04N7/18

Abstract: Each of a plurality of remote control devices (70, 72, 74, and 76) receives user-initiated video selections of any of direct broadcast satellite (DBS) channels, digital subscriber line (DSL) video content, and combinations of DBS channels and DSL video content. Based on the selections, each of a plurality one of video processing modules is responsive to a corresponding one of the remote control devices to request any of a DBS channel, DSL video content, and a combination of a DBS signal and DSL video content, and to generate a television signal based thereon. A DBS distribution module (44) simultaneously receives and distributes all DBS channels requested by the video processing modules (50, 52, 54, and 56). A DSL modem receives any DSL video content requested by the video processing modules. A networking module (80) distributes the DSL video content to those of the video processing modules requesting same.

公开(公告)号：WO2004006510A1

公开(公告)日：2004-01-15

申请号：PCT/US2003/016247

申请日：2003-06-30

Applicant: SBC PROPERTIES, L.P.

Inventor： CHEN, Weijing ,  ALLEN, Keith, Joseph

IPC: H04L12/28

CPC classification number: H04L12/4641 ,  H04L41/5054 ,  H04L2012/561 ,  H04L2012/5667

Abstract: A subscriber dynamically selects an Internet protocol (IP) service provider (20, 22, 24). In response to the selection, a digital subscriber line (DSL) modem (12) establishes a switched virtual circuit (SVC) connection from the subscriber (10) to the selected service provider (20, 22, 24) across an asynchronous transfer mode (ATM) network (16). After the SVC has been established, the modem (12) formats IP data, received from the subscriber (10), into ATM cells. The ATM cells are forwarded from the DSL modem (12), via the SVC, to a router (18) associated with the selected service provider (20, 22, 24). The router (18) formats the ATM cells into IP packets and forwards the IP packets to the selected service provider (20, 22, 24). Thus, the subscriber (10) has a dynamically established connection to the selected service provider (20, 22, 24) that can be used for IP traffic.

Abstract translation: 用户动态地选择因特网协议（IP）服务提供商（20,22,24）。 响应于该选择，数字用户线（DSL）调制解调器（12）通过异步传输模式建立从用户（10）到所选服务提供商（20,22,24）的切换虚拟电路（SVC）连接 ATM）网络（16）。 在SVC建立之后，调制解调器（12）将从用户（10）接收的IP数据格式化成ATM信元。 ATM信元通过SVC从DSL调制解调器（12）转发到与所选服务提供商（20,22,24）相关联的路由器（18）。 路由器（18）将ATM信元格式化成IP包，并将IP包转发给所选服务提供商（20,22,24）。 因此，订户（10）具有到可以用于IP业务的所选择的服务提供商（20,22,24）的动态建立的连接。

公开(公告)号：WO2003047232A1

公开(公告)日：2003-06-05

申请号：PCT/US2002/036127

申请日：2002-11-25

Applicant: SBC PROPERTIES, L.P.

Inventor： TILIKS, Dianna, Inara ,  GRUCHALA, Carol, Shifrin ,  BOOK, Nancy, Ann ,  CROCKETT, Susanne, Marie ,  MOSS, John, Wesley ,  BLUMENSCHEIN, Gordon, Lynn ,  MCBLAIN, Thomas, Joseph ,  MOY, William, M. ,  STROUD, Kenneth, Robert

IPC: H04M15/00

CPC classification number: H04M15/41 ,  H04M3/44 ,  H04M15/00 ,  H04M15/06 ,  H04M15/08 ,  H04M15/09 ,  H04M15/43 ,  H04M15/745 ,  H04M15/90 ,  H04M2215/0108 ,  H04M2215/016 ,  H04M2215/0164 ,  H04M2215/0192 ,  H04M2215/62 ,  H04M2215/66

Abstract: A telecommunications service translates an abbreviated dialing code into a toll free number, routes the call to an interexchange carrier, and manages the billing associated with the call. A billing system processes the billing such that a subscriber of the abbreviated dialing code service is billed for the call rather than a calling party.

Abstract translation: 电信服务将缩写拨号代码转换为免费电话号码，将呼叫路由到交换机间，并管理与呼叫相关联的计费。 计费系统处理计费，使得缩短拨号代码服务的订户对于呼叫而不是呼叫方进行计费。

公开(公告)号：WO2004082244A3

公开(公告)日：2004-09-23

申请号：PCT/US2004/005228

申请日：2004-03-09

Applicant: SBC PROPERTIES L.P. ,  LOWMASTER, Robert ,  UNDERWOOD, Sidney L.

Inventor： LOWMASTER, Robert ,  UNDERWOOD, Sidney L.

IPC: H04M1/64

Abstract: A centralized recorded announcement unit (120) shared by multiple end offices (130, 150, 170) on a public switched telephone network stores announcements in digital files. When a call is received at a switch (125) and an announcement is required, the announcement is played to the caller by an announcement device (140, 160, 180) if the particular announcement file is stored locally. If the announcement is not stored locally, a request is sent to the centralized recorded announcement unit (120) to retrieve the announcement file and play the announcement to the caller. Both the request and the announcement file are sent via a packed-switched network (128).

公开(公告)号：WO2004081720A3

公开(公告)日：2004-09-23

申请号：PCT/US2004/006677

申请日：2004-03-04

Applicant: SBC PROPERTIES, L.P. ,  KNOTT, Benjanim, A. ,  PASQUALE, Theodore, B. ,  JOSEPH, Kurt, M. ,  MILLS, Scott, H. ,  MILLER, James, T. ,  BUSHEY, Robert, R. ,  MARTIN, John, M.

Inventor： KNOTT, Benjanim, A. ,  PASQUALE, Theodore, B. ,  JOSEPH, Kurt, M. ,  MILLS, Scott, H. ,  MILLER, James, T. ,  BUSHEY, Robert, R. ,  MARTIN, John, M.

IPC: H04M003/00

Abstract: A system and method for providing customer activities while in queue allows for one or more customers to interact with one or more customer activities while waiting to speak with a live agent. The customers engage the customer activities while holding in a queue where the customer activities reduce the boredom, frustration, and perceived hold duration associated with holding to speak to a live agent. The customers are offered one or more options of the customer activities to interact with and the system and method monitors the customer’s selections and interaction with the customer activities. As agents become available, each customer is transferred to an agent along with information regarding the customer’s interaction with a selected customer activity. Upon completion of the interaction between the agent and the customer, the customer has the option to return to the selected customer activity and continue interacting with the selected customer activity.

公开(公告)号：WO2004068825A2

公开(公告)日：2004-08-12

申请号：PCT/US2004/001215

申请日：2004-01-16

Applicant: SBC PROPERTIES, L.P. ,  HALPERN, Jackie, A. ,  BERELIAN, Elias ,  BAKER, Lesley, A.

Inventor： HALPERN, Jackie, A. ,  BERELIAN, Elias ,  BAKER, Lesley, A.

IPC: H04M

CPC classification number: H04M15/41 ,  H04M3/4931 ,  H04M7/00 ,  H04M15/00 ,  H04M15/06 ,  H04M15/16 ,  H04M15/43 ,  H04M15/80 ,  H04M2207/206 ,  H04M2215/0152 ,  H04M2215/0164 ,  H04Q3/66 ,  H04Q2213/13097 ,  H04Q2213/13102 ,  H04Q2213/13103 ,  H04Q2213/13141

Abstract: A system for providing termination information for an international telephone number includes a centralized database of terminating characteristics. The system may also include request processing logic that receives an international telephone number from a user. In response to receiving the telephone number, the request processing logic may automatically query the centralized database to obtain information that indicates whether the telephone number uses wireless termination. In response to obtaining the information from the centralized database, the request processing logic may automatically transmit to the user a response that indicates whether the telephone number uses wireless termination. The system may also include a database engine that uses a tree structure of linked nodes to perform a longest matching prefix search on the telephone number in response to the request processing logic querying the centralized database.

Abstract translation: 用于提供国际电话号码的终端信息的系统包括终端特性的集中数据库。 该系统还可以包括从用户接收国际电话号码的请求处理逻辑。 响应于接收到电话号码，请求处理逻辑可以自动查询集中式数据库以获得指示电话号码是否使用无线终端的信息。 响应于从集中式数据库获得信息，请求处理逻辑可以自动向用户传送指示电话号码是否使用无线终端的响应。 该系统还可以包括数据库引擎，其响应于请求处理逻辑查询集中式数据库，使用链接节点的树结构来对电话号码执行最长匹配前缀搜索。

公开(公告)号：WO2004066607A2

公开(公告)日：2004-08-05

申请号：PCT/US2003/040186

申请日：2003-12-17

Applicant: SBC PROPERTIES, L.P. ,  COSTA, Pierre

Inventor： COSTA, Pierre

IPC: H04N

CPC classification number: H04N21/47202 ,  H04N7/17318 ,  H04N21/2181 ,  H04N21/23805

Abstract: Multiple videos in a particular set are distributed for local storage at central offices. Each of the videos is distributed to at least one but not all of the central offices. An order for a selected video from the set is received from a customer served by a first of central offices. If the selected video is not stored by the first central office but is stored by a second of the central offices, the selected video is downloaded from second central office to the first central office, and communicated from the first central office to the customer.

Abstract translation:

特定集合中的多个视频分发用于中央办公室的本地存储。 每个视频都分发给至少一个中央办公室，但不是全部。 从第一个中央办公室服务的客户接收来自该组的选定视频的订单。 如果所选视频不是由第一中心局存储，而是由第二中心局存储，则所选视频从第二中心局下载到第一中心局，并且从第一中心局向顾客传达。 / p>

公开(公告)号：WO2004010680A2

公开(公告)日：2004-01-29

申请号：PCT/US2003/021939

申请日：2003-07-15

Applicant: SBC PROPERTIES, L.P. ,  ANSARI, Ahmad ,  PHILLIPS, Debra, Ann

Inventor： ANSARI, Ahmad ,  PHILLIPS, Debra, Ann

IPC: H04N

CPC classification number: H04N21/4183 ,  H04N7/104 ,  H04N7/106 ,  H04N7/17309 ,  H04N21/2143 ,  H04N21/4113 ,  H04N21/4122 ,  H04N21/4147 ,  H04N21/42607 ,  H04N21/42676 ,  H04N21/454 ,  H04N21/6118 ,  H04N21/8126

Abstract: A multi-channel video and data unit comprises a splitter to split a combined data and video service signal into a data service signal and at least one video service signal. A modem and data networking module generates a data networking signal based on the data service signal. A user-initiated video selection is received by each of a plurality of remote control devices. Each of a plurality of video processing modules is responsive to a corresponding one of the remote controls to process the video service signal based on the user-initiated video selection and to generate a corresponding television signal based thereon. Each of a plurality of combiners combines the television signal from a corresponding one of the video processing modules with the data networking signal to form a corresponding combined television and data networking signal.

Abstract translation: 多通道视频和数据单元包括分离器，用于将组合的数据和视频服务信号分解为数据服务信号和至少一个视频服务信号。 调制解调器和数据网络模块基于数据服务信号生成数据网络信号。 用户发起的视频选择由多个遥控设备中的每一个接收。 多个视频处理模块中的每一个响应于相应的一个遥控器，以基于用户发起的视频选择来处理视频服务信号，并且基于此产生相应的电视信号。 多个组合器中的每一个将来自视频处理模块中的相应一个的电视信号与数据联网信号组合，以形成对应的组合的电视和数据联网信号。

公开(公告)号：WO2004010675A1

公开(公告)日：2004-01-29

申请号：PCT/US2003/019919

申请日：2003-06-25

Applicant: SBC PROPERTIES, L.P.

Inventor： STARR, Thomas, J., J. ,  BROWN, Carlton, L.

IPC: H04M1/24

CPC classification number: H04M3/306 ,  H04M1/24 ,  H04M3/10 ,  H04M3/301 ,  H04M3/308 ,  H04M11/062

Abstract: System for pre-qualifying telephone transmissions line for XDS communication services. The system includes a modem (10), located at the customer premises to be connected . The modem (10) analyzes actual signals to determine the electrical characteristics of the communication channel associated with the customer premises. The modem (10) includes a transmitter (26), receiver (26) and controller (30) to generate test signals and receive responses. The modem (10) then analyzes the data to generate an output value indicative of the electrical characteristics of the communication channel being tested. This output value is then displayed (48) to a user or transmitted over the communication channel to a network. The system thereby eliminates the necessity of dispatching a technician to test the telephone line, and provides more accurate test results than those achievable at the network side of the connection alone.

Abstract translation: 用于XDS通信服务预认证电话传输线的系统。 该系统包括一个调制解调器（10），位于要连接的客户处所。 调制解调器（10）分析实际信号以确定与客户驻地相关联的通信信道的电特性。 调制解调器（10）包括发射器（26），接收器（26）和控制器（30），用于产生测试信号并接收响应。 调制解调器（10）然后分析数据以产生指示被测通信信道的电特性的输出值。 然后将该输出值显示（48）给用户或通过通信信道发送到网络。 因此，该系统消除了派遣技术人员测试电话线的必要性，并且提供比在连接的网络侧可实现的测试结果更准确的测试结果。