CALL NOTIFICATION WITH RICH CALLER IDENTIFICATION
    4.
    发明申请
    CALL NOTIFICATION WITH RICH CALLER IDENTIFICATION 审中-公开
    带有丰富的来电者识别的呼叫通知

    公开(公告)号:WO2007109342A9

    公开(公告)日:2007-11-08

    申请号:PCT/US2007007063

    申请日:2007-03-21

    Abstract: Communication systems and methods are described that include call notification with rich caller identification. Components of the communication systems are configured to receive a call for a user via an enterprise voice channel. A call request is automatically generated in response to event data of the received call. The call request includes caller data from enterprise databases or directories. The caller data provides identifying information of the caller to the user via the call request. The call request can include response options by which the user can participate in the call. The call request is routed to a target device of the user via a data channel of the host enterprise. The target device provides the user with multiple action or response options via the call request. The response options include for example accepting the call, delaying the call, forwarding the call, ignoring the call, and ignoring the caller.

    Abstract translation: 描述的通信系统和方法包括具有丰富呼叫者识别的呼叫通知。 通信系统的组件被配置为通过企业语音信道接收用户的呼叫。 响应于接收到的呼叫的事件数据,自动生成呼叫请求。 呼叫请求包括来自企业数据库或目录的呼叫者数据。 呼叫者数据通过呼叫请求向用户提供呼叫者的识别信息。 呼叫请求可以包括用户可以参与呼叫的响应选项。 呼叫请求通过主机企业的数据信道路由到用户的目标设备。 目标设备通过呼叫请求向用户提供多个操作或响应选项。 响应选项包括例如接受呼叫,延迟呼叫,转接呼叫,忽略呼叫以及忽略呼叫者。

    SYSTEMS AND METHODS FOR QUALITY MEASUREMENTS OF DIGITAL NETWORKS
    9.
    发明申请
    SYSTEMS AND METHODS FOR QUALITY MEASUREMENTS OF DIGITAL NETWORKS 审中-公开
    数字网络质量测量系统与方法

    公开(公告)号:WO2005086659A3

    公开(公告)日:2007-10-25

    申请号:PCT/US2005005811

    申请日:2005-02-25

    CPC classification number: H04M3/2227

    Abstract: A system for measuring quality of a digital network having a controller (28), a test dialer (32), a network component, and a testing function (30) resident on the network component. The network component is remote from the test dialer (32) and the controller (28). The network component communicates with the controller (28) and the test dialer (32) over the digital network. The controller (28) controls the test dialer (32) and the testing function (30) to determine a voice quality, a call completion quality, a load capability quality, and any combinations thereof.

    Abstract translation: 一种用于测量具有驻留在网络组件上的控制器(28),测试拨号器(32),网络组件和测试功能(30)的数字网络的质量的系统。 网络组件远离测试拨号器(32)和控制器(28)。 网络组件通过数字网络与控制器(28)和测试拨号器(32)进行通信。 控制器(28)控制测试拨号器(32)和测试功能(30)以确定语音质量,呼叫完成质量,负载能力质量及其任何组合。

    CALL NOTIFICATION WITH RICH CALLER IDENTIFICATION

    公开(公告)号:WO2007109342A3

    公开(公告)日:2007-09-27

    申请号:PCT/US2007/007063

    申请日:2007-03-21

    Abstract: Communication systems and methods are described that include call notification with rich caller identification. Components of the communication systems are configured to receive a call for a user via an enterprise voice channel (5, Fig 5). A call request (3, Fig 5) is automatically generated in response to event data of the received call. The call request includes caller data from enterprise databases or directories. The caller data provides identifying information of the caller to the user via the call request. The call request can include response options by which the user can participate in the call. The call request is routed to a target device of the user via a data channel of the host enterprise. The target device provides the user with multiple action or response options via the call request The response options include for example accepting the call, delaying the call, forwarding the call, ignoring the call, and ignoring the caller.

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