公开(公告)号：WO2018004535A1

公开(公告)日：2018-01-04

申请号：PCT/US2016/039784

申请日：2016-06-28

Applicant: KIMBERLY-CLARK WORLDWIDE, INC.

Inventor： WILLIAMS, Frederick J. ,  GHAZI, Babak R. ,  BECKER, Stephen

IPC: G06Q10/06 ,  G06Q10/04

Abstract: A system and method are provided for maintenance of service areas within a facility by a plurality of attendants, wherein each service area has one or more product dispensers that require periodic refill. Via a sensor configured with each product dispenser and a control system in communication with the sensors, a product level or amount of product in each dispenser is determined. Based on information from the sensors, a respective refill time is computed for refilling each of the dispensers. Location of the attendants is tracked on a continuous or periodic basis. As a function of the computed refill times and location of the various attendants, one of the attendants is selected to service one or more of the product dispensers in a particular service area. An alert message is generated and transmitted to the selected attendant that gives the location of the particular service area within the facility. Determination of the selected attendant is made such that the selected attendant reaches the particular service area at or near the computed refill time of the one or more product dispensers in the particular service area facility.

Abstract translation: 提供了一种系统和方法，用于由多个服务员维护设施内的服务区域，其中每个服务区域具有一个或多个需要定期再填充的产品分配器。 通过配置有每个产品分配器的传感器和与传感器通信的控制系统，确定每个分配器中的产品水平或产品量。 基于来自传感器的信息，计算相应的再填充时间以重新填充每个分配器。 与会者的位置是连续或定期跟踪的。 根据计算的再填充时间和各种服务人员的位置，选择一个服务人员为特定服务区域中的一个或多个产品分配器提供服务。 生成一条警报消息并将其发送给选定的服务人员，以提供设施内特定服务区域的位置。 对所选择的服务员进行确定，使得所选择的服务员在特定服务区设施中的一个或多个产品分配器的计算的再填充时间处或附近到达特定服务区。

公开(公告)号：WO2019232298A1

公开(公告)日：2019-12-05

申请号：PCT/US2019/034798

申请日：2019-05-31

Applicant: KIMBERLY-CLARK WORLDWIDE, INC.

Inventor： MAHAFFEY, Cleary E. ,  PURCELL, Ricky W. ,  WILLIAMS, JR., Frederick J. ,  BECKER, Stephen

IPC: G06Q10/06

Abstract: A washroom management system with a sensor to generate operability level data for a washroom component; a controller to modify operation of the washroom component; and a central management system to access the operability level data, communicate with the controller and evaluate the operability data to determine an actionable event type for the washroom component, and the central system further configured to in response to determining the event type is the automated resolution event, put the washroom component into the issue resolution state and then putting the washroom component to one of the normal operation state or disabled state based on evaluating the operability level data after the issue resolution state; and in response to determining the event type is the assisted resolution event, leave the washroom component in the normal operation state or put it into the disabled state and causing a message to be sent to an attendant.

公开(公告)号：WO2018004533A1

公开(公告)日：2018-01-04

申请号：PCT/US2016/039777

申请日：2016-06-28

Applicant: KIMBERLY-CLARK WORLDWIDE, INC.

Inventor： GHAZI, Babak R. ,  WILLIAMS, Frederick J. ,  BECKER, Stephen

IPC: G06Q10/06 ,  G06Q50/10

CPC classification number: G06Q10/06 ,  A47K10/34 ,  A47K2010/3226 ,  G06Q10/20 ,  G06Q50/10

Abstract: A system and method are provided for improving product usage prior to refill of product dispensers in service areas that include a plurality of such dispensers. Via a sensor configured with each of the product dispensers and a control system in communication with the sensors, a product level or amount condition of product in each dispenser is detected. Based on the information from the sensors, a visual or audio message is generated and transmitted to the patron that encourages the patron to use a first product dispenser that has a greater product fill amount as compared to a second product dispenser in the same or a different service area.

Abstract translation: 提供了一种系统和方法，用于在包括多个这种分配器的服务区域中重新填充产品分配器之前改进产品使用。 通过配置有每个产品分配器和与传感器通信的控制系统的传感器，检测每个分配器中产品的产品水平或数量状况。 基于来自传感器的信息，生成视觉或音频消息并将其传送给顾客，鼓励顾客使用与相同或不同的第二产品分配器相比具有更大产品填充量的第一产品分配器 服务区。

公开(公告)号：WO2016122624A1

公开(公告)日：2016-08-04

申请号：PCT/US2015/013868

申请日：2015-01-30

Applicant: KIMBERLY-CLARK WORLDWIDE, INC.

Inventor： BECKER, Stephen ,  DUNBAR, Charlene ,  KIRKLAND, Jason ,  MOEDE, Warren ,  SCHULZ, Tom ,  SHEEHAN, Chrissy ,  SHIPP, Peter W., Jr. ,  ZIELINSKI, Matt ,  TRAMONTINA, Paul F.

IPC: B65H43/00 ,  G06T7/00

CPC classification number: A47K10/36 ,  A47K10/3612 ,  A47K10/424 ,  B65H16/005 ,  B65H26/06 ,  B65H26/066 ,  B65H2404/143 ,  B65H2511/142 ,  B65H2511/152 ,  B65H2511/512 ,  B65H2553/42 ,  B65H2557/11 ,  B65H2557/23 ,  B65H2701/1924 ,  G06K9/4609 ,  G06K9/4652 ,  G06K2209/25 ,  G06T7/62 ,  G06T7/90 ,  G06T2207/30124 ,  B65H2220/03

Abstract: A system and control method for determining an amount of paper product dispensed from a dispenser or remaining in the dispenser is provided. The paper product is initially loaded in the dispenser as a paper product formation, such as a roll or stack of the product. At defined intervals, a digital image of an aspect of the paper product formation in the dispenser is taken and transmitted to a digital imager processor. A feature of the digital image that changes as the paper product formation decreases in size as the paper product is dispensed is analyzed and compared with a predetermined value of the feature at a predefined size of the paper product formation to determine an amount of the paper product dispensed or remaining in the dispenser.

Abstract translation: 提供了一种用于确定从分配器分配或保留在分配器中的纸张产品的量的系统和控制方法。 纸产品最初作为纸制品形成装载在分配器中，例如产品的卷或堆叠。 在限定的间隔，取得分配器中的纸产品形成的一个方面的数字图像并将其传送到数字成像器处理器。 分析纸张产品形状随着纸品分配时尺寸的减小而变化的数字图像的特征，并将其与预定尺寸的纸产品组合中的特征的预定值进行比较，以确定纸制品的量 分配或保留在分配器中。

公开(公告)号：WO2019212855A1

公开(公告)日：2019-11-07

申请号：PCT/US2019/029117

申请日：2019-04-25

Applicant: KIMBERLY-CLARK WORLDWIDE, INC.

Inventor： MAHAFFEY, Cleary E. ,  BECKER, Stephen

IPC: G06Q10/00 ,  G06Q50/00 ,  G06F9/48 ,  G06F9/50 ,  B65D83/00 ,  A47K5/06 ,  A47K10/32

Abstract: A system comprising a plurality of dispensers each configured to dispense a respective hygienic consumable product during a dispense operation and each including a processor and memory; a distributed computing program configured to receive data defining a computational task comprising work streams and generate data assigning the work streams to at least two of the plurality of dispensers, wherein each of the at least two of the plurality of dispensers are configured to use their respective processor and memory to work on their respective work streams; and a data processing apparatus configured to run the distributed computing program.

公开(公告)号：WO2016137458A1

公开(公告)日：2016-09-01

申请号：PCT/US2015/017493

申请日：2015-02-25

Applicant: KIMBERLY-CLARK WORLDWIDE, INC.

Inventor： DUNBAR, Charlene ,  MOEDE, Warren ,  SHEEHAN, Chrissy ,  SHIPP, Peter W., Jr ,  BECKER, Stephen ,  KIRKLAND, Jason ,  SCHULZ, Thomas H. ,  TRAMONTINA, Paul F. ,  ZIELINSKI, Matthew T.

IPC: G06Q30/02

CPC classification number: G06Q30/0233 ,  G06Q10/06 ,  G06Q10/0639 ,  G06Q10/06398 ,  G06Q20/127 ,  G06Q20/387 ,  G06Q30/02 ,  G06Q30/0207 ,  H04W4/80

Abstract: A system and control method are provided for encouraging patron use of washrooms at commercial establishments. A plurality of commercial establishments are enrolled in a washroom rewards program, as well as patrons that may frequent or visit such establishments. Respective point values in the washroom rewards program are established for defined washroom activities performed by the patrons in the washrooms of the commercial establishments. The identity and location of the commercial establishments are provided to the patrons. Upon the patrons performing one of the defined washroom activities in one of the commercial establishments, the patron is identified and awarded credit of the points for the defined activity to a player account assigned to the patron. Provisions are made for the patrons to redeem accumulated points in their respective account for an award.

Abstract translation: 提供了一种系统和控制方法，用于鼓励在商业机构中使用洗手间。 许多商业机构被列入洗手间奖励计划，以及可能频繁或访问这些机构的顾客。 洗手间奖励计划中的各个点值被建立用于由商业机构的洗手间中的顾客执行的定义的洗手间活动。 商业机构的身份和位置提供给顾客。 在顾客在其中一个商业场所执行定义的洗手间活动之一后，顾客将被识别，并将所定义活动的积分授予分配给顾客的玩家账户。 拨款条款是让顾客在各自的账户中赎回累积积分。

公开(公告)号：WO2016137457A1

公开(公告)日：2016-09-01

申请号：PCT/US2015/017490

申请日：2015-02-25

Applicant: KIMBERLY-CLARK WORLDWIDE, INC.

Inventor： BECKER, Stephen ,  KIRKLAND, Jason ,  SCHULZ, Thomas H. ,  TRAMONTINA, Paul F. ,  DUNBAR, Charlene ,  MOEDE, Warren ,  SHEEHAN, Chrissy ,  SHIPP, Peter, W, Jr. ,  ZIELINSKI, Matthew, T

IPC: G06Q30/02

CPC classification number: G06Q30/0226 ,  G06Q10/06 ,  G06Q10/0639 ,  G06Q10/06398 ,  G06Q30/02 ,  G06Q30/0207

Abstract: A system and associated method for encouraging individual employees of a business, or members of a team, to practice proper washroom activities is provided. The employees or team members are enrolled a washroom rewards program, and certain washroom facilities are designated as available to the individuals for use in the rewards program. The washroom facilities are configured with an identification (ID) system that automatically identifies enrolled employees or team members that enter the facility. Point values are assigned in the washroom rewards program for defined washroom activities performed by the individuals in the designated washroom facilities, and upon performance of such activities, the individual is identified via the ID system and a personal account assigned to the individual is automatically credited with the point value. The points are redeemable by the individuals for an award value.

Abstract translation: 提供了鼓励个体员工或团队成员进行适当洗手活动的系统和相关方法。 员工或团队成员注册了洗手间奖励计划，某些洗手间设施指定为个人可用于奖励计划。 洗手间设施配有识别（ID）系统，自动标识进入设施的登记的员工或团队成员。 在卫生间奖励计划中，指定卫生间奖励计划中指定洗手间设施中的个人执行的定义的洗手间活动，并且在执行此类活动时，通过身份证明系统识别个人，并且分配给个人的个人帐户被自动记入 点值。 个人可获得奖励积分。

公开(公告)号：WO2021167623A1

公开(公告)日：2021-08-26

申请号：PCT/US2020/019310

申请日：2020-02-21

Applicant: KIMBERLY-CLARK WORLDWIDE, INC.

Inventor： HOWELL, Reilly ,  BECKER, Stephen

IPC: G06Q10/06 ,  G06Q10/04 ,  A47K5/06 ,  A47K10/24 ,  G01R31/382

Abstract: Methods, systems and apparatus for operating a dispenser system including receiving product usage information and battery status from each of a plurality of dispensers, determining expected product depletion dates for each of the plurality of dispensers based on the respective product usage information; determining expected battery depletion dates for each of the plurality of dispensers based on the respective battery status; determining respective dispenser tasks for one or more of the plurality of dispensers that specify tasks a dispenser is responsible to perform over a given time period to cause, for each of one or more of the plurality of dispensers, the respective expected product depletion date and expected battery depletion date to be within a threshold range of one another, and communicating the respective dispenser tasks to the one or more of the plurality of dispensers.

公开(公告)号：WO2017105464A1

公开(公告)日：2017-06-22

申请号：PCT/US2015/066411

申请日：2015-12-17

Applicant: KIMBERLY-CLARK WORLDWIDE, INC

Inventor： WILLIAMS, Frederick J. ,  BECKER, Stephen

IPC: A47K10/24 ,  A47K10/32 ,  A47K10/38 ,  B65D83/08 ,  B65D85/67 ,  B65D25/00

CPC classification number: A47K10/24 ,  A47K10/32 ,  A47K10/3687 ,  A47K10/38 ,  A47K2010/3226 ,  A47K2010/3253 ,  B65D25/00 ,  B65D83/08 ,  B65D85/67 ,  G07F9/026

Abstract: Methods, systems and apparatus for dynamically adjusting product use reporting schedules for dispensers to increase or decrease the frequency of such reports based on expected product use such as a date the dispenser is expected to be depleted.

Abstract translation: 用于动态调整分配器的产品使用报告时间表的方法，系统和设备基于预期的产品使用（例如分配器预计将耗尽的日期）来增加或减少这种报告的频率。 p>

公开(公告)号：WO2016159953A1

公开(公告)日：2016-10-06

申请号：PCT/US2015/023312

申请日：2015-03-30

Applicant: KIMBERLY-CLARK WORLDWIDE, INC.

Inventor： BECKER, Stephen ,  DUNBAR, Charlene ,  KIRKLAND, Jason ,  MOEDE, Warren ,  SCHULZ, Thomas, H. ,  SHEEHAN, Chrissy ,  SHIPP, Jr., Peter, W. ,  TRAMONTINA, Paul, F. ,  ZIELINSKI, Matthew, T.

IPC: G06Q50/10

CPC classification number: G06Q10/0631 ,  G06Q10/06 ,  G06Q10/087 ,  G06Q10/20 ,  G07F9/026 ,  G07F11/002 ,  G07F13/025 ,  G07F17/18 ,  H04W4/80

Abstract: A system and associated method are provided for maintenance of a plurality of washroom facilities by maintenance personnel, wherein each of the washroom facilities has one or more consumable product dispensers that require periodic refill. For each of the washroom facilities, the product dispensers are configured with a sensor that detects a product level or amount condition of the product dispenser, the sensors in communication with a monitoring station assigned to the washroom facility. A set of instructions unique to each of the washroom facilities is generated based upon the detected product level or amount conditions of the dispensers in the respective washroom facility, the set of instructions including instructions as to the amount of product refill to be added to the dispensers. With an identification (ID) system configured within each washroom facility, maintenance personnel that enter the washroom facility are identified and provided with the unique set of instructions in a message via a mobile smart device carried by the maintenance personnel or an audio or visual display device within the washroom facility.

Abstract translation: 提供了一种系统和相关方法，用于由维护人员维护多个洗手间设施，其中每个洗手间设施具有需要定期补充的一个或多个消耗品产品分配器。 对于每个洗手间设施，产品分配器配置有传感器，其检测产品分配器的产品水平或数量状况，传感器与分配给洗手间设施的监控站通信。 基于检测到的各个洗手间设施中的分配器的产品水平或数量条件来生成每个洗手间设施独特的一组指令，该组指令包括关于要添加到分配器的产品补充量的指令 。 通过在每个洗手间设施内配置识别（ID）系统，识别进入洗手间设施的维护人员，并通过由维护人员携带的移动智能设备或音频或视频显示设备在消息中提供唯一的指令集 在洗手间设施内。