摘要:
The invention relates to a method (400) for modifying the working procedure of a communications group platform (TKGP) (100) in a telecommunications network (TK network) for at least one driver object 1 (410), which is controlled by a subscriber object (TLN) (121), by modifying the function of at least one object 3 (412) to be modified or that has been modified, using at least one modifying object 2 (411), and relates to a telecommunications group platform (TKGP) for producing communications group processes (TKGVs). The invention also relates to a method (400) for managing communications group processes (TKGVs), comprising the following steps: provision of a driver object (410), which defines at least one additional object (412) to be provided; at least one modifying object (412) is made available in order to provide the additional object defined by the driver object (410); generation of an algorithm (413) from the modifying object; and provision of the additional object by the execution of the algorithm (414 - 415; 416).
摘要:
A communications system (100) includes a communications channel (101), a first processing unit (115), an interface unit (120), and an interrupt controller (210). The first processing unit (115) is adapted to monitor the communications channel (101) and provide a plurality of status bits. The interface unit (120) includes an interrupt register (215). The interrupt controller (210) is adapted to identify a plurality of interrupts in response to changes in the status bits. Each interrupt has a priority, and the interrupt controller (210) is adapted to store selected interrupts in the interrupt register (215) in an order determined by the priority of the interrupts. A method includes monitoring a communications channel (101). A plurality of status bits associated with the monitoring are provided. A plurality of interrupts are identified based on changes in the status bits, each interrupt having a priority. Selected interrupts are stored in an interrupt queue (22, 225, 230) in an order determined by the priority of the interrupts.
摘要:
The invention relates to a method (400) for modifying the working procedure of a communications group platform (TKGP) (100) in a telecommunications network (TK network) for at least one driver object 1 (410), which is controlled by a subscriber object (TLN) (121), by modifying the function of at least one object 3 (412) to be modified or that has been modified, using at least one modifying object 2 (411), and relates to a telecommunications group platform (TKGP) for producing communications group processes (TKGVs). The invention also relates to a method (400) for managing communications group processes (TKGVs), comprising the following steps: provision of a driver object (410), which defines at least one additional object (412) to be provided; at least one modifying object (412) is made available in order to provide the additional object defined by the driver object (410); generation of an algorithm (413) from the modifying object; and provision of the additional object by the execution of the algorithm (414 - 415; 416).
摘要:
In the figure, a queueing system in a call center (19) is adapted to queue voice mails as well as live telephone calls. In a preferred embodiment the calls include both connection-oriented switched telephony (COST) calls (13) and Data Network Telephony (DNT) calls (12). Callers are enabled to leave voice mails as an alternative to waiting, and records of the voice mails are queued, preferably in the same queue processing the live calls. In some embodiments the call center is enabled to process e-mails, video mails and facsimile messages as well as live calls and voice mail messages, and all types of multimedia communication can be queued in the same queue according to prestored routing rules and priority rules.
摘要:
Die Erfindung betrifft realzeitnahes Änderungsverfahren eines Technischen-Kommunikationsgruppen-Vorgangs (TKGVs), der von einer Technischen-Kommunikationsgruppen-Plattform (TKGP) verwaltet wird, wobei jeder TKGV durch ein oder mehrere verteilte Objekte, hiernach als Objekte-3 bezeichnet, kontrolliert ist, mit den folgenden Schritten: • Definieren durch einen Teilnehmer des TKGVs eines Objekts, hiernach als treibendes Objekts-1 bezeichnet, das die Änderung festlegt, die an mindestens einem zu ändernden Objekt-3 des TKGVs durchgeführt werden soll; • Ableiten eines Algorithmus, hiernach als änderndes Objekt-2 bezeichnet, aus dem treibenden Objekt-1; • Ausführen des ändernden Objekts-2, was zu mindestens einem geänderten Objekt-3 führt; und • Substituieren des mindestens einen zu ändernden Objekts-3 durch das mindestens eine geänderte Objekt-3; • wobei die TKGP einem Teilnehmer des TKGV Informationen über diesen TKGV bereitstellt.
摘要:
The invention uses a suppressed ringing connection, switched through the existing call processing switch fabric, to connect two CPEs for long duration, low priority calls. The suppressed ringing connection is implemented such that the connection is disconnected if an incoming call to one of the CPEs or an outgoing request for service from one of the CPEs is made. If the suppressed ringing connection is disconnected due to a request for normal service to or from one of the CPEs, the system of the invention automatically reestablishes the suppressed ringing connection after the normal service call has ended such that the long duration suppressed ringing connection can be maintained on a quasi-permanent basis. As a result, the suppressed ringing connection can be maintained for long duration connections without disrupting normal incoming or outgoing service to either of the connected CPEs.
摘要:
A feature checker (90) provides the ability to review communications service features for interaction problems at service creation time, or at runtime. Hence a feature can be reviewed against existing service features or against a specific other user's features. The feature checker is based on modelling communications service features as constraint satisfaction problems in which constraints (600, 605) determine preset relationships between values (610, 615) for variables (200, 215, 300, 400) of the feature. The model can then be searched for inconsistencies which indicate feature interaction. Interaction can be solved by building in an 'alternative invoke' (610) for a feature which overcomes the inconsistency. This might be for instance a form of invoke which, when instantiated, actively suppresses a conflicting feature.
摘要:
The invention uses a suppressed ringing connection, switched through the existing call processing switch fabric, to connect two CPEs for long duration, low priority calls. The suppressed ringing connection is implemented such that the connection is disconnected if an incoming call to one of the CPEs or an outgoing request for service from one of the CPEs is made. If the suppressed ringing connection is disconnected due to a request for normal service to or from one of the CPEs, the system of the invention automatically reestablishes the suppressed ringing connection after the normal service call has ended such that the long duration suppressed ringing connection can be maintained on a quasi-permanent basis. As a result, the suppressed ringing connection can be maintained for long duration connections without disrupting normal incoming or outgoing service to either of the connected CPEs.