SYSTEM AND METHOD FOR PROVIDING MULTI-SITE VISUALIZATION AND SCORING OF PERFORMANCE AGAINST SERVICE AGREEMENT
    1.
    发明申请
    SYSTEM AND METHOD FOR PROVIDING MULTI-SITE VISUALIZATION AND SCORING OF PERFORMANCE AGAINST SERVICE AGREEMENT 审中-公开
    提供多地点可视化和服务协议性能评估的系统和方法

    公开(公告)号:US20170053224A1

    公开(公告)日:2017-02-23

    申请号:US15199806

    申请日:2016-06-30

    CPC classification number: G06Q10/06393 G06F3/0481 G06F3/04842

    Abstract: A method includes obtaining information associated with a service provider's activities with respect to multiple computing systems at multiple locations. For each location, the method includes identifying multiple key performance indicator (KPI) scores using the information, where the KPI scores are associated with different characteristics of the service provider's activities with respect to the computing system at that location. For each location, the method also includes identifying an overall location score associated with that location for the service provider using the KPI scores associated with that location and weights associated with the KPI scores. The method further includes identifying an overall multi-site score associated with the multiple locations using the overall location scores associated with the locations. In addition, the method includes generating a graphical display based on at least one of: the overall location scores, the overall multi-site score, and the KPI scores.

    Abstract translation: 一种方法包括获得与多个位置处的多个计算系统相关的服务提供者活动的信息。 对于每个位置,该方法包括使用该信息识别多个关键性能指标(KPI)分数,其中KPI分数与该位置处的计算系统的服务提供者的活动的不同特征相关联。 对于每个位置,该方法还包括使用与该位置相关联的KPI评分和与KPI分数相关联的权重来识别与服务提供商的该位置相关联的总体位置得分。 所述方法还包括使用与所述位置相关联的总体位置得分识别与所述多个位置相关联的整体多站点得分。 此外,该方法包括基于以下各项中的至少一个生成图形显示:总体位置分数,整体多站点得分和KPI得分。

    Apparatus and method for providing event context with notifications related to industrial process control and automation system

    公开(公告)号:US10466688B2

    公开(公告)日:2019-11-05

    申请号:US14868058

    申请日:2015-09-28

    Abstract: A method includes transmitting a notification to an end-user device, where the notification identifies an event in an industrial process control and automation system. The method also includes obtaining contextual information associated with the event, where the contextual information includes one or more types of additional information associated with the event. The method further includes transmitting the contextual information to the end-user device. In addition, the method could include receiving a request for the contextual information from the end-user device, where the contextual information is transmitted to the end-user device in response to the request. The contextual information could be obtained from multiple devices or systems automatically in response to the request.

    Apparatus and method for protecting proprietary information over public notification infrastructure

    公开(公告)号:US10021063B2

    公开(公告)日:2018-07-10

    申请号:US14863006

    申请日:2015-09-23

    Inventor: Andrew Duca

    CPC classification number: H04L51/38 H04L51/14

    Abstract: A method includes generating an obfuscation of a notification and transmitting the obfuscation to an end-user device via an unsecure notification infrastructure. The method also includes, in response to a request from the end-user device, transmitting the notification to the end-user device via a secure connection. The request from the end-user device can also be received via the secure connection. The method could also include receiving information associated with an event and storing at least one of the notification and the information in association with the obfuscation, where the notification contains the information. The event could denote an event associated with an industrial process control and automation system. The obfuscation could include a unique identifier associated with the notification or a summary of the notification.

    Apparatus and method for translating industrial process control and automation system events into mobile notifications

    公开(公告)号:US10021064B2

    公开(公告)日:2018-07-10

    申请号:US14869629

    申请日:2015-09-29

    CPC classification number: H04L51/38 H04L12/1895 H04L67/26

    Abstract: A method includes receiving information identifying multiple events in an industrial process control and automation system and routing the events to one or more subscribers, where the one or more subscribers include a notification system. The method also includes translating the events into notifications using the notification system and transmitting each notification for delivery to one or more mobile end-user devices. The method could further include identifying multiple rules, where each rule defines at least one condition and at least one action. Each condition is associated with at least one event, and each action is associated with information related to the at least one event. In addition, the method could include determining whether the at least one condition of each rule is satisfied based on the information identifying the multiple events, where the notifications are generated based on each rule whose at least one condition is satisfied.

    APPARATUS AND METHOD FOR AUTOMATED EVENT NOTIFICATION READ RECEIPT TO SUPPORT NON-REPUDIATED AUDITING OR OTHER FUNCTIONS IN INDUSTRIAL PROCESS CONTROL AND AUTOMATION SYSTEM
    8.
    发明申请
    APPARATUS AND METHOD FOR AUTOMATED EVENT NOTIFICATION READ RECEIPT TO SUPPORT NON-REPUDIATED AUDITING OR OTHER FUNCTIONS IN INDUSTRIAL PROCESS CONTROL AND AUTOMATION SYSTEM 审中-公开
    用于自动化事件通知的装置和方法读取支持工业过程控制和自动化系统中的非反馈性审计或其他功能

    公开(公告)号:US20160337166A1

    公开(公告)日:2016-11-17

    申请号:US14868168

    申请日:2015-09-28

    CPC classification number: H04L41/069 H04L41/22 H04L43/04 H04L43/08

    Abstract: A method includes transmitting a notification to a first end-user device, where the notification is associated with an event in an industrial process control and automation system. The method also includes receiving a first read receipt identifying when a user of the first end-user device opened the notification or viewed or read details about the notification at the first end-user device. In addition, the method includes storing the first read receipt or information related to the first read receipt in association with the notification and/or the event. The method could also include transmitting the notification to a second end-user device and transmitting a first indication to the second end-user device, where the first indication indicates that the user of the first end-user device opened the notification or viewed or read the details about the notification.

    Abstract translation: 一种方法包括向第一终端用户设备发送通知,其中通知与工业过程控制和自动化系统中的事件相关联。 该方法还包括接收第一终端用户设备的用户何时打开通知或者在第一最终用户设备上查看或读取关于该通知的细节的第一读取收据。 此外,该方法包括存储与通知和/或事件相关联的第一读取的收据或与第一读取的收据相关的信息。 该方法还可以包括将通知发送到第二最终用户设备并向第二最终用户设备发送第一指示,其中第一指示指示第一最终用户设备的用户打开通知或查看或读取 有关通知的详细信息。

Patent Agency Ranking