Apparatus, systems and methods for managing incoming and outgoing communication
    1.
    发明申请
    Apparatus, systems and methods for managing incoming and outgoing communication 有权
    用于管理传入和传出通信的设备,系统和方法

    公开(公告)号:US20070248220A1

    公开(公告)日:2007-10-25

    申请号:US11787168

    申请日:2007-04-13

    IPC分类号: H04M1/66

    摘要: The present invention provides apparatus, systems and methods for managing incoming and outgoing communications for various communications methods. The invention provides control over inbound communications including definition of if, when, and who may communicate with a recipient. The invention also supports concealed identification communication in that no actual addresses, phone numbers, or other addressing IDs are required to be exchanged by the communication initiator and recipient. The invention also provides the capability to initiate immediate, delayed, scheduled, or recurring outbound communications. As depicted in FIG. 1, if the database (45) contains call management settings for a call recipient, the application logic (40) will evaluate the rules to determine if a particular caller is authorized to connect with the call recipient at the current time and date. If the caller is authorized by the recipient to connect to the recipient phone number, and is furthermore authorized to do so for the current time and date, the application logic (40) will connect the call utilizing the public telephone switch (50). The computer (1) passes the caller and call recipient phone numbers as stored in the database (45) to the telephone switch (50) using an application programming interface (“API”) appropriate to the service provider or telephone switch manufacturer. The exemplary embodiment of the invention utilizes an API provided by a telephone service provider as an interface to its switching infrastructure (50). The API captures both caller and recipient telephone numbers along with other variables useful for call setup and tracking. The telephone service provider then connects both parties' telephones (55), (60) to a phone call by dialing both numbers and connecting the call upon the parties' answer.

    摘要翻译: 本发明提供了用于管理用于各种通信方法的进入和离开通信的装置,系统和方法。 本发明提供对入站通信的控制,包括是否定义,何时以及谁可以与接收者通信。 本发明还支持隐藏的识别通信,因为通信发起者和接收者不需要交换实际的地址,电话号码或其他寻址ID。 本发明还提供了发起即时,延迟,计划或重复出站通信的能力。 如图1所示。 如图1所示,如果数据库(45)包含呼叫接收者的呼叫管理设置,则应用逻辑(40)将评估规则以确定特定呼叫者是否被授权在当前时间和日期与呼叫接收者连接。 如果呼叫者被接收方授权连接到接收者电话号码,并且当前时间和日期进一步授权这样做,则应用逻辑(40)将使用公共电话交换机(50)连接呼叫。 计算机(1)使用适用于服务提供商或电话交换机制造商的应用编程接口(“API”)将呼叫者传递给存储在数据库(45)中的接收方电话号码,以呼叫电话交换机(50)。 本发明的示例性实施例利用由电话服务提供商提供的API作为其交换基础设施(50)的接口。 API捕获呼叫者和接收者电话号码以及用于呼叫建立和跟踪的其他变量。 然后,电话服务提供商通过拨打两个号码并且在各方的答复上连接呼叫来将双方的电话(55),(60)连接到电话呼叫。