公开(公告)号：US20220335360A1

公开(公告)日：2022-10-20

申请号：US17233738

申请日：2021-04-19

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Scott J. PAPPAS ,  Jeremiah J. NELSON ,  Steve MARDAKIS ,  Chantal LEVERT ,  Francois CREGHEUR

IPC: G06Q10/06 ,  G06F16/245 ,  G06Q50/26

Abstract: A method for routing civilian calls to a public-safety officer is provided herein. During operation, a call processor receives a civilian call having a source identifier number identifying a source of the call and a target identifier number identifying a target of the call. A public-safety officer is determined that is the target of the call and a public-safety officer status database is accessed to determine a current status of the public-safety officer. When the officer is able to take the call, the call is routed directly to the officer. When the officer is unable to take the call, the officer status database is accessed, and a best available officer to take the call is determined. The call is then routed to the best available officer that is able to take the call.

公开(公告)号：US20230122732A1

公开(公告)日：2023-04-20

申请号：US17504671

申请日：2021-10-19

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Chantal LEVERT ,  Ewelina SOBON ,  Kenneth W. DOUROS ,  Chia Ying LEE

IPC: H04W4/33 ,  H04W4/029 ,  H04W4/02 ,  H04W4/38 ,  H04W24/10

Abstract: A security ecosystem, device and method for communicating with communication devices based on workflow interactions is provided. A device monitors execution of a safety workflow, the safety workflow comprising one or more triggers and one or more responsive actions. The device provides, at a display screen, an indication of the safety workflow and respective visual indications of: a physical sensor that generated sensor data of a trigger of the safety workflow; and a communication device associated with a responsive action to the trigger. The device detects, via an input device, an interaction with one or more of the respective visual indications to interact with one or more of the physical sensor and the communication device. Based on the interaction, the device one or more of: retrieves the sensor data; initiates communication with the communication device; and sends the sensor data to the communication device.

公开(公告)号：US20240184819A1

公开(公告)日：2024-06-06

申请号：US18074291

申请日：2022-12-02

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Chantal LEVERT ,  Francois CREGHEUR ,  Scott J. PAPPAS ,  Steve MARDAKIS

IPC: G06F16/435 ,  G06F16/438 ,  G06F21/62

CPC classification number: G06F16/435 ,  G06F16/438 ,  G06F21/6254

Abstract: The present specification provides an electronic media redaction system including performance analytics. In an embodiment, a baseline redacted version of a media file is received, and a comparative redacted version of the media file is also received. A comparison is made between the comparative redacted version of the media file and the baseline redacted version of the media file. As a result of the comparison, a performance ranking is determined and a display is controlled to cause the performance ranking to be generated on the display.

公开(公告)号：US20240365091A1

公开(公告)日：2024-10-31

申请号：US18764777

申请日：2024-07-05

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Chantal LEVERT ,  Ewelina SOBON ,  Kenneth W. DOUROS ,  Chia Ying LEE

IPC: H04W4/33 ,  H04W4/02 ,  H04W4/029 ,  H04W4/38 ,  H04W24/10

CPC classification number: H04W4/33 ,  H04W4/023 ,  H04W4/029 ,  H04W4/38 ,  H04W24/10

Abstract: A device monitors execution of a safety workflow, the safety workflow comprising one or more triggers and one or more responsive actions. The device provides, at a display screen, an indication of the safety workflow and respective visual indications of: a physical sensor that generated sensor data of a trigger of the safety workflow; and a communication device associated with a responsive action to the trigger. The device detects, via an input device, an interaction with one or more of the respective visual indications to interact with one or more of the physical sensor and the communication device. Based on the interaction, the device one or more of: initiates communication with the communication device; and sends the sensor data to the communication device.

公开(公告)号：US20220360961A1

公开(公告)日：2022-11-10

申请号：US17316427

申请日：2021-05-10

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Scott J. PAPPAS ,  Steve MARDAKIS ,  Chantal LEVERT ,  Jeremiah J. NELSON ,  Francois CREGHEUR

IPC: H04W4/90 ,  H04W64/00 ,  H04W4/021 ,  H04W4/029 ,  H04W4/12

Abstract: A device, system, and method for selecting a public safety answering point server to include on a call is provided. A first communication device associated with a first responder, during a call with a second communication device, provides first and second input mechanisms to select a public-safety answering point (PSAP) to include on the call, respectively based on an association with the first communication device or based on a location of the second communication device. In response to detecting activation of the first or second input mechanism, the first communication device respectively provides, to a network server: information to identify the association with the first communication device or the location of the second communication device. Subsequently, first and second communication devices communicate on the call with a PSAP as selected by the network server.