公开(公告)号：US6052367A

公开(公告)日：2000-04-18

申请号：US777723

申请日：1996-12-20

申请人： Ronald John Bowater ,  Michael Cobbett ,  Lawrence Leon Porter ,  Mervyn Anthony Staton

发明人： Ronald John Bowater ,  Michael Cobbett ,  Lawrence Leon Porter ,  Mervyn Anthony Staton

IPC分类号： G06F13/00 ,  H04L29/06 ,  H04M3/493 ,  H04M3/50 ,  H04M3/533 ,  H04M7/12 ,  H04L12/66

CPC分类号： H04L29/06 ,  H04M3/493 ,  H04M3/533 ,  H04M7/12

摘要： Using the Internet World Wide Web (WWW) network 320, a WWW Client 310 can communicate with a WWW Server 330 to request the reconfiguration of or to generate software which controls a voice processing application. A voice response system client communicates with a voice response system server to alter the configuration of the voice response system or control the execution of software on said voice response system which enables a voice application program to be generated. The output of the voice response system ordinarily destined for display on a visual display unit of a local terminal is directed to the voice response system server. The voice response system server forwards the data to a voice response system client. The voice response system client generates data in a first format useable by said WWW client terminal from data in a second format received from said voice response system and generates data in said second format useable by said voice response system from data in said first format received from WWW client terminal, that is, the voice response system client dynamically generates HTML data from the data generated by the voice response system for transmission to and subsequent display at the WWW client terminal and visa versa.

摘要翻译： 使用互联网万维网（WWW）网络320，WWW客户端310可以与WWW服务器330进行通信，以请求重新配置或产生控制语音处理应用的软件。 语音响应系统客户端与语音响应系统服务器进行通信以改变语音响应系统的配置或控制所述语音应答系统上的软件的执行，从而能够生成语音应用程序。 通常用于在本地终端的可视显示单元上显示的语音应答系统的输出被引导到语音应答系统服务器。 语音应答系统服务器将数据转发到语音应答系统客户端。 语音应答系统客户端以所述语音响应系统接收的第二格式的数据生成所述WWW客户端终端能够使用的第一格式的数据，并以所述第一格式从所述第一格式的数据生成所述第二格式的数据， WWW客户终端，即语音响应系统客户机从语音响应系统产生的数据动态生成HTML数据，以便传送到WWW客户终端并随后在WWW客户终端显示，反之亦然。

公开(公告)号：US06282269B1

公开(公告)日：2001-08-28

申请号：US08763156

申请日：1996-12-10

申请人： Ronald John Bowater ,  Lawrence Leon Porter

发明人： Ronald John Bowater ,  Lawrence Leon Porter

IPC分类号： H04M164

CPC分类号： H04L29/06 ,  H04M3/533 ,  H04M7/00 ,  H04M7/12 ,  Y10S379/908

摘要： A first Internet telephone system 620 attempts to call with a second Internet telephone system 630 via the Internet 600. However, the second Internet telephone system 630 is not logged onto the Internet at the time of the call. In response to the failed attempt to call, the first Internet telephone system prompts the user to send voice mail to the user of the second Internet telephone system. This results in a phone call over the Internet between a voice mail system 610 and the first Internet telephone system, allowing a greeting to be heard, and a message to be stored. This message may be subsequently retrieved, either using an Internet telephone system over the Internet, or using a standard phone over the conventional telephone network.

摘要翻译： 第一互联网电话系统620尝试经由互联网600与第二互联网电话系统630呼叫。然而，在通话时，第二互联网电话系统630未登录到因特网。 响应于呼叫失败的尝试，第一互联网电话系统提示用户向第二互联网电话系统的用户发送语音邮件。 这导致通过因特网在语音邮件系统610和第一互联网电话系统之间的电话呼叫，允许听到问候语和要被存储的消息。 可以随后通过因特网使用因特网电话系统或者通过常规电话网络使用标准电话来检索该消息。

公开(公告)号：US06278772B1

公开(公告)日：2001-08-21

申请号：US09107686

申请日：1998-06-30

申请人： Ronald John Bowater ,  Lawrence Leon Porter

发明人： Ronald John Bowater ,  Lawrence Leon Porter

IPC分类号： H04M164

CPC分类号： H04M3/42221 ,  H04M2201/60

摘要： Voice data requires large storage resources even when compressed and takes a long time to retrieve. Further the required information cannot normally be directly located and it is difficult to analyze the voice data for statistical information. There is described a method for performing a voice recognition function on a voice telephone conversation to convert the conversation into text data using a voice processing system. The method comprises receiving voice data representing the telephone conversation comprising a first series of speech data from an agent interspersed with a second series of speech data from a client and storing the first and second series of speech data as a single body of voice data for later retrieval. Then a voice recognition function is performed on the voice data to convert it into text data representing the telephone conversation and the text data is stored for later retrieval. Such a solution allows entire days/weeks or even months of conversation to be stored and accessed. Since the memory space required is considerably smaller for text storage it is possible to keep many days of conversation in directly accessible memory that may be searched by a computer. Furthermore it is possible to search for keywords typed from the keyboard and it is not necessary to manually scan the entire conversation for the desired topic.

摘要翻译： 语音数据即使在压缩并需要很长时间的时候也需要大量的存储资源。 此外，所需的信息通常不能直接定位，并且难以分析用于统计信息的语音数据。 描述了一种用于在语音电话会话上执行语音识别功能的方法，以使用语音处理系统将会话转换成文本数据。 该方法包括接收表示电话对话的语音数据，该语音数据包括来自客户端的散布有第二系列语音数据的代理的第一系列语音数据，并将第一和第二系列语音数据存储为单个语音数据主体以供以后使用 恢复。 然后对语音数据执行语音识别功能，将其转换为表示电话会话的文本数据，并存储文本数据以备以后检索。 这样的解决方案允许存储和访问整个几天或几个月甚至几个月的会话。 由于文本存储所需的存储空间相对较小，因此可以在可由计算机搜索的可直接访问的存储器中保持多天的会话。 此外，可以搜索从键盘输入的关键字，而不需要手动扫描整个会话以获得所需主题。

公开(公告)号：US06195358B1

公开(公告)日：2001-02-27

申请号：US08914111

申请日：1997-08-19

申请人： Ronald John Bowater ,  Simon Robert Davies ,  Lawrence Leon Porter ,  Mark George Stewart Reid Thomas

发明人： Ronald John Bowater ,  Simon Robert Davies ,  Lawrence Leon Porter ,  Mark George Stewart Reid Thomas

IPC分类号： H04L1266

CPC分类号： H04L29/06 ,  H04L69/08 ,  H04M3/56 ,  H04M7/006 ,  H04M2201/40 ,  H04M2201/60

摘要： The disclosure concerns a method of processing Internet telephony messages at gateway computer such as an IBM RISC/6000 system, comprising the steps of: receiving an Internet telephony message in a first compression scheme from a computer running an Internet telephone software application which uses the first compression scheme; converting the Internet telephony message into a compression scheme optionally via an intermediate format; sending the Internet message telephony to another computer running another Internet telephone software application using the second format.

摘要翻译： 本公开涉及在诸如IBM RISC / 6000系统的网关计算机处处理因特网电话消息的方法，包括以下步骤：从运行使用第一个的互联网电话软件应用的计算机接收来自第一压缩方案的因特网电话消息 压缩方案; 将所述因特网电话消息转换为可选地经由中间格式的压缩方案; 将所述因特网消息电话发送到使用所述第二格式运行另一互联网电话软件应用的另一计算机。

公开(公告)号：US06533171B1

公开(公告)日：2003-03-18

申请号：US09416656

申请日：1999-10-12

申请人： Lawrence Leon Porter

发明人： Lawrence Leon Porter

IPC分类号： G06K500

CPC分类号： G07F7/1008 ,  G06Q10/107 ,  G06Q20/342 ,  G06Q20/346 ,  G07F7/025

摘要： This invention relates to the electronic distribution of business card information. There is provided a method and apparatus for distributing smart card information comprising the steps of: acquiring electronic information from a first smart card; acquiring an electronic address from a second smart card; and sending the information from the first smart card to the electronic address of the second card. This allows electronic information from one smart card to be sent to an e-mail location contained on another smart card without the e-mail location of the second smart card being manually entered by the card carrier.

摘要翻译： 本发明涉及名片信息的电子分发。 提供了一种用于分发智能卡信息的方法和装置，包括以下步骤：从第一智能卡获取电子信息; 从第二智能卡获取电子地址; 并将信息从第一智能卡发送到第二卡的电子地址。 这允许来自一个智能卡的电子信息被发送到另一个智能卡上包含的电子邮件位置，而不会由卡片载体手动输入第二个智能卡的电子邮件位置。

公开(公告)号：US06181781B2

公开(公告)日：2001-01-30

申请号：US08882709

申请日：1997-06-25

申请人： Lawrence Leon Porter ,  Mark George Stewart Reid Thomas

发明人： Lawrence Leon Porter ,  Mark George Stewart Reid Thomas

IPC分类号： H04M3537

CPC分类号： H04M3/533 ,  H04M3/5307 ,  H04M3/537 ,  H04M7/006

摘要： Using the Internet World Wide Web (WWW) network 320, a WWW Client 310 can communicate with a WWW Server 330 to request access to and notification of a user's voice mail. The user enters their voice mail mailbox number, and activates an appropriate hyperlink. The WWW Server then launches an application, MSG Client 350, which in turn communicates with an application, MSG Server 370, that runs in conjunction with the voice mail system 380, 385, 390. In response to an initial message from the MSG Client, the MSG Server returns information about all voice mail messages within the specified mailbox, which are displayed at the WWW Client. This display includes a hyperlink to each message in the mailbox. In addition, the MSG Server downloads an applet for execution on the WWW Client. This applet communicates with the voice mail system in order to provide up-to-date notification of incoming messages.

摘要翻译： 使用互联网万维网（WWW）网络320，WWW客户端310可以与WWW服务器330进行通信，以请求访问和通知用户的语音邮件。 用户输入其语音信箱号码，并激活适当的超链接。 WWW服务器然后启动应用程序MSG Client 350，MSG客户端350又与与语音邮件系统380,385,390一起运行的应用程序MSG服务器370进行通信。响应于来自MSG客户端的初始消息， MSG服务器返回有关指定邮箱中的所有语音邮件的信息，这些信息将显示在WWW客户端。 此显示包括一个超级链接到邮箱中的每个消息。 此外，MSG服务器还会下载一个applet以便在WWW客户端上执行。 该小程序与语音邮件系统进行通信，以便提供传入消息的最新通知。

公开(公告)号：US07930269B2

公开(公告)日：2011-04-19

申请号：US10537213

申请日：2003-04-08

申请人： Guy Patrick Hindle ,  Lawrence Leon Porter ,  Richard Thomas Smith ,  Graham Derek Wallis

发明人： Guy Patrick Hindle ,  Lawrence Leon Porter ,  Richard Thomas Smith ,  Graham Derek Wallis

IPC分类号： G06F17/00

CPC分类号： G06F17/30581

摘要： A method of synchronization for use in a distributed data processing system comprising a legacy computer having means for storing a master version of data, an application server, and a thin client computer which stores a copy of the master version of data. Firstly, the thin client executes operations locally on the copy. The operations are sent in a list to the application server. The application server executes the operations on the master data, on behalf of the thin client. If the operations can be executed successfully on the master version, synchronization occurs in that the successful operations are applied to the master version.

摘要翻译： 一种在分布式数据处理系统中使用的同步方法，包括具有存储数据的主版本的装置的传统计算机，应用服务器和存储数据的主版本的副本的瘦客户机计算机。 首先，瘦客户端在副本上本地执行操作。 操作将在列表中发送到应用程序服务器。 应用服务器代表瘦客户机执行主数据的操作。 如果可以在主版本上成功执行操作，则会发生同步，因为成功的操作应用于主版本。

公开(公告)号：US06771743B1

公开(公告)日：2004-08-03

申请号：US08909950

申请日：1997-08-12

申请人： Nicholas David Butler ,  Jeremy Peter James Hughes ,  Stephen Graham Copinger Lawrence ,  Susan Malaika ,  Lawrence Leon Porter

发明人： Nicholas David Butler ,  Jeremy Peter James Hughes ,  Stephen Graham Copinger Lawrence ,  Susan Malaika ,  Lawrence Leon Porter

IPC分类号： H04M164

CPC分类号： H04L29/06 ,  H04M1/2478 ,  H04M3/4938 ,  H04M7/0057 ,  H04M2201/60

摘要： A voice processing system, method and computer program product therefor, allows telephone callers without computers to access World Wide Web pages from the Internet. Usual graphical-based Hyper-Text Mark-Up language (HTML) commands are interspersed with special HTML tags including the commands and data for forming a voice application, which, when run on the voice processing system, provides a voice browser for allowing telephone callers to access Web pages. The voice application tags are provided together with the remainder of the HTML document, thus facilitating editing of the combined data. This helps to keep the graphical browser and voice browser versions of the same data set synchronized.

摘要翻译： 语音处理系统，方法和计算机程序产品允许没有计算机的电话呼叫者从互联网访问万维网页面。 通常的基于图形的超文本标记语言（HTML）命令散布着特殊的HTML标签，包括用于形成语音应用程序的命令和数据，当在语音处理系统上运行时，它提供语音浏览器以允许电话呼叫者 访问网页。 语音应用程序标签与HTML文档的其余部分一起提供，从而便于编辑组合数据。 这有助于保持同步数据集的图形浏览器和语音浏览器版本同步。

公开(公告)号：US06282270B1

公开(公告)日：2001-08-28

申请号：US08952636

申请日：1997-11-21

申请人： Lawrence Leon Porter

发明人： Lawrence Leon Porter

IPC分类号： H04M164

CPC分类号： H04M3/5307 ,  H04M3/382 ,  H04M3/533 ,  H04M3/53358 ,  H04M7/0054 ,  H04M7/12 ,  H04M7/1205 ,  H04M2207/20 ,  H04Q2213/13103 ,  H04Q2213/13106 ,  H04Q2213/13175 ,  H04Q2213/13377 ,  H04Q2213/13389

摘要： Using the Internet World Wide Web (WWW) network 320, a WWW Client 310 can communicate with a WWW Server 330 to request access to a user's voice mail. In order to satisfy this request, the user enters their voice mail mailbox number, and activates an appropriate hyperlink. The WWW Server then launches an application, MSG Client 350, which in turn communicates with an application, MSG Server 370, that runs in conjunction with the voice mail system 380, 385, 390. In response to an initial message from the MSG Client, the MSG Server returns information about all voice mail messages within the specified mailbox, which are displayed at the WWW Client. This display includes a hyperlink to each message in the mailbox. Thus a user can select a message from within the mailbox by activating this hyperlink, which prompts the WWW Server to again launch MSG Client. This in turn sends a second message to MSG Server, which responds by returning the actual audio data for the selected message to the MSG Client, which is forwarded onto the WWW Client via the WWW Server. The WWW Client then plays out the audio data, allowing the user to hear his or her selected voice mail message.

摘要翻译： 使用万维网（WWW）网络320，WWW客户端310可以与WWW服务器330进行通信，以请求访问用户的语音邮件。 为了满足该请求，用户输入其语音信箱号码，并激活适当的超链接。 WWW服务器然后启动应用程序MSG Client 350，MSG客户端350又与与语音邮件系统380,385,390一起运行的应用程序MSG服务器370进行通信。响应于来自MSG客户端的初始消息， MSG服务器返回有关指定邮箱中的所有语音邮件的信息，这些信息将显示在WWW客户端。 此显示包括一个超级链接到邮箱中的每个消息。 因此，用户可以通过激活此超链接来从邮箱中选择一条消息，从而提示WWW服务器再次启动MSG客户端。 这又向MSG服务器发送第二个消息，MSG服务器通过将所选消息的实际音频数据返回给经由WWW服务器转发到WWW客户端的MSG客户端进行响应。 然后，WWW客户端播放音频数据，允许用户听到他或她选择的语音邮件消息。

公开(公告)号：US5963618A

公开(公告)日：1999-10-05

申请号：US844712

申请日：1997-04-18

申请人： Lawrence Leon Porter

发明人： Lawrence Leon Porter

IPC分类号： G06F13/00 ,  H04M3/00 ,  H04M3/12 ,  H04M3/42 ,  H04M3/50 ,  H04M3/533 ,  H04M7/12 ,  H04M11/00 ,  H04M1/64

CPC分类号： H04M3/533 ,  H04M3/12 ,  H04M3/53325 ,  H04M7/12

摘要： A method of providing a voice mail service is disclosed using a voice processing system having a communications link to one or more voice mail systems. A voice message for a subscriber to said one or more voice mail systems is received at said voice processing system, which prompts a determination as to the voice mail system on which said subscriber has a voice mailbox. The voice message is the transmitted to the voice mail system on which said subscriber has a voice mailbox. In the preferred embodiment, the communications link forms part of the Internet, and received messages are processed independently by two separate voice processing systems to provide redundancy.

摘要翻译： 使用具有到一个或多个语音邮件系统的通信链路的语音处理系统来公开提供语音邮件服务的方法。 在所述语音处理系统处接收到用于所述一个或多个语音邮件系统的用户的语音消息，其提示对所述用户具有语音信箱的语音邮件系统的确定。 语音消息是发送到所述用户具有语音信箱的语音邮件系统。 在优选实施例中，通信链路形成因特网的一部分，并且接收的消息由两个单独的语音处理系统独立地处理以提供冗余。