-
1.发明授权Controlled-environment facility interactive voice response system functionality facilitating repetition of a last requested action 有权受控环境设施交互式语音响应系统功能，便于重复上次请求的动作公开(公告)号：US09300798B1
公开(公告)日：2016-03-29
申请号：US14322856
申请日：2014-07-02
Applicant: Securus Technologies, Inc.
Inventor： Katie Welker-Muraguri , Matthew Smith , Mckenzie Ellis
CPC classification number: H04M3/493
Abstract: An Interactive Voice Response system (IVR) may answer a call and recognize call origin identifying information associated with the call. Whereupon, the IVR may retrieve at least one category of action, with respect to a resident of a controlled-environment facility, last carried out by a caller associated with the call origin identifying information. The IVR may then present the calling party an option to carry out at least one action with respect to the resident of the controlled-environment facility corresponding to at least one category of at least one action last carried out by a caller associated with the call origin identifying information. The action may be depositing money to an account maintained for the benefit of the resident of the controlled-environment facility, retrieving and hearing current and/or changed information about the resident (such as from a controlled-environment facility management system), and/or the like.
Abstract translation: 交互式语音应答系统（IVR）可以应答呼叫并识别与该呼叫相关联的呼叫原始识别信息。 因此，IVR可以针对受控环境设施的居民检索至少一个类别的动作，最后由呼叫源标识信息相关联的呼叫者执行。 IVR然后可以向呼叫方呈现一个选项，以便对应于与呼叫源相关联的呼叫者最后执行的至少一个动作的至少一个类别的至少一个类别相对于受控环境设施的居民执行至少一个动作 识别信息。 该行动可以将资金存入维护受益环境设施居民利益的账户，检索和听取关于居民（例如来自受控环境设施管理系统）的当前和/或变更的信息，和/ 或类似物。
-
公开(公告)号：US11501575B1
公开(公告)日：2022-11-15
申请号：US15901942
申请日：2018-02-22
Applicant: Securus Technologies, Inc.
Inventor： Matthew Smith
Abstract: Systems and methods for detecting illicit activity based on body language features identified during a video visitation session or video communication are described herein. In some embodiments, a system may include a processor and a memory coupled to the processor, the memory having program instructions stored thereon that, upon execution by the processor, cause the system to: analyze a video communication between a first party and a second party, where the analysis is configured to detect a body language feature that indicates an event taking place during the communication; and create an electronic record identifying the communication as containing the event.
-
公开(公告)号：US11194540B1
公开(公告)日：2021-12-07
申请号：US16658664
申请日：2019-10-21
Applicant: Securus Technologies, Inc.
Inventor： Alice J. Clements , Joseph Higgs , Matthew Smith
IPC: G06F3/14 , H04N7/14 , G06F3/0483
Abstract: A controlled-environment facility and/or communications management system interface accepts definition of a digital bulletin board message directed to at least one controlled-environment facility resident, accepts assignment of a priority for displaying the digital bulletin board message on the digital bulletin board and a schedule for display of the digital bulletin board message and accepts assignment of the digital bulletin board message to controlled-environment resident communication and/or media device(s) disposed in the controlled-environment facility. The digital bulletin board message(s) are received by the controlled-environment resident communication and/or media device(s) to which the digital bulletin board message is assigned, and are displayed by the controlled-environment resident communication and/or media device(s) to which the digital bulletin board message(s) are assigned, in accordance with the assigned priority and the schedule for display of the digital bulletin board message(s).
-
公开(公告)号：US10277746B1
公开(公告)日：2019-04-30
申请号：US15811173
申请日：2017-11-13
Applicant: Securus Technologies, Inc.
Inventor： Matthew Smith , Alexander Noland
Abstract: Systems and methods provide a resident of a controlled-environment facility with voice messaging. The facility provides the resident with voice communication services. In response to a request by a resident for a voice communication with a non-resident, a call request to the non-resident may be initiated. In certain scenarios, the non-resident is unable to accept the call request. If a voice message is authorized, the resident is allowed to record a voice message for the non-resident. Certain restrictions may limit the resident to selecting from automated voice messages. A notification of the recorded voice message is dispatched to the non-resident. The notification identifies a unique link that directs the non-resident to a voice message retrieval system that allows the resident to retrieve and listen to the voice message recorded by the resident. The voice message recording remains under the control of the controlled-environment facility based on applicable security policies and procedures.
-
公开(公告)号：US09832318B1
公开(公告)日：2017-11-28
申请号：US15376340
申请日：2016-12-12
Applicant: Securus Technologies, Inc.
Inventor： Matthew Smith , Alexander Noland
CPC classification number: H04M3/53366 , H04L51/24 , H04L51/32 , H04L65/00 , H04M1/6505 , H04M3/38 , H04M2203/6081
Abstract: Systems and methods provide a resident of a controlled-environment facility with voice messaging. The facility provides the resident with voice communication services. In response to a request by a resident for a voice communication with a non-resident, a call request to the non-resident may be initiated. In certain scenarios, the non-resident is unable to accept the call request. If a voice message is authorized, the resident is allowed to record a voice message for the non-resident. Certain restrictions may limit the resident to selecting from automated voice messages. A notification of the recorded voice message is dispatched to the non-resident. The notification identifies a unique link that directs the non-resident to a voice message retrieval system that allows the resident to retrieve and listen to the voice message recorded by the resident. The voice message recording remains under the control of the controlled-environment facility based on applicable security policies and procedures.
-
Patent Agency Ranking
公开(公告)号：US10609094B1
公开(公告)日：2020-03-31
申请号：US15285835
申请日：2016-10-05
Applicant: Securus Technologies, Inc.
Inventor： Alice J. Clements , Joseph Higgs , Matthew Smith
Abstract: Controlled-environment facility resident contact tools for intelligent controlled-environment facility resident communication and/or media device interfaces may be configured to present a contact list of non-residents of the controlled-environment facility for a respective resident of the controlled-environment facility, to the respective resident. The interface may also present the resident an interface to input name and contact information for the contacts. Additionally or alternatively, the system may auto-populate the contact list for at least one resident. Messages, such as nudges for the non-resident to take an action with respect to the resident, such as make a deposit to a trust account of the resident, set-up a video visitation with the resident, or the like, are transmitted to the contacts, in the name of the respective resident.
-
公开(公告)号：US10033965B1
公开(公告)日：2018-07-24
申请号：US15468098
申请日：2017-03-23
Applicant: Securus Technologies, Inc.
Inventor： Alice J. Clements , Matthew Smith
IPC: H04N7/15 , H04N7/14 , G06K9/00 , H04N21/4415
Abstract: A controlled-environment facility resident communication and/or media device enables a controlled-environment facility resident to carry-out one task on the device, and provides a visual indication, to the resident, that an overt image and/or video is being captured during this task. Conversely, a covert image and/or video of a user is captured while the controlled-environment facility resident communication and/or media device is in use for another task, without providing the user the same or other visual indication that the covert image is being captured.
-
8.发明授权公开(公告)号：US09479651B1
公开(公告)日：2016-10-25
申请号：US14580688
申请日：2014-12-23
Applicant: Securus Technologies, Inc.
Inventor： Katie Welker-Muraguri , Luke Keiser , Matthew Smith
CPC classification number: H04L67/26 , G06Q20/102 , G06Q30/0277 , H04L51/18 , H04L51/24 , H04M3/2281 , H04M15/08 , H04M15/83 , H04M15/835 , H04M15/8351 , H04M15/8353 , H04M15/8355
Abstract: Systems and methods for dissemination of information from a controlled-environment facility may offer a non-resident and/or resident an option to subscribe to notifications about a particular resident of a controlled-environment facility and/or notifications about the controlled-environment facility. Identification and contact information may be accepted from the non-resident to establish the non-resident as a paid or non-paid subscriber to notifications about the resident and/or the controlled-environment facility. A determination may be made, or an indication may be received from a controlled-environment facility administration and management system, when information about the resident hosted by the controlled-environment administration and management system changes and/or when a change is made to information about the controlled-environment facility. As a result, the subscriber is contacted and notified of the change(s).
Abstract translation: 从受控环境设施传播信息的系统和方法可以向非居民和/或居民提供订阅关于受控环境设施的特定居民的通知和/或关于受控环境设施的通知的选项。 可以从非居民接受身份识别和联系信息，以将有关居民和/或受控环境设施的通知建立为非居民作为付费或非付费用户。 当受控环境管理和管理系统托管的居民的信息改变时，和/或当对信息进行改变时，可以确定可以从受控环境设施管理和管理系统接收到指示 受控环境设施。 结果，联系了订户并通知了更改。
-
公开(公告)号：US10034153B1
公开(公告)日：2018-07-24
申请号：US14946030
申请日：2015-11-19
Applicant: Securus Technologies, Inc.
Inventor： Matthew Smith , Mark Baker
Abstract: Systems and methods for creation of a device identity (ID) for mobile communications devices may capture equipment identification information and subscriber identification information for mobile communications devices and combine them to create a device identity for each pairing of equipment identification information and subscriber identification information captured. Such mobile communications devices, may be operating in association with a controlled-environment facility and the equipment identification information and subscriber identification information are captured by a controlled-environment facility mobile communications managed access system (central access point) and/or by a controlled-environment facility contraband mobile communications device assessment system (access point(s)). Thus, the device identity for each pairing of equipment identification information and subscriber identification information may be for mobile communication devices operating in association with the controlled-environment facility, including contraband communications devices operating within the facility.
-
公开(公告)号：US20200275056A1
公开(公告)日：2020-08-27
申请号：US15911507
申请日：2018-03-05
Applicant: Securus Technologies, Inc.
Inventor： Matthew Smith
Abstract: Systems and methods for video visitation and calling using Rich Communication Services (RCS) are described. In some embodiments, a method may include: receiving a text message, via a native RCS client of a non-resident device operated by a non-resident of a correctional facility, indicating that a scheduled video visitation session with a resident of the correctional facility is available to be established; and establishing the scheduled video visitation session between the resident and the non-resident, at least in part, via the native RCS client.
-
-
-
-
-
-
-
-
-
Search Results
13
records
(took 0.018 seconds)
