Abstract:
Systems and methods notify an individual when the start time of a scheduled conference call is approaching. The systems and methods may also automatically connect the individual to the conference call. The systems and methods may obtain information about one or more scheduled conference calls directly from the individual's electronic calendar. The systems and methods may also receive a request from an individual to be connected to a conference call, and then act to automatically connect the individual to the conference call using information obtained from the individual's electronic calendar.
Abstract:
A method and apparatus for displaying and accessing contacts in a contact list on a display device. In some embodiments, the method includes displaying a list of contacts on the display device, wherein the list of contacts is separated into groups of contacts by contact group separators based on at least one configuration setting, generating a quick access index including a plurality of selectable index items each associated with a group of contacts, wherein the selectable index items are only generated for the groups of contacts that include at least one contact, and displaying the quick access index over at least a portion of the list of contacts.
Abstract:
Systems and methods allow an administrator of a conference call bridge to control who is admitted to the conference call bridge. The systems and methods also allow the administrator to identify a new individual who will become the administrator of the conference call bridge when a triggering event occurs. The systems and methods also allow an administrator to identify a new endpoint device from which valid control commands can be received.
Abstract:
A method and apparatus for configuring communication parameters of a first wireless device having an established communication connection includes communicating with a wireless access point using communication parameters based on a selected first security policy; receiving information from the wireless access point regarding one or more second wireless devices connected to the wireless access point; selecting a second security policy to apply to the first wireless device based on the information received from the wireless access point; adjusting the one or more communication parameters of the first wireless device based on the second security policy; and communicating with the wireless access point using the adjusted communication parameters.
Abstract:
Systems and methods notify an individual when the start time of a scheduled conference call is approaching. The systems and methods may also automatically connect the individual to the conference call. The systems and methods may obtain information about one or more scheduled conference calls directly from the individual's electronic calendar. The systems and methods may also receive a request from an individual to be connected to a conference call, and then act to automatically connect the individual to the conference call using information obtained from the individual's electronic calendar.
Abstract:
Methods and system for routing first communication session data between a first device and at least one participant device via a first communication session are provided herein. In some embodiments, a method for routing first communication session data between a first device and at least one participant device includes receiving a request to establish a second communication session with at least one discovered extension device proximate to the first device, routing at least a portion of the communication session data to the discovered extension device via the second communication session and synchronizing the communication session data routed via the first communication session, and the at least a portion of the communication session data routed via the second communication session.
Abstract:
Methods and systems for contextually based fulfillment of communication requests are provided herein. In some embodiments, a method for contextually based fulfillment of a communication request via a telephony platform, comprises receiving via a telephony-based communication, at a fulfillment center, a user request for a service; determining a service provider capable of fulfilling the user request; translating the user request into one or more user intents; creating a contextual framework based on the user intent; requesting additional information regarding details of the user intent based on the contextual framework; and fulfilling the user request using the user intents when the contextual framework is complete.
Abstract:
A method and apparatus for user location registration comprising determining, by a first network service provided by a first network, subscriber location information associated with a first user communication device registered with the first network, wherein the subscriber location information includes a network identifier of the first device, and wherein the network identifier is not obtained via session initiation protocol (SIP) messaging received from the first device; receiving, by the first network service, a broadcast location request for the subscriber location information in response to a call initiated from a second user communication device wherein receiving the broadcast location request further includes determining subscriber identity information from the broadcast location request, and determining that the subscriber identity information is associated with the subscriber location information; and sending, by the first network service, the determined subscriber location information in response to the broadcast location request.
Abstract:
Methods and system for automating conferencing in a communication session are provided herein. In some embodiments, a method for automating conferencing in a communication session includes establishing a communication session between a first end-user device and a second end-user device; receiving a first notification message from the first end-user device indicating that the communication session is at least one of visible or joinable by one or more devices associated with the first end-user device, wherein the one or more devices are associated with the first end-user device when the one or more devices are one of (i) pre-registered and stored with an association to the first end-user device, (ii) pre-authenticated to tether the one or more devices to the first end-user device, or (iii) pre-associated with a same user account profile; and sending a second notification message to the one or more devices associated with the first end-user device.
Abstract:
Methods and systems for contextually based fulfillment of communication requests are provided herein. In some embodiments, a method for contextually based fulfillment of a communication request via a telephony platform, comprises receiving via a telephony-based communication, at a fulfillment center, a user request for a service; determining a service provider capable of fulfilling the user request; translating the user request into one or more user intents; creating a contextual framework based on the user intent; requesting additional information regarding details of the user intent based on the contextual framework; and fulfilling the user request using the user intents when the contextual framework is complete.