Methods, Systems, and Products for Reflective Maintenance
    1.
    发明申请
    Methods, Systems, and Products for Reflective Maintenance 有权
    反射维护的方法,系统和产品

    公开(公告)号:US20120078565A1

    公开(公告)日:2012-03-29

    申请号:US12891845

    申请日:2010-09-28

    IPC分类号: G06F19/00 G01R31/00

    CPC分类号: H04L43/50

    摘要: Methods, systems, and products maintain reflective maintenance records for a network. Test results are mirrored from different testing applications to a centralized testing database. The test results are associated to circuit identifiers. A work order is received that identifies trouble associated with a customer. A circuit identifier associated with the customer is retrieved and, prior to performing a test of a circuit to resolve the trouble, the centralized testing database is queried for the circuit identifier. A test result associated with the circuit identifier is retrieved and the work order is updated with the test result.

    摘要翻译: 方法,系统和产品维护网络的反射性维护记录。 测试结果从不同的测试应用程序镜像到集中的测试数据库。 测试结果与电路标识符相关。 收到一个工作单,用于识别与客户相关的问题。 检索与客户相关联的电路标识符,并且在执行电路测试以解决故障之前,查询电路标识符的集中式测试数据库。 检索与电路标识符相关的测试结果,并用测试结果更新工作顺序。

    Network diagnostics
    4.
    发明授权
    Network diagnostics 失效
    网络诊断

    公开(公告)号:US08660021B2

    公开(公告)日:2014-02-25

    申请号:US12272980

    申请日:2008-11-18

    IPC分类号: H04L12/26 H04L12/28 H04L12/24

    摘要: A system that incorporates teachings of the present disclosure may include, for example, a controller to automatically check lower level layer test results of an IPTV or iTV network, automatically retrieve inventory data from an inventory system, automatically retrieve a Layer 4 data from a live router by executing a show Class of Service (COS) interface command, automatically compare a COS value with a value from the inventory system to determine a mismatch, and automatically create an alert if the mismatch exists. Other embodiments are disclosed.

    摘要翻译: 结合本公开的教导的系统可以包括例如自动检查IPTV或iTV网络的较低级别测试结果的控制器,自动从库存系统检索库存数据,从现场系统自动检索第4层数据 路由器通过执行显示服务等级(COS)接口命令,自动将COS值与库存系统中的值进行比较,以确定不匹配,如果不匹配,则自动创建警报。 公开了其他实施例。

    Adaptive application interface management
    5.
    发明授权
    Adaptive application interface management 有权
    自适应应用接口管理

    公开(公告)号:US08281322B2

    公开(公告)日:2012-10-02

    申请号:US12273419

    申请日:2008-11-18

    IPC分类号: G06F3/00 G06F9/54 G06F11/00

    摘要: A method and system for adaptive processing of alert messages exchanged between applications is disclosed. The system may include a diagnostic engine coupled to a plurality of applications. A plurality of application alert messages may be monitored to determine if the alerts exceed a predetermined threshold. If a threshold number of alert messages is exceeded, an interface status based on a diagnostic code for the interface may be determined. A query value for the interface may be adjusted. Based on the amount of the increase in the alert messages, different actions may be indicated. An administrator for the application interface or for equipment associated with the interface may be notified for servicing the equipment.

    摘要翻译: 公开了一种用于在应用之间交换的警报消息的自适应处理的方法和系统。 该系统可以包括耦合到多个应用的​​诊断引擎。 可以监视多个应用警报消息以确定警报是否超过预定阈值。 如果超过阈值数量的警报消息,则可以确定基于接口的诊断代码的接口状态。 可以调整接口的查询值。 基于警报消息的增加量,可以指示不同的动作。 可能会通知应用程序界面的管理员或与界面相关的设备来维修设备。

    ADAPTIVE APPLICATION INTERFACE MANAGEMENT
    6.
    发明申请
    ADAPTIVE APPLICATION INTERFACE MANAGEMENT 有权
    自适应应用接口管理

    公开(公告)号:US20100125853A1

    公开(公告)日:2010-05-20

    申请号:US12273419

    申请日:2008-11-18

    IPC分类号: G06F9/46

    摘要: A method and system for adaptive processing of alert messages exchanged between applications is disclosed. The system may include a diagnostic engine coupled to a plurality of applications. A plurality of application alert messages may be monitored to determine if the alerts exceed a predetermined threshold. If a threshold number of alert messages is exceeded, an interface status based on a diagnostic code for the interface may be determined. A query value for the interface may be adjusted. Based on the amount of the increase in the alert messages, different actions may be indicated. An administrator for the application interface or for equipment associated with the interface may be notified for servicing the equipment.

    摘要翻译: 公开了一种用于在应用之间交换的警报消息的自适应处理的方法和系统。 该系统可以包括耦合到多个应用的​​诊断引擎。 可以监视多个应用警报消息以确定警报是否超过预定阈值。 如果超过阈值数量的警报消息,则可以确定基于接口的诊断代码的接口状态。 可以调整接口的查询值。 基于警报消息的增加量,可以指示不同的动作。 可能会通知应用程序界面的管理员或与界面相关的设备来维修设备。

    NETWORK DIAGNOSTICS
    8.
    发明申请
    NETWORK DIAGNOSTICS 失效
    网络诊断

    公开(公告)号:US20100125886A1

    公开(公告)日:2010-05-20

    申请号:US12272980

    申请日:2008-11-18

    IPC分类号: H04N7/173

    摘要: A system that incorporates teachings of the present disclosure may include, for example, a controller to automatically check lower level layer test results of an IPTV or iTV network, automatically retrieve inventory data from an inventory system, automatically retrieve a Layer 4 data from a live router by executing a show Class of Service (COS) interface command, automatically compare a COS value with a value from the inventory system to determine a mismatch, and automatically create an alert if the mismatch exists. Other embodiments are disclosed.

    摘要翻译: 结合本公开的教导的系统可以包括例如自动检查IPTV或iTV网络的较低级别测试结果的控制器,自动从库存系统检索库存数据,从现场系统自动检索第4层数据 路由器通过执行显示服务等级(COS)接口命令,自动将COS值与库存系统中的值进行比较,以确定不匹配,并且如果不匹配存在则自动创建警报。 公开了其他实施例。

    Methods, systems, and products for reflective maintenance
    10.
    发明授权
    Methods, systems, and products for reflective maintenance 有权
    反射维护的方法,系统和产品

    公开(公告)号:US08504319B2

    公开(公告)日:2013-08-06

    申请号:US12891845

    申请日:2010-09-28

    CPC分类号: H04L43/50

    摘要: Methods, systems, and products maintain reflective maintenance records for a network. Test results are mirrored from different testing applications to a centralized testing database. The test results are associated to circuit identifiers. A work order is received that identifies trouble associated with a customer. A circuit identifier associated with the customer is retrieved and, prior to performing a test of a circuit to resolve the trouble, the centralized testing database is queried for the circuit identifier. A test result associated with the circuit identifier is retrieved and the work order is updated with the test result.

    摘要翻译: 方法,系统和产品维护网络的反射性维护记录。 测试结果从不同的测试应用程序镜像到集中的测试数据库。 测试结果与电路标识符相关。 收到一个工作单,用于识别与客户相关的问题。 检索与客户相关联的电路标识符,并且在进行电路测试以解决故障之前,查询电路标识符的集中式测试数据库。 检索与电路标识符相关的测试结果,并用测试结果更新工作顺序。