METHOD AND APPARATUS FOR PROVIDING AUTOMATED PROCESSING OF POINT-TO-POINT PROTOCOL ACCESS ALARMS
    6.
    发明申请
    METHOD AND APPARATUS FOR PROVIDING AUTOMATED PROCESSING OF POINT-TO-POINT PROTOCOL ACCESS ALARMS 审中-公开
    提供自动处理点对点协议访问报警的方法和装置

    公开(公告)号:US20080159154A1

    公开(公告)日:2008-07-03

    申请号:US11618910

    申请日:2007-01-01

    IPC分类号: H04L12/26

    摘要: A method and apparatus for providing automated processing of point-to-point protocol alarms over Synchronous Digital Hierarchy (SDH) networks are disclosed. For example, the method receives an alarm for a Point-to-Point Protocol (PPP) service over a Synchronous Digital Hierarchy (SDH) network and determines whether said alarm is related to a problem associated with a Layer 2 network, a Layer 3 network, a connectivity between a provider edge router (PER) to a customer edge router (CER). The method then generates a ticket in response to said problem.

    摘要翻译: 公开了一种用于通过同步数字体系(SDH)网络提供点对点协议报警的自动处理的方法和装置。 例如,该方法通过同步数字体系(SDH)网络接收点对点协议(PPP)服务的报警,并确定所述报警是否与第二层网络,第三层网络 ,提供商边缘路由器(PER)与客户边缘路由器(CER)之间的连接。 然后,该方法响应于所述问题生成机票。

    Service assurance automation access diagnostics
    7.
    发明授权
    Service assurance automation access diagnostics 有权
    服务保证自动化访问诊断

    公开(公告)号:US07818283B1

    公开(公告)日:2010-10-19

    申请号:US11316145

    申请日:2005-12-22

    IPC分类号: G06F17/30

    摘要: A business process automation system architecture is used to isolate problems in a virtual private network access network. Codified rules and a rules based program are used to determine all equipment from a customer premises equipment to a VPN core access point equipment on a VPN access path and that is associated with a failure. The codified rules also govern the gathering of information on the equipment including determining whether the equipment supports automated diagnostics and the communication protocols used. Extended PING testing is done on the equipment and a status of the extended PING test, link status, line protocol status, and existing loop status is determined. Further testing is automatically run based on the codified rules and the status. The failure is then isolated to the CPE, a local exchange carrier, or a network provider.

    摘要翻译: 业务流程自动化系统架构用于隔离虚拟专用网接入网络中的问题。 编码规则和基于规则的程序用于确定从客户驻地设备到VPN访问路径上的VPN核心接入点设备以及与故障相关联的所有设备。 编纂的规则还管理收集关于设备的信息,包括确定设备是否支持自动诊断和所使用的通信协议。 扩展PING测试在设备上进行,并且扩展PING测试的状态,链路状态,线路协议状态和现有的环路状态被确定。 进一步测试根据编纂规则和状态自动运行。 然后将故障隔离到CPE,本地交换运营商或网络提供商。

    Network diagnostics
    9.
    发明授权
    Network diagnostics 失效
    网络诊断

    公开(公告)号:US08660021B2

    公开(公告)日:2014-02-25

    申请号:US12272980

    申请日:2008-11-18

    IPC分类号: H04L12/26 H04L12/28 H04L12/24

    摘要: A system that incorporates teachings of the present disclosure may include, for example, a controller to automatically check lower level layer test results of an IPTV or iTV network, automatically retrieve inventory data from an inventory system, automatically retrieve a Layer 4 data from a live router by executing a show Class of Service (COS) interface command, automatically compare a COS value with a value from the inventory system to determine a mismatch, and automatically create an alert if the mismatch exists. Other embodiments are disclosed.

    摘要翻译: 结合本公开的教导的系统可以包括例如自动检查IPTV或iTV网络的较低级别测试结果的控制器,自动从库存系统检索库存数据,从现场系统自动检索第4层数据 路由器通过执行显示服务等级(COS)接口命令,自动将COS值与库存系统中的值进行比较,以确定不匹配,如果不匹配,则自动创建警报。 公开了其他实施例。

    Adaptive application interface management
    10.
    发明授权
    Adaptive application interface management 有权
    自适应应用接口管理

    公开(公告)号:US08281322B2

    公开(公告)日:2012-10-02

    申请号:US12273419

    申请日:2008-11-18

    IPC分类号: G06F3/00 G06F9/54 G06F11/00

    摘要: A method and system for adaptive processing of alert messages exchanged between applications is disclosed. The system may include a diagnostic engine coupled to a plurality of applications. A plurality of application alert messages may be monitored to determine if the alerts exceed a predetermined threshold. If a threshold number of alert messages is exceeded, an interface status based on a diagnostic code for the interface may be determined. A query value for the interface may be adjusted. Based on the amount of the increase in the alert messages, different actions may be indicated. An administrator for the application interface or for equipment associated with the interface may be notified for servicing the equipment.

    摘要翻译: 公开了一种用于在应用之间交换的警报消息的自适应处理的方法和系统。 该系统可以包括耦合到多个应用的​​诊断引擎。 可以监视多个应用警报消息以确定警报是否超过预定阈值。 如果超过阈值数量的警报消息,则可以确定基于接口的诊断代码的接口状态。 可以调整接口的查询值。 基于警报消息的增加量,可以指示不同的动作。 可能会通知应用程序界面的管理员或与界面相关的设备来维修设备。