Method and system for extending dialog systems to process complex activities for applications
    1.
    发明授权
    Method and system for extending dialog systems to process complex activities for applications 有权
    扩展对话系统以处理复杂应用程序的方法和系统

    公开(公告)号:US09082406B2

    公开(公告)日:2015-07-14

    申请号:US11607497

    申请日:2006-11-30

    IPC分类号: G10L21/00 G10L25/00 G10L15/22

    摘要: A dialog system that includes a dialog manager to manage a conversation between the dialog system and a user, and to associate the conversation with a complex activity, and a plan engine to execute a plan script in connection with the complex activity, the plan script including a set of atomic dialog activities and logic to control a data and sequence flow of the atomic dialog activities, the set of atomic dialog activities being sub-activities of the complex activity, the complex activity being specified via a declarative activity specification language that connects the atomic dialog activities with a process.

    摘要翻译: 对话系统,包括对话管理器,用于管理对话系统和用户之间的对话,并将对话与复杂活动相关联;以及计划引擎,用于执行与复杂活动相关的计划脚本,计划脚本包括 一组原子对话活动和逻辑来控制原子对话活动的数据和序列流,这组原子对话活动是复杂活动的子活动,复杂的活动是通过声明性活动规范语言来指定的, 原子对话活动与进程。

    Method and system for extending dialog systems to process complex activities for applications
    2.
    发明申请
    Method and system for extending dialog systems to process complex activities for applications 有权
    扩展对话系统以处理复杂应用程序的方法和系统

    公开(公告)号:US20080134058A1

    公开(公告)日:2008-06-05

    申请号:US11607497

    申请日:2006-11-30

    IPC分类号: G06F3/048

    摘要: A dialog system that includes a dialog manager to manage a conversation between the dialog system and a user, and to associate the conversation with a complex activity, and a plan engine to execute a plan script in connection with the complex activity, the plan script including a set of atomic dialog activities and logic to control a data and sequence flow of the atomic dialog activities, the set of atomic dialog activities being sub-activities of the complex activity, the complex activity being specified via a declarative activity specification language that connects the atomic dialog activities with a process.

    摘要翻译: 对话系统,包括对话管理器,用于管理对话系统和用户之间的对话,并将对话与复杂活动相关联;以及计划引擎,用于执行与复杂活动相关的计划脚本,计划脚本包括 一组原子对话活动和逻辑来控制原子对话活动的数据和序列流,这组原子对话活动是复杂活动的子活动,复杂的活动是通过声明性活动规范语言来指定的, 原子对话活动与进程。

    METHOD AND SYSTEM FOR PROCESSING MULTIPLE DIALOG SESSIONS IN PARALLEL
    3.
    发明申请
    METHOD AND SYSTEM FOR PROCESSING MULTIPLE DIALOG SESSIONS IN PARALLEL 审中-公开
    并行处理多对话会话的方法和系统

    公开(公告)号:US20090125813A1

    公开(公告)日:2009-05-14

    申请号:US12266827

    申请日:2008-11-07

    IPC分类号: G06F3/048

    摘要: A dialog system and method may generate and maintain in parallel multiple dialog sessions, determine to which dialog session a user speech input applies, selectively provide control to one of the dialog sessions, at any one time, to output data to the user, synchronize multiple dialog sessions, and support user interruptions at any time during the dialog sessions.

    摘要翻译: 对话系统和方法可以并行地生成并维护多个对话会话,确定应用用户语音输入到哪个对话会话,在任何一个时刻选择性地向一个对话会话提供控制,以将数据输出给用户,同步多个 对话会话,并在对话会话期间随时支持用户中断。

    Method and system for improving speech recognition accuracy by use of geographic information
    4.
    发明授权
    Method and system for improving speech recognition accuracy by use of geographic information 有权
    通过使用地理信息提高语音识别精度的方法和系统

    公开(公告)号:US08510032B2

    公开(公告)日:2013-08-13

    申请号:US13567242

    申请日:2012-08-06

    IPC分类号: G01C21/00

    CPC分类号: G10L15/1815 G10L2015/228

    摘要: A method for speech recognition includes providing a source of geographical information within a vehicle. The geographical information pertains to a current location of the vehicle, a planned travel route of the vehicle, a map displayed within the vehicle, and/or a gesture marked by a user on a map. Words spoken within the vehicle are recognized by use of a speech recognition module. The recognizing is dependent upon the geographical information.

    摘要翻译: 用于语音识别的方法包括在车辆内提供地理信息源。 地理信息涉及车辆的当前位置,车辆的计划行驶路线,车辆内显示的地图和/或用户在地图上标记的手势。 通过使用语音识别模块识别车内所说的话。 识别取决于地理信息。

    System and Method for Interacting with Live Agents in an Automated Call Center
    5.
    发明申请
    System and Method for Interacting with Live Agents in an Automated Call Center 有权
    在自动呼叫中心与实时代理交互的系统和方法

    公开(公告)号:US20100124325A1

    公开(公告)日:2010-05-20

    申请号:US12274258

    申请日:2008-11-19

    IPC分类号: H04M3/00 G10L15/04

    摘要: Embodiments of an interface system that enables a call center agent to access and intervene in an interaction between an automated call center system and a caller whenever necessary for complex application tasks is described. The system includes a user interface that presents the agent with one or more categories of information, including the conversation flow, obtained semantic information, the recognized utterances, and access to the utterance waveforms. This information is cross-linked and attached with a confidence level for better access and navigation within the dialog system for the generation of appropriate responses to the caller.

    摘要翻译: 描述了使得呼叫中心代理能够访问并介入自动呼叫中心系统和呼叫者之间的交互的接口系统的实施例,以便在需要复杂的应用任务时。 该系统包括用户界面,其向代理呈现一个或多个类别的信息,包括会话流,获得的语义信息,识别的话语和对话音波形的访问。 该信息是交叉链接的,并附有置信水平,以便在对话系统内更好地访问和导航以产生对呼叫者的适当响应。

    METHOD AND SYSTEM FOR IMPROVING SPEECH RECOGNITION ACCURACY BY USE OF GEOGRAPHIC INFORMATION
    7.
    发明申请
    METHOD AND SYSTEM FOR IMPROVING SPEECH RECOGNITION ACCURACY BY USE OF GEOGRAPHIC INFORMATION 有权
    使用地理信息提高语音识别精度的方法和系统

    公开(公告)号:US20120303267A1

    公开(公告)日:2012-11-29

    申请号:US13567242

    申请日:2012-08-06

    IPC分类号: G01C21/00 G10L15/04

    CPC分类号: G10L15/1815 G10L2015/228

    摘要: A method for speech recognition includes providing a source of geographical information within a vehicle. The geographical information pertains to a current location of the vehicle, a planned travel route of the vehicle, a map displayed within the vehicle, and/or a gesture marked by a user on a map. Words spoken within the vehicle are recognized by use of a speech recognition module. The recognizing is dependent upon the geographical information.

    摘要翻译: 用于语音识别的方法包括在车辆内提供地理信息源。 地理信息涉及车辆的当前位置,车辆的计划行驶路线,车辆内显示的地图和/或用户在地图上标记的手势。 通过使用语音识别模块识别车内所说的话。 识别取决于地理信息。

    System and method for autocompletion and alignment of user gestures
    8.
    发明授权
    System and method for autocompletion and alignment of user gestures 有权
    自动完成和用户手势对齐的系统和方法

    公开(公告)号:US09182233B2

    公开(公告)日:2015-11-10

    申请号:US13474127

    申请日:2012-05-17

    摘要: In accordance with one embodiment, a navigation system includes a display device configured to detect user gestures, a data storage device including program instructions stored therein, a map stored within the data storage device, and a controller operatively coupled to the data storage device and the display device and configured to execute the program instructions to receive first user gesture data associated with a first portion of a first user gesture from the display device, generate a first predicted user gesture data based upon the stored map and the first user gesture data, and control the display device to render the first predicted user gesture data as the user is continuing the first user gesture.

    摘要翻译: 根据一个实施例,导航系统包括被配置为检测用户手势的显示设备,包括存储在其中的程序指令的数据存储设备,存储在数据存储设备内的地图,以及可操作地耦合到数据存储设备和 显示装置,并被配置为执行程序指令以从显示装置接收与第一用户手势的第一部分相关联的第一用户手势数据,基于存储的地图和第一用户手势数据生成第一预测用户手势数据,以及 控制显示设备以在用户继续第一用户手势时呈现第一预测用户手势数据。

    Method and system for improving speech recognition accuracy by use of geographic information
    9.
    发明授权
    Method and system for improving speech recognition accuracy by use of geographic information 有权
    通过使用地理信息提高语音识别精度的方法和系统

    公开(公告)号:US08239129B2

    公开(公告)日:2012-08-07

    申请号:US12509662

    申请日:2009-07-27

    IPC分类号: G01C21/00

    CPC分类号: G10L15/1815 G10L2015/228

    摘要: A method for speech recognition includes providing a source of geographical information within a vehicle. The geographical information pertains to a current location of the vehicle, a planned travel route of the vehicle, a map displayed within the vehicle, and/or a gesture marked by a user on a map. Words spoken within the vehicle are recognized by use of a speech recognition module. The recognizing is dependent upon the geographical information.

    摘要翻译: 用于语音识别的方法包括在车辆内提供地理信息源。 地理信息涉及车辆的当前位置,车辆的计划行驶路线,车辆内显示的地图和/或用户在地图上标记的手势。 通过使用语音识别模块识别车内所说的话。 识别取决于地理信息。

    SYSTEM AND METHOD FOR RECOGNIZING PROPER NAMES IN DIALOG SYSTEMS
    10.
    发明申请
    SYSTEM AND METHOD FOR RECOGNIZING PROPER NAMES IN DIALOG SYSTEMS 审中-公开
    用于识别对话系统中的适当名称的系统和方法

    公开(公告)号:US20120101823A1

    公开(公告)日:2012-04-26

    申请号:US13339086

    申请日:2011-12-28

    IPC分类号: G10L15/04

    CPC分类号: G10L15/22

    摘要: Embodiments of a dialog system that utilizes contextual information to perform recognition of proper names are described. Unlike present name recognition methods on large name lists that generally focus strictly on the static aspect of the names, embodiments of the present system take into account of the temporal, recency and context effect when names are used, and formulates new questions to further constrain the search space or grammar for recognition of the past and current utterances.

    摘要翻译: 描述了利用上下文信息来执行专有名称识别的对话系统的实施例。 与目前的名称识别方法不同,它们通常侧重于名称的静态方面,本系统的实施例在使用名称时考虑到时间,新近度和上下文的影响,并且制定新的问题以进一步约束 搜索空间或语法来识别过去和现在的话语。