Physiological-based detection and tagging in communications data

    公开(公告)号:US10380097B1

    公开(公告)日:2019-08-13

    申请号:US14973171

    申请日:2015-12-17

    Abstract: Systems and methods for detecting changes in physiological indicators in communications data of participants of a communication and tagging those changes are described. According to an embodiment, a method uses an analytics module operating on at least one processor. Data indicative of a communication between participants is received. A physiological indicator of at least one of the participants is detected by analyzing the data. A change in the physiological indicator is determined in the data. A location of the data where the change in the physiological indicator occurred in the data is tagged. The tagging includes storing a tag indicating the location of the data where the change in physiological indicator occurred in memory.

    Verifying presence of a person during an electronic visitation

    公开(公告)号:US10296784B2

    公开(公告)日:2019-05-21

    申请号:US14683655

    申请日:2015-04-10

    Inventor: Scott Passe

    Abstract: Images of residents of a controlled-environment facility may be captured at the time of intake into the facility. A feature detection process may be performed on each image to verify that corporeal facial features are present in each resident image and a copy of such an image of each resident may be saved. A request to initiate an electronic visitation session may be received and an image of a user is captured. A feature detection process is performed on the captured image to verify that images of features of a corporeal human face are present in the captured image, determining whether an image of a corporeal human face is present in the captured image. The electronic visitation session may then be connected in response to a determination that an image of a corporeal human face is present. Further, a facial recognition process may also be performed on the captured image.

    Controlled-environment facility resident communication detection

    公开(公告)号:US10142462B2

    公开(公告)日:2018-11-27

    申请号:US15458359

    申请日:2017-03-14

    Inventor: Joseph Higgs

    Abstract: Systems and methods insert a modulated signal into audio of a controlled-environment facility resident's side of a call, such as by a controlled-environment communication apparatus, or the like. The same or a different controlled-environment communication apparatus, or the like, may detect the same and/or another modulated signal inserted into the audio of the same and/or another controlled-environment facility resident's side of the call in the audio of an other party's side of the call. The same or a different controlled-environment communication apparatus, or the like, may determine if more than one modulated signal is present in the other call party's side of the call and alert an authority that more than one controlled-environment facility resident is taking part in the call.

    Controlled communication between residents of controlled-environment facilities

    公开(公告)号:US10009456B1

    公开(公告)日:2018-06-26

    申请号:US15383927

    申请日:2016-12-19

    Inventor: Adam C. Edwards

    Abstract: Embodiments receive an indication of initiation of communication from a controlled-environment facility resident, using a communications device, with another controlled-environment facility resident. A determination is made whether the residents are allowed to communicate and the communication is established between the communications device and another communications device in use by the other resident. The residents may be residents of different or the same controlled-environment facility(ies). The communication may be monitored and/or a database of residents that communicate with one another may be compiled. The communication between the controlled-environment facility residents may proceed, even despite a determination or predetermination that the residents are not allowed to communicate with one another, so the communication may be monitored. At least one of the residents may be charged for the communication, such as by charging a community communications account maintained to the benefit of at least one of the residents.

    Emergency Communication within Controlled-Environment Facilities

    公开(公告)号:US20170257485A1

    公开(公告)日:2017-09-07

    申请号:US15488186

    申请日:2017-04-14

    Abstract: Systems and methods for providing emergency communications within controlled-environment facilities are disclosed. In some embodiments, a method may include providing a communication platform. The communication platform may be configured to, in a first mode of operation, enable communications between devices (e.g., telephones, etc.) operated by residents (e.g., inmates, etc.) of a controlled environment facility (e.g., jail, prison, etc.) and devices (e.g., telephones, etc.) operated by non-residents of the controlled environment facility. The method may also include switching the communication platform from the first mode of operation to an emergency mode of operation. In the emergency mode of operation, the communication platform may be configured to enable an emergency communication from a first device operated by a resident of the controlled environment facility to a second device controlled by emergency response personnel (e.g., hostage negotiator, counselor, police officer, etc.).

    Location-based services for controlled-environment facilities

    公开(公告)号:US09729709B1

    公开(公告)日:2017-08-08

    申请号:US15243593

    申请日:2016-08-22

    Abstract: Systems and methods for developing, deploying, providing, and/or operating location-based services for controlled-environment facilities are disclosed. In some embodiments, a method may include receiving, from a resident of a controlled-environment facility, a request to establish a remote communication with a mobile device operated by a non-resident of the controlled-environment facility. The method may also include allowing or denying the request depending, at least in part, upon a physical location of the mobile device at the time of the request to establish the remote communication and subsequent monitoring during the allowed communication. The method may also include terminating an allowed remote communication based on the monitored location of the mobile device during the remote communication. In some cases, the method may also include comparing an indication of the physical location with a geo-fencing rule and taking a predetermined action in response to the comparison.

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