Interactive whiteboard appliances with learning capabilities

    公开(公告)号:US11062271B2

    公开(公告)日:2021-07-13

    申请号:US15728376

    申请日:2017-10-09

    摘要: Artificial intelligence is introduced into an electronic meeting context to perform various tasks before, during, and/or after electronic meetings. The artificial intelligence may analyze a wide variety of data such as data pertaining to other electronic meetings, data pertaining to organizations and users, and other general information pertaining to any topic. Capability is also provided to create, manage, and enforce meeting rules templates that specify requirements and constraints for various aspects of electronic meetings. Embodiments include improved approaches for translation and transcription using multiple translation/transcription services. Embodiments also include using sensors in conjunction with interactive whiteboard appliances to perform person detection, person identification, attendance tracking, and improved meeting start. Embodiments further include improvements to the presentation of content on interactive whiteboard appliances, providing meeting services for meeting attendees, agenda extraction, and learning to aid in creating new electronic meetings.

    Post-meeting processing using artificial intelligence

    公开(公告)号:US10860985B2

    公开(公告)日:2020-12-08

    申请号:US15290861

    申请日:2016-10-11

    IPC分类号: G06Q10/10

    摘要: Artificial intelligence is introduced into an electronic meeting context to perform various tasks before, during, and/or after electronic meetings. The tasks may include a wide variety of tasks, such as agenda creation, participant selection, real-time meeting management, meeting content supplementation, and post-meeting processing. The artificial intelligence may analyze a wide variety of data such as data pertaining to other electronic meetings, data pertaining to organizations and users, and other general information pertaining to any topic. Capability is also provided to create, manage, and enforce meeting rules templates that specify requirements and constraints for various aspects of electronic meetings.

    Interactive Whiteboard Appliances With Learning Capabilities

    公开(公告)号:US20190108494A1

    公开(公告)日:2019-04-11

    申请号:US15728376

    申请日:2017-10-09

    IPC分类号: G06Q10/10 G06N99/00

    摘要: Artificial intelligence is introduced into an electronic meeting context to perform various tasks before, during, and/or after electronic meetings. The artificial intelligence may analyze a wide variety of data such as data pertaining to other electronic meetings, data pertaining to organizations and users, and other general information pertaining to any topic. Capability is also provided to create, manage, and enforce meeting rules templates that specify requirements and constraints for various aspects of electronic meetings. Embodiments include improved approaches for translation and transcription using multiple translation/transcription services. Embodiments also include using sensors in conjunction with interactive whiteboard appliances to perform person detection, person identification, attendance tracking, and improved meeting start. Embodiments further include improvements to the presentation of content on interactive whiteboard appliances, providing meeting services for meeting attendees, agenda extraction, and learning to aid in creating new electronic meetings.

    SYSTEM FOR AUTOMATIC CLASSIFICATION AND ROUTING

    公开(公告)号:US20170255876A1

    公开(公告)日:2017-09-07

    申请号:US15060347

    申请日:2016-03-03

    IPC分类号: G06N99/00 G06N5/02 G06N7/00

    摘要: A request classifier service implemented on a server computer receives an input request from a client device. The request classifier service accesses classification data from a knowledge repository. The knowledge repository includes one or more defined input requests mapped to one or more classification types. The request classifier service determines confidence values for the one or more defined input requests. The confidence values represent a relative match score between the input request from the client device and each of the one or more defined input requests. The request classifier service sends classification types to a processing service implemented on the server computer. The processing service determines a process response type for the input request based upon the one or more classification types. The processing logic routes the process response type and the input request to a destination mapped to the process response type.

    Virtual Receptionist System
    100.
    发明申请

    公开(公告)号:US20170004510A1

    公开(公告)日:2017-01-05

    申请号:US14790957

    申请日:2015-07-02

    IPC分类号: G06Q30/00 H04L29/08

    摘要: A method and apparatus for providing a synchronous communication session comprising a customer service session and a video conferencing session are provided. The customer service session is established by a distribution service in response to a request received from a cabinet application that is geographically remote from a virtual receptionist application. The request includes a computer identifier of the cabinet application that is then used by the virtual receptionist application to request a video conferencing session from a video conferencing service that is separate from the distribution service. During the synchronous communication session, the virtual receptionist can cause a display at the cabinet application to display a screen at the virtual receptionist application.