Customer Service Based Upon In-Store Field-of-View and Analytics
    101.
    发明申请
    Customer Service Based Upon In-Store Field-of-View and Analytics 审中-公开
    基于店内视野和分析的客户服务

    公开(公告)号:US20160148218A1

    公开(公告)日:2016-05-26

    申请号:US14549010

    申请日:2014-11-20

    CPC classification number: G06Q30/0201 G06Q30/016 G06Q50/01 H04L51/32

    Abstract: Concepts and technologies disclosed herein are directed to aspects of customer service based upon in-store field-of-view and analytics. According to one aspect disclosed herein, a store analytics system can collect user information associated with a plurality of users located within an environment. The store analytics system also can collect user device information associated with a plurality of user devices associated with the plurality of users. The store analytics system also can collect estimated fields-of-view associated with the plurality of users. The store analytics system can analyze the user information, the user device information, and the estimated fields-of-view to identify at least one commonality shared among at least two of the plurality of users. The store analytics system can create a logical group. The logical group can include the at least two users of the plurality of users that share the commonality.

    Abstract translation: 本文中公开的概念和技术针对的是基于店内视野和分析的客户服务方面。 根据本文公开的一个方面,存储分析系统可以收集与位于环境内的多个用户相关联的用户信息。 商店分析系统还可以收集与与多个用户相关联的多个用户设备相关联的用户设备信息。 商店分析系统还可以收集与多个用户相关联的估计的视场。 商店分析系统可以分析用户信息,用户设备信息和估计的视野,以识别多个用户中的至少两个之间共享的至少一个通用性。 商店分析系统可以创建一个逻辑组。 逻辑组可以包括共享共同性的多个用户中的至少两个用户。

    INTELLIGENT MACHINE-TO-MACHINE (IM2M) DEVICES
    102.
    发明申请
    INTELLIGENT MACHINE-TO-MACHINE (IM2M) DEVICES 有权
    智能机器(IM2M)设备

    公开(公告)号:US20150098389A1

    公开(公告)日:2015-04-09

    申请号:US14045046

    申请日:2013-10-03

    CPC classification number: H04W4/38

    Abstract: An intelligent machine-to-machine (iM2M) device may collaborate with other devices to perform functions. An iM2M device may determine if it has the necessary resources to respond to a request. Upon determining that the resources needed to provide a response to the request are not available in the iM2M device, the iM2M device may negotiate with other devices in order to obtain a response to the request and/or resources to respond to the request. The other devices may send respective responses and/or resource back to the iM2M device. The iM2M device may, in turn, respond to the request.

    Abstract translation: 智能机器到机器(iM2M)设备可以与其他设备协作来执行功能。 iM2M设备可以确定它是否具有响应请求所需的资源。 在确定提供对该请求的响应所需的资源在iM2M设备中不可用时,iM2M设备可以与其他设备进行协商,以便获得对该请求的响应和/或资源以响应该请求。 其他设备可以将相应的响应和/或资源发送回iM2M设备。 iM2M设备又可以响应该请求。

    Emergency Mobile Device Power Source
    103.
    发明申请
    Emergency Mobile Device Power Source 有权
    紧急移动设备电源

    公开(公告)号:US20140315512A1

    公开(公告)日:2014-10-23

    申请号:US14318737

    申请日:2014-06-30

    Inventor: Ari Craine

    Abstract: In various aspects, a portable electronic device includes electrical components supported by a housing, the electrical components including a user interface coupled to a processor and a storage medium including an emergency power storage module coupled to the processor. The portable apparatus further includes one or more power storage devices configured to provide electrical energy to the electrical components, at least one power storage device operably controlled by the emergency power storage module to provide emergency electrical energy to the electronic components for an emergency communication.

    Abstract translation: 在各个方面,便携式电子设备包括由壳体支撑的电气部件,电气部件包括耦合到处理器的用户接口和包括耦合到处理器的应急电力存储模块的存储介质。 便携式设备还包括被配置为向电气部件提供电能的一个或多个电力存储装置,由应急电力存储模块可操作地控制的至少一个电力存储装置,以向紧急通信的电子部件提供应急电能。

    AVATAR-BASED PROMOTIONS
    105.
    发明申请

    公开(公告)号:US20250166023A1

    公开(公告)日:2025-05-22

    申请号:US19034789

    申请日:2025-01-23

    Abstract: The disclosed technology is directed towards presenting promotional content via an avatar representing a first, promoter user to a second, target user experiencing a virtual or other environment. The promotional content may be presented via an alteration of the avatar, audio output and/or an object virtually associated with the avatar. The promotional content may be selected based on matching target user data describing a target user experiencing a virtual reality environment. Different users viewing the same avatar at the same time can be presented with different promotional content. Information may be output to attract a target user to perceive the promotional content. The promoter user can interact to obtain a current promotion status notification, as well as to select from available promotional content offerings to promote.

    Contextual avatar presentation based on relationship data

    公开(公告)号:US12254529B2

    公开(公告)日:2025-03-18

    申请号:US17820319

    申请日:2022-08-17

    Abstract: The disclosed technology is directed towards presenting an avatar in a virtual reality environment in different ways to different users, based on relationship data including a familiarity level and trust level with each other user. The familiarity level data and/or trust level data can be updated with each encounter with another user. The presentations of the same avatar can be different to the other users encountered at the same time, e.g., a lower resolution avatar presented to a less familiar and/or less trusted other user, a higher resolution avatar presented to a more familiar and/or more trusted other user. Audio volume and/or clarity may be similarly modified based on relationship data. A user having an encounter with another user may have a mirror view of the user's own avatar, and can improve or degrade the avatar's appearance (and/or aural output) during the encounter.

    VIRTUAL REALITY AVATAR ATTENTION-BASED SERVICES

    公开(公告)号:US20250078378A1

    公开(公告)日:2025-03-06

    申请号:US18953150

    申请日:2024-11-20

    Abstract: The disclosed technology relates to detection of attention exhibited by a second user to a first user's avatar in a virtual reality environment. A first user's avatar activity and the second user's activity are evaluated to determine the second user's (e.g., via another avatar) attention level directed towards first user's avatar. Information can be sent to notify the first user that the second user's attention level has satisfied attention-level criterion data. For example, if the second user is viewing and/or is within audio range of the first user for too long of a time or too frequently, then the first user can be notified and/or other action taken. Remedial action is available for negative attention, such blocking the second user from experiencing the first user in the environment. Detection of attention for positive purposes is available, such as to reward an influencer whose avatar is receiving significant attention from followers.

    DETECTION AND NOTIFICATION OF ELECTRONIC INFLUENCE

    公开(公告)号:US20250071081A1

    公开(公告)日:2025-02-27

    申请号:US18947027

    申请日:2024-11-14

    Abstract: The disclosed technology is generally directed towards monitoring electronic communications to detect content in a communication that is attempting to influence the user in some way. A user can specify influential intent preference data, such as which electronic communications services/applications to monitor for such influential intent content, and the types of the influential intent to monitor for, e.g., political influence types, advertisement influence types, and so on. A user also can specify remedial or other actions to take upon detection, e.g., block such content, alert on detecting such content and so on. An electronic influence manager server and/or application program can perform the monitoring and/or take the actions. Also described is reporting on the communications with influential intent, user actions with respect thereto. Reputation data can also be collected and used with respect to sources of communications with influential intent.

    VIRTUAL REALITY BOOKMARKS
    110.
    发明申请

    公开(公告)号:US20250028772A1

    公开(公告)日:2025-01-23

    申请号:US18906792

    申请日:2024-10-04

    Abstract: The disclosed technology is directed towards virtual reality bookmarks that maintain state data for a user in a virtual reality environment, such that the user can to return to that virtual reality environment at a later time. While presenting virtual reality session content to a user, a system or the like can receive a request to pause the virtual reality session from a user. Session state data, e.g., in the form of a virtual reality bookmark, is saved based on the pause request. A later request to resume presentation of the virtual reality content results in the system accessing the virtual reality session data, which is used to present resumed virtual reality session content to the user based on the session state data. A pause request may be for an individual user or for each user participating in a session. Virtual reality bookmarks may be shared with other users.

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