公开(公告)号：US08111811B2

公开(公告)日：2012-02-07

申请号：US11584864

申请日：2006-10-23

Applicant: James Chilton ,  Samuel Zellner ,  Robert Starr

Inventor： James Chilton ,  Samuel Zellner ,  Robert Starr

IPC: H04M1/24 ,  H04M3/08 ,  H04M3/22

CPC classification number: H04M3/5232

Abstract: Directing customer service calls based upon remote diagnosis of customer premises equipment (CPE). CPE information is received remotely from the CPE. Network status information is received from a communications network indicative of a current operational status for the network. An issue is detected with the CPE based upon the received CPE information. A recommended customer service center is selected from a plurality of customer service centers based upon at least one of the CPE information and the network status information.

Abstract translation: 根据客户端设备（CPE）的远程诊断指导客户服务电话。 CPE信息是从CPE远程接收的。 从指示网络的当前操作状态的通信网络接收网络状态信息。 基于所接收的CPE信息，CPE检测到一个问题。 基于CPE信息和网络状态信息中的至少一个，从多个客户服务中心选择推荐的客户服务中心。

公开(公告)号：US07937075B2

公开(公告)日：2011-05-03

申请号：US11539560

申请日：2006-10-06

Applicant: Samuel Zellner

Inventor： Samuel Zellner

IPC: H04M3/00 ,  H04B1/18

CPC classification number: H04M1/72563 ,  H04L67/12 ,  H04M1/6075 ,  H04M2250/02 ,  H04W4/80

Abstract: A driver of a vehicle is identified and a command is sent to a mobile communications device that is associated with the identified driver and that is in proximity of the vehicle to force the mobile communications device to change modes such as to enter a hands-free or other suitable mode. The driver may be identified through one or more techniques including biometric sensing, key detection, switch controls, and so forth. Additionally, the driver and/or feature settings preferred by the current driver may be identified by receiving data from the mobile communications device. The data may identify the driver ID with preferred feature settings, the mobile communications device which has an association to a driver ID with preferred feature settings, or the data may specify the preferred feature settings.

Abstract translation: 识别车辆的驾驶员，并且将命令发送到与所识别的驾驶员相关联并且在车辆附近的移动通信设备，以迫使移动通信设备改变模式，例如进入免提或者 其他合适的模式。 驱动器可以通过一种或多种技术来识别，包括生物测量感测，钥匙检测，开关控制等等。 此外，可以通过从移动通信设备接收数据来识别当前驱动器优选的驱动器和/或特征设置。 数据可以使用优选特征设置识别驾驶员ID，具有与具有优选特征设置的驾驶员ID相关联的移动通信设备，或者数据可以指定优选特征设置。

公开(公告)号：US07913918B2

公开(公告)日：2011-03-29

申请号：US12576896

申请日：2009-10-09

Applicant: Samuel Zellner ,  Elizabeth Wagner

Inventor： Samuel Zellner ,  Elizabeth Wagner

IPC: G06K19/06 ,  G06K5/00 ,  G07F19/00 ,  G06Q40/00

CPC classification number: G07F7/1008 ,  G06K19/06206 ,  G06K19/07 ,  G06K19/0719 ,  G06K19/07703 ,  G06K19/07732 ,  G06K19/07733 ,  G06Q20/10 ,  G06Q20/105 ,  G06Q20/341 ,  G06Q20/3578 ,  G07F7/0886

Abstract: Portable electronic devices include a unitary package including first and second opposing faces. A first flat panel display is provided on the first face. A user input device also is provided on the unitary package. A processor is provided in the unitary package that is configured to control the first and second flat panel displays, in response to the user input device.

Abstract translation: 便携式电子设备包括包括第一和第二相对面的整体包装。 第一平面显示器设置在第一面上。 用户输入设备也被提供在单一包装上。 处理器设置在整体包装中，其被配置为响应于用户输入装置来控制第一和第二平板显示器。

公开(公告)号：US20100133346A1

公开(公告)日：2010-06-03

申请号：US12700427

申请日：2010-02-04

Applicant: Samuel Zellner ,  Elizabeth Wagner ,  Steven Tischer

Inventor： Samuel Zellner ,  Elizabeth Wagner ,  Steven Tischer

IPC: G06K19/06 ,  G06F3/048 ,  G06F3/01

CPC classification number: G06Q20/105 ,  G06F17/30864 ,  G06K5/00 ,  G06K7/00 ,  G06K19/067 ,  G06K19/10 ,  G06Q20/20 ,  G06Q20/341 ,  G06Q20/355 ,  G06Q20/40 ,  G06Q30/02 ,  G06Q40/00 ,  G07F7/1008 ,  G07F17/26

Abstract: Customized transactional cards are created in one of various ways. The card holder may obtain a blank transactional card already having an encoded account number, create a customized design, and then apply the customized design to the blank transaction card such as by printing the design onto a label to be applied to the blank transactional card or directly onto the card. The card holder may obtain a blank transactional card which has not yet been authorized with an account number, create a customized design, apply the customized design to the transactional card, and at some point send the transactional card to the card issuer where it can be authorized by having an account number applied to it and then returned to the card holder. The card holder may access a web site to create a customized design and then the card issuer creates the transactional card according to the customized design and sends the transactional card having an encoded account number to the card holder.

Abstract translation: 以各种方式之一创建定制的交易卡。 卡座可以获得已经具有编码帐号的空白交易卡，创建定制设计，然后将定制设计应用于空白交易卡，例如通过将设计打印到要应用于空白交易卡的标签上，或 直接到卡上 持卡人可以获得尚未被授权的空白交易卡，创建定制设计，将定制设计应用于交易卡，并且在某些时候将交易卡发送到可以被发送的卡发行者 通过申请一个帐号，然后退回给持卡人授权。 持卡人可以访问网站以创建定制设计，然后卡发行者根据定制设计创建交易卡，并将具有编码帐号的交易卡发送到持卡人。

公开(公告)号：US07707499B2

公开(公告)日：2010-04-27

申请号：US10837863

申请日：2004-05-03

Applicant: Samuel Zellner ,  Steven Tischer

Inventor： Samuel Zellner ,  Steven Tischer

IPC: G06F3/00

CPC classification number: G06Q10/00

Abstract: Exemplary embodiments of the invention include methods, systems, and storage mediums for optimizing a device. The method includes detecting a suboptimal condition associated with the device and analyzing the suboptimal condition in light of selected operator preferences and device-related data. In response to the analysis, the method includes modifying a configuration of the device, the current state of said device, a current state of a networked device associated with said device, or a configuration of a networked device associated with said device. Alternatively, in response to the analyzing, the method includes notifying the operator of the suboptimal condition. The selected operator preferences include at least one of personality settings, expert level settings, communications means settings, intrusion level settings, and reactive/predictive settings.

Abstract translation: 本发明的示例性实施例包括用于优化设备的方法，系统和存储介质。 该方法包括检测与设备相关联的次优条件，并根据所选择的运营商偏好和设备相关数据分析次优条件。 响应于分析，该方法包括修改设备的配置，所述设备的当前状态，与所述设备相关联的联网设备的当前状态或与所述设备相关联的联网设备的配置。 或者，响应于分析，该方法包括通知操作者次优条件。 所选择的运营商偏好包括个性设置，专家级设置，通信装置设置，入侵级别设置和反应/预测设置中的至少一个。

公开(公告)号：US20100029258A1

公开(公告)日：2010-02-04

申请号：US12560684

申请日：2009-09-16

Applicant: Samuel Zellner

Inventor： Samuel Zellner

IPC: H04M3/42

CPC classification number: H04M3/42042

Abstract: A method for transmitting enhanced originator information over a communications network includes retrieving a service profile for a recipient terminal from a service profile database in response to initiation of a communication by an originator terminal to the recipient terminal. The service profile specifies a service plan and a terminal capability of the recipient terminal to retrieve the enhanced originator information from the originator terminal. The method also includes retrieving multiple information elements associated with the originator terminal from a network database based upon the service plan and the terminal capability of the recipient terminal, and transmitting a communication including the multiple information elements to the recipient terminal prior to establishing a communications session with the recipient terminal. The service plans are stored in a dual format that accommodates both graphically-enabled caller identification devices and caller identification devices that are not graphically enabled.

Abstract translation: 用于通过通信网络发送增强发起者信息的方法包括响应于发起方终端向接收终端的通信的发起，从服务简档数据库检索接收终端的服务简档。 服务简档指定接收方终端的服务计划和终端能力，以从发起者终端检索增强的发起者信息。 该方法还包括基于接收终端的服务计划和终端能力从网络数据库检索与发起方终端相关联的多个信息元素，并且在建立通信会话之前将包括多个信息元素的通信发送到接收者终端 与收件人终端。 服务计划以双重格式存储，可以容纳图形启用的呼叫者识别设备和图形启用的呼叫者识别设备。

公开(公告)号：US07624152B2

公开(公告)日：2009-11-24

申请号：US11298181

申请日：2005-12-08

Applicant: Samuel Zellner ,  Wendy Eason ,  Jerry Liu

Inventor： Samuel Zellner ,  Wendy Eason ,  Jerry Liu

IPC: G06F15/16

CPC classification number: G06Q10/107

Abstract: Methods, computer programs, and apparatus for performing format conversion of a file attached to an electronic message. A message entered by a user is accepted. The user's selection of a file is also accepted, and the file is copied for accompanying the message as a file attachment. The file attachment is in a first file format of a file category. The file attachment is converted from the first file format to a second file format of the file category. The message entered by the user is transmitted, and the transmitted message is accompanied by the converted file attachment in the second file format of the file category.

Abstract translation: 用于执行附加到电子消息的文件的格式转换的方法，计算机程序和装置。 接受用户输入的消息。 还可以接受用户对文件的选择，并将该文件作为文件附件复制。 文件附件是文件类别的第一个文件格式。 文件附件从第一个文件格式转换为文件类别的第二个文件格式。 发送由用户输入的消息，并且发送的消息伴随文件类别的第二文件格式的转换的文件附件。

公开(公告)号：US07428411B2

公开(公告)日：2008-09-23

申请号：US11187347

申请日：2005-07-21

Applicant: Samuel Zellner

Inventor： Samuel Zellner

IPC: H04M3/00 ,  G06F13/00

CPC classification number: G06F21/62 ,  H04L41/12 ,  H04L63/08 ,  H04L63/083 ,  H04L63/0861 ,  H04L63/10 ,  H04L63/107 ,  H04L67/18 ,  H04M1/66 ,  H04M1/72572 ,  H04M3/42059 ,  H04M3/42136 ,  H04M3/42357 ,  H04M2203/6045 ,  H04M2203/609 ,  H04M2242/15 ,  H04M2242/22 ,  H04W4/02 ,  H04W4/18 ,  H04W12/08

Abstract: Location based security rules are provided for preventing unauthorized access to a device, application, system, content, and/or network, etc. The location-based security rules enable a user, computing device, system, etc. to access the requested item or information when the user provides proper identification information. The proper identification information is based in part on the location of the user and/or the user's access request.

Abstract translation: 提供了基于位置的安全规则，用于防止对设备，应用程序，系统，内容和/或网络等的未经授权的访问。基于位置的安全规则使用户，计算设备，系统等能够访问所请求的项目， 当用户提供适当的识别信息时的信息。 适当的识别信息部分地基于用户的位置和/或用户的访问请求。

公开(公告)号：US20080171559A1

公开(公告)日：2008-07-17

申请号：US11747613

申请日：2007-05-11

Applicant: Scott Frank ,  Robert Starr ,  John Ruckart ,  Steven Tischer ,  Samuel Zellner

Inventor： Scott Frank ,  Robert Starr ,  John Ruckart ,  Steven Tischer ,  Samuel Zellner

IPC: H04Q7/20

CPC classification number: H04W4/025 ,  G06Q30/02 ,  H04L67/18 ,  H04L67/26 ,  H04M1/67 ,  H04W4/02

Abstract: One embodiment of the present is a method of using location information to transmit alerting information to a communications device. Such a method comprises receiving location information regarding a communications device; selecting alerting information based on the location of the communications device; and transmitting to the communications device information pertaining to the alerting information. Other methods and systems are also provided.

Abstract translation: 本发明的一个实施例是使用位置信息将通知设备发送报警信息的方法。 这种方法包括接收关于通信设备的位置信息; 基于通信设备的位置选择报警信息; 以及向所述通信设备发送与所述告警信息有关的信息。 还提供了其他方法和系统。

公开(公告)号：US20080165731A1

公开(公告)日：2008-07-10

申请号：US12052147

申请日：2008-03-20

Applicant: Samuel Zellner

Inventor： Samuel Zellner

IPC: H04Q7/00

CPC classification number: H04W72/10 ,  H04W4/06 ,  H04W8/18 ,  H04W28/14

Abstract: Associated systems and methods for providing data services using idle cell capacity in a communications system. The systems and methods assign priorities to each remote user device in the communications system. In response to a request for service for a remote user device, the switch determines whether an idle channel is available for the remote user device. If no idle channel is available, the switch determines whether a remote user device with a lower priority than the requesting remote user device is using a channel. If a lower priority remote user device is using a channel, its call is terminated and the channel is assigned to the requesting remote user device. If no lower priority remote user device is using a channel, the request for service is put into an ordered queue to wait for the next available idle channel.

Abstract translation: 用于在通信系统中使用空闲小区容量提供数据业务的相关系统和方法。 系统和方法为通信系统中的每个远程用户设备分配优先级。 响应于对远程用户设备的服务请求，交换机确定空闲信道是否可用于远程用户设备。 如果没有空闲信道可用，则交换机确定优先级低于请求的远程用户设备的远程用户设备是否正在使用信道。 如果较低优先级的远程用户设备正在使用信道，则其呼叫被终止，并且该信道被分配给请求的远程用户设备。 如果没有较低优先级的远程用户设备正在使用信道，则将服务请求放入有序队列中等待下一个可用的空闲信道。