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    Speaker priority for conference calls
    113.
    发明授权
    Speaker priority for conference calls 有权

    公开(公告)号：US10057426B2

    公开(公告)日：2018-08-21

    申请号：US15381862

    申请日：2016-12-16

    Applicant: Red Hat, Inc.

    Inventor： Timothy Waugh

    IPC: H04M3/56 ,  H04N7/14 ,  H04N7/15

    CPC classification number: H04M3/566 ,  H04L12/1822 ,  H04M3/567 ,  H04M2201/12 ,  H04M2201/14 ,  H04M2201/18 ,  H04M2203/5072 ,  H04N7/152

    Abstract: An example method for managing a conference call includes detecting multiple concurrent audio signals. The multiple concurrent audio signals include a first audio signal from a first participant on a conference call and a second audio signal from a second participant on the conference call. The example method also includes comparing a first cumulative time period in which the first participant has spoken to a second cumulative time period in which the second participant has spoken on the conference call. The example method further includes selecting, based on the comparison, one of the first participant and the second participant as a lower ranked participant. The example method also includes providing an indication to the lower ranked participant to yield speaking in favor of another participant on the conference call.

    Method and systems for automatically assigning virtual numbers
    115.
    发明授权
    Method and systems for automatically assigning virtual numbers 有权

    公开(公告)号：US09712682B2

    公开(公告)日：2017-07-18

    申请号：US14491253

    申请日：2014-09-19

    Applicant: Vonage America Inc.

    Inventor： Zenon Carlos

    IPC: H04M7/00 ,  H04M3/42

    CPC classification number: H04M7/0075 ,  H04M3/42102 ,  H04M3/42187 ,  H04M7/0057 ,  H04M7/009 ,  H04M2201/12 ,  H04M2201/18

    Abstract: Methods and systems for automatically assigning virtual numbers are provided herein. In some embodiments, a method for automatically assigning virtual numbers may include receiving, from a first customer device associated with a first identifier, a second identifier associated with a recipient device; establishing a call between the first customer device and the recipient device; assigning a first virtual number associated with the first identifier and the second identifier, wherein the first virtual number is selected to be in a local calling area of the first identifier; and transmitting the first virtual number to the customer for use in making future calls to the recipient device.

    Near-end indication that the end of speech is received by the far end in an audio or video conference
    118.
    发明授权
    Near-end indication that the end of speech is received by the far end in an audio or video conference 有权
    在音频或视频会议中远端接收到语音结束的近端指示

    公开(公告)号：US09525845B2

    公开(公告)日：2016-12-20

    申请号：US14426134

    申请日：2013-09-27

    Applicant: DOLBY LABORATORIES LICENSING CORPORATION ,  DOLBY INTERNATIONAL AB

    Inventor： Dong Shi ,  Xuejing Sun ,  Kai Li ,  Shen Huang ,  Harald Mundt ,  Heiko Purnhagen ,  Glenn Dickins

    IPC: H04N7/14 ,  H04N7/15

    CPC classification number: H04N7/147 ,  H04M3/569 ,  H04M9/082 ,  H04M2201/12 ,  H04M2201/14 ,  H04M2201/38 ,  H04M2203/258 ,  H04M2203/352 ,  H04N7/15

    Abstract: Embodiments of client device and method for audio or video conferencing are described. An embodiment includes an offset detecting unit, a configuring unit, an estimator and an output unit. The offset detecting unit detects an offset of speech input to the client device. The configuring unit determines a voice latency from the client device to every far end. The estimator estimates a time when a user at the far end perceives the offset based on the voice latency. The output unit outputs a perceivable signal indicating that a user at the far end perceives the offset based on the time estimated for the far end. The perceivable signal is helpful to avoid collision between parties.

    Abstract translation: 描述用于音频或视频会议的客户端设备和方法的实施例。 实施例包括偏移检测单元，配置单元，估计器和输出单元。 偏移检测单元检测输入到客户端设备的语音偏移。 配置单元确定从客户端设备到每个远端的语音延迟。 估计器估计在远端的用户基于语音延迟感知到偏移的时间。 输出单元输出可感知的信号，指示远端的用户基于为远端估计的时间感知偏移。 可感知的信号有助于避免各方之间的冲突。

    METHOD FOR REDIRECTING A CALL TO AT LEAST ONE MESSAGE DEPOSIT SERVER
    119.
    发明申请
    METHOD FOR REDIRECTING A CALL TO AT LEAST ONE MESSAGE DEPOSIT SERVER 审中-公开
    用于重定向至少一个消息存储服务器的方法

    公开(公告)号：US20160119480A1

    公开(公告)日：2016-04-28

    申请号：US14882280

    申请日：2015-10-13

    Applicant: ORANGE

    Inventor： Ghislain Moncomble ,  Bertrand Bouvet

    IPC: H04M3/533

    CPC classification number: H04M3/53325 ,  H04M1/006 ,  H04M3/53308 ,  H04M3/545 ,  H04M2201/12 ,  H04M2201/18 ,  H04Q2213/13282

    Abstract: The present invention relates to a method for redirecting a call to at least one message deposit server chosen beforehand, when a call being set up is being transferred from a first terminal to a second terminal, the transfer being carried out by means of a first signaling message containing a value representative of a number of transfers of the call, referred to as the “forwarding field”, the method being such that it includes the steps of: assigning to the forwarding field of the first signaling message a first value greater than or equal to a threshold, the threshold corresponding to a value starting from which the transfer of a call is not allowed by the network; transmitting the first signaling message to the second terminal; and upon receiving a message indicating a failure to set up the call with the second terminal in response to the first signaling message, assigning to the forwarding field of a second signaling message a second value less than the threshold; and transmitting the second signaling message to the at least one chosen deposit server. The invention also relates to a server and a terminal comprising a device suitable for implementing the method according to the invention.

    Abstract translation: 本发明涉及当正在建立的呼叫正在从第一终端传送到第二终端时，将呼叫重定向到预先选择的至少一个消息存储服务器的方法，该传送是通过第一信令 消息，其包含表示呼叫转移次数的值，被称为“转发字段”，该方法使得其包括以下步骤：向第一信令消息的转发字段分配大于或等于 等于阈值，阈值对应于从网络不允许呼叫转移开始的值; 向第二终端发送第一信令消息; 并且响应于所述第一信令消息，在接收到指示与所述第二终端建立呼叫的消息的消息时，向所述第二信令消息的转发字段分配小于所述阈值的第二值; 以及将所述第二信令消息发送到所述至少一个选择的存储服务器。 本发明还涉及一种服务器和终端，其包括适于实现根据本发明的方法的设备。

    Maintaining a work schedule
    120.
    发明授权
    Maintaining a work schedule 有权
    维护工作时间表

    公开(公告)号：US09137366B2

    公开(公告)日：2015-09-15

    申请号：US11565680

    申请日：2006-12-01

    Applicant: Steven J. Medina ,  Joseph S. Cox ,  Kenneth A. Marr

    Inventor： Steven J. Medina ,  Joseph S. Cox ,  Kenneth A. Marr

    IPC: H04M3/00 ,  H04M3/51 ,  H04M3/523

    CPC classification number: H04M3/5175 ,  H04M3/5233 ,  H04M2201/12 ,  H04M2203/402

    Abstract: A system, method, and computer readable medium for maintaining a work schedule that comprises accepting a forecasted manpower requirement for zero or more agents, setting a recurring schedule for zero or more agents, summing the number of agents currently scheduled for an interval of time, determining a manpower availability based upon the summed current schedules, calculating a manpower delta between the forecasted manpower requirement and the determined manpower availability, offering an uptime adjustment to an agent not currently scheduled if the calculated manpower delta shows additional manpower is required, and offering a downtime adjustment to an agent currently scheduled if the calculated manpower delta shows less manpower is required.

    Abstract translation: 一种用于维护工作进度的系统，方法和计算机可读介质，其包括接受针对零个或多个代理的预测人力需求，为零个或多个代理设置循环排程，对当前在一段时间间隔内安排的代理人数进行求和， 根据总计当前时间表确定人力可用性，计算预测的人力需求与确定的人力可用性之间的人力三角洲，如果需要计算的人力三角洲显示额外的人力，则向当前未安排的代理提供正常运行时间调整，并提供 如果计算出的人力增幅显示人力不足，则需要对现在安排的代理人进行停机调整。

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