公开(公告)号：US06665396B1

公开(公告)日：2003-12-16

申请号：US09680653

申请日：2000-10-06

申请人： Joseph F. Khouri ,  Shmuel Shaffer

发明人： Joseph F. Khouri ,  Shmuel Shaffer

IPC分类号： H04M300

CPC分类号： H04M3/523 ,  H04M3/428 ,  H04M2203/2011 ,  H04M2242/06

摘要： A communications system having a module operable to a establish a communication channel coupling a terminal unit and a device, in response to a request from the device, is provided. A proxy system may be coupled with the module. In a particular embodiment, the proxy system is operable to receive the request from the device, and create a proxy agent if the terminal unit is unavailable. The proxy agent may also be operable to maintain a position in a queueing system for the device until the terminal unit becomes available. In another embodiment, the proxy system may be operable to notify the device when the terminal unit is available. The communications system may also include an interactive voice response system operable to collect information from the device. The information collected from the device may be used to establish a status, or priority of the request for a connection.

摘要翻译： 提供了一种具有可操作以响应于来自设备的请求建立耦合终端单元和设备的通信信道的模块的通信系统。 代理系统可以与模块耦合。 在特定实施例中，代理系统可操作以从设备接收请求，并且如果终端单元不可用则创建代理代理。 代理代理还可以用于维持设备的排队系统中的位置，直到终端单元变得可用。 在另一个实施例中，代理系统可用于在终端单元可用时通知设备。 通信系统还可以包括可操作以从设备收集信息的交互式语音响应系统。 从设备收集的信息可以用于建立连接请求的状态或优先级。

公开(公告)号：US06556666B1

公开(公告)日：2003-04-29

申请号：US09073099

申请日：1998-05-05

申请人： William Joseph Beyda ,  Shmuel Shaffer

发明人： William Joseph Beyda ,  Shmuel Shaffer

IPC分类号： H04M164

CPC分类号： H04M3/533 ,  H04M1/65 ,  H04M3/10 ,  H04M3/36

摘要： A system and method within a multimedia messaging system for automatically enabling the system to notify a user that his or her mailbox is full and therefore no longer accepting messages for storage. The system includes one or more mailboxes to receive and store messages from callers, a capacity calculator to determine whether the messages stored in the mailbox exceed the allotted amount of storage space and a message transmittal unit to enable one or more notification alerts to be generated in response to the capacity calculator determining that the mailbox is full.

摘要翻译： 多媒体消息系统内的系统和方法，用于自动使系统通知用户他或她的邮箱已满，因此不再接受消息进行存储。 系统包括用于接收和存储来自呼叫者的消息的一个或多个邮箱，容量计算器，用于确定存储在邮箱中的消息是否超过分配的存储空间量;以及消息传送单元，以使得能够生成一个或多个通知警报 响应容量计算器确定邮箱已满。

公开(公告)号：US06456618B2

公开(公告)日：2002-09-24

申请号：US09734790

申请日：2000-12-11

申请人： Peter Kozdon ,  Eli Jacobi ,  Shmuel Shaffer ,  William J. Beyda ,  Leroy E. Gilbert

发明人： Peter Kozdon ,  Eli Jacobi ,  Shmuel Shaffer ,  William J. Beyda ,  Leroy E. Gilbert

IPC分类号： H04L1266

CPC分类号： H04Q3/0025 ,  H04L12/6418 ,  H04L29/06 ,  H04L2012/6443 ,  H04L2012/6472 ,  H04L2012/6481 ,  H04L2012/6486 ,  H04M7/1295 ,  H04Q2213/13034 ,  H04Q2213/13093 ,  H04Q2213/13174 ,  H04Q2213/13176 ,  H04Q2213/13196 ,  H04Q2213/13204 ,  H04Q2213/1322 ,  H04Q2213/13377 ,  H04Q2213/13389 ,  H04Q2213/13396 ,  H04Q2213/13405 ,  Y10S379/90

摘要： A method of transmitting DTMF signals over a compressed computer network (24) comprises sending a packet containing a compressed DTMF signal followed by a confirmation packet. The confirmation packet preferably comprises an uncompressed DTMF signal which is transmitted on the same logical channel as the packets that represent voice signals. To detect the DTMF signal transmitted, a telephony Internet server (28) decompresses packets as they are received. If a packet appears to contain a compressed DTMF signal, the telephony Internet server looks for the presence of the confirmation packet before processing the previously received packet as a DTMF signal. In an alternative embodiment, the confirmation packet comprises a code that represents a DTMF signal. The packets that represent the voice signal and the code representing the DTMF signal are sent on separate virtual channels of the same logical channel. At a receiving end, data on one channel is directed by a separation logic block (114) to a speech decompressor (116) while another channel is directed to a DTMF signal generator (118) that generates a DTMF signal when a corresponding code is detected. The outputs of either the speech decompressor or the DTMF signal generator are applied to a receiving telephone (124).

摘要翻译： 一种通过压缩计算机网络（24）发送DTMF信号的方法包括发送包含压缩DTMF信号的数据包，随后是确认数据包。 确认分组优选地包括在与表示语音信号的分组相同的逻辑信道上发送的未压缩DTMF信号。 为了检测所发送的DTMF信号，电话互联网服务器（28）在收到分组时解压缩数据包。 如果分组看起来包含压缩的DTMF信号，则电话互联网服务器在将先前接收到的分组处理为DTMF信号之前查找确认分组的存在。 在替代实施例中，确认分组包括表示DTMF信号的代码。 表示语音信号的分组和表示DTMF信号的代码在相同逻辑信道的分开的虚拟信道上发送。 在接收端，一个信道上的数据被分离逻辑块（114）引导到语音解压缩器（116），而另一个信道被引导到当检测到相应代码时产生DTMF信号的DTMF信号发生器（118） 。 语音解压缩器或DTMF信号发生器的输出被应用于接收电话（124）。

公开(公告)号：US06373940B1

公开(公告)日：2002-04-16

申请号：US09073068

申请日：1998-05-04

申请人： Shmuel Shaffer ,  William Joseph Beyda

发明人： Shmuel Shaffer ,  William Joseph Beyda

IPC分类号： H04M100

摘要： A communication system for transmitting address changes. A communication system includes a source communication system and one or more destination communication systems, each of which is identified by a unique number or address. A memory in the source communication system maintains a record of each destination communication system that communicates with it. If the number or address of the source communication is changed, the source communication system generates a new number or address message which is transmitted to each of the destination communication systems. The destination communication systems receive the new number or address message and update a memory to reflect the new number or address of the source communication system. Those destination systems that are able to read the new number or address message and update a record of the number or address for the source communication system generate an acknowledge signal which is transmitted to the source communication system. The source communication system may transmit a human readable new number or address message to those destination communication systems that have not transmitted the acknowledge signal. The communications systems may comprise telephones, facsimile machines or computers having e-mail or IP addresses.

公开(公告)号：USD454354S1

公开(公告)日：2002-03-12

申请号：US29109877

申请日：1999-08-25

申请人： Jennifer Hood ,  Tyson A. Singer ,  Tina Suo ,  Steven L. Christenson ,  Jay Casuba ,  Katrina Chiang ,  Michelle Michael ,  Beejan Beheshti ,  Shmuel Shaffer ,  Mary C. Medoff ,  Uwe Steinmueller

设计人： Jennifer Hood ,  Tyson A. Singer ,  Tina Suo ,  Steven L. Christenson ,  Jay Casuba ,  Katrina Chiang ,  Michelle Michael ,  Beejan Beheshti ,  Shmuel Shaffer ,  Mary C. Medoff ,  Uwe Steinmueller

公开(公告)号：US06327364B1

公开(公告)日：2001-12-04

申请号：US09213090

申请日：1998-12-15

申请人： Shmuel Shaffer ,  William J. Beyda

发明人： Shmuel Shaffer ,  William J. Beyda

IPC分类号： H04M300

CPC分类号： H04M3/36 ,  H04M3/2209 ,  H04M3/367 ,  H04M3/5232 ,  H04M7/006 ,  H04M15/00

摘要： A system and a method for managing incoming calls within a call queue include a network bandwidth monitor for monitoring network bandwidth availability on a call center and a queue call rate monitor for determining a total of all call charge rates associated with the calls. A queue manager determines the order of advancement of the calls within the queue. If the network bandwidth monitor determines that network bandwidth availability is below a predetermined threshold, high network bandwidth calls are preferentially advanced to free up additional network bandwidth. Calls with high charge rates are preferentially advanced if the total call charge rate in the queue exceeds a predetermined maximum threshold. If the maximum total call charge rate threshold is exceeded and the network bandwidth availability level is below the minimum threshold, a relative priority for maintaining network bandwidth availability and reducing total call charge rates will determine the order of call advancement. In a preferred embodiment, a router resource monitor determines whether router resource availability is above a minimum threshold level. Different priority sets are configured for each combination of a low network bandwidth availability state, a low router resource availability state, and/or a high total call charge rate state. Call advancement within the queue is at least partially determined by the priority sets.

摘要翻译： 用于管理呼叫队列内的呼入呼叫的系统和方法包括用于监视呼叫中心的网络带宽可用性的网络带宽监视器和用于确定与呼叫相关联的所有呼叫费率的总和的队列呼叫速率监视器。 队列管理器确定队列内的呼叫进行顺序。 如果网络带宽监视器确定网络带宽可用性低于预定阈值，则高优先级高级网络带宽呼叫以释放额外的网络带宽。 如果队列中的总呼叫费率超过预定的最大阈值，则优先进行具有高收费率的呼叫。 如果超过最大总呼叫费用率阈值，并且网络带宽可用性级别低于最小阈值，则维护网络带宽可用性和减少总呼叫费率的相对优先级将决定呼叫提前的顺序。 在优选实施例中，路由器资源监视器确定路由器资源可用性是否高于最小阈值水平。 对于低网络带宽可用性状态，低路由器资源可用性状态和/或高总呼叫费用状态的每个组合，配置不同的优先级集合。 队列内的呼叫进步至少部分地由优先级集决定。

公开(公告)号：US06266782B1

公开(公告)日：2001-07-24

申请号：US09201344

申请日：1998-11-30

申请人： George E. Carter ,  Shmuel Shaffer

发明人： George E. Carter ,  Shmuel Shaffer

IPC分类号： H02H305

CPC分类号： H04L69/16 ,  H04L1/16 ,  H04L29/06 ,  H04L29/06027 ,  H04L65/1009 ,  H04L65/607 ,  H04L69/161 ,  H04L69/32 ,  H04L69/40

摘要： Apparatus and methods for correcting protocol errors in computer networking software. More particularly, an apparatus and methods are provided for correcting a class of protocol errors that is compatible with the protocol suite being used in computer networking software. The present invention performs inband protocol correction in a single phase or in multiple phases, according to some specific embodiments.

摘要翻译： 用于校正计算机网络软件中的协议错误的装置和方法。 更具体地，提供了一种用于校正与在计算机网络软件中使用的协议组兼容的协议错误类别的装置和方法。 根据一些具体实施例，本发明以单相或多相执行带内协议校正。

公开(公告)号：US06172984B2

公开(公告)日：2001-01-09

申请号：US08976196

申请日：1997-11-21

申请人： William Joseph Beyda ,  Shmuel Shaffer

发明人： William Joseph Beyda ,  Shmuel Shaffer

IPC分类号： H04L12413

CPC分类号： H04L12/413 ,  H04L12/4015

摘要： A device (104) transmitting or receiving low priority data may receive or be directed to transfer higher priority data for transmission. If the incoming data is of sufficiently high priority, the device (104) will interrupt transmission of the outgoing data by generating a signal on the bus (102) indicative of a collision. The receiving device (106) will then back-off. To prevent another device (106, 108) from seizing the bus after the back-off, the device (104) immediately (i.e., before expiration of a single slot time), proceeds with the high priority transmission. Once it is finished, the device (104) may resume its earlier lower priority transmission.

摘要翻译： 发送或接收低优先级数据的设备（104）可以接收或指示传送较高优先级的数据进行传输。 如果输入数据具有足够高的优先级，则设备（104）将通过在总线（102）上产生指示冲突的信号来中断输出数据的传输。 然后，接收设备（106）将被退回。 为了防止另一设备（106,108）在退避之后占用总线，设备（104）立即（即，在单个时隙时间到期之前）继续进行高优先级传输。 一旦完成，设备（104）可以恢复其较早的低优先级传输。

公开(公告)号：US6160881A

公开(公告)日：2000-12-12

申请号：US980612

申请日：1997-12-01

申请人： William Joseph Beyda ,  Shmuel Shaffer

发明人： William Joseph Beyda ,  Shmuel Shaffer

IPC分类号： H04M3/42 ,  H04M3/428 ,  H04M3/48 ,  H04M11/02

CPC分类号： H04M11/025 ,  H04M3/428 ,  H04M3/48 ,  H04M2242/30

摘要： A system for integrating electronic location indicating systems (e.g., electronic door lock systems) with telecommunication systems (e.g., a PBX). This integrating of systems is done to improve the performance of a telecommunication feature, such as the camp-on feature. An electronic system is used to transmit a signal indicating information related to the user's location. A telecommunication system then receives the signal from the electronic system. This telecommunication system is capable of providing the telecommunication feature (e.g., the camp-on feature). The telecommunication system uses the signal from the electronic system as an input to the telecommunication feature.

摘要翻译： 用于将电子位置指示系统（例如，电子门锁系统）与电信系统（例如，PBX）集成的系统。 系统的这种集成是为了提高电信功能的性能，如驻留功能。 电子系统用于发送指示与用户位置有关的信息的信号。 电信系统然后从电子系统接收信号。 该电信系统能够提供电信功能（例如，营地特征）。 电信系统使用来自电子系统的信号作为电信功能的输入。

公开(公告)号：US6145083A

公开(公告)日：2000-11-07

申请号：US162351

申请日：1998-09-28

申请人： Shmuel Shaffer ,  William J. Beyda

发明人： Shmuel Shaffer ,  William J. Beyda

IPC分类号： G06F1/00 ,  G06F21/00 ,  G06F21/20 ,  H04L9/32 ,  H04L29/06 ,  H04N7/16 ,  G06G15/00

CPC分类号： H04L63/10 ,  G06F21/31 ,  G06F21/313 ,  G06F21/82 ,  G06F2221/2105

摘要： A method and system for providing security for a computing device include resolving conflicts between a password-protected screen saver and communication notification capabilities by selectively enabling access to specific communications when the computing device is in a locked mode. The screen saver of the computing device is configured to switch the device from a normal operative mode to a locked mode in response to detection of a preset condition, such as the expiration of an idle-time timer. The computing device then remains in the locked mode until a preset authorization condition is recognized, e.g., entering a password. However, with the computing device in the locked mode, a subset of communication access capabilities is enabled. Specifically, notification of incoming communications is enabled. Preferably, connectivity for select types of outgoing calls is also enabled, e.g., connectivity for emergency calls. In the preferred embodiment, the conflicts are resolved by integrating the screen saver with communication access capabilities in a single software package. Also in the preferred embodiment, the communication access capabilities are provided by a telephony over LAN application and a switch to the locked mode is disabled during communication sessions involving the computing device. In other embodiments, while in a locked mode, incoming calls may be preconfigured by the user to selectively break through security features based on caller identification information.

摘要翻译： 用于为计算设备提供安全性的方法和系统包括：当计算设备处于锁定模式时，通过选择性地启用对特定通信的访问来解决密码保护的屏幕保护程序与通信通知能力之间的冲突。 计算设备的屏幕保护程序被配置为响应于诸如空闲时间定时器的到期的预设条件的检测而将设备从正常操作模式切换到锁定模式。 计算设备然后保持在锁定模式，直到识别出预设的授权条件，例如输入密码。 然而，随着计算设备处于锁定模式，启用通信访问功能的子集。 具体来说，启用通信通知。 优选地，还可以启用用于选择类型的呼出呼叫的连接，例如用于紧急呼叫的连接。 在优选实施例中，通过将屏幕保护程序与单个软件包中的通信访问能力集成来解决冲突。 同样在优选实施例中，通过LAN应用的电话提供通信接入能力，并且在涉及计算设备的通信会话期间禁止切换到锁定模式。 在其他实施例中，当处于锁定模式时，来电可以由用户预先配置，以便基于呼叫者识别信息选择性地突破安全特征。