公开(公告)号：US11928090B2

公开(公告)日：2024-03-12

申请号：US16261741

申请日：2019-01-30

Applicant: Salesforce.com, Inc.

Inventor： Amey Ruikar

IPC: G06F16/215 ,  G06F16/25 ,  G06Q30/01

CPC classification number: G06F16/215 ,  G06F16/25 ,  G06Q30/01

Abstract: Techniques and structures to facilitate anomaly detection, including receiving performance metric data at a database system having a plurality of data point values, processing the plurality of data point values via an optimized Extreme Studentized Deviate (ESD) test to detect one or more anomalous data point values within the plurality of data point values, including storing a first set of values representing the largest values of the plurality of data point values and a second set of values representing the smallest values of the plurality of data point values, receiving a first of the plurality of data point values, determining whether the first data point value is to be included in the first set of values or the second set of values and determining that the first data point value is not an anomalous data point value upon a determination that the first data point value is not to be inserted into the first set of values or the second set of values and generating an incident alert upon a detection of one or more anomalous data point values within the plurality of data point values.

公开(公告)号：US20240078267A1

公开(公告)日：2024-03-07

申请号：US17956720

申请日：2022-09-29

Applicant: Salesforce, Inc.

Inventor： Matthew Michael Brehmer ,  Arjun Srinivasan

IPC: G06F16/904 ,  G06T11/20

CPC classification number: G06F16/904 ,  G06T11/206

Abstract: A computing device receives a user input to add a data visualization to a first visualization card in a first scene of an interactive presentation. In response to the user input, when the first scene is an initial scene to be added, the device computes, for each metric of a plurality of metrics, a respective parameter that measures the variability of values of the respective metric, and identifies a first subset of metrics based on the computed parameters. The device generates a respective data visualization for each metric. The device displays a plurality of the generated data visualizations. The device receives user selection of a first data visualization of the plurality of data visualizations, corresponding to a first metric of the subset of metrics. In response to the user selection, the device populates the first visualization card with the first data visualization.

公开(公告)号：US20240078254A1

公开(公告)日：2024-03-07

申请号：US18102678

申请日：2023-01-27

Applicant: Salesforce, Inc.

Inventor： Matthew Michael BREHMER ,  Arjun SRINIVASAN

IPC: G06F16/28 ,  G06F16/2458

CPC classification number: G06F16/287 ,  G06F16/2477

Abstract: A computing device displays, in a graphical user interface, a canvas region that includes a first scene. The first scene includes a first visualization card. The device also displays, in the graphical user interface, a recommendation region that includes one or more data visualizations. Each data visualization corresponds to a respective metric of one or more metrics of a data source. The respective metric has a respective temporal attribute. The device receives user selection to add a first data visualization, corresponding to a first metric of the one or more metrics, to the first visualization card. In response to the user selection, the device updates display of the first visualization card to include the first data visualization.

公开(公告)号：US20240078001A1

公开(公告)日：2024-03-07

申请号：US18240322

申请日：2023-08-30

Applicant: Salesforce, Inc.

Inventor： Hyeok KIM ,  Matthew Michael Brehmer

IPC: G06F3/04847 ,  G06F3/0482 ,  G06F9/451 ,  G06T11/20

CPC classification number: G06F3/04847 ,  G06F3/0482 ,  G06F9/451 ,  G06T11/206

Abstract: A computing device receives user selection of a first data element from a first data dashboard that is displayed on the computing device. The user selection designates the first data element as a first snapshot component of a first snapshot. In response to receiving the user selection, the computing device displays, in a first user interface, a plurality of component properties for the first snapshot component. The computing device receives, via the first user interface, user specification of first values for at least a first subset of component properties of the plurality of component properties. In accordance with receiving the user specification, the computing device updates the first snapshot component according to the first values, generates a first snapshot that includes the first snapshot component, and causes the first snapshot to be displayed as a message on a messaging application executed by an electronic device.

公开(公告)号：US20240077989A1

公开(公告)日：2024-03-07

申请号：US18240342

申请日：2023-08-30

Applicant: Salesforce, Inc.

Inventor： Hyeok KIM ,  Matthew Michael Brehmer

IPC: G06F3/0482 ,  G06F3/0484 ,  G06F16/23 ,  H04L51/07

CPC classification number: G06F3/0482 ,  G06F3/0484 ,  G06F16/2358 ,  H04L51/07 ,  G06F2203/04803

Abstract: A computing device displays a user interface that includes a first snapshot that is authored by a user of the computing device and displayed on a messaging application of a collaboration platform. The device displays information regarding metadata of one or more originating dashboards corresponding to the one or more snapshot components of the first snapshot. In response to detecting a first user selection of a notification, displayed in the user interface, indicating that the first snapshot has expired, the device transmits one or more identifiers of the one or more originating dashboards to a computer system and receives, from the computing system, updated data for the one or more snapshot components of the first snapshot. The device generates an updated view of the first snapshot according to the received updated data and displays the updated view of the first snapshot in the user interface.

公开(公告)号：US11922156B2

公开(公告)日：2024-03-05

申请号：US17332848

申请日：2021-05-27

Applicant: Salesforce, Inc.

Inventor： Sami Rahman ,  Drew Hamlin ,  Anuj Bheda ,  Tim Savage, Jr. ,  Peter Vidani

IPC: G06F8/65 ,  G06F16/178

CPC classification number: G06F8/65 ,  G06F16/178

Abstract: Systems, methods, and devices facilitate synchronization of content between instances of data records. Servers may be configured to generate a data record comprising a dynamic synchronization data object, receive an input associated with the data record, and determine a plurality of synchronization parameters including a plurality of expansion parameters and a plurality of permission parameters associated with the dynamic synchronization data object. The servers may be configured to determine a plurality of update parameters based on the synchronization parameters, the update parameters identifying if a modification included in the input should be applied to contents of the dynamic synchronization data object. The servers may also be configured to update the data record and the contents of the dynamic synchronization data object based, at least in part, on the determined update parameters, the updating including pushing the updated contents to at least one of the plurality of target data records.

公开(公告)号：US11921887B2

公开(公告)日：2024-03-05

申请号：US17648862

申请日：2022-01-25

Applicant: Salesforce, Inc.

Inventor： Prithvi Krishnan Padmanabhan

IPC: G06F7/04 ,  G06F21/62 ,  G06Q30/016 ,  G06T19/00

CPC classification number: G06F21/6245 ,  G06Q30/016 ,  G06T19/003 ,  G06T2219/024

Abstract: A request to contact a service provider may be received from a client machine. The request may be associated with an identity claim and including a service identifier. The identity claim may be validated via a distributed identity service that includes a plurality of identity nodes in communication via a network. Validating the identity claim may include determining a designated network identifier associated with a distributed identity account shared among the plurality of identity nodes. A service query that includes the service identifier and the designated network identifier may be sent to a plurality of customer relations management services. A communication session may be established between a service provider remote computing system and the client machine. The service provider may store customer relations management information at a designated one of the plurality of customer relations management services.

公开(公告)号：US20240069993A1

公开(公告)日：2024-02-29

申请号：US17822114

申请日：2022-08-24

Applicant: Salesforce, inc.

Inventor： Gaurav Sagar ,  Antonio Garrote ,  Patricio Barletta ,  Javier Isoldi

IPC: G06F9/54

CPC classification number: G06F9/547 ,  G06F9/541

Abstract: Methods, systems, apparatuses, devices, and computer program products are described. A mapping service may receive a user input indicating conditions for generating mock data values into application programming interface (API) fields. The mapping service may map a set of API fields to a set of mock collection library (MCL) fields using a mapping scheme. For example, the mapping service may map field names or descriptions of the API and MCL fields based on similarity scores determined using word embeddings. The mapping service may display a set of mapped fields and example mock data to a user. If the user rejects the mapped fields, the mapping service may remap the fields. Once the user accepts the mapped fields, the mapping service may generate a full set of mock data for the API (e.g., mock API responses to an API request) and store the mapping scheme.

公开(公告)号：US11916918B2

公开(公告)日：2024-02-27

申请号：US16848644

申请日：2020-04-14

Applicant: salesforce.com, inc.

Inventor： Yucheng Wang ,  Saravanan Adaikkalavan ,  Hao Wu ,  Hugh Cockburn ,  Colin Frank ,  Kaysha Chandran ,  William Charles Eidson ,  Timothy Peng

IPC: G06F3/0482 ,  H04L9/40 ,  G06F16/23 ,  H04L67/306 ,  G06F16/25

CPC classification number: H04L63/105 ,  G06F3/0482 ,  G06F16/2379 ,  G06F16/252 ,  H04L63/102 ,  H04L67/306

Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for executing process flows. A request to initiate execution of a flow is processed, where the request is received from a first user. The flow includes a plurality of flow elements, where each of the flow elements represents a corresponding set of computer-readable instructions. Execution of the flow is initiated and an operation mode assigned to one of the flow elements is determined. A set of computer-readable instructions corresponding to the flow element is executed according to the operation mode such that an identity of the first user is recorded in association with an operation on a database record, wherein permissions allocated in a user profile to the first user do not provide the first user permission to cause the operation on the database record. Output indicating a result of executing the set of computer-readable instructions according to the operation mode is provided for presentation via a graphical user interface (GUI).

公开(公告)号：US11914744B2

公开(公告)日：2024-02-27

申请号：US17219464

申请日：2021-03-31

Applicant: Salesforce, Inc.

Inventor： Gang Shu ,  Jong Lee ,  Florence Cheung

IPC: G06F21/62 ,  G06F21/10 ,  G06F16/9535 ,  G06F16/2457 ,  G06Q30/016 ,  H04L51/02

CPC classification number: G06F21/6245 ,  G06F16/24575 ,  G06F16/9535 ,  G06F21/105 ,  G06Q30/016 ,  H04L51/02

Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for providing contextually relevant recommendations based on a context of the user. The context of the user may be determined according to a set of privacy settings of the user, where the set of privacy settings indicates contextual features for which values are permitted to be accessed by a recommendation system. The contextual features may include user-related features and/or tenant features pertaining to a tenant of a multi-tenant database.