APPARATUS AND METHOD FOR PROVIDING CONTENT WITH MULTIPLANE IMAGE TRANSCODING

    公开(公告)号:US20220239896A1

    公开(公告)日:2022-07-28

    申请号:US17718370

    申请日:2022-04-12

    Abstract: Aspects of the subject disclosure may include, for example, transmitting viewpoint information associated with a first portion of a three-dimensional (3D)/volumetric video to a device, wherein the viewpoint information comprises a first coordinate in 3D space associated with a first viewing direction in a playback of the first portion and a first timestamp associated with the first portion, receiving, from the device, a multiplane image (MPI) representation of a second portion of the 3D video responsive to the transmitting of the viewpoint information, and providing an image of the MPI representation to a display device. Other embodiments are disclosed.

    PROVIDING CUSTOMER CARE BASED ON ANALYSIS OF CUSTOMER CARE CONTACT BEHAVIOR

    公开(公告)号:US20220172219A1

    公开(公告)日:2022-06-02

    申请号:US17106934

    申请日:2020-11-30

    Abstract: A method, computer-readable medium, and apparatus for providing customer care for customers are disclosed. Customer care may be provided for customers by obtaining customer care contact information for a plurality of customers where the customer care contact information includes, for each of a plurality of customers, respective customer care contact data that is based on a sequence of customer care contacts by the customer with one or more customer care agents, determining customer care contact embedding information for the plurality of customers, clustering the customer care contact embedding information for the plurality of customers to form customer care contact clusters, determining customer care contact cluster characterization information for the customer care contact clusters, selecting, from the plurality of customers based on the customer care contact cluster characterization information for the customer care contact clusters, a set of customers, and initiating a customer care action for the set of customers.

    USER-DRIVEN ADAPTATION OF IMMERSIVE EXPERIENCES

    公开(公告)号:US20220164024A1

    公开(公告)日:2022-05-26

    申请号:US17103858

    申请日:2020-11-24

    Abstract: A method includes obtaining a set of components that, when collectively rendered, presents an immersive experience, extracting a narrative from the set of components, learning a plurality of details of the immersive experience that exhibit variance, based on an analysis of the set of components and an analysis of the narrative, presenting a device of a creator of the immersive experience with an identification of the plurality of the details, receiving from the device of the creator, an input, wherein the input defines a variant for a default segment of one component of the set of components, and wherein the variant presents an altered form of at least one detail of the plurality of details that is presented in the default segment, and storing the set of components, the variant, and information indicating how and when to present the variant to a user device in place of the default segment.

    Apparatus and method for providing content with multiplane image transcoding

    公开(公告)号:US11330252B2

    公开(公告)日:2022-05-10

    申请号:US16788405

    申请日:2020-02-12

    Abstract: Aspects of the subject disclosure may include, for example, transmitting viewpoint information associated with a first portion of a three-dimensional (3D)/volumetric video to a device, wherein the viewpoint information comprises a first coordinate in 3D space associated with a first viewing direction in a playback of the first portion and a first timestamp associated with the first portion, receiving, from the device, a multiplane image (MPI) representation of a second portion of the 3D video responsive to the transmitting of the viewpoint information, and providing an image of the MPI representation to a display device. Other embodiments are disclosed.

    Activation of extended reality actuators based on content analysis

    公开(公告)号:US11282281B2

    公开(公告)日:2022-03-22

    申请号:US16682379

    申请日:2019-11-13

    Abstract: In one example, a method performed by a processing system in a telecommunications network includes acquiring the media stream and identifying an anchor in a scene of the media stream. The anchor is a presence in the scene that has a physical effect on the scene. A type and a magnitude of the physical effect of the anchor on the scene is estimated. An actuator in a vicinity of the user endpoint device that is capable of producing a physical effect in the real world to match the physical effect of the anchor on the scene is identified. A signal is sent to the actuator. The signal controls the actuator to produce the physical effect in the real world when the physical effect of the anchor on the scene occurs in the media stream.

    System for infinite windows with optical disparity and depth resolution

    公开(公告)号:US11196944B2

    公开(公告)日:2021-12-07

    申请号:US16868226

    申请日:2020-05-06

    Abstract: Aspects of the subject disclosure may include, for example, a machine-readable medium, comprising executable instructions that, when executed by a processing system including a processor, facilitate performance of operations, including: receiving measurements indicating a viewpoint and a gaze direction of a user in a room; receiving a plurality of real-time images from the two or more cameras outside of the room; creating a visual presentation comprising two or more of the plurality of real-time images stitched together, wherein the two or more of the plurality of real-time images are used to remove a physical object obstructing a view of one of the two or more cameras; and sending the visual presentation to the display device, wherein the display device presents the visual presentation on the screen. Other embodiments are disclosed.

    ACTIVATION OF EXTENDED REALITY ACTUATORS BASED ON CONTENT ANALYSIS

    公开(公告)号:US20210142571A1

    公开(公告)日:2021-05-13

    申请号:US16682379

    申请日:2019-11-13

    Abstract: In one example, a method performed by a processing system in a telecommunications network includes acquiring the media stream and identifying an anchor in a scene of the media stream. The anchor is a presence in the scene that has a physical effect on the scene. A type and a magnitude of the physical effect of the anchor on the scene is estimated. An actuator in a vicinity of the user endpoint device that is capable of producing a physical effect in the real world to match the physical effect of the anchor on the scene is identified. A signal is sent to the actuator. The signal controls the actuator to produce the physical effect in the real world when the physical effect of the anchor on the scene occurs in the media stream.

Patent Agency Ranking