摘要:
A method for configuring a VoIP system for pre-defined call parameters includes storing call setting parameters associated with a VoIP call session in an address book, where the parameters are associated with called party identification records stored in the same address book characterizing the called parties; transmitting, to a called party, a call from a calling party, where a called party identification record associated with the calling party is stored in the address book; determining the call setting parameters associated with the called party identification record; initiating a call session based on the call from the calling party; and adjusting one or more call session settings based on the determined call setting parameter.
摘要:
A system and method for message addressing and address storage are disclosed. A system incorporating teachings of the present disclosure may include an address menu having an identification field with more than one associated address fields. Each of the address fields may be maintaining addresses for different messaging receipt options. For example, if an intended recipient of a message has an email account and a facsimile machine, a first address field may maintain an email address for the recipient, and a second address field may maintain a facsimile number for the recipient.
摘要:
Methods and apparatus for alternative billing of VoIP services are disclosed. An example method comprises receiving an indication at a voice over Internet Protocol (VoIP) device that a call placed from the VoIP user device is blocked, and sending a VoIP protocol message containing billing information received at the VoIP user device to an alternative billing server. Another disclosed example method comprises determining at a VoIP call session control function (CSCF) server that a VoIP session is blocked, and providing a prompt at a VoIP user device to obtain billing information for the VoIP session.
摘要:
A system and method are disclosed for providing a custom ring tone in connection with a call. In a particular embodiment, a method includes receiving, at a communication system, an indication to provide a customized ring tone associated with a call to a callee device. The method further includes delivering at least a portion of the customized ring tone to the callee device from the communication system when the callee device is determined to be operable to output the customized ring tone.
摘要:
A system that incorporates teachings of the present disclosure may include, for example, a server having a controller to monitor for a first adjustment made by a first communication device associated with a user where the first communication device is capable of presenting media content and where the first adjustment is associated with the presentation of the media content, determine a second adjustment to be made to a second communication device associated with the user where the determination is based at least in part on the monitored first adjustment where the second adjustment is associated with the presentation of the media content, and wirelessly communicate adjustment information to the second communication device that is representative of the second adjustment, where the adjustment information is adapted for allowing the second communication device to perform the second adjustment. Other embodiments are disclosed.
摘要:
Methods and apparatus to provide voice over Internet protocol (VoIP) services are disclosed. An example method comprises initiating a voice over Internet protocol (VoIP) session to a service entity, initiating a data transfer session to the service entity based upon a parameter associated with the VoIP session, the data transfer session to occur during a first time period, the VoIP session occurring during a second time period at least partially overlapping the first time period, and transferring account information to the service entity via the data transfer session.
摘要:
A method for customized messaging presentation based on called-party voice-over IP (VoIP) settings in a VoIP telephony system includes determining settings for a calling party based on parameters associated with the calling party, where the parameters are stored in an address book accessible to a called party; storing the settings for the calling party; identifying the calling party calling the called party when the calling party initiates a call to the called party; applying the determined settings for the calling party to configure the call session; and responding to the calling party based on the applied settings.
摘要:
A customer service call system that provides both manual (assisted by a service representative) and automated problem solving dialogs. A routing process determines which dialog is appropriate for incoming calls. The routing process determines a probability that the automated system will resolve the problem and also determines an expected hold time for the customer to reach the manual dialog. The routing process uses this information to determine how the call should be routed.
摘要:
A particular method includes initiating outbound calls associated with at least two recipients that are to receive a notification message. The outbound calls include a first call to a first telephone address associated with a first recipient of the at least two recipients. The method further includes, in response to a determination that the first call is unanswered, initiating a second call to a second telephone address associated with the first recipient and initiating generation of an email message to an electronic mail address associated with the first recipient.
摘要:
A system and method are disclosed for facilitating a custom ring in connection with a call. A ring tone delivery system may include an interface operable to receive a calling signal that indicates a request to place a call from a calling party to a communication device of a called party. The system may also include a network node communicatively coupled to the interface. The network node may be operable to determine whether the calling party is able to use a calling party selected ring tone. The network node may also be operable to determine whether the communication device will accept the calling party selected ring tone. The network node sends the calling party selected ring tone to the communication device when the calling party is able to use the calling party selected ring tone and when the communication device will accept the calling party selected ring tone.