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1.发明申请公开(公告)号：US20120300918A1
公开(公告)日：2012-11-29
申请号：US13568740
申请日：2012-08-07
IPC分类号： H04M3/42
CPC分类号： H04M3/42051 , H04M1/2535 , H04M1/578 , H04M3/02 , H04M3/42153 , H04M19/041
摘要： A system and method are disclosed for providing a custom ring tone in connection with a call. In a particular embodiment, a method includes receiving, at a communication system, an indication to provide a customized ring tone associated with a call to a callee device. The method further includes delivering at least a portion of the customized ring tone to the callee device from the communication system when the callee device is determined to be operable to output the customized ring tone.
摘要翻译： 公开了一种用于提供与呼叫相关联的定制铃音的系统和方法。 在特定实施例中，一种方法包括在通信系统处接收指示以提供与被呼叫者设备的呼叫相关联的定制铃声。 该方法还包括：当被叫设备被确定为可操作以输出定制的铃音时，将来自通信系统的定制铃声的至少一部分传送到被叫设备。
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2.发明授权公开(公告)号：US08265237B2
公开(公告)日：2012-09-11
申请号：US12570409
申请日：2009-09-30
CPC分类号： H04M3/42051 , H04M1/2535 , H04M1/578 , H04M3/02 , H04M3/42153 , H04M19/041
摘要： A system and method are disclosed for facilitating a custom ring in connection with a call. A ring tone delivery system may include an interface operable to receive a calling signal that indicates a request to place a call from a calling party to a communication device of a called party. The system may also include a network node communicatively coupled to the interface. The network node may be operable to determine whether the calling party is able to use a calling party selected ring tone. The network node may also be operable to determine whether the communication device will accept the calling party selected ring tone. The network node sends the calling party selected ring tone to the communication device when the calling party is able to use the calling party selected ring tone and when the communication device will accept the calling party selected ring tone.
摘要翻译： 公开了一种用于促进与呼叫相关联的定制环的系统和方法。 铃声发送系统可以包括可操作以接收指示将呼叫从呼叫方发送到被叫方的通信设备的请求的呼叫信号的接口。 该系统还可以包括通信地耦合到该接口的网络节点。 网络节点可以用于确定主叫方是否能够使用主叫方选择的铃音。 网络节点还可以用于确定通信设备是否将接受主叫方所选择的铃音。 当呼叫方能够使用主叫方选择的铃音时，当通信设备接受主叫方选择的铃声时，网络节点向通信设备发送主叫方选择的铃音。
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3.发明申请System for prompting the caller before and after voice-over-internet-protocol call connection 有权用于在通过互联网协议通话连接之前和之后提示呼叫者的系统公开(公告)号：US20070147597A1
公开(公告)日：2007-06-28
申请号：US11318729
申请日：2005-12-27
申请人： Aaron Bangor , Douglas Reynolds , Jeffrey Brandt
发明人： Aaron Bangor , Douglas Reynolds , Jeffrey Brandt
IPC分类号： H04M3/42
CPC分类号： H04M3/42068 , H04M3/42059 , H04M3/42391 , H04M3/4931 , H04M7/0072 , H04M2201/38 , H04M2201/39 , H04M2201/40
摘要： A method for interacting with a calling party during a call session in a VoIP system includes determining rules to apply to the call session before, during, and after the call based on parameters associated with the calling party or a called party, where the called party and the calling party participate in the call session; storing the rules in a database such as an address book; applying the determined rules to the calling party's incoming call; outputting a prompt to the calling party; and receiving the calling party's incoming call.
摘要翻译： 在VoIP系统中的呼叫会话期间与主叫方进行交互的方法包括基于与主叫方或被叫方相关联的参数来确定在呼叫之前，之中和之后应用于呼叫会话的规则，其中被叫方 主叫方参与呼叫会话; 将规则存储在诸如地址簿的数据库中; 将确定的规则应用于主叫方的来电; 向主叫方输出提示; 并接收主叫方的来电。
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4.发明申请Call routing from manual to automated dialog of interactive voice response system 有权从手动呼叫路由到交互式语音应答系统的自动对话公开(公告)号：US20050041796A1
公开(公告)日：2005-02-24
申请号：US10948507
申请日：2004-09-23
申请人： Kurt Joseph , Aaron Bangor , Robert Bushey
发明人： Kurt Joseph , Aaron Bangor , Robert Bushey
CPC分类号： H04M3/5166 , H04M3/523 , H04M3/5238 , H04M2201/18 , H04M2203/2011
摘要： A customer service call system that provides both manual (assisted by a service representative) and automated problem solving dialogs. A routing process determines which dialog is appropriate for incoming calls. The routing process determines a probability that the automated system will resolve the problem and also determines an expected hold time for the customer to reach the manual dialog. The routing process uses this information to determine how the call should be routed.
摘要翻译： 提供手动（由服务代表协助）和自动解决问题的对话的客户服务呼叫系统。 路由进程确定哪个对话框适合于来电。 路由过程确定自动化系统将解决问题的概率，并确定客户达到手动对话的预期保持时间。 路由进程使用此信息来确定呼叫如何路由。
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公开(公告)号：US20050004987A1
公开(公告)日：2005-01-06
申请号：US10614718
申请日：2003-07-03
申请人： Aaron Bangor
发明人： Aaron Bangor
CPC分类号： H04L69/329 , H04L51/00 , H04L67/02 , H04L67/06
摘要： A graphical user interface (GUI) comprises a first user-selectable button having associated text that includes a verbal of “attach”, and a second user-selectable button having associated text that includes an imperative for “attach”.
摘要翻译： 图形用户界面（GUI）包括第一用户可选择的按钮，其具有包括“附加”的语言的相关联的文本，以及具有包括“附着”的命令的相关联文本的第二用户可选按钮。
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公开(公告)号：US08528040B2
公开(公告)日：2013-09-03
申请号：US11866411
申请日：2007-10-02
申请人： Aaron Bangor , Harry E. Blanchard , Jeffrey Brandt
发明人： Aaron Bangor , Harry E. Blanchard , Jeffrey Brandt
IPC分类号： H04N7/16
CPC分类号： H04N5/4403 , G10L13/02 , H04B1/202
摘要： A disclosed set top box or other multimedia receiver suitable for use in a multimedia distribution network includes a remote control interface operable to receive a signal from a remote control device and extract a remote control command from the signal, a processor coupled to the remote control interface and operable to detect the remote control command, and a machine readable storage resource containing computer executable instructions operable to: invoke an aural indication application that returns an audio stream suitable for processing by an audio output device, wherein the audio stream, when processed by the audio output device, causes the audio output device to produce an audibly detectable signal indicative of a function corresponding to the remote control command. The application may generate the audio stream by invoking a speech synthesis module or by retrieving an audio file. The application may retrieve electronic programming guide (EPG) data associated with a remote control command and incorporate at least some of the EPG data in the audibly detectable output.
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7.发明授权公开(公告)号：US08438056B2
公开(公告)日：2013-05-07
申请号：US11668809
申请日：2007-01-30
申请人： Jeffrey Brandt , Angela Sandoval , Aaron Bangor
发明人： Jeffrey Brandt , Angela Sandoval , Aaron Bangor
IPC分类号： G06Q30/00
CPC分类号： G06Q30/0225 , G06Q30/02 , G06Q30/0207 , G06Q30/0215 , G06Q30/0264 , H04M3/5191
摘要： Methods and apparatus to provide incentives to deflect callers to websites are disclosed. An example method disclosed herein to deflect a caller to a webpage comprises receiving a call from the caller, offering an incentive to the caller to terminate the call and access the webpage, and providing an address of the webpage to the caller after the caller consents to terminate the call.
摘要翻译： 公开了提供激励措施以使呼叫者转向网站的方法和设备。 本文公开的将呼叫者偏转到网页的示例性方法包括从呼叫者接收呼叫，向呼叫者提供终止呼叫并访问网页的动机，以及在呼叫者同意以上之后向呼叫者提供网页的地址 终止呼叫。
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公开(公告)号：US20130028402A1
公开(公告)日：2013-01-31
申请号：US13558044
申请日：2012-07-25
IPC分类号： H04M11/00
CPC分类号： H04L12/66 , H04L65/4076 , H04M7/006 , H04M2203/205 , H04M2242/04
摘要： A particular method includes initiating outbound calls associated with at least two recipients that are to receive a notification message. The outbound calls include a first call to a first telephone address associated with a first recipient of the at least two recipients. The method further includes, in response to a determination that the first call is unanswered, initiating a second call to a second telephone address associated with the first recipient and initiating generation of an email message to an electronic mail address associated with the first recipient.
摘要翻译： 特定方法包括发起与要接收通知消息的至少两个收件人相关联的呼出呼叫。 出站呼叫包括与至少两个接收者的第一接收者相关联的第一电话地址的第一呼叫。 该方法还包括：响应于确定第一呼叫未被应答，发起对与第一接收者相关联的第二电话地址的第二呼叫，以及向与第一接收者相关联的电子邮件地址发起电子邮件消息的生成。
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公开(公告)号：US20090180596A1
公开(公告)日：2009-07-16
申请号：US10774057
申请日：2004-02-06
CPC分类号： H04L12/66 , H04L65/4076 , H04M7/006 , H04M2203/205 , H04M2242/04
摘要： A system and method are disclosed for broadcasting Voice over Internet Protocol (VoIP) messages. A method incorporating teachings of the present disclosure may include receiving an indication that a message should be delivered to a plurality of recipients. In response, contact information for the plurality of recipients may be identified, and an outbound packetized call to each of the recipients may be launched. In practice, the packetized call may be in a VoIP form or some other appropriate packetized form. If a call is answered, the call may be connected to a multicast server capable of playing the to-be-delivered message.
摘要翻译： 公开了一种用于广播语音互联网协议（VoIP）消息的系统和方法。 包括本公开的教导的方法可以包括接收消息应被递送给多个接收者的指示。 作为响应，可以识别多个接收者的联系人信息，并且可以启动对每个接收者的出站分组呼叫。 实际上，分组化呼叫可以是VoIP形式或一些其他适当的分组形式。 如果呼叫被应答，呼叫可以连接到能够播放待传送消息的多播服务器。
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公开(公告)号：US20090089856A1
公开(公告)日：2009-04-02
申请号：US11866411
申请日：2007-10-02
申请人： Aaron Bangor , Harry E. Blanchard , Jeffrey Brandt
发明人： Aaron Bangor , Harry E. Blanchard , Jeffrey Brandt
IPC分类号： H04N7/16
CPC分类号： H04N5/4403 , G10L13/02 , H04B1/202
摘要： A disclosed set top box or other multimedia receiver suitable for use in a multimedia distribution network includes a remote control interface operable to receive a signal from a remote control device and extract a remote control command from the signal, a processor coupled to the remote control interface and operable to detect the remote control command, and a machine readable storage resource containing computer executable instructions operable to: invoke an aural indication application that returns an audio stream suitable for processing by an audio output device, wherein the audio stream, when processed by the audio output device, causes the audio output device to produce an audibly detectable signal indicative of a function corresponding to the remote control command. The application may generate the audio stream by invoking a speech synthesis module or by retrieving an audio file. The application may retrieve electronic programming guide (EPG) data associated with a remote control command and incorporate at least some of the EPG data in the audibly detectable output.
摘要翻译： 适用于多媒体分发网络的公开的机顶盒或其他多媒体接收机包括可操作以从远程控制设备接收信号并从该信号中提取远程控制命令的远程控制接口，耦合到远程控制接口的处理器 并且可操作以检测所述远程控制命令;以及机器可读存储资源，其包含计算机可执行指令，所述计算机可执行指令可操作以：调用返回适合于由音频输出设备进行处理的音频流的听觉指示应用，其中，所述音频流在被 音频输出设备使音频输出设备产生表示与远程控制命令对应的功能的可听见的信号。 应用程序可以通过调用语音合成模块或通过检索音频文件来生成音频流。 应用可以检索与遥控命令相关联的电子节目指南（EPG）数据，并将至少一些EPG数据并入可听见的输出中。
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